InOne Solutions

What InOne Solutions does

InOne Solutions is an independently owned, Sydney-headquartered office equipment and IT services company operating since 1990. It sells new and refurbished photocopiers, multifunction printers, wide-format printers, and a full range of branded toner, ink, drum, and fuser consumables, with a stated specialization in Canon devices (imageRUNNER ADVANCE, imageCLASS, imagePROGRAF) alongside multi-brand support for HP, Toshiba, Kyocera, Konica Minolta, Fuji Xerox, Ricoh, Lexmark, Sharp, Brother, and Epson. Customers include small-to-medium Australian businesses, managed-services clients, and home users, served through two NSW offices (Wetherill Park headquarters and Tuggerah branch), an e-commerce storefront at inone.com.au with Australia-wide shipping, and on-site technical support.

Its core technology stack is conventional office hardware and IT infrastructure rather than proprietary software: the company's own product surface is the integration of multi-vendor hardware with service contracts, a six-step Print Management Plan methodology (Discovery, Design, Transition, Manage, Review, Contact), and flat-rate managed IT contracts covering network maintenance, security, backup, and computer repair. There is no public-facing API, SDK, or mobile application.

The business model combines transactional and recurring streams: one-time hardware and consumables sales, recurring revenue from maintenance agreements, short- and long-term rentals/leasing arrangements (including copy-cost-only rentals), managed print services for SMB clients, and managed IT services. GTM is direct-to-consumer via the company-owned e-commerce site plus inside sales, with brand awareness reinforced through Facebook, LinkedIn, Instagram, an educational blog, and SEO. Pricing is unit-based for hardware and consumables and monthly subscription for managed services; payment methods include Visa, Mastercard, American Express, Afterpay, and PayPal.

Name

InOne Solutions

Legal name

In One Solutions

Website

https://inone.com.au

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Sydney-based office equipment and managed services company operating since 1990, selling Canon-branded photocopiers, printers, multifunction devices, and consumables alongside multi-brand hardware. Serves Australian SMBs and home users via e-commerce, rentals, maintenance contracts, and managed print and IT services.

Ownership category

akta.pro rank

Product category

Office Equipment & Document Management Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Office Machinery and Equipment Rental and Leasing (532420)

SIC

Printing Trades Machinery & Equipment (3555), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Printer, Copier & Imaging Equipment Recycling (MPS Returns) (BPALAIAJ)

Keywords

• Office equipment sales
• Managed print services
• Printer consumables
• IT services support
• Document management solutions

Headquarters

HQ city

Regents Park

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sales of new and refurbished printers, photocopiers, multifunction devices, and wide format printers. Products range from home printers to commercial-grade copiers.
2. Consumables: Sales of toner cartridges, ink cartridges, drum units, fuser films, and replacement parts for various printer brands.
3. Rental and Leasing: Long-term and short-term rental solutions, including copy-cost-only rentals and flexible leasing arrangements for businesses.
4. Maintenance Agreements: Service and maintenance contracts for photocopiers and facsimile machines with quick response times and on-site support.
5. IT Services: Managed IT services including network maintenance, computer repair, website development, and IT support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

InOne Solutions is a Sydney-based retailer and service provider specializing in printers, photocopiers, multifunction devices, and consumables. The company offers both sales and rental/leasing of office equipment alongside managed print services, IT services, and maintenance agreements. It serves home users, small businesses, and enterprise customers across Australia.

Product overview

InOne Solutions is a Sydney-based office equipment and IT services company offering a comprehensive portfolio of printing and document management solutions. The core offering includes Canon imageRUNNER ADVANCE multifunction photocopiers and imageCLASS multifunction printers, complemented by wide format printers (Canon imagePROGRAF GP-4600S), Kyocera ECOSYS laser printers, Fuji Xerox color laser MFPs, and refurbished devices from Canon, Lexmark, Ricoh, and Kyocera. The consumables portfolio features genuine toner cartridges and drum units from Canon (NPG series), Kyocera (TK series), Fuji Xerox (CT series), HP, Develop, Lexmark, and Toshiba. The company operates on a unified platform model combining hardware sales with managed services including Print Management Plans (6-step methodology: Discovery, Design, Transition, Manage, Review, Contact) and IT Services (network maintenance, computer repair, website development). Additional services include leasing, rental, and maintenance agreements with same-day repair response. Products ship Australia-wide with free service and maintenance support.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Discounts up to 75% off RRP on selected machines
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered primary and secondary.

• CanonprimaryTechnology or IntegrationAuthorized Canon dealer and specialist. Provides sales, maintenance, and service primarily on Canon devices. Offers Canon imageRUNNER ADVANCE series, imageCLASS printers, and Canon consumables. Canon technicians available for service and repairs.
• HPsecondaryTechnology or IntegrationMulti-brand support provider offering HP printers, consumables, and parts alongside Canon products.
• Konica MinoltasecondaryTechnology or IntegrationMulti-brand support for Konica Minolta devices including sales and service.
• KyocerasecondaryTechnology or IntegrationOffers Kyocera ECOSYS printers and genuine Kyocera consumables including TK series toner cartridges.
• Fuji XeroxsecondaryTechnology or IntegrationProvides Fuji Xerox printers, multifunction devices, and genuine consumables including CT series toner cartridges and drum units.
• RicohsecondaryTechnology or IntegrationOffers Ricoh copiers including MP C series and Aficio multifunction color printers, both new and refurbished.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kyocera Document Solutions Australia: Supplies Kyocera ECOSYS printers, MFPs, and consumables in Australia with managed services support — overlapping with InOne's Kyocera line and toner business.
• Xerox Australia: Offers Xerox multifunction printers, managed print services, and document workflow solutions to Australian enterprises, competing for the same office printing and managed services customers as InOne.
• Konica Minolta Business Solutions Australia: Sells and services Konica Minolta MFDs, printers, and managed print services in Australia, with a similar product set to InOne Solutions and overlapping SMB and mid-market customers.
• Ricoh Australia: Provides Ricoh multifunction devices, managed print services, and document management solutions across Australia — directly comparable to InOne's printer hardware, MPS, and IT services bundle.
• Sharp Corporation of Australia: Sells Sharp MFPs and printers and provides managed document services in Australia, directly competing with InOne in the MFD/photocopier category and on service contracts.
• Fujifilm Business Innovation Australia: Formerly Fuji Xerox Australia, supplies multifunction printers, production printers, and managed print services to Australian businesses, mirroring InOne's Fuji Xerox support line and MPS offering.

Regional players

• Pacific Office Automation: US-based authorised dealer for Canon, HP, and Konica Minolta offering hardware sales, managed print services, and document solutions — a regional peer with a comparable dealer-plus-MPS business model.
• Marco Technologies: US-based office technology and managed services provider selling printers, MFPs, and IT services to businesses — comparable business model to InOne (hardware + MPS + managed IT) but operating in North America.

Broad incumbents

• HP Australia: Major printer and computing vendor with a direct enterprise and consumer presence; supplies InOne's secondary HP line while also competing for the same customers via HP's own managed print offerings.
• Canon Australia: InOne's primary OEM partner and the broader incumbent across imaging products; competes with InOne at the enterprise level via Canon's own direct sales and services while supplying InOne at the SMB level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/inonesolution
• LinkedInlinkedin.com/company/inone-solutions
• Instagraminstagram.com/inonesolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InOne Solutions