Portalpro

What Portalpro does

PortalPRO (legal entity UAB PortalPRO) is a Lithuanian two-sided online marketplace that connects individuals, apartment-building administrators, businesses, and insurance companies seeking property-maintenance and repair services with verified independent tradespeople (craftspeople, referred to as 'meistrams'). Founded in 2019 and headquartered in Vilnius, the platform spans 130+ service categories — including plumbing, electrical, HVAC, renovation, cleaning, appliance installation, furniture assembly, and security — and reports 100,000+ completed services, 2,000+ active craftspeople, a 4.95+ out of 5 average customer rating, and a 2-hour average response time. Operations are exclusively domestic, with nationwide coverage across cities, districts, and villages of Lithuania.

The platform is delivered through three channels: a customer-facing mobile app (iOS and Android), a separate mobile app for tradespeople, and a web interface at portalpro.lt. Core technology is built on Microsoft Azure infrastructure with OpenAI integration powering AI-assisted service matching, multimodal estimation (processing customer text, images, and voice data), and automated quote generation. A distinctive compliance feature is the 'Skaidriai dirbančiojo' (Transparent Worker) ID system — a QR-code verification mechanism integrated with the SODRA social-security registry that confirms workers are legally employed or have declared self-employed status, addressing shadow-economy concerns in the Lithuanian trades sector. Materials sourcing is anchored through a strategic partnership with UAB Medžiagų tiekimo centras (MTC), which supplies certified EU-standard materials and invoices customers directly.

PortalPRO's revenue model combines three streams: (1) a transactional commission ('Operacijos mokestis') deducted from partner payments, (2) a VIP membership subscription of 100 EUR per year granting customers 12–40% discounts on orders, and (3) priority-placement fees paid by partners to receive preferential job routing. Customer order submission is free; payment is released only after job completion. The go-to-market is product-led growth through app stores and organic digital channels (YouTube, Facebook, email), supplemented by distribution partnerships with insurance companies (Balcia, Compensa, ERGO, Gjensidige, BTA), retailers (JYSK, Senukai), and community associations. Headcount is 11–50 employees, with the broader workforce of 2,000+ craftspeople operating as independent platform participants rather than employees.

Name

Portalpro

Legal name

UAB PortalPRO

Website

https://portalpro.lt

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

PortalPRO is a Lithuanian two-sided online marketplace connecting homeowners, building administrators, businesses, and insurance companies with 2,000+ verified tradespeople across 130+ property-maintenance service categories, generating revenue through partner commissions, VIP subscriptions, and priority placement fees.

Ownership category

akta.pro rank

Product category

Home Services Marketplace

NAICS

Web Search Portals and All Other Information Services (51929), Web Search Portals and All Other Information Services (519290)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

General Web Portals & Start Pages (BPAMAAAA)

akta.pro secondary industry

Comparison Shopping & Price Discovery Portals (BPAMAAAJ)

Keywords

• Home services marketplace
• Property maintenance platform
• Verified tradespeople marketplace
• Craftsmen booking platform
• Home repair services

Headquarters

HQ city

Vilnius

HQ country

Lithuania

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations

Revenue model

1. Partner commission fee (Operacijos mokestis): Partners pay a commission fee to PortalPRO for using the platform and intermediation services. Fee is deducted from payments received from customers, or paid via bank transfer.
2. VIP membership fee: Customers can subscribe to VIP membership for 100 EUR one-time annual fee, receiving 12-40% discounts on orders placed through the platform
3. Priority placement fees for partners: Partners can purchase priority rights to receive job offers for desired work value per month, paying according to platform-established rates

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

PortalPRO operates a two-sided digital marketplace that connects customers in Lithuania with 2,000+ verified independent craftspeople across 130+ property maintenance service categories including renovation, plumbing, electrical, HVAC, cleaning, appliance installation, and furniture assembly. The platform is accessed through customer-facing and professional-facing mobile apps (iOS/Android) as well as a web interface, with AI-assisted matching and quote generation, payment protection, and worker ID verification against the SODRA registry.

Product overview

PortalPRO operates as a unified marketplace platform connecting customers with verified tradespeople (meistrams) for real estate maintenance and repair services across Lithuania. The platform consists of a customer-facing mobile app (available on Google Play and App Store), a separate mobile app for professionals/tradespeople, and a web-based interface. The ecosystem also includes a VIP membership add-on offering discounts of 12-40% and priority handling, and MTC (Medžiagų tiekimo centras) for materials supply. The platform offers 130+ real estate maintenance service categories, has facilitated 100,000+ services, and leverages AI for matching customers with partners and automating service proposal generation.

Differentiator

Problem solved

Functional benefit

Products and services

• PortalPRO Mobile App (for Customers) A mobile application available on Google Play and Apple App Store that enables customers in Lithuania to find, compare quotes from, and hire verified tradespeople for property maintenance and repair services across 130+ categories.
• PortalPRO Mobile App (for Professionals) A dedicated mobile application for tradespeople (electricians, plumbers, cleaners, builders, etc.) to receive job offers, manage workload, receive payments for completed work, and purchase priority placement on the platform.
• PortalPRO Web Platform The browser-accessible version of the PortalPRO marketplace that allows both customers and professionals to create orders, browse 130+ service categories, and interact with the platform without downloading a mobile app.
• PortalPRO VIP Membership An optional customer loyalty subscription priced at a one-time 100 EUR annual fee, providing 12-40% discounts on work orders placed through the platform, priority fulfillment of orders, and validity for 12 calendar months from activation.
• MTC (Medžiagų tiekimo centras) Materials Supply Integrated materials supply offering that delivers certified, EU-standard-compliant construction and renovation materials with manufacturer warranties for jobs performed through the PortalPRO platform, invoicing customers directly for materials used.

Quantifiable outcome

• 100,000+ services provided through the platform
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Partnerships

20 partnerships are on record, tiered minor and core.

• JYSKminorOthersRetail partner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed in available sources.
• SenukaiminorOthersBuilding materials retailer partner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed in available sources.
• BalciaminorOthersInsurance company partner featured in PortalPRO's partner logos section.
• CompensaminorOthersInsurance company partner featured in PortalPRO's partner logos section.
• ERGOminorOthersInsurance company partner featured in PortalPRO's partner logos section.
• GjensidigeminorOthersInsurance company partner featured in PortalPRO's partner logos section.
• BTAminorOthersInsurance company partner featured in PortalPRO's partner logos section.
• HikvisionminorOthersSecurity technology partner featured in PortalPRO's partner logos section.
• JungminorOthersBuilding technology/electrical partner featured in PortalPRO's partner logos section.
• UAB Medžiagų tiekimo centras (MTC)coreStrategic or Co-development PartnerMaterials supply center that provides construction and renovation materials needed for work performance. MTC supplies certified, EU-standard-compliant materials with manufacturer warranties. PortalPRO partners with MTC to ensure quality materials sourcing. MTC issues invoices directly to customers for materials used in work orders.
• Neo ConnectminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.
• IRISminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.
• ArgusminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.
• Mes BendrijaminorOthersCommunity association partner featured in PortalPRO's partner logos section.
• JupojaminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.
• BigBoxminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.
• JaukuraiminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.
• TechasasminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.
• Luko prekybaminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.
• RentwayminorOthersPartner featured in PortalPRO's partner logos section. Nature of partnership not explicitly detailed.

Scale indicators8 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Bark.com: UK-headquartered services marketplace operating across 50+ countries (including Europe) where customers post jobs and professionals reply with paid leads. Highly comparable to PortalPRO in quote/bidding flow, lead-fee monetization and horizontal service taxonomy.
• TaskRabbit: Global (IKEA-owned) marketplace for handyman, cleaning and home-maintenance tasks with verified taskers and platform-mediated payments. Comparable to PortalPRO in two-sided mobile-first model, pro ID/background checks, and per-task commission economics.
• MyBuilder: UK marketplace focused specifically on trades and home improvement, where homeowners post jobs and vetted tradespeople bid. Strong peer to PortalPRO in pro-vetting mechanics, payment-after-completion flow, and trade-vertical focus.
• Angi: Public US home-services marketplace (formerly Angie's List) that matches consumers with prescreened pros for home maintenance, repairs and improvement. Comparable to PortalPRO in marketplace structure, pro verification, and consumer subscription/lead monetization.
• Thumbtack: US-headquartered two-sided marketplace connecting homeowners with local professionals across 1,000+ service categories. Closest direct peer to PortalPRO in business model, AI-assisted matching, and tiered monetization (pro subscriptions + transaction-based leads).
• Treatwell: European (UK-founded) marketplace for booking beauty and wellness services with pros, consumer app, and SaaS tools for partners. Comparable to PortalPRO in vertical marketplace mechanics, partner software/CRM and European geographic footprint.
• Helpling: European (Berlin-based) marketplace for cleaning and home services with verified providers, app-based booking and platform payments. Comparable to PortalPRO in regional European footprint, mobile-first experience and provider verification.

Emerging players

• BuildZoom: US marketplace that matches homeowners with general contractors for remodeling projects using permit and licensing data. Peer to PortalPRO in B2C/B2B matchmaking for property work, with a similar emphasis on verified-credential differentiators.

Broad incumbents

• Houzz: Large US home-design and remodeling platform with marketplace, pro directory and software tools. Overlaps with PortalPRO in connecting homeowners with pros for renovation/maintenance but operates at much broader scale and with a content-led ecosystem.
• Uber for Service-type platforms (e.g., Gojek, Handy): Handy (now part of Angi) and similar on-demand service marketplaces use comparable request→match→pay flows. Peer due to overlapping home-services use cases, mobile-first booking, and platform fee monetization, even though they operate at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@PortalPROapp/videos
• Facebookfacebook.com/portalproapp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Portalpro