Nightingales Home Health Services

What Nightingales Home Health Services does

Nightingales Home Health Services is an Indian specialty-led home healthcare provider, originally established in Bangalore in 1996 and acquired by Medwell Ventures in April 2014. It delivers clinical and para-clinical care to patients in their homes — including short- and long-term nursing, ICU care at home, physiotherapy, doctor consultation, respiratory and sleep-study services, speech therapy, dental care, stroke and neurological rehabilitation, lab sample collection and home medical equipment — across five cities (Bengaluru, Hyderabad, Mumbai, Delhi/NCR, Kolkata per the current website; historically Bengaluru, Hyderabad, Mumbai and Chennai). It also runs in-center medical rehabilitation programs with a 300+ bed capacity. The platform is enabled by a cloud-based electronic medical record and a Nightingales Patient App for engagement and care tracking.

The company earns through a mix of recurring service subscriptions (monthly nurses, physiotherapists, annual care plans), pay-as-you-go service fees, equipment rentals (minimum 2-week period, weekly thereafter, with refundable deposits), branded equipment sales, and home diagnostics packages (e.g., ₹1,299 Basic Healthy Bones Checkup with 48-hour e-mailed reports). Go-to-market is D2C via call center (07965091412) and nightingales.in booking, plus enterprise motion through hospital partnerships (Breach Candy, Manipal, Wockhardt, Columbia Asia, Cytecare, Citizens), corporate sales and KOL engagement in pulmonology, orthopedics and neurology. Supplier and downstream channels include equipment OEMs (ResMed, Philips, Medequip), lab partners (SRL, Diagno, Ampath, Neuberg) and a Shubh Loans equipment-financing tie-up.

The company scaled from a single Bengaluru branch in 2014 to 13 branches across four cities and 1,000+ professionals, serving 500,000+ patients cumulatively and 25,000+ services per month. Approximately $35M was raised across a 2014 seed ($3M, promoters), a June 2015 Series A ($10M, Fidelity Growth Partners India / Fidelity Biosciences) and an April 2017 Series B ($21M, Mahindra Partners led with Eight Roads Ventures and F-Prime Capital). In April 2023, Health Care at Home India (HCAH) acquired Nightingales to consolidate its senior care and home healthcare footprint; Nightingales continues to operate under HCAH with its brand and service portfolio intact.

Name

Nightingales Home Health Services

Legal name

Medwell Ventures Private Limited

Website

https://nightingales.in

Company type

Private

Founded year

1996

Operating status

Acquired

Headcount range

1,001–5,000 employees

Short description

Nightingales Home Health Services, founded in 1996 in Bengaluru, delivers specialty-led home healthcare — nursing, physiotherapy, ICU-at-home, doctor visits, diagnostics, dental, stroke rehab and equipment rentals — to 500,000+ patients across five Indian metros. It operates under HCAH India following an April 2023 acquisition.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (621610), Home Health Care Services (6216), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Nursing Care Facilities (Skilled Nursing Facilities) (6231)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Home-Based Chronic Disease Management (Skilled) (HLADAFAL)

akta.pro secondary industries

Private Duty Skilled Nursing (RN/LPN) in the Home (HLADAFAD), Home Health Staffing & Per-Diem Skilled Clinician Services (HLADAFAM), Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB), Home Health Clinical Care Coordination & Case Management (HSABACAO)

Keywords

• Home healthcare services
• Medical rehabilitation services
• Nursing care at home
• Physiotherapy at home
• Medical equipment rental

Headquarters

HQ city

Bengaluru

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Home Healthcare Services: Recurring service fees for nursing care, physiotherapy, doctor consultations, and other medical services delivered at patient homes. Services range from short-term visits to long-term 12/24 hour nursing care.
2. Medical Equipment Rental: Medical equipment rented to patients with minimum 2-week rental periods, charged on weekly basis after initial deposit. Equipment includes CPAP, BiPAP, hospital beds, wheelchairs, and other home medical devices.
3. Medical Equipment Sales: Sale of branded medical equipment with warranty, ancillary to healthcare services. Equipment sold only to customers availing home health care services.
4. Diagnostics/Lab Tests: Lab tests and health packages delivered at home with free sample collection, e-mailed reports within 48 hours.
5. Care Plans: Annual care plans and membership programs with preferential rates for registered members.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Nightingales Home Health Services delivers 28+ categories of home-based medical services including physiotherapy, nursing care, doctor consultations, dental care, speech therapy, respiratory care, stroke rehabilitation, ICU care at home, sleep study diagnostics, lab tests and home health check-up packages, supported by medical equipment rental and sales. Services are provided across Bengaluru, Hyderabad, Mumbai, Chennai, Delhi/NCR and Kolkata by a team of 1000+ full-time clinical and paramedical professionals. The company also operates three in-center medical rehabilitation facilities for conditions such as stroke, post-operative care and cardiac recovery.

Product overview

Nightingales Home Health Services is a comprehensive home healthcare platform offering 28+ types of services across multiple Indian cities. The core offering consists of home-based medical care delivered by doctors, nurses, physiotherapists, and trained caregivers. Key services include nursing care (short-term and long-term), physiotherapy, doctor consultation, lab tests, medical equipment rental, dental care, speech therapy, respiratory care, and stroke rehabilitation. The company also operates medical rehabilitation centers for in-patient care. Services are delivered through a combination of home visits and specialized centers, with a focus on chronic disease management, post-surgery care, and elderly care. The platform is technology-enabled with patient apps and electronic medical records, and operates under HCAH India following acquisition in April 2023.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy Expert physiotherapy services delivered at home and at physical therapy clinics covering pain management, sports injury, post-operative therapy, arthritis management, neurological rehabilitation and posture correction for patients recovering from injury, surgery or chronic conditions.
• Nursing Care (Short-term and Long-term) Short-term and long-term home nursing care including wound care, infusion therapy, catheterization, injection administration, vital sign monitoring, vaccination, ICU care at home and 12/24-hour nursing shifts delivered by state-certified nurses for post-hospitalization and chronically ill patients.
• Caregivers Trained caregivers providing bedside care, assistance with daily activities, patient comfort and support for elderly and chronically ill patients at home.
• Doctor Consultation at Home Doctor consultation services delivered at home covering diabetes care, COPD/asthma management, hypertension care, disease management, health checkups, wound care, immunisation, post-surgery care and geriatric care.
• Lab Tests and Health Checkup Packages at Home Diagnostic lab tests and preventive health checkup packages (Basic Diabetes Checkup, Basic Healthy Bones Checkup, Fever Panel Package, Comprehensive Health Checkup) delivered at home with free sample collection by trained phlebotomists, processed by partner labs, and reports emailed within 48 hours.
• Medical Equipment Rental and Sales Rental (minimum 2-week period, weekly billing thereafter) and outright sale of branded medical equipment covering respiratory care (CPAP, BiPAP), cardio care, mobility aids and physiotherapy equipment, with installation and demonstration by biomedical engineers in partnership with ResMed, Philips and Medequip.
• Dental Care at Home Home dental services including denture fabrication, root canal treatment, crowns, bridges, braces and preventive dental care delivered with portable equipment and trained professionals for mobility-limited patients.
• Speech and Language Therapy Speech and language therapy at home for voice disorders, pediatric communication challenges, stroke rehabilitation and conditions such as multiple sclerosis and Parkinson's disease.
• Respiratory Care Respiratory care including pulmonary rehabilitation, sleep study diagnostics, pulmonary nursing, BiPAP/CPAP management, nebulization, oxygen administration and tracheostomy care for patients with chronic respiratory conditions.
• Stroke Rehabilitation Comprehensive stroke rehabilitation including physiotherapy, occupational therapy, respiratory therapy, speech and swallow therapy, nutrition therapy, psychological support and skilled nursing care delivered across home and rehabilitation-center settings.
• Medical Rehabilitation Center (In-patient) In-center medical rehabilitation services for stroke care, post-operative care, senior care, spine care, trauma care, craniotomy care, oncology care and cardiac care, delivered from multi-specialty rehabilitation centers with 300+ bed capacity.
• ICU Care at Home Intensive care at home with specialized nurses providing continuous monitoring and quality critical care for patients requiring ICU-level support, including 12/24-hour nursing shifts.
• Sleep Study at Home Home sleep study diagnostics for detection of snoring, sleep apnea and other sleep disorders using overnight polysomnography delivered to the patient's home.

Quantifiable outcome

• 500,000+ patients served across India
• +4 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

15 partnerships are on record, tiered core and minor.

• HCAH IndiacoreStrategic or Co-development PartnerHCAH acquired the Nightingales business in April 2023 to strengthen senior care and home healthcare portfolio across India
• Breach Candy HospitalminorChannel Partner/ Reseller/ DistributorHospital partnership for post-hospitalization care referrals
• Manipal HospitalminorChannel Partner/ Reseller/ DistributorHospital partnership for post-hospitalization care referrals
• Wockhardt HospitalminorChannel Partner/ Reseller/ DistributorHospital partnership for post-hospitalization care referrals
• Columbia AsiaminorChannel Partner/ Reseller/ DistributorHospital partnership for post-hospitalization care referrals
• Cytecare Cancer HospitalminorChannel Partner/ Reseller/ DistributorHospital partnership for post-hospitalization care referrals
• SRL DiagnosticsminorChannel Partner/ Reseller/ DistributorLab partnership for diagnostic test sample collection and processing
• Diagno LabminorChannel Partner/ Reseller/ DistributorLab partnership for diagnostic test sample collection and processing
• AmpathminorChannel Partner/ Reseller/ DistributorLab partnership for diagnostic test sample collection and processing
• NeubergminorChannel Partner/ Reseller/ DistributorLab partnership for diagnostic test sample collection and processing
• ResMedminorChannel Partner/ Reseller/ DistributorMedical equipment partner for respiratory care equipment including CPAP/BiPAP devices
• PhilipsminorChannel Partner/ Reseller/ DistributorMedical equipment partner for branded medical equipment
• MedequipminorChannel Partner/ Reseller/ DistributorMedical equipment partner for home medical equipment
• IpsosminorStrategic or Co-development PartnerCollaborative research partnership to study stroke rehabilitation at home - conducted survey among 31 neurologists across Bangalore, Mumbai, and Hyderabad
• Shubh Loans (Datasigns Technologies Private Limited)minorChannel Partner/ Reseller/ DistributorPersonal loan aggregator partnership to help customers avail loans for medical equipment purchase; works with various banks based on credit score

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• HCAH India: Parent company of Nightingales since the April 2023 acquisition, operating a broader senior care and home healthcare portfolio. Comparable as a category incumbent with overlapping services and now consolidated ownership.
• Practo: Broad digital health platform offering online doctor consultations, lab bookings, and home services. Adjacent competitor in home-based care delivery and diagnostics, with significantly larger consumer brand reach.

Direct peers

• Care24: Mumbai-headquartered home healthcare platform offering nursing attendants, physiotherapists, and doctor visits. Direct peer competing with Nightingales in Mumbai and other metros with similar on-demand caregiver services.
• Portea Medical: India's largest home healthcare company offering doctor visits, nursing, physiotherapy, lab tests, and medical equipment across major Indian cities. Directly comparable to Nightingales in service breadth, target segments, and direct-to-consumer home delivery model.
• Apollo HomeCare: Home healthcare arm of Apollo Hospitals, providing nursing, physiotherapy, elder care, and chronic disease management. Directly comparable in service mix and chronic care focus, with the additional advantage of Apollo's hospital referral pipeline.
• India Home Health Care (IHHC): Bengaluru- and Chennai-based home healthcare provider offering nursing, attendants, and chronic care services. Directly competes with Nightingales in South India metros with a comparable caregiver-nursing-physiotherapy service portfolio.
• Max@Home: Home healthcare vertical of Max Healthcare, offering nursing, physiotherapy, lab sample collection, and medical equipment. Closely comparable specialty-led home care model leveraging a hospital group's referral network.

Others

• Columbia Asia Hospitals: Hospital referral partner feeding post-hospitalization patients into Nightingales. Operates as an ecosystem participant rather than a direct competitor, though its own outpatient and rehab services create adjacent demand.
• SRL Diagnostics: One of Nightingales' lab partners for home sample collection. Functions as both a supplier (running diagnostics) and a regional competitor offering home collection services in overlapping markets.

Emerging players

• Zoctr Health: Mumbai-based home healthcare startup offering nursing, ICU-at-home, lab, and equipment services. Comparable in service portfolio but smaller in scale and geographic reach than Nightingales.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NightingalesHHS
• Facebookfacebook.com/NightingalesTheHomeHealthSpecialist
• LinkedInlinkedin.com/company/nightingales-the-home-health-specialist

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nightingales Home Health Services