What Audioclinic does

Audioclinic is a privately held Mexican audiology retail and clinical services network, founded circa 1986, that operates 35+ physical clinic locations across 23 states including Mexico City, Monterrey, Guadalajara, and Querétaro. The company positions itself as Mexico's first specialized audiology network and holds exclusive distribution rights for Oticon hearing aids in the country, operating the only Oticon-certified maintenance and repair laboratory in Mexico.

The company's product portfolio centers on seven Oticon hearing aid models — More, Intent, Xceed, Zircon, Ruby, Jet, and Own — with the Oticon More featuring Deep Neural Network (DNN) audio processing that claims up to 60% clearer sound scenes versus conventional devices. All models support Bluetooth Low Energy streaming from iOS and Android devices, with accessories (ConnectClip, TV Adapter) enabling hands-free calls and direct TV audio. Adjacent service offerings include free in-clinic clinical audiometry with professional interpretation, an interactive online hearing screening questionnaire, annual preventive maintenance, and corrective repairs with a 6-month warranty.

Audioclinic runs a sales-led, direct-to-consumer go-to-market through its physical clinic network, supplemented by content marketing (educational blog), social proof (patient testimonials), and direct phone/WhatsApp lead capture. Revenue is generated primarily through hardware sales of Oticon devices plus recurring professional services revenue from maintenance contracts and repairs. Pricing is not publicly disclosed; the company advertises multiple payment methods and monthly promotions. Customers are predominantly individual consumers — primarily adults with hearing loss and senior citizens (65+) seeking treatment for presbycusis, tinnitus, and communication difficulties. No institutional ownership, venture backing, or M&A activity is disclosed.

Name

Audioclinic

Legal name

Audioclinic

Website

https://audioclinic.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

101–250 employees

Short description

Audioclinic is a privately held Mexican audiology retail network operating 35+ clinics across 23 states, exclusively distributing Oticon hearing aids and providing free audiometry, fitting, and certified maintenance services to individual consumers, primarily adults with hearing loss and senior citizens.

Ownership category

akta.pro rank

Product category

Audiology and Hearing Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Audiology & Hearing Diagnostic Centers (HLAFAKAH)

akta.pro secondary industry

Otology & Neurotology (Ear/Hearing/Balance) (HLAKAMAC)

Keywords

• Hearing healthcare services
• Audiology clinic network
• Hearing aid retail
• Hearing assessments
• Hearing loss treatment

Headquarters

HQ city

Venustiano Carranza

HQ country

Mexico

HQ region

Latin America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Hearing Aid Sales: Sale of Oticon hearing aids including various models (Ruby, Zircon, Xceed, Intent, Jet, Own). Revenue generated from device sales to patients after professional audiometric evaluation.
2. Annual Maintenance Services: Preventive maintenance services for hearing aids including internal and external cleaning, plastic component replacement. Recommended annually to extend device lifespan and ensure optimal performance.
3. Corrective Maintenance Services: Repair services for hearing aid malfunctions with a 6-month warranty on repairs. Delivery time of 2-3 business days.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Audioclinic is Mexico's first specialized audiology network, founded around 1986 with 38+ years of experience, operating a clinic network across 23 states. The company sells Oticon hearing aids (models including More, Intent, Xceed, Zircon, Ruby, Jet, and Own) and provides free clinical audiometry, personalized treatment plans, and certified maintenance and repair services through Mexico's only certified Oticon laboratory.

Product overview

Audioclinic is Mexico's first specialized audiology network with 38+ years of experience, operating as a comprehensive hearing care service provider rather than a software technology company. The company offers a portfolio of Oticon hearing aids (More, Intent, Xceed, Zircon, Ruby, Jet, Own) complemented by supporting services including free clinical audiometry, online hearing screening tests, and certified maintenance services (annual and corrective). The hearing aids feature Bluetooth connectivity for direct streaming from smartphones and TVs, with premium models like Oticon More incorporating Deep Neural Network AI technology to process sound scenes naturally. Audioclinic operates multiple branches across Mexico and provides personalized treatment plans based on individual hearing assessments.

Differentiator

Problem solved

Functional benefit

Products and services

• Oticon More Hearing Aid Premium Oticon hearing aid featuring Deep Neural Network (DNN) AI technology that processes the full sound scene to help the brain interpret sounds naturally, providing up to 60% clearer sound compared to other devices; intended for adults with hearing loss seeking advanced sound processing.
• Oticon Intent Hearing Aid Advanced hearing aid model from Oticon's product line designed to improve hearing comprehension and sound clarity; distributed exclusively through Audioclinic's clinic network in Mexico.
• Oticon Xceed Hearing Aid The world's most powerful Oticon hearing aid, offering speech access from all directions while reducing noise and improving clarity; intended for patients with severe-to-profound hearing loss.
• Oticon Zircon Hearing Aid Oticon hearing aid model offering reliable, comfortable sound quality adapted to user needs; distributed through Audioclinic's Mexican clinic network.
• Oticon Ruby Hearing Aid Hearing aid designed for active lifestyles, featuring improved speech comprehension, wireless connectivity, rechargeable batteries, and discreet design; distributed through Audioclinic.
• Oticon Jet Hearing Aid Oticon hearing aid model offering reliable hearing assistance with comfort and adaptability; sold through Audioclinic clinics.
• Oticon Own Hearing Aid Custom in-ear hearing aid from Oticon designed for personalized fit and natural hearing experience; distributed exclusively through Audioclinic.
• Annual Maintenance Service Recommended periodic preventive maintenance for Oticon hearing aids including external and internal cleaning plus plastic part replacement as needed, designed to extend device lifespan and ensure optimal performance.
• Corrective Maintenance Service Repair service to correct hearing aid malfunctions, performed by Audioclinic's Oticon-certified laboratory, with a 6-month warranty on results and 2-3 business day delivery time.

Quantifiable outcome

• Up to 60% clearer sound scenes with Oticon More DNN technology compared to traditional hearing aids

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature3 records

Partnerships

One partnership is on record.

• OticoncoreChannel Partner/ Reseller/ DistributorOticon is the exclusive hearing aid brand distributed by Audioclinic. The partnership includes sale of Oticon products (Ruby, Zircon, Xceed, Intent, Jet, Own models), access to Oticon's DNN technology and Bluetooth features, and certified maintenance and repair services through Audioclinic's Oticon-certified laboratory in Mexico.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Starkey Hearing Technologies: Starkey is a major global hearing aid manufacturer that also operates direct retail channels. While primarily a manufacturer peer to Oticon/Demant, Starkey's growing retail presence places it in direct competition with Audioclinic-style clinic networks for premium hearing aid sales.
• Signia (WS Audiology): Signia is a major premium hearing aid brand distributed through audiology clinics worldwide, competing head-to-head with Oticon products. It is comparable as an alternative brand Audioclinic's competitors or potential future partners might carry.
• GN Hearing (ReSound): GN Hearing manufactures ReSound and Beltone hearing aids and works through audiology retail networks globally. As a manufacturer-peer to Audioclinic's exclusive supplier Oticon, it represents a potential alternative-brand competitive threat if Audioclinic's exclusivity were ever contested.
• Amplifon: Amplifon is the world's largest hearing aid retail chain with thousands of centers globally, offering hearing assessments, device fittings, and maintenance. It is a broad incumbent peer to Audioclinic—larger, multi-brand, and global—but operates on the identical clinic-based audiology retail model.
• Costco Hearing Aid Centers: Costco Hearing Aid Centers offer audiometric testing and discounted hearing aids across hundreds of warehouse locations. While not in Mexico, Costco's low-cost retail model is a structural competitive threat to traditional audiology clinic economics Audioclinic operates within.

Direct peers

• HearUSA: HearUSA is a US-based hearing care network providing audiology services, hearing aid dispensing, and follow-up care through owned and affiliated clinics. Its service offering and patient flow (audiometry → fitting → maintenance) directly mirror Audioclinic's Mexican clinic model.
• Miracle-Ear: Miracle-Ear is one of the largest hearing aid retail clinic networks in North America, offering in-person audiology evaluations, hearing aid fittings, and ongoing maintenance—closely mirroring Audioclinic's direct-to-consumer clinic model, though at much larger scale and primarily in the US/Canada.
• Audika (Demant subsidiary): Audika is the retail clinic arm of Demant—Oticon's parent company—and operates audiology centers across multiple countries. As a sister entity to Audioclinic's exclusive supplier, it represents the closest direct comparison in terms of operating model, patient journey, and brand portfolio alignment.
• Beltone: Beltone operates a global franchise network of hearing care centers providing audiometric testing, hearing aid sales, and aftercare services. It is highly comparable to Audioclinic in business model, customer journey, and reliance on a specific hearing aid brand's product portfolio.

Emerging players

• Eargo: Eargo is a DTC online hearing aid company selling directly to consumers via telehealth consultations. It represents an emerging digital-first distribution model that could pressure traditional clinic-based retailers like Audioclinic, particularly for younger or tech-savvy patients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AudioclinicMx
• LinkedInlinkedin.com/company/audioclinicmx

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audioclinic