Splicecom

What Splicecom does

Splicecom is presented in the firmographic record as a UK-based business telephony and multi-media communications provider founded in 2001, headquartered in Chorleywood, with 101-250 employees. Substantive product and operating data in the source set describes SelectVoice, a brand operated under parent company Telappliant and positioned as a UK unified-communications-as-a-service platform with hosted VoIP, cloud PBX, and optional on-premise deployment. Operationally, SelectVoice offers a Cloud Voice hosted VoIP core, a Hosted PBX product, Microsoft 365/Teams Direct Routing integration with Entra ID single sign-on and real-time presence sync, an AI-Powered Communications layer comprising real-time transcription, sentiment analysis, and the Ella virtual receptionist, plus analytics (Vision Reporting), live wallboards, a visual Call Flow Builder, and an Emergency Tannoy broadcast feature. Underlying capabilities include a global voice network spanning 100+ countries, intelligent call queuing and auto-attendant for call centre use cases, and 300+ pre-built integrations with CRM, helpdesk, and business applications.

The business model is subscription-based recurring revenue from hosted VoIP and unified communications subscriptions, sold and delivered exclusively through a partner-first channel: 100+ UK channel partners (IT service providers, telecom resellers, managed service providers) resell, implement, configure, and support the platform on behalf of end customers. Pricing is not publicly disclosed and is negotiated through partners. Demand generation runs through the partner programme rather than direct marketing, with the company providing demos, co-marketing collateral, and a structured partner programme to enable partner-sourced pipeline.

The customer base is described as UK businesses of all sizes, with explicit vertical segmentation across education, healthcare, hospitality, automotive, legal, and serviced offices. Primary pain points addressed are migration off legacy ISDN and PSTN lines ahead of the UK 2027 switch-off, need for flexible cloud communications supporting remote and hybrid work, and unified communications integrated with Microsoft Teams. Enterprise trust signals include a 99.99% uptime SLA, UK Cyber Essentials certification, GDPR compliance, a 100% UK-based support team, and on-premise deployment options for regulated or air-gapped environments.

Caveat: the firmographic identifies the company as Splicecom, while the bulk of substantive operating data is associated with the SelectVoice brand; downstream analysis should treat the SelectVoice product portfolio as the most concrete operational footprint available and corroborate any Splicecom-specific financial or structural figures before relying on them.

Name

Splicecom

Legal name

SelectVoice

Website

https://splicecom.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

Splicecom is a UK-based business telephony and unified communications provider operating the SelectVoice hosted VoIP and cloud PBX platform, delivered exclusively through 100+ UK channel partners to business customers migrating off legacy PSTN systems.

Ownership category

akta.pro rank

Product category

Unified Communications as a Service (UCaaS)

NAICS

Telecommunications Resellers (517121), Agents for Wireless Telecommunications Services (517122), Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), Telephone Call Centers (56142)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), Channel/Partner Sales Support (Reseller Enablement, Deal Reg) (BPAAADAH)

Keywords

• Cloud business telephony
• Hosted VoIP services
• Unified communications platform
• Cloud PBX solutions
• Business phone systems

Headquarters

HQ city

Chorleywood

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Cloud Voice / Hosted PBX Subscription: Subscription-based hosted VoIP phone system with recurring monthly or annual fees. Provides cloud PBX, call management, and unified communications features.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Splicecom (marketed as SelectVoice) provides a hosted VoIP and unified communications platform delivered to UK businesses via a network of channel partners. Core services include a Cloud PBX / Hosted PBX business phone system, Microsoft Teams integration with Direct Routing and SSO, AI-powered features (call transcription, sentiment analysis, and a 24/7 virtual receptionist), and optional on-premise deployment for regulated environments. The platform is sold and supported exclusively through UK-based channel partners who implement, configure, and provide ongoing service to end customers.

Product overview

SelectVoice is a unified communications-as-a-service (UCaaS) platform built around its core Cloud Voice and Hosted PBX offerings. The platform provides a portfolio of integrated modules including Microsoft 365/Teams integration for seamless desktop calling, AI-Powered Communications featuring Ella Virtual Assistant and Voice Transcription, Call Centre & Queuing for customer-facing operations, Analytics & Insights for real-time reporting, Voice Network for global reach across 100+ countries, and Emergency Tannoy for safety broadcasts. The architecture combines cloud-first delivery with optional on-premise deployment, enabling partners to serve diverse business requirements.

Differentiator

Problem solved

Functional benefit

Brands

• SelectVoice Admin Console: Browser-based admin console for managing users, departments, phones, routing, time plans, and system utilities
• Ella Virtual Assistant
• Cloud Voice
• Voice Transcription

Products and services

• Cloud Voice Hosted VoIP phone system providing business communications across desk phones, mobile apps, and softphones with HD audio quality and seamless call handoff between devices, for UK businesses needing flexible remote and office telephony.
• Hosted PBX Cloud-based PBX service delivering enterprise-grade phone-system features without on-premise infrastructure investment, offered to UK businesses as an alternative to legacy ISDN/PSTN systems.
• Microsoft 365 Integration Integration that enables PSTN calling directly within Microsoft Teams, with Single Sign-On via Microsoft Entra ID and real-time presence synchronization, for organisations already standardised on Microsoft 365.
• AI-Powered Communications

Quantifiable outcome

• 99.99% uptime SLA

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature10 records

Partnerships

Two partnerships are on record, tiered core.

• TelappliantcoreOthersSelectVoice is a Telappliant brand. Telappliant is the parent company providing the SelectVoice unified communications platform.
• Microsoft 365 / Microsoft TeamscoreTechnology or IntegrationSelectVoice integrates with Microsoft 365 and Microsoft Teams, enabling PSTN calling directly inside Teams, Single Sign-On with Entra ID, and real-time presence sync.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• RingCentral: Global cloud UCaaS leader offering hosted VoIP, team messaging, video, and contact center as a unified subscription platform - direct competitor in cloud PBX and AI-powered communications.
• Zoom (Zoom Phone): Zoom Phone extends the Zoom platform with cloud PBX capabilities, including PSTN calling and integration with Zoom Meetings - direct competitor in modern UCaaS, especially post-2025.
• 8x8: Cloud communications provider delivering voice, video, chat, and contact center solutions globally - directly comparable cloud PBX and UCaaS offering for SMB and enterprise.

Broad incumbents

• Microsoft (Teams Phone): Microsoft Teams Phone bundles cloud telephony into the Microsoft 365 ecosystem with Operator Connect and Direct Routing - the dominant incumbent Splicecom integrates with but also competes against.
• Cisco (Webex Calling): Cisco's Webex Calling delivers cloud PBX and unified communications as part of the broader Webex suite - competes across enterprise UCaaS but with much larger parent and global footprint.
• Vonage (Ericsson): Cloud communications platform now part of Ericsson, offering UCaaS, CPaaS, and SIP trunking with API extensibility - broader portfolio but overlapping cloud PBX offering.

Regional players

• Daisy Communications: UK-based unified communications and cloud telephony provider with significant channel partner footprint - directly comparable UK-focused UCaaS competitor.
• Gamma Communications: Major UK-based communications provider offering hosted VoIP, SIP trunking, and UCaaS through a partner channel - the most direct UK-headquartered competitor and same GTM model.

Emerging players

• Wildix: European-headquartered UCaaS vendor focused on channel-driven sales of cloud PBX, collaboration, and contact center solutions - similar partner-first GTM and product overlap.

Others

• Telappliant (parent): UK parent company of SelectVoice offering VoIP, hosted telephony, and SIP trunking through its own channel - ecosystem-related entity with shared customer base and platform infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Splicecomltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Splicecom