TLC Drain & Sewer

What TLC Drain & Sewer does

TLC Drain & Sewer is a privately held, family-owned field service company headquartered in Eagleville, Pennsylvania, operating under the legal name TLC Drain, Sewer, Water Cleanup. Founded in 2011 by Pat Bolognese, Rick Melle, and Dave Melle, the company provides drain cleaning, sewer and water line repair and installation, septic tank maintenance, and restoration services (fire, water damage, flood remediation) to residential, commercial, and municipal customers across the Greater Philadelphia/Delaware Valley region, covering more than 20 municipalities. Service capability rests on conventional plumbing field equipment — sewer rodding/cabling up to 75 feet, hydro jetting rigs, video camera inspection, and trenchless sewer line replacement — operated by trained technicians under a 24/7 emergency dispatch model.

The business model is direct-to-consumer, quote-based, and transaction-driven. Revenue is generated primarily through one-time service fees billed per job across residential, commercial, and municipal segments, supplemented by a financing program that allows customers to spread payment for higher-ticket work. Customer acquisition relies on phone-based scheduling, a website contact form, organic social channels (Facebook, Instagram, Twitter), Google review management, BBB A+ accreditation, and referrals generated through industry association memberships in GPCMA, NAA, Nexstar Network, and PHCC. The company holds a BBB A+ rating and a 4.8-star Google rating across 830 reviews, which functions as the primary intangible asset underpinning pricing power in a fragmented local market. Geographic scope is regional, with all revenue tied to the Pennsylvania market.

Name

TLC Drain & Sewer

Legal name

TLC Drain, Sewer, Water Cleanup

Website

https://tlcdrain.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

TLC Drain & Sewer is a family-owned field service company that provides drain clearing, sewer and water line repair, septic maintenance, and property restoration to residential, commercial, and municipal customers across the Greater Philadelphia and Delaware Valley region.

Ownership category

akta.pro rank

Product category

Drain, Sewer, and Water Cleanup Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Septic Tank and Related Services (562991), Water and Sewer Line and Related Structures Construction (23711)

SIC

Services-Miscellaneous Repair Services (7600), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950)

akta.pro primary industry

Drain Cleaning (Residential) (HSAOABAA)

akta.pro secondary industries

Emergency Drain Clog Removal & Hydro-Jetting (HSAOAMAB), Sewer Line Repair (Spot Repair) (HSAOABAF), Emergency Sewer Line Backup & Cleanup (HSAOAMAC), Drain & Sewer Pipe Descaling (HSAOABAJ), Sump Pump & Sewage Ejector Pump Service (HSAOABAM)

Keywords

• Drain cleaning services
• Sewer line repair
• Water line services
• Septic tank maintenance
• Water damage restoration

Headquarters

HQ city

Bridgeport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Residential Drain & Sewer Services: One-time service fees for drain clearing, sewer line repair, water line services, and septic tank maintenance for homeowners. Includes free evaluations and upfront pricing.
2. Commercial Drain & Sewer Services: Drain and sewer maintenance services for commercial properties and businesses
3. Restoration Services: Fire damage restoration, water damage restoration, and flood remediation services
4. Municipal Services: Drain and sewer services for municipal government entities
5. Financing Programs: Financing options available for customers to spread payments over time, suggesting potential installment/revenue arrangements

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

TLC Drain & Sewer provides residential, commercial, and municipal drain cleaning, sewer line repair and installation, water line services, septic tank maintenance, and related restoration services (fire, water damage, and flood remediation) in the Greater Philadelphia/Delaware Valley area. Service delivery relies on specialized equipment including video camera inspection, hydro jetting, sewer rodding/cabling up to 75 feet, and trenchless no-dig sewer repair technology. The company also offers 24/7 emergency response and customer financing programs for its service jobs.

Product overview

TLC Drain & Sewer offers a unified portfolio of drain, sewer, and water cleanup services for residential, commercial, and municipal customers in the Greater Philadelphia area. The core service line includes Drain Clearing (using sewer rodding/cabling up to 75 feet), Rooter Services, Camera Inspection Service, Hydro Jetting Service, and Trenchless Sewer Lines. Supporting infrastructure services cover Water Line Repair and Installation, Sewer Line Repair and Installation, and Septic Tank Maintenance. The company also provides restoration services including Fire Restoration, Water Damage Restoration, and Flood Remediation. Commercial Services are offered as a dedicated segment for business and municipal clients. Financing Programs are available as an add-on payment option. All services are available 24/7 for emergency response.

Differentiator

Problem solved

Functional benefit

Products and services

• Drain Clearing

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor.

• Greater Philadelphia Condominium Managers Association (G.P.C.M.A)minorOthersIndustry association membership connecting TLC Drain with property management companies and condominium associations in the Greater Philadelphia region
• National Apartment Association (NAA)minorOthersNational industry association membership providing access to apartment communities and property managers requiring drain and sewer services
• Nexstar NetworkminorOthersIndependent contractor network for home service companies providing business support and networking opportunities
• Plumbing-Heating-Cooling Contractors Association (PHCC)minorOthersProfessional trade association membership for plumbing and HVAC contractors providing training, resources, and industry connections

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Authority Brands: Authority Brands is the parent company of multiple home service franchises including Benjamin Franklin Plumbing and Mister Sparky. As a roll-up acquirer in the home services space, it represents the type of platform that could consolidate regional players like TLC.
• BELFOR Property Restoration: BELFOR is the largest U.S. property restoration company, handling large-scale fire, water, and flood remediation. It competes with TLC's restoration arm primarily on commercial and large-loss jobs but is active in the same Philadelphia-area geography.
• HomeServe USA: HomeServe is a major home repair solutions provider offering external utility line and interior plumbing/drain service plans through municipal and utility partnerships. It competes indirectly by routing drain/sewer work through its contractor network and warranty products.

Direct peers

• Roto-Rooter: Roto-Rooter is the largest U.S. drain cleaning, sewer, and plumbing service franchise with national 24/7 emergency coverage. It is the most direct competitor to TLC across drain clearing, sewer line repair, and water damage restoration.
• Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national plumbing franchise offering drain clearing, sewer line repair, and water line services. It competes for the same residential and light commercial customer base as TLC in overlapping metro markets.
• PuroClean: PuroClean is a national franchise network providing property damage restoration, including water mitigation following sewer backups and floods. It directly overlaps with TLC's water damage restoration and flood remediation offerings.
• Mr. Rooter Plumbing: Mr. Rooter is a national plumbing and drain cleaning franchise under Neighborly Inc. offering residential and commercial drain, sewer, and plumbing services with similar 24/7 availability and upfront pricing models to TLC.
• ServiceMaster Restore: ServiceMaster Restore is a national franchise providing fire, water, and mold damage restoration services. It overlaps directly with TLC's restoration segment and competes for the same insurance-driven restoration jobs following sewer backups and floods.
• Zoom Drain: Zoom Drain is a fast-growing U.S. franchise focused exclusively on drain and sewer services for residential and commercial customers. It mirrors TLC's core drain/sewer service mix and represents a franchise-based direct competitor.

Others

• Nexstar Network: Nexstar Network is a membership and best-practices organization for independent home service companies, of which TLC is a member. Its member base consists of peers operating similarly sized plumbing, HVAC, and drain/sewer businesses across the U.S.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tlcdrain_sewer
• Facebookfacebook.com/TLCDrainAndSewer
• Instagraminstagram.com/tlc_drain

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TLC Drain & Sewer