Emergency
e-mergency AG is a Swiss SaaS company that provides a cloud-based emergency and crisis management platform (mobile app, web app, and multi-channel alarm server) to businesses, schools, and public authorities across the DACH region, serving over 200 customers and 70,000+ users.
- Company typePrivate
- Founded2019
- HeadquartersBaar, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Emergency does
e-mergency AG is a Swiss SaaS vendor headquartered in Baar, Switzerland, that provides a cloud-based digital emergency and crisis management platform for organizations, schools, and public authorities. The platform combines a smartphone app (iOS, Android, Huawei), a desktop web app, an Admin Web console, and a Cloud Alarm Server that orchestrates multi-channel alerting (push, SMS, email, voice calls, conference calls, Microsoft Teams) to deliver rapid, structured communication during incidents. Core modules cover emergency and crisis management content delivery, lone worker protection (including LoRaWAN emergency buttons with 9+ year battery life running on Swisscom's LPN network covering 97% of the Swiss population, plus GSM/GPS hardware buttons and automatic timer-based silent alarms), and offline access to instructions and checklists. The product integrates with existing security infrastructure (fire alarm systems, access control, VOIP, Azure AD via SCIM, Microsoft Teams) and is offered as a white-label solution for large customers such as FHNW (17,500+ users across 10 universities).
The company monetizes through annual SaaS subscriptions in two tiers (Basic from CHF 500/year, Professional with pricing on request), with contract values scaling by number of users, locations, and selected modules, supplemented by optional hardware sales (LoRaWAN/GSM buttons). Its go-to-market is a hybrid product-led and inside-sales motion, with free product demonstrations booked online and dedicated Sales & Customer Success Managers serving three target segments: businesses/enterprises, educational institutions, and public authorities/government. The company reports over 200 customers and 70,000+ active app users across the DACH region (Switzerland, Germany, Austria), and claims to be Switzerland's largest provider of digital emergency and crisis management in the education sector. Operations are 100% Swiss Made, hosted in ISO/IEC 27001 certified data centers in Switzerland, and compliant with the Swiss Data Protection Act and EU GDPR. There is no disclosed external funding; the business is founder/management-owned and has executed a planned leadership succession across 2024-2025.
Emergency firmographics
Firmographics- Name
- Emergency
- Legal name
- e-mergency AG
- Website
- https://e-mergency.ch
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- e-mergency AG is a Swiss SaaS company that provides a cloud-based emergency and crisis management platform (mobile app, web app, and multi-channel alarm server) to businesses, schools, and public authorities across the DACH region, serving over 200 customers and 70,000+ users.
- Ownership category
- akta.pro rank
Emergency industry classification
Industry- Product category
- Emergency Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- IT Incident, Problem & Change Management Platforms (HDAEALAI)
- akta.pro secondary industries
- Incident Management, On-Call & Alerting Workflow (HDABAJAI), ESB & Enterprise Messaging Middleware (HDAEAIAC)
Keywords
Where Emergency is headquartered
LocationHeadquarters
- HQ city
- Baar
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Emergency business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- SaaS Subscription: Subscription-based SaaS model with annual billing. Pricing tiers include Basic (from CHF 500/year) and Professional (on request). Prices depend on number of users, number of locations, and selected options. 100% cloud-based solution with no physical hardware required for core functionality.
- Optional Hardware Sales: LoRaWAN emergency buttons and GSM alarm buttons with GPS for concealed, app-independent alarm triggering sold as optional add-ons.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Basic plan starting at CHF 500/year |
| Subscription | Annual | Professional plan - pricing on request |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels10 records
Emergency product offering
Product offeringCore offering
e-mergency AG provides a cloud-based SaaS emergency and crisis management platform consisting of smartphone apps (iOS, Android, Huawei), a web application, and an Admin Web for content and user management. The platform enables organizations to rapidly alert personnel via multi-channel communications (push, SMS, voice calls, email, conference calls, Microsoft Teams) and to coordinate crisis response through customizable emergency plans, checklists, and lone worker protection features including LoRaWAN emergency buttons.
Product overview
e-mergency AG offers a unified SaaS emergency and crisis management platform comprising a smartphone/wearable app, cloud alarm server, and Admin Web dashboard. The core offering centers on rapid multi-channel alerting (SMS, push, voice, email) and structured crisis communication. The platform serves three market segments—businesses, schools, and public authorities—through branded sub-products. Key modules include Lone Worker Protection with hardware buttons, a Web App for desktop access, and White Label deployment. The Basic and Professional subscription tiers provide different customization levels, with the Professional plan enabling full customization of checklists and instructions.
Differentiator
Problem solved
Functional benefit
Products and services
- e-mergency Mobile App Smartphone application for iOS, Android, and Huawei that delivers instant alerts, emergency instructions, and crisis communication to employees, students, and authorities. Available on Google Play, Apple App Store, and Huawei AppGallery.
- Cloud Alarm Server Central communication hub that aggregates signals from multiple sources and distributes alerts via SMS, push notifications, voice calls, email, and conference calls to ensure rapid emergency response. Acts as intelligent communication distributor recording incoming signals and forwarding them to defined output channels.
- Admin Web Browser-based administration interface for managing emergency plans, user roles, content, and alarm configurations with one-click distribution to all users. Multi-language support and intuitive content management without technical knowledge required.
- Lone Worker Protection Safety feature for employees working alone, including automatic timer alarms with silent alarm triggering, and mobile LoRaWAN or GSM emergency buttons (battery life over 9 years) operating on Swisscom's LPN network covering 97% of Swiss population for discreet emergency alerts.
- e-mergency for Schools Specialized emergency app version for educational institutions with 16 standardized best-practice scenarios, crisis team coordination, parent-teacher communication features, and lockdown procedures.
- e-mergency for Businesses Emergency management solution for corporate environments including crisis communication, employee safety, and integration with existing IT infrastructure such as Microsoft Teams and Azure Active Directory.
- e-mergency for Public Authorities Emergency app for government institutions including municipalities, cantons, and public administrations with multi-tenant capability and compliance features for Swiss DSG and EU GDPR.
- White Label Solution Custom-branded deployment option allowing organizations to publish the emergency app under their own brand identity in app stores with customized content and user interface.
Quantifiable outcome
- Over 200 customers and 70,000+ active app users in DACH region
- +4 more outcomes
Companies that use Emergency
Customer profileNamed customers24 records
Segments3 records
Ideal customer profiles3 records
Emergency technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature8 records
Emergency partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- exanic AGcoreDevelopment partner that originated the emergency app for schools project in 2014 on behalf of Canton of Zurich's Department of Education. exanic AG continues as a strategic development partner for e-mergency AG.
- FHNW (Fachhochschule Nordwestschweiz)coreResearch partner collaborating on emergency and crisis management solutions. FHNW implemented e-mergency across 6 campuses with 17,500+ users as a white-label solution.
- Willimann Sicherheitsberatungen und SchulungenminorSecurity consulting and training partner offering implementation support and training services for e-mergency customers.
- SWICOminorIndustry association membership for Swiss software and technology companies.
- SVITminorSwiss real estate industry association membership providing industry network and standards alignment.
- Swisscom (LPN Network)coreInfrastructure partner providing Low Power Network (LPN) coverage for LoRaWAN emergency buttons. Network covers 97% of Swiss population and is continuously expanding.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
Emergency competitors and assessment
Company assessmentDirect peers
- AlertMedia: US-headquartered mass communication and emergency notification SaaS serving enterprises with multi-channel alerting (SMS, voice, push). Closest direct analog to e-mergency's Cloud Alarm Server and mobile app platform for businesses and public-sector customers.
- F24: European (DACH-rooted) provider of crisis management, alerting, and incident response software including the FACT24 product. Competes head-on with e-mergency in the DACH region across enterprises and public authorities.
- Singlewire Software: Developer of InformaCast mass notification software for schools, healthcare, and enterprises. Closely comparable in education-sector focus and integration with fire/access-control systems.
- Crises Control: UK-based SaaS for crisis management, mass notification, and incident response, with a global customer base spanning enterprises and public institutions. Direct peer in functionality, delivery model, and target buyer profile.
- Konexus: Public-safety-grade alerting and crisis management platform used by emergency services, government, and large organizations. Comparable on critical-communications workflows and public-sector regulatory positioning.
- Regroup: Mass notification and emergency communication platform used by higher education, healthcare, and corporate customers. Comparable in its mobile-first alerting model and education/government vertical emphasis.
Broad incumbents
- Everbridge: Large public company offering a broad Critical Event Management suite including mass notification, IT alerting, and travel risk. Overlaps with e-mergency's alerting capabilities as part of a much wider enterprise platform.
- OnSolve: Established US mass-notification and critical-communications vendor (formerly Send Word Now / CodeRED). Competes in emergency notification but at significantly larger scale and broader enterprise/government scope.
- Motorola Solutions (Rave Mobile Safety): Motorola's acquisition of Rave Mobile Safety places a mass-notification platform inside a large public-safety technology incumbent. Competes with e-mergency in education and government emergency communications as part of a wider portfolio.
Emerging players
- Sdui: German K-12 school communication and management platform with growing adoption in DACH schools. Adjacent rather than overlapping, but increasingly a substitute or complement to e-mergency's school emergency app in education budgets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Emergency social profiles
Digital presenceEmergency compliance and trust
Trust signalCompliance3 records
Emergency financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emergency leadership team
Management profileNumber of profiles
Profiles5 records
Emergency funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emergency M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emergency
What does Emergency do?
e-mergency AG provides a cloud-based SaaS emergency and crisis management platform consisting of smartphone apps (iOS, Android, Huawei), a web application, and an Admin Web for content and user management. The platform enables organizations to rapidly alert personnel via multi-channel communications (push, SMS, voice calls, email, conference calls, Microsoft Teams) and to coordinate crisis response through customizable emergency plans, checklists, and lone worker protection features including LoRaWAN emergency buttons.
Is Emergency a public or private company?
Emergency is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Emergency founded?
Emergency was founded in 2019. It employs 11 to 50 people.
Where is Emergency based?
Emergency is headquartered in Baar, Switzerland, in the Europe region.
How does Emergency make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are optional Hardware Sales.
Who are Emergency's main competitors?
Direct peers on record are AlertMedia, F24, Singlewire Software, Crises Control, Konexus and Regroup. Broad incumbents are Everbridge, OnSolve and Motorola Solutions (Rave Mobile Safety). Sdui is listed as an emerging player.
Does Emergency have an API?
No public API is recorded for Emergency.
What industry is Emergency in?
Emergency's product category is Emergency Management Software. Its primary akta.pro industry code is HDAEALAI, IT Incident, Problem & Change Management Platforms, with a secondary code of HDABAJAI, Incident Management, On-Call & Alerting Workflow. Its NAICS code is 54151 and its SIC code is 7372.