Westcare

What Westcare does

Westcare Incorporated is a Perth-based not-for-profit social enterprise and registered Australian Disability Enterprise that has operated continuously since 1947, originally as the Tuberculosis Association of Western Australia. The organization provides employment, training, and accommodation for people with disabilities through five operating units: four commercial service divisions (Print, Box, Foodpak, and Industrial Packaging) and a residential accommodation service at Florence Hummerston Village in Shenton Park, which houses 48 residents in self-contained units with shared dining, recreational, and support facilities. Approximately 100 supported employees work across the Bassendean and Nedlands production sites.

The commercial divisions operate with industry-standard production technology: offset and digital printing, die-cutting, corrugated cardboard manufacturing, HACCP-certified food handling (including Australian Certified Organic processing), and manual/semi-automated industrial packaging such as shrink-wrapping, labelling, and repackaging. Operations are governed by ISO 9001:2015, HACCP, ACO, and DNV certifications, alongside NDIS Practice Standards. The 2016 acquisition of Percival Print & Packaging Pty Ltd extended the organization's packaging manufacturing footprint to a national client base. Revenue is generated through quote-based commercial contracts with Western Australian government agencies and businesses for the four divisions, recurring NDIS-funded support packages, accommodation board and lodging fees, and tax-deductible donations.

The go-to-market model is sales-led and relationship-driven: customers initiate contact via website forms, email, or phone to request quotes, with service-specific enquiry paths for each division. NDIS participants access accommodation and supported employment through consultation with Westcare's Support Services team. Distribution is regional, concentrated in the Perth metropolitan area and broader Western Australia. Marketing relies on a content-driven website, organic social presence (LinkedIn, Facebook, Instagram), direct email, and referral partnerships including a 2022 alliance with Auspire (Australia Day Council WA). The organization is governed by a Board of Directors and led by a management team including a Chief Operations Officer (ADE) and a General Manager Operations appointed in November 2024.

Name

Westcare

Legal name

Westcare Incorporated

Website

https://westcare.com.au

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

101–250 employees

Short description

Westcare is a Perth-based not-for-profit social enterprise and registered Australian Disability Enterprise providing employment, training, and accommodation services for people with disabilities through its Print, Box, Foodpak, and Industrial Packaging divisions and Florence Hummerston Village.

Ownership category

akta.pro rank

Product category

Disability Employment & Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (6243), Residential Intellectual and Developmental Disability Facilities (62321)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Disability employment services
• Social enterprise printing
• Commercial packaging services
• Disability accommodation support
• Contract packaging manufacturing

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Print Services Revenue: Revenue generated from commercial printing services including business cards, brochures, catalogues, presentation folders, labels, forms, posters, business stationery, large-scale government and commercial printing, graphic design, digital printing, offset printing, die cutting, and direct mail services. Customers include government organisations and commercial businesses throughout Western Australia.
2. Box Manufacturing Revenue: Revenue from custom cardboard packaging and corrugated box manufacturing including spare parts boxes, medical/pathology boxes, party hire boxes, catering boxes, die-cut products, and stapled packaging solutions manufactured at the Bassendean facility.
3. Foodpak Services Revenue: Revenue from food packing services including filling, packing, sealing, labelling, batch coding, and date stamping for dry foods, liquid bottling, and specialised labelling. Services include organic food handling certified under Australian Certified Organic standards.
4. Industrial Packaging Revenue: Revenue from packaging and repackaging products, shrink wrapping services, product labelling for Australian compliance, and point-of-sale display preparation for businesses seeking to optimise and streamline packing operations.
5. Disability Accommodation Revenue: Revenue from board and lodging accommodation services at Florence Hummerston Village in Shenton Park, including breakfast, dinner, and packed lunches provided seven days a week. Additional revenue from personalised NDIS-funded support services for daily activities, appointments, shopping, and social participation.
6. NDIS Funded Services: Revenue from NDIS registered provider services under Core Supports in Employment category, providing specialised employment support, personalised employment plans, and access to necessary funding and supports for NDIS participants.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Westcare is a not-for-profit social enterprise and registered Australian Disability Enterprise that provides employment, training, development, and accommodation for people with disabilities. It operates four commercial service divisions—Print, Box, Foodpak, and Industrial Packaging—delivering professional commercial printing, custom cardboard packaging, HACCP-certified food packaging, and industrial packaging/labeling services, alongside village-style disability accommodation and NDIS-funded support services at Florence Hummerston Village in Shenton Park, Western Australia.

Product overview

Westcare is a Social Enterprise and registered Australian Disability Enterprise operating four core service divisions: Print (commercial printing and finishing), Box (custom cardboard packaging manufacturing), Foodpak (HACCP-certified food packaging and processing), and Industrial Packaging (outsourced packaging and repackaging solutions). These commercial divisions generate meaningful employment opportunities for people with disabilities. Additionally, Westcare operates Accommodation Services providing village-style housing for working-age people with disabilities in Shenton Park, and offers a Supported Employment Program and Work Experience Program as pathway initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• Westcare Print: Full-scale print management, graphic art, and creative solutions for commercial and government print needs
• Westcare Box
• Westcare Foodpak
• Westcare Industrial Packaging
• Westcare Accommodation Village
• Florence Hummerston Village

Products and services

• Print Services Full-scale print management, graphic art, and creative solutions ranging from small to large-scale commercial and government print needs, including brochures, newsletters, catalogues, presentation folders, labels, forms, posters, and business stationery using digital and offset printing and die-cutting.
• Box Manufacturing Custom and commercial box manufacturing producing corrugated boxes, die-cut products, and specialised packaging including spare parts boxes, medical/pathology boxes, party hire/catering boxes, and boutique hand-covered presentation boxes for various industries.
• Foodpak (Food Packaging) HACCP-certified food packing services including filling, sealing, labelling, bagging and cartoning, dry and wet food packing, liquid bottling, and organic-certified handling for the hospitality and food industries.
• Industrial Packaging Cost-effective industrial packaging solutions providing packaging and repackaging, shrink wrapping, product labelling for Australian compliance, point-of-sale display preparation, and customised solutions for businesses where machinery or automation is not suitable.
• Accommodation Services Village-style housing and support services for working-age people with disabilities located in Shenton Park, offering board and lodging with breakfast, dinner, and packed lunches seven days a week, shared facilities including dining room, lounge, gym, recreation areas, and laundry rooms, with NDIS-funded personalised support.
• Supported Employment Program Employment support program providing job mentoring, targeted training, inclusive workplace environments, and NDIS Core Supports in Employment category services, including specialised employment support, personalised employment plans, and access to funding and supports for NDIS participants.
• Work Experience Program

Quantifiable outcome

• Supported employment provided to approximately 100 individuals with disabilities at end of 2010s
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Auspire – Australia Day Council WAcoreGTM or Marketing Partner · 1 January 2022Westcare formed a significant partnership with Auspire – Australia Day Council WA in 2022, aligning with its values of diversity, inclusion, and community building. The collaboration reinforces Westcare's commitment to empowering individuals with disabilities and fostering a more inclusive society. As part of this partnership, Westcare offers Auspire members a special 15% discount on all products and services for Australia Day collateral.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sunnyfield: NSW-based registered NDIS provider offering supported employment, accommodation, and community participation services. Comparable as a state-level disability organisation combining NDIS-funded recurring services with employment pathways.
• Bedford Industries: South Australian registered Australian Disability Enterprise operating packaging, manufacturing, and commercial services through a supported workforce. Bedford is the closest functional analogue to Westcare's Print/Box/Foodpak/Packaging model and shares the same ADE and social-enterprise positioning.
• Mambourin: Victorian not-for-profit disability enterprise providing supported employment, training, and lifestyle services through commercial business units. Operates a similar social-enterprise model to Westcare with revenue-generating divisions that employ people with disability.
• Achieve Australia: NSW-registered NDIS provider delivering supported independent living, accommodation, and community participation. Comparable to Westcare's Florence Hummerston Village offering and NDIS-funded managed services portfolio.
• Wallara Australia: Victorian registered Australian Disability Enterprise providing supported employment, training, and accommodation services. Comparable as a state-based ADE operating commercial service divisions to create employment outcomes for people with disability.

Broad incumbents

• Scope Australia: National disability service provider operating accommodation, supported employment, and therapy programs across multiple states. Comparable to Westcare on supported employment and NDIS-funded services but operates at a much larger national scale.
• Yooralla: One of Victoria's largest disability service providers, offering accommodation, supported employment, therapy, and community participation. Comparable to Westcare in mission and service mix but at significantly greater scale and broader geographic reach.
• Northcott: NSW-based registered NDIS provider delivering accommodation, supported employment, and therapy services. Comparable to Westcare on NDIS-funded recurring services and supported employment pathways, with broader geographic and service portfolio.
• Life Without Barriers: Large national not-for-profit providing disability, aged care, and child protection services, including NDIS-funded accommodation and support. Comparable to Westcare on the NDIS supported accommodation and community participation service lines, though at much larger scale and broader service breadth.
• Aruma: National disability services provider formed from the merger of House with No Steps and Aruma, offering supported employment, accommodation, and community services. Comparable to Westcare on NDIS-funded services and supported employment, but operates nationally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/westcare.inc
• LinkedInlinkedin.com/company/westcare-incorporated
• Instagraminstagram.com/westcare_inc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westcare