Emergency

What Emergency does

e-mergency AG is a Swiss SaaS vendor headquartered in Baar, Switzerland, that provides a cloud-based digital emergency and crisis management platform for organizations, schools, and public authorities. The platform combines a smartphone app (iOS, Android, Huawei), a desktop web app, an Admin Web console, and a Cloud Alarm Server that orchestrates multi-channel alerting (push, SMS, email, voice calls, conference calls, Microsoft Teams) to deliver rapid, structured communication during incidents. Core modules cover emergency and crisis management content delivery, lone worker protection (including LoRaWAN emergency buttons with 9+ year battery life running on Swisscom's LPN network covering 97% of the Swiss population, plus GSM/GPS hardware buttons and automatic timer-based silent alarms), and offline access to instructions and checklists. The product integrates with existing security infrastructure (fire alarm systems, access control, VOIP, Azure AD via SCIM, Microsoft Teams) and is offered as a white-label solution for large customers such as FHNW (17,500+ users across 10 universities).

The company monetizes through annual SaaS subscriptions in two tiers (Basic from CHF 500/year, Professional with pricing on request), with contract values scaling by number of users, locations, and selected modules, supplemented by optional hardware sales (LoRaWAN/GSM buttons). Its go-to-market is a hybrid product-led and inside-sales motion, with free product demonstrations booked online and dedicated Sales & Customer Success Managers serving three target segments: businesses/enterprises, educational institutions, and public authorities/government. The company reports over 200 customers and 70,000+ active app users across the DACH region (Switzerland, Germany, Austria), and claims to be Switzerland's largest provider of digital emergency and crisis management in the education sector. Operations are 100% Swiss Made, hosted in ISO/IEC 27001 certified data centers in Switzerland, and compliant with the Swiss Data Protection Act and EU GDPR. There is no disclosed external funding; the business is founder/management-owned and has executed a planned leadership succession across 2024-2025.

Name

Emergency

Legal name

e-mergency AG

Website

https://e-mergency.ch

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

e-mergency AG is a Swiss SaaS company that provides a cloud-based emergency and crisis management platform (mobile app, web app, and multi-channel alarm server) to businesses, schools, and public authorities across the DACH region, serving over 200 customers and 70,000+ users.

Ownership category

akta.pro rank

Product category

Emergency Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Incident, Problem & Change Management Platforms (HDAEALAI)

akta.pro secondary industries

Incident Management, On-Call & Alerting Workflow (HDABAJAI), ESB & Enterprise Messaging Middleware (HDAEAIAC)

Keywords

• Emergency management software
• Crisis communication platform
• Mass notification systems
• Lone worker protection
• School safety solutions

Headquarters

HQ city

Baar

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. SaaS Subscription: Subscription-based SaaS model with annual billing. Pricing tiers include Basic (from CHF 500/year) and Professional (on request). Prices depend on number of users, number of locations, and selected options. 100% cloud-based solution with no physical hardware required for core functionality.
2. Optional Hardware Sales: LoRaWAN emergency buttons and GSM alarm buttons with GPS for concealed, app-independent alarm triggering sold as optional add-ons.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels10 records

Core offering

e-mergency AG provides a cloud-based SaaS emergency and crisis management platform consisting of smartphone apps (iOS, Android, Huawei), a web application, and an Admin Web for content and user management. The platform enables organizations to rapidly alert personnel via multi-channel communications (push, SMS, voice calls, email, conference calls, Microsoft Teams) and to coordinate crisis response through customizable emergency plans, checklists, and lone worker protection features including LoRaWAN emergency buttons.

Product overview

e-mergency AG offers a unified SaaS emergency and crisis management platform comprising a smartphone/wearable app, cloud alarm server, and Admin Web dashboard. The core offering centers on rapid multi-channel alerting (SMS, push, voice, email) and structured crisis communication. The platform serves three market segments—businesses, schools, and public authorities—through branded sub-products. Key modules include Lone Worker Protection with hardware buttons, a Web App for desktop access, and White Label deployment. The Basic and Professional subscription tiers provide different customization levels, with the Professional plan enabling full customization of checklists and instructions.

Differentiator

Problem solved

Functional benefit

Products and services

• e-mergency Mobile App Smartphone application for iOS, Android, and Huawei that delivers instant alerts, emergency instructions, and crisis communication to employees, students, and authorities. Available on Google Play, Apple App Store, and Huawei AppGallery.
• Cloud Alarm Server Central communication hub that aggregates signals from multiple sources and distributes alerts via SMS, push notifications, voice calls, email, and conference calls to ensure rapid emergency response. Acts as intelligent communication distributor recording incoming signals and forwarding them to defined output channels.
• Admin Web Browser-based administration interface for managing emergency plans, user roles, content, and alarm configurations with one-click distribution to all users. Multi-language support and intuitive content management without technical knowledge required.
• Lone Worker Protection Safety feature for employees working alone, including automatic timer alarms with silent alarm triggering, and mobile LoRaWAN or GSM emergency buttons (battery life over 9 years) operating on Swisscom's LPN network covering 97% of Swiss population for discreet emergency alerts.
• e-mergency for Schools Specialized emergency app version for educational institutions with 16 standardized best-practice scenarios, crisis team coordination, parent-teacher communication features, and lockdown procedures.
• e-mergency for Businesses Emergency management solution for corporate environments including crisis communication, employee safety, and integration with existing IT infrastructure such as Microsoft Teams and Azure Active Directory.
• e-mergency for Public Authorities Emergency app for government institutions including municipalities, cantons, and public administrations with multi-tenant capability and compliance features for Swiss DSG and EU GDPR.
• White Label Solution Custom-branded deployment option allowing organizations to publish the emergency app under their own brand identity in app stores with customized content and user interface.

Quantifiable outcome

• Over 200 customers and 70,000+ active app users in DACH region
• +4 more outcomes

Named customers24 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and minor.

• exanic AGcoreTechnology or IntegrationDevelopment partner that originated the emergency app for schools project in 2014 on behalf of Canton of Zurich's Department of Education. exanic AG continues as a strategic development partner for e-mergency AG.
• FHNW (Fachhochschule Nordwestschweiz)coreStrategic or Co-development PartnerResearch partner collaborating on emergency and crisis management solutions. FHNW implemented e-mergency across 6 campuses with 17,500+ users as a white-label solution.
• Willimann Sicherheitsberatungen und SchulungenminorImplementation/ SI/ Consulting PartnerSecurity consulting and training partner offering implementation support and training services for e-mergency customers.
• SWICOminorOthersIndustry association membership for Swiss software and technology companies.
• SVITminorOthersSwiss real estate industry association membership providing industry network and standards alignment.
• Swisscom (LPN Network)coreTechnology or IntegrationInfrastructure partner providing Low Power Network (LPN) coverage for LoRaWAN emergency buttons. Network covers 97% of Swiss population and is continuously expanding.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• AlertMedia: US-headquartered mass communication and emergency notification SaaS serving enterprises with multi-channel alerting (SMS, voice, push). Closest direct analog to e-mergency's Cloud Alarm Server and mobile app platform for businesses and public-sector customers.
• F24: European (DACH-rooted) provider of crisis management, alerting, and incident response software including the FACT24 product. Competes head-on with e-mergency in the DACH region across enterprises and public authorities.
• Singlewire Software: Developer of InformaCast mass notification software for schools, healthcare, and enterprises. Closely comparable in education-sector focus and integration with fire/access-control systems.
• Crises Control: UK-based SaaS for crisis management, mass notification, and incident response, with a global customer base spanning enterprises and public institutions. Direct peer in functionality, delivery model, and target buyer profile.
• Konexus: Public-safety-grade alerting and crisis management platform used by emergency services, government, and large organizations. Comparable on critical-communications workflows and public-sector regulatory positioning.
• Regroup: Mass notification and emergency communication platform used by higher education, healthcare, and corporate customers. Comparable in its mobile-first alerting model and education/government vertical emphasis.

Broad incumbents

• Everbridge: Large public company offering a broad Critical Event Management suite including mass notification, IT alerting, and travel risk. Overlaps with e-mergency's alerting capabilities as part of a much wider enterprise platform.
• OnSolve: Established US mass-notification and critical-communications vendor (formerly Send Word Now / CodeRED). Competes in emergency notification but at significantly larger scale and broader enterprise/government scope.
• Motorola Solutions (Rave Mobile Safety): Motorola's acquisition of Rave Mobile Safety places a mass-notification platform inside a large public-safety technology incumbent. Competes with e-mergency in education and government emergency communications as part of a wider portfolio.

Emerging players

• Sdui: German K-12 school communication and management platform with growing adoption in DACH schools. Adjacent rather than overlapping, but increasingly a substitute or complement to e-mergency's school emergency app in education budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/e-mergency®/posts/?feedView=all
• Instagraminstagram.com/emergency.managingsafety
• Facebookfacebook.com/e.minus.mergency

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergency