Workplace Connect

What Workplace Connect does

Workplace Connect (legally WP Connect LTD) is a UK-based managed IT services and cybersecurity provider founded in 2012 and headquartered in Basingstoke, with an additional London office. The firm focuses on UK law firms and accounting practices, addressing industry-specific pressures such as regulatory compliance (GDPR, LIDSR), court deadline technology failures, and ransomware exposure. Its team size of 11-50 supports a vertically specialised delivery model with named senior roles across directorship, service leadership, technical engineering, and business operations. The firm operates as a privately held, founder/management-owned entity with no disclosed external investment.

Workplace Connect's core portfolio spans managed IT support, Office 365 management, business-grade WiFi and internet, cloud-based VoIP, and a layered cybersecurity stack including managed security services (Standard and Advanced tiers), Cyber Essentials certification support, simulated phishing, penetration testing, and vulnerability scanning. The meeting room practice builds Microsoft Teams-certified rooms using Neat hardware, and the PropTech Solutions line delivers fibre internet and building-wide WiFi for commercial landlords and asset managers. An AI Safety Check service extends the catalogue into AI governance advisory for law and accounting clients adopting Microsoft Copilot. The underlying technology stack is centred on the Microsoft 365 ecosystem, Microsoft Azure, and Cisco Meraki networking, with partnerships across Clio, LEAP, Sage, Neat, and GoCardless for billing.

The business model is subscription-based managed services billing monthly via Direct Debit (GoCardless), augmented by project revenue for meeting room installations and PropTech fibre rollouts. Pricing is quote-based rather than publicly listed. Go-to-market is sales-led and direct, targeting UK law and accounting firms with a content-led top-of-funnel motion (Insights Hub blog, LinkedIn, YouTube Tech Tips, email newsletters) and consultation requests via phone (020 3633 3182), email, and the client portal at service.workplaceconnect.co.uk. The firm holds ISO 27001, Cyber Essentials Plus, NCSC Cyber Advisor, and IASME Cyber Assurance Level 2 certifications, alongside Microsoft Solutions Partner and Cisco Meraki partner status, supporting its positioning with regulated SMB clients.

Name

Workplace Connect

Legal name

WP Connect LTD

Website

https://workplaceconnect.co.uk

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Workplace Connect is a UK-based managed IT services and cybersecurity provider specialising in law firms and accounting practices, delivering Microsoft 365, networking, voice, and security services on a subscription basis under 24/7 support.

Ownership category

akta.pro rank

Product category

Managed IT and Cybersecurity Services

NAICS

Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570)

akta.pro primary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

akta.pro secondary industries

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Digital Workplace & Collaboration Integration (BPAEAAAM), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

Keywords

• Managed IT services
• Cybersecurity services
• IT support law firms
• IT support accounting firms
• Microsoft 365 management

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT support services for law and accounting firms including Office 365 management, WiFi, voice systems, and internet connectivity. Subscription-based model with monthly billing via Direct Debit.
2. Cybersecurity Services: Cyber support, simulated phishing, penetration testing, vulnerability scanning, and security training. Provided as part of managed security packages.
3. Meeting Room Setup: Professional Microsoft Teams conference room installations including hardware supply, installation, and ongoing support.
4. PropTech Solutions: Internet and WiFi deployment services for commercial landlords and property managers, including active fibre installation and building-wide WiFi solutions.
5. Pay As You Go Support: Credit account subject to successful credit check, with payment via Direct Debit for monthly services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Workplace Connect provides managed IT support and managed cybersecurity services to UK law firms and accounting firms. Its portfolio covers Office 365 administration, business WiFi, cloud-based VoIP, internet connectivity, cyber threat monitoring, Cyber Essentials certification support, simulated phishing, penetration testing, vulnerability scanning, and tiered managed security services. It also designs and installs Microsoft Teams-certified meeting rooms using Neat hardware and delivers PropTech internet infrastructure for commercial landlords.

Product overview

Workplace Connect (WP Connect Ltd) is an IT and cybersecurity managed services provider specializing in law and accounting firms. The company offers a unified portfolio of services built around three core pillars: IT Support (including Office 365 management, WiFi, Voice/VoIP, and Internet connectivity), Cybersecurity Services (Cyber Support, Cyber Essentials certification, Simulated Phishing, Penetration Testing, Vulnerability Scanning, and tiered Managed Security Services), and Meeting Rooms (Microsoft Teams-certified conference room setups with Neat hardware). Additional offerings include PropTech Solutions for commercial buildings and an AI Safety Check service for AI adoption. The company also provides a Client Portal for self-service support management. All services are delivered with industry-specific expertise for legal and financial sectors, supported by technology partnerships with Microsoft, Cisco Meraki, Clio, LEAP, and Sage.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Managed IT support services for law and accounting firms, providing a single point of contact for all technology needs including troubleshooting, system management, and third-party vendor relationship management.
• Office 365 Management Comprehensive Office 365 setup, user management, security configuration, and Microsoft Copilot integration support for law and accounting firms handling sensitive client information.
• WiFi Services Business-grade WiFi solutions including dead zone elimination, secure guest access controls, bandwidth management, and encrypted network connections for firms requiring reliable connectivity.
• Voice / Cloud Phone System Cloud-based VoIP phone system using internet calling to replace traditional PBX, offering cost-effective, scalable business communications with features such as voicemail and auto-attendant.
• Internet Services Business-grade internet connectivity solutions for commercial buildings and offices, including active fibre internet installation and management.
• Cyber Support Cybersecurity services including threat monitoring, incident response, firewall management, endpoint protection, and security assessments for law and accounting firms.
• Cyber Essentials Certification Support Government-backed cybersecurity certification assistance helping firms achieve Cyber Essentials or Cyber Essentials Plus certification for compliance and baseline security.
• Simulated Phishing Monthly simulated phishing attack training to test and improve employee awareness, conducted on behalf of clients to identify vulnerabilities before real attacks occur.
• Penetration Testing Security testing services to identify vulnerabilities in network and systems through simulated cyberattacks, helping firms understand their security posture.
• Vulnerability Scanning Continuous security scanning to identify weaknesses across network and devices, including patch management identification and real-time alerts for critical vulnerabilities.
• Microsoft Teams Meeting Rooms Professional Microsoft Teams conference room setups including huddle rooms, meeting rooms, and boardrooms using Neat hardware, with one-touch join, HD cameras, interactive displays, and cloud-based calling.
• PropTech Solutions Technology solutions for commercial buildings and landlords including pre-terminated fibre internet, building-wide WiFi deployment, and managed IT services for property portfolios.
• Standard Managed Security Service Entry-level managed security package including mail flow rules, multi-factor authentication (MFA), and Endpoint Detection + Response (EDR) antivirus protection aligned with Cyber Essentials certification.
• Advanced Managed Security Service Comprehensive security package with DNS filtering, mobile device management, conditional access, compliance profiles, risky country sign-in blocking, and personal device access restrictions.
• AI Safety Check A 10-minute AI safety checklist service helping firms assess AI tool usage, staff awareness of AI policies, output verification processes, and regulatory compliance for AI systems.
• Client Portal Self-service portal for existing clients to access support, manage tickets, and access resources through a dedicated online interface.

Quantifiable outcome

• Same-day response time for IT issues
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationCertified Microsoft solutions partner providing Office 365 management, Microsoft Teams meeting room setups, and cloud solutions. Deep integration with Microsoft ecosystem for law and accounting firm clients.
• CliocoreTechnology or IntegrationClio Certified Partner status for providing IT support and integration with Clio legal practice management software popular among law firms.
• Cisco MerakicoreTechnology or IntegrationCertified Cisco Meraki technology partner providing enterprise-grade networking solutions, WiFi infrastructure, and security appliances for client deployments.
• NeatcoreTechnology or IntegrationSupplies and installs Neat devices (Neat Pad Pro, Neat Bar, Neat Board 50) for Microsoft Teams certified meeting room setups.
• GoCardlessminorOthersPayment processing partner for Direct Debit collection from clients for monthly services and Pay As You Go support.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Softcat: Major UK IT infrastructure provider and Microsoft/Cisco partner selling licensing, networking, and increasingly managed services to mid-market and enterprise — direct overlap on Microsoft and Cisco Meraki-led propositions.
• Content+Cloud: UK managed services provider with strong Microsoft and cybersecurity capabilities serving mid-market professional services and SMBs; broader portfolio but directly overlapping on Managed IT + Security propositions.
• Kerv: UK-based digital transformation and managed services group (formerly KCOM) with Microsoft-led workplace, security, and connectivity offerings to professional-services and public-sector customers.
• Bytes Software Services: Large UK IT services and managed services provider offering Microsoft 365, networking, and security solutions across professional-services and enterprise segments; competes in the same M365 + Cisco + cyber bundle.
• Computacenter: Large UK/European IT services provider offering workplace, networking, and managed-security services across enterprise and mid-market; relevant as a scaled competitor in Microsoft's channel ecosystem.

Direct peers

• Littlefish: UK managed IT and security services firm with Microsoft pedigree, offering similar service-desk, cyber, and cloud support to mid-market clients including regulated sectors.
• Fitzrovia IT: UK-based managed IT and cybersecurity provider specialised in legal and accounting firms. Closest analogue to Workplace Connect in vertical focus, service portfolio, and target customer.
• Trustack: UK-based managed IT support and cybersecurity provider serving small and mid-market professional-services firms, comparable in size and SMB-vertical focus.
• Primenet: UK managed IT services provider delivering IT support, cloud, and cybersecurity to small and mid-market businesses; comparable service model and customer-segment profile.
• Convexus: Specialist UK IT and technology provider for law firms, offering practice-management, support, and cybersecurity — high vertical-overlap with Workplace Connect's legal-services segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@WorkplaceConnect
• LinkedInlinkedin.com/company/workplace-connect
• Xx.com/wpconnectltd

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workplace Connect