What re:member Group does

re:member Group is a privately held, Eden Prairie/Waukesha-based loyalty marketing solutions provider specializing in the automotive retail sector. The company has operated for over 20 years (established circa 2002-2004) and serves primarily automotive dealerships, with secondary reach into auto repair shops. Its core offering is a unified platform comprising three product lines: Automotive Loyalty Programs (custom points-based and tiered reward programs with referral incentives), Automotive Loyalty Surveys (branded mobile-optimized customer satisfaction surveys with proactive issue resolution), and tiered Digital Marketing Services (SEO, content marketing, social media, and email marketing). The platform is API-driven and CDK-certified for integration with Dealer Management Systems, enabling automated data synchronization across CRM, email, service booking, and DMS environments.

The underlying technology stack emphasizes interoperability, with certified DMS integrations, API protocols for cross-platform data exchange, and automated survey delivery tied to dealership operations. The company has begun layering AI-driven capabilities onto this foundation, including buyer-intent mapping, propensity analytics, affinity modeling, and personalized recommendation engines designed to identify high-intent leads and deliver targeted communications. All solutions are mobile-optimized and fully branded for client dealerships.

re:member Group generates revenue through recurring monthly subscriptions across its product tiers: Basic digital marketing at $849/month, Professional at $1,295/month, customized Enterprise pricing, and survey packages starting at $1,000/month with no customer limits. Loyalty programs carry no set-up fees, and all tiers include a dedicated customer success manager and monthly reporting. The go-to-market motion is sales-led and consultative, relying on demo requests and specialist consultations targeting dealership decision-makers, with a customer self-service portal supporting ongoing account administration. The company operates with a lean team of 1-10 employees and has not raised external funding.

Name

re:member Group

Legal name

re:member group

Website

https://remembergroup.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

re:member Group is a privately held loyalty marketing technology provider serving automotive dealerships with custom loyalty programs, automated customer satisfaction surveys, and tiered digital marketing services, delivered through an API-driven, CDK-certified platform.

Ownership category

akta.pro rank

Product category

Automotive Marketing Services

NAICS

Custom Computer Programming Services (541511)

akta.pro primary industry

Loyalty, Rewards & Retention Platforms (BPAFAFAH)

akta.pro secondary industry

Direct Response & Database Marketing (Mailing Lists, Data Hygiene) (MPAAAIAK)

Keywords

• Automotive loyalty programs
• Dealership digital marketing
• Customer satisfaction surveys
• Loyalty marketing platform
• DMS integration solutions

Headquarters

HQ city

Eden Prairie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Digital Marketing Services - Basic Package: Entry-level digital marketing services including basic SEO, website audit and recommendations, website updating, landing page and contact form optimization. Billed monthly at $849/month as a recurring subscription service.
2. Digital Marketing Services - Professional Package: Mid-tier digital marketing services including ongoing SEO services, landing pages and contact forms, and 8 social media graphics with copy. Billed monthly at $1,295/month as a recurring subscription.
3. Digital Marketing Services - Enterprise Package: Advanced digital marketing solutions including ongoing SEO services with backlinks, optimized website, social media marketing, and email marketing. Customized pricing, suggesting tiered or negotiated contracts.
4. Automotive Loyalty Surveys: Streamlined survey packages providing fully-branded, mobile-optimized customer satisfaction surveys with DMS integration, personalization capabilities, and post-survey analysis and reporting. No customer limits with packages starting at $1,000/month.
5. Automotive Loyalty Programs: Custom loyalty program design and implementation services for automotive dealerships, including automated programs, DMS integration, custom email campaigns, and detailed reporting. No set-up fees mentioned, suggesting ongoing subscription model.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

re:member Group designs and delivers loyalty marketing and digital marketing solutions for automotive dealerships, including custom automated loyalty programs, customer satisfaction surveys, and tiered digital marketing services (SEO, social media, email). Offerings are powered by an API-driven platform with CDK-certified Dealer Management System (DMS) integration for data synchronization, automated workflows, and reporting. All services are sold on recurring monthly subscriptions with dedicated customer success managers.

Product overview

re:member Group offers a unified loyalty marketing platform for the automotive industry comprising three core products: Automotive Loyalty Programs (custom automated loyalty solutions with DMS integration), Automotive Loyalty Surveys (automated customer satisfaction surveys), and Digital Marketing Services (delivered through Basic, Professional, and Enterprise tiered packages). The platform is API-driven, enabling integration with Dealer Management Systems (CDK certified), CRM platforms, and service booking systems. All offerings are designed specifically for automotive dealerships to drive customer retention, repeat visits, and long-term brand loyalty.

Differentiator

Problem solved

Functional benefit

Products and services

• Automotive Loyalty Programs Custom automated loyalty program solutions for automotive dealerships featuring DMS integration (CDK certified), custom email campaigns, and detailed reporting. Includes points-based systems, tiered rewards (Basic to Silver to Gold to VIP), punch cards, and referral incentive programs designed to drive repeat visits, increase sales, and generate customer referrals.
• Automotive Loyalty Surveys Automated customer satisfaction survey platform for automotive dealerships that integrates with DMS to send surveys after customer visits. Features fully-branded mobile-optimized surveys, proactive issue resolution, and customized reporting starting at $1,000/month with no customer limits.
• Digital Marketing Services Comprehensive digital marketing offerings for automotive dealerships including SEO, analytics and data analysis, content marketing, social media graphics, email marketing, and website optimization. Delivered through tiered subscription packages (Basic, Professional, Enterprise) with dedicated customer success managers and monthly progress reporting.
• API-Driven Loyalty Marketing Platform Technology platform enabling data integration between critical software programs for automotive companies. Provides automation, data synchronization, Dealer Management Systems integration, and seamless service booking capabilities through established API protocols, including AI-driven CRM integration for high-intent lead detection and personalized follow-up sequences.

Quantifiable outcome

• 70% increase in repeat visits for loyalty program members
• +4 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature4 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Salesforce: Salesforce is the dominant cloud CRM with industry-specific clouds including automotive, competing broadly with re:member Group on customer data, marketing automation, and engagement capabilities for dealer networks.
• HubSpot: HubSpot offers marketing automation, CRM, and customer engagement tools broadly across industries including automotive, posing competitive pressure on re:member Group's digital marketing services offering at lower price points.
• Podium: Podium is a customer communication and reputation platform serving local businesses including automotive dealerships, with overlapping messaging, reviews, and surveys that compete with re:member's engagement offerings.
• Dealertrack (Cox Automotive): Dealertrack, owned by Cox Automotive, is a major dealership software provider offering DMS, lending, and broader dealer technology that competes with re:member Group on integrated dealer solutions and data connectivity.

Emerging players

• Birdeye: Birdeye is a customer experience and reputation platform increasingly serving automotive dealerships, with review generation, messaging, and survey features that overlap with re:member Group's engagement and survey offerings.
• Impel: Impel offers AI-powered customer engagement and merchandising for auto dealers, with conversational AI and personalized marketing—an emerging competitor in the automotive customer experience space where re:member Group operates.

Direct peers

• Fullpath (formerly DealerSocket): Fullpath (formerly DealerSocket) is an automotive CRM and marketing platform serving dealerships with customer engagement, marketing automation, and dealer-specific analytics—directly competing with re:member Group in vertical loyalty marketing technology.
• VinSolutions: VinSolutions, a Cox Automotive product, is one of the leading automotive CRM and marketing platforms for car dealerships—offering customer engagement, desking, and dealer marketing that directly overlaps with re:member Group's loyalty and survey offerings.
• AutoLoop: AutoLoop provides automotive CRM, marketing automation, and customer engagement tools to dealerships, directly competing with re:member Group in vertical-specific loyalty and retention technology for the auto retail vertical.
• PureCars: PureCars is an automotive digital marketing platform offering behavioral targeting, email marketing, and dealer-specific SEO—directly comparable to re:member Group's digital marketing services for car dealerships.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/remembergroup
• Facebookfacebook.com/remembergroup

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about re:member Group