What OrderOut does

OrderOut is a restaurant integration infrastructure platform founded in 2018 and headquartered in Hollywood, Florida. The company routes orders from third-party food delivery marketplaces (Uber Eats, DoorDash, Grubhub, ChowNow, Wix) directly into restaurant point-of-sale systems (Clover, Square, Pecan, plus Truffle, Basil, Paradise, Muncho, EkiKart), eliminating the need for restaurants to manage multiple delivery tablets by posting delivery orders as native POS tickets with kitchen-ticket printing. Menus, prices, modifiers, and item unavailability (86s) are synced across all connected channels from a single dashboard, with channel-specific overrides, dual dine-in versus delivery pricing, and end-of-day auto-restore. The product is sold primarily to independent and small-chain restaurants running Clover or Square POS and is also distributed to enterprise POS companies, delivery platforms, online ordering apps, and restaurant-tech integrators via an API-first motion.

The platform's technology stack is built around a REST and webhook API with HMAC-SHA256 signed and replayable webhooks, idempotent operations, and typed SDKs in TypeScript, Python, Go, and Ruby. On top of this integration core, OrderOut has layered AI Mode — a conversational assistant that pulls live dashboard data and drafts operational changes (channel pauses, item 86s, hour updates) for merchant approval — and AI Phone Ordering, a voice AI receptionist that captures phone orders into the POS queue. OrderOut Labs houses experimental products including Same-Day Payouts (Uber Eats earnings advanced the same day), Tipout (same-shift tip distribution via virtual card), OrderOut Card & Banking (FDIC-insured via Netevia), OrderOut Capital (order-history-based growth funding), Virtual Brands, AI Automation Rules, and Loss-Revenue Alerts.

OrderOut's business model combines a freemium SaaS subscription (Free, Essential at $89.99/month, Premium at $129.99/month) with usage-based per-order fees above 300 orders/month on the Essential tier, custom enterprise and API pricing for integrators and chains, and an affiliate/reseller program for ISOs and agents. Go-to-market combines self-serve product-led growth, app-store distribution (Clover App Market top 10, Square App Marketplace), reseller residuals in the US and Canada, and direct enterprise sales. The company is privately held with no institutional funding rounds on record beyond an early 2018 LAB Ventures investment and operates with 11-50 employees.

Name

OrderOut

Legal name

ORDEROUT USA CORP

Website

https://orderout.co

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

OrderOut is a restaurant integration infrastructure platform that routes third-party delivery orders (Uber Eats, DoorDash, Grubhub) into Clover, Square, Pecan, and other POS systems, with AI Mode and AI Phone Ordering layered on top. It serves SMB restaurants and restaurant-tech integrators from its Miami-area headquarters, founded in 2018.

Ownership category

akta.pro rank

Product category

Restaurant delivery integration software

NAICS

Mobile Food Services (72233), Limited-Service Restaurants (722513)

akta.pro primary industry

Food Delivery & Restaurant Logistics Platforms (BPAMAHAB)

Keywords

• Delivery integration platform
• POS order routing
• Restaurant delivery software
• Third-party order management
• Restaurant fintech services

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D

Revenue model

1. SaaS Subscription Plans: Monthly subscription fees for restaurants. Free plan (Clover/Square with 1 channel) at $0, Essential at $89.99/mo (unlimited channels/POS, 1 location), Premium at $129.99/mo (unlimited locations, unlimited users, role-based access). No contracts, month-to-month.
2. Per-Order Fees: On Essential plan: $0.20 per order beyond 300 orders/month. Premium plan includes unlimited orders.
3. Custom API/Enterprise Pricing: Custom pricing for integrators (POS companies, delivery platforms, online ordering apps) based on call volume, SLAs, region, and white-label needs. Production API and Enterprise/Platform tiers.
4. Financial Services (Labs): Same-Day Payouts (marketplace advance), Tipout, Banking Services, and OrderOut Capital (growth funding). Most in experimental beta; revenue model varies. Banking card powered by Netevia.
5. Reseller Program: ISOs and agents resell Square POS, Clover POS, OrderOut aggregator, and Online Ordering. OrderOut handles onboarding, support, and payouts; partners earn recurring residuals attributed per merchant.

Pricing tiers

Go-to-market motion5 records

Distribution channels6 records

Marketing channels8 records

Core offering

OrderOut connects third-party food delivery marketplaces (Uber Eats, DoorDash, Grubhub, ChowNow, Wix) directly into restaurant point-of-sale systems (Clover, Square, Pecan, Truffle, Basil, Paradise, Muncho, EkiKart, with Toast coming soon) as native kitchen-printable tickets, eliminating separate delivery tablets. An AI-powered operations layer (AI Mode) lets merchants manage menus, hours, availability and order issues via natural language, with merchant approval required for sensitive changes. The company additionally offers a Delivery Dispatch API, AI Phone Ordering, commission-free Online Ordering, same-day payouts, tipout, banking (via Netevia) and growth-capital products.

Product overview

OrderOut is a restaurant integration infrastructure platform that connects delivery apps to restaurant POS systems with an AI operations layer built on top. The core product is the Integration API / 3rd-Party Order Engine, which routes orders from Uber Eats, DoorDash, Grubhub, ChowNow, and Wix into Clover and Square POS (plus Pecan, Truffle, Basil, Paradise, Muncho, EkiKart, and Toast coming soon). On top of this platform, OrderOut offers AI Mode (conversational AI for operational queries and approvals), AI Phone Ordering (voice AI receptionist), Online Ordering (commission-free branded ordering page), and a Reseller Program for ISOs and agents. OrderOut Labs houses experimental products including Same-Day Payouts, Tipout, OrderOut Card & Banking, OrderOut Capital, Virtual Brands, AI Automation Rules, and Loss-Revenue Alerts. For integrators, the Delivery API enables courier dispatch and tracking via Uber Direct, DoorDash Drive, Relay, and Ally.

Differentiator

Problem solved

Functional benefit

Products and services

• Integration API / 3rd-Party Order Engine The core OrderOut platform that routes third-party delivery marketplace orders into restaurant POS systems as native kitchen-printable tickets, while letting merchants manage menus, hours, availability and order issues from one dashboard. Targets restaurants on Clover, Square and other supported POS systems.
• Delivery API REST API for POS companies, delivery platforms, online ordering apps and restaurant tech teams to quote, book and track on-demand delivery across Uber Direct, DoorDash Drive, Relay and Ally.
• AI Mode Conversational AI interface inside the restaurant dashboard that lets merchants ask operational questions in plain English, drafts proposed changes against the Integration API and applies them only after merchant approval.
• AI Phone Ordering AI receptionist that answers incoming phone calls and takes customer orders via voice AI, then routes the captured phone order into the restaurant's POS alongside delivery and online orders.
• Online Ordering Commission-free branded online ordering page for restaurants, with menus, delivery, payments and promotions built in and orders flowing directly into the restaurant POS.
• Reseller Program Partner program that lets ISOs, agents and sales teams resell Square POS, Clover POS (coming soon), the OrderOut delivery aggregator and Online Ordering through a branded Reseller Portal with automated onboarding, pipeline tracking and recurring residual commissions.
• Same-Day Payouts OrderOut Labs financial product that advances delivery marketplace earnings the same day orders are delivered, with a 7pm cutoff, 7 days a week, and automatic reconciliation when the marketplace settles days later.
• Tipout (Same-Day Tips) OrderOut Labs product that pushes tip data from the POS to staff on a virtual card within the same shift, removing cash drawer handling and end-of-shift math.
• OrderOut Card & Banking Beta OrderOut Labs product that provides a free Visa debit card tied to a restaurant's payouts account with cashback on supplier spend, FDIC-insured through banking partner Netevia.
• OrderOut Capital Beta OrderOut Labs product that provides growth funding to restaurants using their OrderOut order history rather than credit scores, with same-day funding and automatic repayment as a share of daily sales.
• Cloud Kitchen Printer Cloud-based kitchen printer compatible with Uber Eats, DoorDash, Postmates and Grubhub, letting restaurants route orders directly to one printer and bypass tablets.

Quantifiable outcome

• Slash order errors by over 90%
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability7 records

Feature9 records

Partnerships

16 partnerships are on record, tiered core, secondary and strategic.

• Square Point of SalecoreTechnology or Integration · 4 March 2024OrderOut announced partnership with Square POS in March 2024 (AP News). OrderOut is an official Square reseller and integrates with Square for delivery order routing. Square App Marketplace listing enables restaurants to discover and connect OrderOut to their Square POS.
• Uber EatscoreTechnology or Integration · 4 March 2024OrderOut routes Uber Eats orders into POS systems. Uber Eats integration is free on Clover and Square free plans. Same-Day Payouts advance Uber Eats earnings same day (7pm cutoff, 7 days/week).
• Muncho POSsecondaryTechnology or Integration · 31 December 2023OrderOut partnership with Muncho POS announced December 2023 (blog post). Muncho POS integration helps restaurants simplify delivery operations.
• ClovercoreTechnology or IntegrationOrderOut integrates natively with Clover POS, posting delivery orders as real tickets with kitchen printing. Available on Clover App Market as top 10 most downloaded app. Uber Eats Clover integration is free.
• DoorDashcoreTechnology or IntegrationOrderOut integrates with DoorDash for order routing into POS. DoorDash Drive integration available via Delivery API for quote and book functionality. Coming soon: Same-Day Payouts for DoorDash.
• GrubhubcoreTechnology or IntegrationOrderOut routes Grubhub orders into POS systems. Grubhub integration available on Clover and Square. Coming soon: Same-Day Payouts for Grubhub.
• ChowNowcoreTechnology or IntegrationOrderOut integrates with ChowNow direct ordering platform for POS routing. Note: Cuboh (ChowNow-owned) is a competing delivery aggregation platform.
• Pecan POSsecondaryTechnology or IntegrationOrderOut announced partnership with Pecan POS in June 2024 (blog post). Pecan joins Clover and Square as supported POS systems for native order routing.
• Uber DirectsecondaryTechnology or IntegrationUber Direct delivery service available via OrderOut Delivery API for quote and book functionality. Allows restaurants to use Uber's delivery network for their own orders.
• DoorDash DrivesecondaryTechnology or IntegrationDoorDash Drive (white-label delivery) available via OrderOut Delivery API. Restaurants can quote and book DoorDash drivers for their own direct orders.
• WixcoreTechnology or IntegrationWix web ordering integrated with OrderOut for POS routing. Wix restaurants can connect direct web orders through OrderOut dashboard.
• Truffle POSsecondaryTechnology or IntegrationOrderOut integrates with Truffle POS for native order routing alongside Clover, Square, and Pecan.
• Basil POSsecondaryTechnology or IntegrationOrderOut integrates with Basil POS for native order routing alongside Clover, Square, and Pecan.
• Paradise POSsecondaryTechnology or IntegrationOrderOut integrates with Paradise POS for native order routing alongside Clover, Square, and Pecan.
• EkiKart POSsecondaryTechnology or IntegrationOrderOut integrates with EkiKart POS for native order routing alongside Clover, Square, and Pecan.
• Toast (Coming Soon)strategicTechnology or IntegrationToast POS integration is planned and coming soon. Will expand POS-native routing to Toast alongside existing Clover, Square, Pecan, and other POS support.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cuboh: Direct competitor providing delivery aggregation and POS integration for restaurants. Owned by ChowNow, giving it a structural integration advantage on the ChowNow channel that OrderOut also connects to.
• Checkmate: Direct competitor offering order management and delivery integration for restaurants, including POS-native order routing. Operates in the same SMB restaurant segment with comparable delivery-channel-to-POS value proposition.
• Otter: Direct competitor focused on delivery and online ordering management for restaurants. Competes head-to-head with OrderOut's 3rd-Party Order Engine on multi-channel consolidation.
• Deliverect: Direct competitor connecting delivery platforms to POS systems for restaurants globally. Closely comparable integration API model and channel-aggregation thesis, with broader international footprint.

Broad incumbents

• ChowNow: Direct ordering platform for independent restaurants; also owns Cuboh. While ChowNow's core product competes with OrderOut's Online Ordering, the corporate relationship creates both a channel partnership and a competitive conflict.
• Olo: Public restaurant e-commerce and order dispatch platform serving enterprise chains. Operates upstream of OrderOut's typical SMB segment but competes in the broader restaurant delivery/dispatch infrastructure category.
• Toast: Largest US restaurant POS; OrderOut lists Toast integration as 'coming soon.' Toast has direct partnerships with DoorDash and Grubhub and could disintermediate OrderOut by integrating natively.
• Square for Restaurants: Restaurant POS from Block; OrderOut integrates natively with Square and is also a Square reseller. Square's first-party delivery integrations could compete with OrderOut's order engine on the Square customer base.

Emerging players

• Shipday: Delivery management and order tracking software used by restaurants and ghost kitchens. Comparable on operational consolidation, with partial overlap on POS integration and delivery dispatch.
• Owner.com: Restaurant tech platform offering websites, online ordering, and delivery integration for independent restaurants. Comparable target customer (SMB restaurants) with adjacent integration play.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OrderOut