East Coast Real Estate Group

What East Coast Real Estate Group does

East Coast Real Estate Group LLC (ECREG), doing business as PMI Milestone, is a privately held residential property management company headquartered in Hagerstown, Maryland, founded in 2013 and operating with 11–50 employees. The company manages single-family and small multifamily rental properties on behalf of individual investors and landlords across a multi-county Mid-Atlantic footprint that includes Frederick and Washington Counties (MD), Berkeley and Jefferson Counties (WV), and Franklin County (PA), with licensed real estate brokerage services also covering Virginia. Service scope spans property marketing, resident screening, rent collection, maintenance coordination, property inspections, financial reporting, eviction handling, and legal guidance for owners, alongside an online rental search and tenant portal for prospective and current residents.

ECREG's technology stack centers on an integrated property management platform with separate owner and resident portals, electronic application and lease execution, automated self-showings for pre-screened applicants, 3D Matterport virtual tours, virtual move-in/move-out inspections, remote rent and security deposit payment, and 24/7 maintenance intake delivered through a PropertyMeld integration with a dedicated tenant subdomain. Help Scout powers the documented support knowledge base for investors, residents, and vendors. The company emphasizes a tech-forward service model combined with three contractual guarantees—a 30-day client cancellation guarantee, a lease guarantee waiving tenant-procurement fees if a PMI-placed resident exits within six months, and a pet damage guarantee covering up to $1,000 above the security deposit—as well as an HVAC filter delivery program administered by a third-party vendor.

Revenue is generated through three streams: recurring property management fees (percentage of rental income or flat monthly fee), transaction commissions from licensed buy/sell brokerage activity in MD/WV/PA/VA, and a Resident Benefits Package that includes the recurring HVAC filter program. Distribution is direct-to-consumer via four offices (Hagerstown MD, Frederick MD, Chambersburg PA, Martinsburg WV), inbound phone and website lead capture, a free property market analysis as a lead generation tool, and formal Realtor and Investor Referral Programs. The firm has no disclosed funding, no subsidiaries, no M&A activity, and operates under the PMI Milestone franchise brand with Mehdi G Louis listed as broker of record.

Name

East Coast Real Estate Group

Legal name

East Coast Real Estate Group LLC

Website

https://ecreg.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

East Coast Real Estate Group (PMI Milestone) is a privately held Mid-Atlantic residential property management company serving individual investors and tenants across Maryland, West Virginia, Pennsylvania, and Virginia via four offices and an integrated owner/resident technology platform.

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro industry

PRIMARYBPAJAAAE

Residential Investment Property Brokerage (SFR/Small Multifamily)

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Residential Real Estate Brokerage

Keywords

• Residential property management
• Rental property services
• Tenant placement services
• Real estate brokerage
• Rental property marketing

Headquarters

HQ city

Hagerstown

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Property Management Services: Full-service property management for rental properties including marketing, tenant screening, rent collection, maintenance coordination, inspections, financial reporting, eviction services, and legal guidance. Management fees are typically charged as a percentage of rental income or flat monthly fee.
2. Real Estate Sales and Purchases: Investor-friendly licensed real estate agents assist clients in buying and selling real estate in WV, MD, PA, and VA. Commission-based revenue from property transactions.
3. Resident Benefits Package: Additional services provided to residents as part of a benefits package, including HVAC filter delivery program administered every 60 days.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

East Coast Real Estate Group LLC, operating as PMI Milestone, provides full-service residential property management for rental property owners and investors in Maryland, West Virginia, and Pennsylvania, including property marketing, tenant screening, rent collection, maintenance coordination, property inspections, financial reporting, evictions, and legal compliance. The firm also offers licensed real estate brokerage services for buying and selling investment properties across WV, MD, PA, and VA, supported by an integrated technology stack (PropertyMeld maintenance, electronic signing, virtual meetings, online portals).

Product overview

East Coast Real Estate Group (operated as PMI Milestone) offers a single integrated property management service for residential rental properties. The core offering encompasses the complete lifecycle of rental property management including property marketing, resident screening, rent collection, maintenance coordination, property inspections, financial reporting, evictions, and legal guidance. Additional supporting services include free property market analysis, investor referral programs, realtor referral programs, and licensed real estate agents for buying and selling assistance in WV, MD, PA, and VA. The company operates multiple office locations in Hagerstown MD (main office), Frederick MD, Chambersburg PA, and Martinsburg WV.

Differentiator

Problem solved

Functional benefit

Products and services

• Full-Service Residential Property Management End-to-end residential rental property management for property owners and investors in Maryland, West Virginia, and Pennsylvania, covering property marketing, resident screening, rent collection, maintenance coordination, property inspections, monthly financial reporting, eviction handling, and legal guidance, with management fees typically charged as a percentage of rental income or a flat monthly fee.
• Real Estate Brokerage (Buy / Sell) Investor-focused licensed real estate brokerage assistance for clients buying and selling real estate in West Virginia, Maryland, Pennsylvania, and Virginia, with commission-based revenue from property transactions and natural handoff into the firm's property management services.
• Resident Benefits Package Subscription-style package of additional resident-facing services bundled with managed rentals, most notably a 3rd-party-vendor-administered HVAC Preventative Maintenance Service that delivers HVAC air filters to the property every ~60 days to extend HVAC life, reduce HVAC-related tickets, and reduce resident utility costs by an average of 5-15%; the cost is paid by the resident and associated revenue is retained by ECREG.
• Realtor Referral Program Channel-partner offering that pays licensed real estate agents to refer their investor and rental-property clients to East Coast Real Estate Group for property management or investment buy/sell services across the Mid-Atlantic market.
• Investor Referral Program Referral offering for existing ECREG investor clients to introduce new property owners and investors to the firm in exchange for referral incentives, supporting customer acquisition in the primary property owner/investor ICP.
• Online Rental Search and Tenant Placement Listing, marketing, and placement service for the firm's managed rental properties, including full video and photo marketing listings with 3D Matterport tours, automated self-showings for pre-screened prospects, electronic application submission, pet screening, and electronic lease signing.

Quantifiable outcome

• Pet damage guarantee covers up to $1,000 above security deposit
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature8 records

Partnerships

One partnership is on record.

• PropertyMeldcoreTechnology or IntegrationIntegration partnership for maintenance request management. Tenants access PropertyMeld portal (app.propertymeld.com/tenant/ecreg/) to submit maintenance requests. Provides 24/7 online and call center maintenance request capabilities.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Mynd Management: Tech-enabled residential property manager focused on small-to-mid-sized SFR portfolios. Comparable as a younger, technology-forward PM targeting remote and small-portfolio investors with similar service-level expectations.

Direct peers

• Real Property Management: National franchise system of residential property management offices. Directly comparable as a competing franchise brand offering similar full-service residential management to owners and investors in local markets.
• PMI (Property Management Inc.): National franchisor of which ECREG is a franchisee (operating as PMI Milestone). Directly comparable as the parent brand offering the same full-service residential property management model, technology stack, and guarantee suite to other franchisees nationwide.
• BH Management Services: Large third-party multifamily and SFR property manager. Comparable in providing full-service residential management with technology portals, owner reporting, and tenant placement for investor clients.
• HomeRiver Group: National single-family rental property manager built largely through roll-up of regional operators. Direct peer in the SFR-focused, full-service, tech-enabled residential property management space targeting both individual and institutional investors.

Broad incumbents

• Greystar Real Estate Partners: Largest multifamily and SFR property manager in the U.S. with hundreds of thousands of units under management. Comparable as a full-service residential property manager serving investors and owners, though at vastly greater scale and geographic breadth.
• Asset Living: Top-tier national multifamily property manager with a broad portfolio. Comparable as a full-service residential property management competitor serving institutional and individual owners across multiple U.S. markets.
• RPM Living: Large national multifamily and student housing property manager. Comparable as a full-service residential property manager competing for institutional and individual investor accounts, though at a broader scale.
• FirstService Residential: Large national residential property management company serving homeowners, HOAs, and rental owners. Comparable in providing full-service management, technology portals, and investor services across a broad U.S. footprint.

Others

• Roofstock: Online marketplace for buying and selling single-family rental properties, with affiliated property management services. Comparable as an ecosystem participant in the same SFR investor segment, addressing investment acquisition while also offering management — overlapping with ECREG's investor customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ecregllc
• YouTubeyoutube.com/channel/UCv-674wBGyoKsy8rSphqIBQ
• Facebookfacebook.com/ECREGLLC
• Instagraminstagram.com/ecregllc
• LinkedInlinkedin.com/company/ecregllc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Coast Real Estate Group