Name

Star Micronics America

Legal name

Star Micronics America, Inc.

Website

https://starmicronics.com

Company type

Private

Founded year

2026

Operating status

Operating

Headcount range

101–250 employees

Short description

Star Micronics America is a US subsidiary of Japanese POS-hardware maker Star Micronics Co. Ltd., manufacturing and distributing thermal receipt printers, label and kiosk printers, cash drawers, scales, and scanners into retail, restaurant, cannabis, and self-service operators, with proprietary SDKs and a newly launched cloud printing subscription service.

Ownership category

akta.pro rank

Product category

POS Hardware

NAICS

Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118), Computer and Peripheral Equipment Manufacturing (33411), Computer and Electronic Product Manufacturing (334)

SIC

Computer Peripheral Equipment, Nec (3577), Computer & Office Equipment (3570)

akta.pro primary industry

POS Terminals & All-in-One Retail Computers (HDACAKAA)

akta.pro secondary industries

Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB), Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ)

Keywords

• POS hardware manufacturing
• Thermal receipt printers
• Cloud printing services
• Kiosk printing solutions
• POS peripherals

Headquarters

HQ city

Somerset

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Hardware Sales: Sale of POS hardware including receipt printers, label printers, portable printers, kiosk printers, cash drawers, scales, scanners, stands, and accessories. Products sold directly and through channel partners with varying price points from entry to enterprise level.
2. Cloud Services Subscriptions: Subscription-based cloud printing services including StarIO.Online for ISVs, Star Micronics Cloud Services for device management, remote firmware updates, printer monitoring, receipt customization, and digital receipt storage. Offered with free trial and ongoing subscription pricing.
3. Warranty and Support Services: Extended warranty programs including EXTEND-A-STAR and SWAP-A-STAR options providing additional coverage beyond standard 2-year warranties for printers and 5-year warranties for cash drawers.
4. Paper and Supplies: Sale of thermal paper, linerless labels, die-cut labels, continuous labels, and sticky paper supplies under Star Eco and Star Blue Eco brands.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

Star Micronics America manufactures and sells enterprise-ready POS hardware—including thermal receipt printers, label printers, kiosk printers, portable Bluetooth printers, cash drawers, NTEP-certified scales, barcode scanners, and tablet stands—along with the supporting cloud services (Star Micronics Cloud Services, StarIO.Online) and proprietary SDKs (StarXpand, StarPRNT, CloudPRNT) that integrate this hardware into retail, restaurant, hospitality, cannabis, and self-service environments.

Product overview

Star Micronics America is a manufacturer of enterprise-ready POS hardware and cloud-connected peripherals. The product portfolio centers on the mCollection line (mC-Label2, mC-Label3, mC-Print2, mC-Print3, mPOP) for modern retail and restaurant environments, alongside the established TSP100 series thermal receipt printers (TSP143III, TSP143IV, TSP143IV SK). Supporting product lines include portable printers (SM-S230i, SM-T300i, SM-T400i) for mobile applications, kiosk printers (SK1-311, SK5-31, SK1-41, SK1-221) for self-service environments, cash drawers (CD5 Max Series, CD4 Choice Series, CD3 Value Series), POS scales (mG-T Series, mG-S Series), tablet stands (mUnite), and barcode scanners (BSD-40U, BSH-20U, BSH-32U, BSH-20B, BSH-32B, FM431, FM3280). Value-added services include Star Micronics Cloud Services, StarIO.Online cloud printing platform, PromoPRNT marketing tool, and Device Management. Key technology platforms include StarXpand SDK, StarPRNT SDK, CloudPRNT, CloudPRNT Next, SteadyLAN, and Label Builder. Solutions target retail, restaurants, self-service kiosks, cannabis dispensaries, and enterprise multi-location operations.

Differentiator

Problem solved

Functional benefit

Products and services

• mC-Label2 Multifunctional Label Printer Compact 2-inch multifunction label printer with 300 dpi resolution, front-loading front-exit design supporting linerless labels, die-cut labels, receipts, and continuous paper; features CloudPRNT Next support, USB-C power delivery, and offline label printing via One Touch Label for retail, foodservice, healthcare, and cannabis applications.
• mC-Label3 Multifunction Label Printer Multifunction label and receipt printer in the mCollection line designed for retail, foodservice, healthcare, and cannabis applications with labeling and receipt printing capabilities.
• TSP143IV Thermal Receipt Printer Thermal receipt printer approximately 20% smaller than its predecessor, offering USB, LAN, WLAN, and Bluetooth (X4 models) connectivity with CloudPRNT Next, dual-band WLAN, and Android Open Accessory support, rated at 250 mm/sec with 60 million lines MCBF reliability.
• TSP143IV SK Linerless Sticky Label Printer Smallest 3-inch desktop sticky label printer with Android Open Accessory support, dual-band wireless connectivity, CloudPRNT Next, and eco-friendly repositionable linerless labels for QSR, cafe, deli, and online ordering environments.
• TSP143III Thermal Receipt Printer Thermal receipt printer with USB and Bluetooth wireless connectivity for retail and restaurant POS environments.
• mC-Print2 mPOS Receipt Printer Compact mPOS receipt printer with a space-saving footprint in the mCollection line for modern mPOS deployments.
• mC-Print3 POS Receipt Printer POS receipt printer designed for retail, kitchen, and online ordering applications in the mCollection line, with SteadyLAN support for power and Ethernet over USB-C.
• mPOP Receipt Printer and Cash Drawer Combo Modern-design receipt printer and cash drawer combo in the mCollection line for mobile POS environments.
• SP742 Impact Kitchen Printer Impact printer for kitchen and restaurant order tickets capable of handling high-volume ticket printing in demanding kitchen environments, with LAN-based ESC/POS emulation.
• SM-S230i Portable Bluetooth Receipt Printer Portable Bluetooth receipt printer designed for stadiums, concessions, and events requiring mobile printing capabilities.
• SM-T300i Rugged Portable Printer Rugged portable printer with IP rating for field service and landscaping applications requiring durable mobile printing.
• SM-T400i Durable Handheld Printer Durable handheld printer for police tickets and shipping labels requiring rugged 4-inch mobile printing.
• SK1-311 SK Linerless Label Kiosk Printer Repositionable linerless label kiosk printer designed for banking, ATM, and self-service environments.
• SK5-31 Thermal Kiosk Printer Thermal kiosk printer for self-service and custom applications.
• SK1-41 Thermal Kiosk Printer Thermal kiosk printer for warehouse and shipping label applications.
• SK1-311 Thermal Kiosk Printer Reliable thermal kiosk printer for banking and ATM environments.
• SK1-221 Compact Kiosk Printer Compact kiosk printer for receipts and labels designed for gas stations and similar environments.
• TSP847II Wide-Format Label Printer Wide-format label printer with AirPrint support for shipping and warehouse label applications.
• CD5 Max Series Cash Drawers Heavy-duty all-steel cash drawer series rated for 2,000,000 to 4,000,000 opens, available in multiple sizes (13x16, 16x17, 18x17, 19x18 inches) with dual locks, dual DK/USB interfaces, under-till compartments, and 5-year warranties for retail, grocery, and cash-heavy hospitality environments.
• CD4 Choice Series Cash Drawers Extra-strong cash drawer line with industry-favorite design features for retail environments.
• CD3 Value Series Cash Drawers Affordable, standard cash drawers for budget-conscious retail deployments.
• mG-T Series POS Scales NTEP-certified POS scales for retail, restaurant, and point-of-sale weighing applications.
• mG-S Series Precision POS Scales NTEP-certified precision scales for pharmacy, dispensary, jewelry, gold, and specialized retail weighing applications.
• mUnite Tablet Display Stands All-steel tablet display stands, pole mounts, and enclosures for iPad, Android, and Windows tablets in POS environments.
• BSD-40U Desktop USB Barcode Scanner Desktop USB 1D/2D barcode scanner for retail POS environments.
• BSH-20U Handheld Wired USB Barcode Scanner Handheld wired USB 1D/2D barcode scanner for POS applications.
• BSH-32U Handheld USB Barcode Scanner Handheld 1D/2D USB barcode scanner for retail and hospitality scanning.
• BSH-20B Wireless Bluetooth 2D Barcode Scanner Wireless Bluetooth 2D barcode scanner for mobile POS scanning applications.
• BSH-32B Wireless Bluetooth Barcode Scanner Wireless 1D/2D Bluetooth barcode scanner for flexible POS deployments.
• FM431 Kiosk Barcode Scanner Kiosk barcode scanner for self-service and automated checkout environments.
• FM3280 Kiosk Barcode Scanner Kiosk barcode scanner for self-service applications requiring reliable scanning performance.
• Star Micronics Cloud Services Cloud-based value-added services providing device management, remote firmware updates, printer monitoring, receipt customization, and digital receipt storage for Star printers.
• StarIO.Online Cloud Printing Service Fully managed cloud printing service for ISVs and POS software providers offering scalable, integrated cloud printing support without requiring companies to maintain their own server infrastructure; available with free trial and subscription-based monthly pricing.
• PromoPRNT Receipt, Coupon and Survey Maker Online tool providing a free receipt, coupon, and survey maker for merchant customer engagement at the point of sale.
• StarXpand SDK (POS Print Integration) Native and cross-platform SDK supporting React Native plus iOS, Android, Windows Desktop, and UWP for POS printing application development.
• StarPRNT SDK (Java and Swift) Native application SDK for Java and Swift supporting POS printing application development.
• SteadyLAN Connectivity Technology Technology providing mPOS power and Ethernet connection for iPad and tablet printing through a single USB-C cable.
• CloudPRNT and CloudPRNT Next Cloud Printing Platform Cloud-based printing technology enabling direct communication between cloud applications and Star printers without requiring a local tablet, PC, or middleware device, with CloudPRNT Next using MQTT protocol for faster, more reliable communication and real-time status updates.
• Label Builder Cloud Tool Cloud-based tool for creating and storing custom label designs, integrated with Star printers for template-based printing and device management.

Quantifiable outcome

• TSP143IV is approximately 20% smaller than predecessor TSP100 models
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered core.

• Crunchtime Information SystemscoreTechnology or Integration · 6 March 2026Integration of Star's printing and labeling solutions (mC-Label printer series, TSP143IV SK, mC-Print3) with Crunchtime Kitchen display system. Enables restaurants to generate item-level and order-level labels triggered at key points in kitchen workflow, targeting quick-service, fast-casual, and casual-dining chains for improved order accuracy and fulfillment across dine-in, takeout, and delivery channels.
• OrderOutcoreTechnology or IntegrationOrderOut is a restaurant technology platform that integrates directly with Star Micronics printers to solve the 'tablet nightmare' experience with third-party food delivery platforms. Direct integration allows addressing the entire market without integrating directly with every POS.
• IndicaOnlinecoreTechnology or IntegrationIndicaOnline partners with Star Micronics to offer cannabis delivery drivers a Bluetooth receipt printer that is portable, reliable, and durable for cannabis retail compliance and operations.
• RezPluscoreTechnology or IntegrationRezPlus utilizes Star's CloudPRNT technology to enable fine-dining restaurants to easily implement online ordering services. Partnership addresses restaurant customer challenges during pandemic and beyond.
• Joe CoffeecoreTechnology or IntegrationJoe Coffee configures ticket printing for coffee shops of all shapes and sizes using Star printers. Star is described as the only manufacturer capable of fulfilling high volume orders with speed and reliability required.
• Veras RetailcoreTechnology or IntegrationVeras CheckOut and Extend users benefit from integration with Star's mC-Print3 printer. Partnership described as key part of Veras Retail's business strategy.
• Empower Partner ProgramcoreChannel Partner/ Reseller/ DistributorStar Micronics Partner Program offering best pricing and support for loyal partners. Designed to help partners grow their business with Star, with mutual success as the goal.
• Certified Software PartnerscoreChannel Partner/ Reseller/ DistributorStar partners with many of the industry's leading ISVs. By joining forces with the best software developers, Star offers a wide variety of POS solutions to restaurants, retailers, and more. Hardware is described as perfect accompaniment for web applications for brick-and-mortar, e-commerce, and online ordering.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Zebra Technologies: Zebra is a global leader in barcode scanners, label printers, and mobile printers for retail, logistics, and healthcare. Its ZD-series label printers and mobile printers overlap with Star's SK and SM product families.
• Epson America: Epson is the dominant global manufacturer of POS thermal receipt printers and a direct competitor to Star's TSP and mC-Print product lines. Both companies compete for the same restaurant and retail POS customers with overlapping ESC/POS-based printer portfolios.
• TSC Auto ID Technology: TSC manufactures desktop and industrial thermal label printers used in retail, manufacturing, and logistics. It directly competes with Star's mC-Label and TSP label printer lines.
• Posiflex Technology: Posiflex designs and manufactures POS terminals, peripherals, and printers serving retail and hospitality. It is a direct peer in the POS hardware ecosystem, with overlapping printer and peripheral SKUs.
• Bixolon: Bixolon is a Korean manufacturer of thermal POS receipt and label printers with strong presence in retail and hospitality. It directly competes with Star Micronics across mobile, desktop, and kiosk printer categories.
• Brother International: Brother produces thermal receipt and label printers (TD and RJ series) used widely in retail, warehousing, and food service. It directly competes with Star's receipt and label printer offerings.
• Citizen Systems America: Citizen Systems manufactures POS receipt printers and label printers for retail and hospitality. Its product lines directly overlap with Star's TSP and CLP/SCL label printer series, making it a close peer in the same verticals.
• Seiko Instruments (SII) Thermal Printer Division: Seiko Instruments produces thermal printers and mechanisms used in POS and self-service kiosks. Its products overlap with Star's kiosk printer (SK series) and receipt printer portfolios.

Broad incumbents

• Block (Square): Square provides tablet-based POS hardware and software ecosystems to SMBs. It competes with Star's mPOS printers in the same SMB restaurant and retail segments, often bundling or substituting for dedicated receipt printers.
• NCR Voyix: NCR is a long-established POS hardware and software provider for retail and hospitality. While much larger and broader than Star, NCR's restaurant and retail hardware portfolios overlap with Star's target customers and use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/starmicronics
• GitHubgithub.com/star-micronics
• YouTubeyoutube.com/channel/UCzFsbwqptC1jQwIBKbz4ppw
• Facebookfacebook.com/StarMicronicsSMA
• LinkedInlinkedin.com/company/star-micronics
• Instagraminstagram.com/starmicronics

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Star Micronics America