Arnie

What Arnie does

Arnie is a motor insurance claims management SaaS platform operated by Arnie (APAC) Pty Ltd, a subsidiary of Yarris Technologies, headquartered in Melbourne, Australia. The platform connects motor insurers with a national network of 14,000+ repairers and orchestrates the end-to-end claims workflow, including claims lodgement, assessment, repairer allocation, repair tracking, and payment. Core technology includes an AI Repair Estimator that uses generative AI and machine learning to produce repair cost estimates from photos and claim data, OCR for automating document extraction, predictive analytics for cycle-time and cost forecasting, anomaly detection for fraud identification, and AI-powered search across claim records. The platform is built on AWS infrastructure and integrates with partners such as AutoGrab for vehicle data and MTA for real-time payments.

The company sells primarily to enterprise motor insurers on a multi-year SaaS subscription basis, with reported customer tenures of up to 8 years and customized workflows per client. Go-to-market is B2B direct sales into insurance carriers, supported by integrations with the broader Yarris technology ecosystem and recognition as a 5-Star Insurance Tech Provider in 2022. The 2024 launch of a Customer Mobile Claims Lodgement Platform extends the product upstream into policyholder-facing intake, creating an additional revenue surface beyond the core repair workflow. No public funding rounds, revenue figures, or detailed pricing tiers are disclosed.

Name

Arnie

Legal name

Arnie (APAC) Pty Ltd

Website

https://arniesoftware.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Arnie is a Melbourne-based SaaS platform that connects motor insurers with a network of 14,000+ repairers in Australia, using AI, OCR, and predictive analytics to manage claims, estimation, and repair workflows end-to-end.

Ownership category

akta.pro rank

Product category

Motor Insurance Claims Management Software

NAICS

Other Insurance Related Activities (52429)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Document, Workflow & Policy Servicing Automation (RPA/No-Code) (FSAGAGAK)

akta.pro secondary industry

Data, Analytics & AI for Insurance (Risk, Pricing, Personalization) (FSAGAGAE)

Keywords

• Motor claims management
• Insurance claims software
• Claims process automation
• Repair cost estimation
• Insurance workflow software

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software-as-a-Service (SaaS) Platform Subscription: Arnie operates as a cloud-based SaaS platform providing motor insurance claims management software to insurers, assessors, and repairers on a subscription basis. The platform is described as delivering end-to-end claims processing capabilities. Revenue is generated through recurring platform subscriptions, likely tiered by organization size, claim volume, or feature modules.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Arnie sells a cloud-based, end-to-end SaaS platform for managing motor insurance claims. It centralizes claim information, automates workflows, integrates insurers, assessors, repairers, and policyholders, and applies AI-powered repair cost estimation, OCR document processing, and real-time job tracking. The platform is delivered to Australian motor insurance carriers and their claims ecosystem on a subscription basis, with a network of 14,000+ registered repairers across Australia.

Product overview

Arnie is a modular cloud-based motor insurance claims management platform that unifies end-to-end claims processing for motor insurers, assessors, repairers, and policyholders. The platform consists of a core system integrated with specialized modules including Claims Process Automation, Claims Process Management, Artificial Intelligence (AI Estimator), Communications, Data & Analytics, Repairer Network (14,000+ registered repairers), Service Provider collaboration, Document Management, Auto Claims Tracking, Cloud-Based Architecture, Assessment Management, Recoveries, and Integration & Partners. The platform leverages AI for repair cost estimation, predictive analytics, fraud detection, and automated workflows to streamline claims processing from first notice of loss to settlement.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Reduces repair times — the homepage states Arnie 'cuts repair times in half' for insurers using the platform.
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability10 records

Feature17 records

Partnerships

17 partnerships are on record, tiered core and key.

• Yarris TechnologiescoreTechnology or IntegrationYarris Technologies creates platforms that streamline complex business services. Yarris is the parent/holding company of Arnie Software (as referenced in Arnie's About page: 'At Yarris Technologies we pride ourselves on being people-focused'). Yarris provides the underlying technology infrastructure and security framework for Arnie's platform. Arnie is an automated insurance claims management software under the Yarris Technologies umbrella.
• AutoGrabkeyTechnology or IntegrationAutoGrab is a vehicle data provider partnered with Arnie for up-to-date parts lists and vehicle valuation guides. Arnie integrates with AutoGrab to enable insurers to rapidly determine vehicle values and compare them against repair quotes in real-time. AutoGrab also provides Car Concierge services enabling customers to get back on the road.
• Glass's GuidekeyTechnology or IntegrationGlass's Guide is a vehicle valuation data provider partnered with Arnie to provide up-to-date vehicle pricing data, parts lists, and valuation guides used in the claims assessment and repair estimation process.
• Policy Management SystemscoreTechnology or IntegrationArnie integrates with insurers' policy management systems and CRMs, enabling data flow between policy administration and claims management. These integrations save time processing claims and enable staff to focus on complex claims.
• Quote and Estimating Software PackagescoreTechnology or IntegrationArnie integrates with third-party quote and estimating software packages used by repairers and assessors, streamlining the quotation process and enabling automated data capture.
• Body Shop Management Software ProviderscoreTechnology or IntegrationArnie integrates with bodyshop management software packages used by repairers, enabling seamless workflow management and invoice processing across the repair network.
• Valuation Tool ProviderskeyTechnology or IntegrationIntegration with vehicle valuation tools enables Arnie to provide accurate vehicle values and compare them against repair quotes for loss vs. repair decision-making.
• Payment SystemscoreTechnology or IntegrationArnie integrates with payment systems enabling automated invoice settlement and claims payments within the platform, streamlining accounts payable processes.
• Official Government Registers (PPSR and Written-off Vehicles Register)keyTechnology or IntegrationArnie integrates with official Australian government registers including the Personal Properties Securities Register (PPSR) and Written-off Vehicles Register for compliance verification and risk assessment.
• Industry Parts ListskeyTechnology or IntegrationIntegration with industry parts lists provides Arnie with up-to-date parts pricing data, supporting repair cost benchmarking and invoice verification.
• Salvage AgentskeyTechnology or IntegrationArnie integrates with salvage agents for total loss claims, sending notifications to appropriate contacts at salvage companies and transport authorities when vehicles are deemed total losses.
• Fraud Detection PlatformskeyTechnology or IntegrationArnie integrates with fraud platforms to help insurers identify and flag potential fraud, errors, and inconsistencies in claims processing.
• Document Management SystemscoreTechnology or IntegrationIntegration with document management systems enables efficient storage, retrieval, and sharing of claim-related documentation within the platform.
• Communication PlatformscoreTechnology or IntegrationIntegration with communication platforms enables Arnie to manage tens of thousands of interface messages and facilitate seamless communication between insurers, assessors, repairers, and policyholders.
• Business Intelligence ToolskeyTechnology or IntegrationIntegration with BI tools allows Arnie's claims data to be aggregated and analyzed in the insurer's preferred BI platform, supporting data-driven decision-making.
• Amazon Web Services (AWS)coreTechnology or IntegrationArnie is displayed as an Amazon Partner Network member with AWS Partner Network certification. AWS provides the cloud infrastructure hosting the Arnie platform, indicating a cloud hosting and infrastructure partnership.
• Motor Trade Association (MTA)keyStrategic or Co-development PartnerThe Motor Trade Association of Australia is referenced as a key industry partner advocating for standardization of repairer labor rates and times. MTA has been working with Arnie on the 'real time, real money' initiative to standardize the way repairers quote labor rates for motor vehicle repairs in Australia.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arnie