Hagar's Heart

What Hagar's Heart does

Hagar's Heart is a 501(c)(3) nonprofit organization founded in May 2020 by Jennifer Jones, a domestic violence survivor, and headquartered in Arlington, Texas (Fort Worth metro). The organization's core mission is to address the emotional, psychological, and verbal wounds of domestic abuse — the damage to self-esteem, dignity, and sense of worth — through self-care programs delivered to survivors in partner shelters across North Texas. Its flagship offering is the I See You Box, a hand-packed care package of personal-care items and handwritten encouraging letters valued at approximately $25 each, distributed monthly to partner shelters in Collin, Dallas, and Tarrant counties. Complementary programs include Santa's Shack (an in-shelter holiday gift shop for children to wrap gifts for their mothers), Women's Day Brunch, Lunch and Learns, Read Relax and Renew (family literacy), the Pop-Up Shop (free clothing), and the annual Carry the Joy dinner and auction.

The business model is donation- and event-driven rather than commercial. Hagar's Heart is primarily volunteer-staffed (with several staff roles such as Social Media Coordinator and Programs and Office Coordinator), funded through individual donations processed via Donorbox, corporate sponsorships at tiered levels ($2,500 to $25,000), in-kind product contributions from corporate partners, and the Carry the Joy annual dinner and auction, which raised over $73,000 in 2025. Distribution is exclusively through a B2B2C channel: 11+ partner domestic violence agencies including Genesis Women's Center, Hope's Door, The Family Place, One Safe Place, Mosaic Family Services, and Peace in the Home receive boxes and deliver them to residents. Operating technology is limited to Neon CRM (volunteer, donor, and event management) and Donorbox (donation processing); there are no proprietary technology components. Since May 2020 the organization reports serving over 9,000 survivors and has set a 2026 goal of reaching 3,600 survivors in a single year.

Name

Hagar's Heart

Legal name

Hagar's Heart

Website

https://hagarsheart.org

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Hagar's Heart is a 501(c)(3) nonprofit founded in 2020 in Arlington, Texas that delivers hand-packed self-care boxes and survivor-support programs to domestic violence survivors through 11+ shelter partners across the North Texas counties of Collin, Dallas, and Tarrant.

Ownership category

akta.pro rank

Product category

Social Services for Domestic Violence Survivors

NAICS

Individual and Family Services (6241), Emergency and Other Relief Services (624230)

akta.pro primary industry

Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK)

Keywords

• Domestic violence support
• Self-care programs
• Survivor empowerment
• Nonprofit shelter services
• Community self-care boxes

Headquarters

HQ city

Fort Worth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: The organization accepts financial donations through its website, with each I See You box valued at approximately $25. Donations are tax-deductible as Hagar's Heart is a registered 501(c)(3) organization.
2. Annual Fundraising Events: Carry the Joy is the flagship annual dinner and auction event. In 2025, the event raised over $73,000. Sponsorships range from $2,500 to $25,000 at various levels.
3. Corporate Sponsorships: Local businesses and organizations sponsor events and programs. Sponsors receive recognition through logos on materials, social media, and event signage.
4. In-Kind Donations: Companies providing pamper products (personal care items) donate supplies for I See You boxes. These in-kind contributions support the core program delivery.

Pricing tiers

Go-to-market motion3 records

Distribution channels1 record

Marketing channels7 records

Core offering

Hagar's Heart is a 501(c)(3) nonprofit organization that provides self-care programs to women and men affected by domestic violence in North Texas. Its flagship offering is the "I See You Box"—a hand-packed box containing personal care items and handwritten encouraging letters—delivered monthly to more than 11 partner shelters. The organization supplements this with in-shelter programs such as Santa's Shack and Women's Day Brunch, educational Lunch and Learns, the Pop-Up Shop for clothing, and the Read, Relax and Renew literacy program for mothers and children.

Product overview

Hagar's Heart is a nonprofit organization offering a portfolio of self-care and empowerment programs for domestic violence survivors in North Texas. The core offering is the I See You Box program—a flagship initiative providing hand-packed boxes filled with self-care items, personal products, and handwritten encouraging letters. Supporting programs include Santa's Shack (holiday gift shopping experience in shelters), Women's Day Brunch (annual survivor celebration), Carry the Joy (annual fundraising auction), Lunch and Learns (monthly educational sessions), Packing Parties (volunteer assembly events), Read, Relax and Renew (family support), and the Pop-Up Shop (clothing distribution). These programs work together to provide emotional support, restore self-worth, and create community connections for survivors of domestic abuse.

Differentiator

Problem solved

Functional benefit

Brands

• I See You Boxes: Hand-picked and packed boxes containing self-care items and handwritten notes from volunteers, designed to help survivors heal from emotional, psychological, and verbal abuse.
• Santa's Shack
• Women's Day Brunch
• Carry the Joy
• Lunch and Learns
• Read, Relax, and Renew
• Hagar's Heart Pop-Up Shop

Products and services

• I See You Boxes Hand-packed gift boxes containing self-care items, personal care products, and handwritten encouraging notes for domestic violence survivors. Each box communicates that recipients are seen, worthy, and loved, helping survivors rebuild self-esteem after emotional and psychological abuse. Distributed monthly to partner shelters for survivor residents.
• Santa's Shack A holiday pop-up shop program operated within domestic violence shelters where children select and wrap Christmas gifts for their mothers, providing family bonding experiences and holiday joy during the Christmas season.
• Women's Day Brunch Annual celebratory brunch event held in May for domestic violence survivors, honoring their resilience while providing a supportive community environment, flowers, and small tokens of appreciation.
• Carry the Joy Dinner & Auction Annual fundraising dinner and auction event that generates financial support for Hagar's Heart programs, featuring purse and bag auctions, sponsorships, and community fundraising to sustain operations. 2026 sponsorship tiers range from $2,500 (Starlight Soiree) to $25,000 (City Of The Stars Presenting Sponsor).
• Lunch and Learns Virtual monthly educational sessions held every second Wednesday featuring guest speakers who discuss topics related to domestic violence awareness, self-care, and survivor empowerment.
• Packing Parties Volunteer events where groups assemble I See You Boxes, providing community engagement opportunities and hands-on involvement in supporting domestic violence survivors.
• Read, Relax, and Renew Child and mother support program at domestic violence shelters providing educational and recreational resources to foster family healing through literacy and relaxation activities.
• Hagar's Heart Pop-Up Shop Free clothing distribution service providing women in domestic violence shelters with access to clothing and personal items.

Quantifiable outcome

• Over 9,000 domestic violence survivors served with I See You boxes since May 2020
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered supporting and core.

• Neon CRMsupportingTechnology or Integration · 1 April 2025Hagar's Heart uses Neon CRM's platform for volunteer management, event registration, donation processing, and newsletter subscriptions, enabling their operations and supporter engagement.
• DonorboxsupportingTechnology or Integration · 1 April 2025Hagar's Heart uses Donorbox for processing financial donations, enabling supporters to contribute to I See You box programs.
• Girl Scouts (Wonder)supportingStrategic or Co-development Partner · 1 November 2024A Girl Scout named Wonder partnered with Hagar's Heart for her Gold Award project, adding self-care ideas like journal tools and finger knitting activities to Santa's Shack, which the organization can continue using yearly.
• Delta Sigma Theta (Arlington Chapter)supportingGTM or Marketing Partner · 1 October 2023The Arlington chapter of Delta Sigma Theta, a historically African-American sorority, partnered with Hagar's Heart to donate ethnic hair care products to women in crisis at domestic violence shelters, addressing a recognized gap in supplies.
• Fossil Hill Middle SchoolsupportingGTM or Marketing Partner · 1 October 2023Fossil Hill Middle School's AVID and student advisory classes collected essential donations for I See You boxes. Students assembled approximately 500 boxes for delivery to Hagar's Heart partner shelters, integrating community service with education about domestic violence.
• Anything GoessupportingGTM or Marketing Partner · 1 September 2023Impact partner supporting Hagar's Heart mission through promotional products and marketing support.
• The Side Door BoutiquesupportingGTM or Marketing Partner · 1 September 2023Impact partner boutique providing support for events and programs.
• Twisted Chicks BoutiquesupportingGTM or Marketing Partner · 1 September 2023Impact partner boutique supporting Hagar's Heart mission.
• Urban Country Flower Co.supportingGTM or Marketing Partner · 1 September 2023Impact partner providing flowers for events and programs.
• Total CaresupportingGTM or Marketing Partner · 1 September 2023Impact partner providing care-related support services.
• Charities2LovesupportingStrategic or Co-development Partner · 1 September 2023Impact partner focused on charitable giving and community support.
• A Queens GardensupportingGTM or Marketing Partner · 1 September 2023Impact partner providing garden/nature-related support for programs.
• The Bubble Factory (TSG)supportingGTM or Marketing Partner · 1 September 2023Impact partner providing promotional or specialty items.
• Genesis Women's CentercoreStrategic or Co-development Partner · 1 May 2020Genesis Women's Center is a key shelter partner receiving I See You boxes for survivors. The Director of Philanthropy has provided testimonials about the partnership's impact on client trust and empowerment.
• Hope's Door New Beginnings CentercoreStrategic or Co-development Partner · 1 May 2020Hope's Door serves as a shelter partner distributing I See You boxes. The Volunteer Program Manager has highlighted the special nature of the partnership and how it helps clients feel special, seen, worthy, and loved.
• The Family PlacecoreStrategic or Co-development Partner · 1 May 2020The Family Place is a partner shelter where Hagar's Heart hosts events and delivers I See You boxes. Their Volunteer Coordinator and In-Kind Donations Manager has recognized the organization's support.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mosaic Family Services: North Texas DV and human-trafficking service provider and Hagar's Heart shelter partner; serves similar survivor populations with similar wraparound services.
• The Family Place: Dallas-based DV service provider and one of Hagar's Heart's core shelter partners. Operates shelters and counseling programs in the same North Texas market with the same survivor population.
• National Domestic Violence Hotline: The leading national 24/7 hotline and resource hub for DV survivors in the U.S. Highly comparable mission and survivor-support focus; Hagar's Heart even routes in-crisis users to this hotline from its own website.
• One Safe Place: Tarrant County's Family Justice Center; a multi-agency DV services hub and Hagar's Heart partner serving the same survivor population in the same region.
• Hope's Door New Beginnings Center: Collin County DV shelter and another core Hagar's Heart partner; provides shelter, counseling, and advocacy services to the same survivor population in the same region.
• Genesis Women's Center: North Texas shelter partner of Hagar's Heart providing emergency shelter and advocacy to DV survivors; directly comparable mission and beneficiary base.

Regional players

• SafeHaven of Tarrant County: Tarrant County's primary DV service provider, operating shelters and outreach programs. Same North Texas geography and survivor population, with broader direct-service scope than Hagar's Heart.
• Safe Alliance (Austin): Central Texas DV and sexual assault service provider operating shelters, a hotline, and counseling. Comparable in mission but operating in a different Texas geography.

Broad incumbents

• Texas Council on Family Violence: Statewide coalition supporting DV service providers across Texas. Comparable in serving the same beneficiary population but operates as a funder/coalition rather than a direct service provider.
• RAINN (Rape, Abuse & Incest National Network): The largest national anti-sexual-violence organization, operating the National Sexual Assault Hotline. Comparable in providing survivor support services and awareness, but at significantly larger national scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Hagarsheart
• LinkedInlinkedin.com/company/hagars-heart
• Instagraminstagram.com/hagarsheart

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hagar's Heart