What Pineapple Audio does

Pineapple Audio is a Chicago-based private audio-visual design and integration firm focused exclusively on the hospitality sector. Founded in 2017 by a group of award-winning sound engineers, designers, and hospitality professionals, the company delivers end-to-end AV systems for hotels and resorts, bars and restaurants, nightclubs and entertainment venues, and private clients including luxury yachts. Its service stack spans consultation, CAD-driven previsualization, AV design, acoustic testing, system integration, and direct sourcing of high-end components, executed through a documented ten-step customized process that covers design, installation, commissioning, and ongoing care.

The technical offering centers on custom speaker arrays, acoustic tuning, immersive lighting, high-resolution LED walls, DJ and live-act integration, and marine-grade AV systems engineered for yacht environments. The company runs a publicly disclosed AV System Care Plan — an annual subscription priced at $2,750/year (base) with a $2,300/year commissioning launch rate if signed within 30 days — covering rack inspection, firmware updates, remote PC-based monitoring, monthly health checks, on-site training, and quarterly service reports. Pricing for integration projects is custom-quoted.

Commercially, Pineapple Audio operates an enterprise field-sales model, acquiring projects through its website, portfolio showcases, client testimonials, and referrals within the hospitality industry. It maintains a named portfolio of 50+ clients including Virgin Hotels (six properties), Hyatt, Hilton, OMNI Nightclub, KOR Shanghai, Casa Beatnik (Spain), Hawksmoor, and Trivoli Tavern, and executes projects internationally across the U.S., Europe, Asia, the Caribbean, and Africa despite a single Chicago headquarters. The company is founder/operator-led under CEO Matt Edgar, with no disclosed institutional investment.

Name

Pineapple Audio

Legal name

Pineapple Audio

Website

https://pineappleaudio.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Pineapple Audio is a Chicago-based AV design and integration firm that serves the hospitality industry — hotels, restaurants, nightclubs, and private clients (including luxury yachts) — through a custom ten-step process, project-based integration services, and an annual subscription Care Plan for ongoing maintenance and remote monitoring.

Ownership category

akta.pro rank

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. AV System Integration Services: One-time system integration services for audio-visual setup including custom speaker arrays, acoustic tuning, LED walls, and lighting. Projects range from boutique restaurants to large hotel properties.
2. AV System Care Plan (Annual Subscription): Recurring annual maintenance and monitoring services including proactive maintenance, remote monitoring, firmware updates, on-site training, and quarterly service reports. Base plan at $2,750/year with launch rate of $2,300/year if signed within 30 days of commissioning.
3. Direct Sales of AV Components: Reliable sourcing of high-end AV components and solutions for venue installations.
4. Consultation Services: Expert guidance to plan and optimize tech integrations for hospitality spaces.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Pineapple Audio is an audio design and integration company that designs, installs, and maintains custom audio-visual systems for hospitality venues including hotels, restaurants, nightclubs, bars, and private clients. The company delivers end-to-end AV solutions through a ten-step customized process covering consultation, CAD previsualization, system design, component sourcing, installation, acoustic testing, and ongoing maintenance via an annual care plan.

Product overview

Pineapple Audio is a premier audio design and integration company offering hospitality experiences worldwide. The company provides a comprehensive suite of services centered around audio-visual system design, installation, and maintenance. Their core offerings include AV Design, System Integration, On-Site Visits, CAD & Previsualization, Acoustic Testing, Consultation, and Direct Sales of high-end AV components. The company also offers an AV System Care Plan as a recurring maintenance and support service. Founded by award-winning sound engineers, designers, and hospitality professionals, they implement a detailed ten-step customized process to ensure optimal sound for every project across hotels, resorts, bars, restaurants, nightclubs, and private residences.

Differentiator

Problem solved

Functional benefit

Products and services

• AV System Care Plan Annual proactive maintenance and remote monitoring service for installed AV systems, including rack inspection, firmware updates, on-site training, remote troubleshooting, monthly health checks, and quarterly service reports. Base plan priced at $2,750/year with a commissioning launch rate of $2,300/year if signed within 30 days of system commissioning.
• AV Design
• System Integration
• CAD & Previsualization
• Acoustic Testing
• Consultation
• On-Site Visits
• Direct Sales of AV Components

Quantifiable outcome

• Seamless integration of audio-visual systems without disrupting venue aesthetic

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Soundtrack Your Brand: Music streaming and AV solutions provider for hospitality venues. Comparable in delivering audio environments for restaurants, hotels, and retail, but focused on licensed content delivery rather than custom system design and integration.
• Rockbot: Music, video, and engagement platform for bars, restaurants, hotels, and fitness venues. Comparable in serving hospitality with audio experiences, but more software- and content-led rather than hardware integration.

Direct peers

• McCann Systems: AV integrator specializing in corporate, retail, and hospitality environments with design, engineering, and managed services. Comparable in delivering custom AV experiences to high-end commercial clients.
• BlueWater Technologies: Mid-market AV integrator providing design, integration, and managed services for corporate, healthcare, and entertainment venues. Comparable in custom AV solutions and ongoing support contracts.
• AVI Systems: National AV integrator providing design, integration, and managed services across corporate, education, and hospitality clients. Directly comparable as a full-service AV system integrator with recurring support offerings.
• Pro Sound and Video: AV integrator and live-event production company serving venues, houses of worship, and entertainment clients. Comparable in delivering high-performance audio systems for performance venues and large hospitality spaces.
• PSNI Global Alliance: Global alliance of audiovisual integrators serving enterprise, hospitality, and venue clients. Comparable in custom AV design, integration, and ongoing managed services for high-end venues.
• CCS Presentation Systems: National AV integrator serving corporate, education, and hospitality with system design, integration, and support. Comparable scope of custom AV design and recurring service contracts.
• Whitlock (IES Communications): AV integration and collaboration services firm serving enterprise, government, and hospitality clients. Comparable in full-service AV design, installation, and lifecycle support.

Broad incumbents

• Mood Media: Global provider of in-store media, background music, and AV solutions for hospitality and retail. Overlaps in serving hotels and restaurants with audio experiences, but operates as a broad incumbent with music and signage as core rather than custom system integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/pineappleaudio_
• Facebookfacebook.com/PineappleAudio
• LinkedInlinkedin.com/company/pineappleaudio

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pineapple Audio