US Brands

What US Brands does

US Brands is a Cleveland, Ohio-based fulfillment and logistics services provider that has been operating for over fifteen years and functions as a subsidiary of Fulfill It Solutions LLC. The company delivers a horizontally-integrated platform spanning seven modules: Ordering Processing (multi-channel intake via Direct Mail, Business Reply, Phone, Fax, Secure EDI, E-Commerce and FTP, including continuity plan management, pick tickets, invoices and return labels); Warehouse and Storage (inbound inspection, secure dry storage, physical and cycle inventory counts, kitting and labeling); Inventory and Logistics Management (domestic and international shipping, expedited same-day shipment for orders placed by 2pm EST, pick/pack/kitting/assembly, personalized email confirmation, and online inventory and shipping reports); Reporting (AR/AP interfaces to major accounting packages, Profit Response Reports, inventory master/low-level/back-order/cost/transaction/RMA reports, and list management segmentation); E-Commerce Solutions and Web Services (bridging web storefronts to fulfillment operations); Financial Capability (the proprietary Interactive Credit Card Authorization System — ICCAS — with gateway interfaces to five processors: Vital, Payment Tech, Nova, FDC and NDC, plus check deposits, refunds and invoicing); and Telecommunications (24-hour customer service with capacity for up to 250 operator seats, voice logging, backup call logs, remote capabilities, order taking, lead capture, cross-sell/up-sell, and event promotions).

The underlying technology stack is centered on the proprietary ICCAS payment gateway and Voice Logger System, supplemented by EDI and FTP integrations for order intake, list management systems for segmentation across type/location/advertising source/item sales/payment method/demographic data, and interfaces to all major accounting packages. Shipping operations depend on channel partnerships with USPS, UPS, Federal Express and LTL freight partners, providing clients with shared discounted shipping rates and same-day expedited fulfillment.

The business model is predominantly managed-services and professional-services based, with transaction-fee economics on the ICCAS payment processing stream. Pricing is quote-based and not publicly disclosed, with services tailored to client needs. Revenue streams span fulfillment and logistics services, telecommunications (up to 250 seats), ICCAS-driven financial processing, and e-commerce implementation. The company targets e-commerce businesses and direct-to-consumer brands through a direct B2B go-to-market motion — website, phone (877-615-SHIP) and email ([email protected]) — with no disclosed revenue, headcount, or funding. The company's careers page currently states it is not hiring. A promotional products sub-brand, Tenacious Brands (tenaciousbrands.com), extends the offering outside core fulfillment, and Better Business Bureau accreditation is displayed.

Name

US Brands

Legal name

Fulfill It Solutions LLC

Website

https://usbrands.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

US Brands is a Cleveland, Ohio-based fulfillment and logistics services platform, operating since 2009 as a subsidiary of Fulfill It Solutions LLC, providing integrated order processing, warehousing, shipping, financial processing, e-commerce enablement, and 24/7 telecommunications to e-commerce and direct-to-consumer brands.

Ownership category

akta.pro rank

Product category

Fulfillment and Logistics Services

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industry

Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)

Keywords

• Fulfillment services
• Logistics management
• Warehouse storage
• E-commerce fulfillment
• Order processing

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Fulfillment and Logistics Services: Provides end-to-end fulfillment services including ordering processing, warehouse and storage, inventory and logistics management. Services are delivered from facility or supplier to customer with milestone-based reporting.
2. Telecommunications Services: 24-hour customer service availability with up to 250 operator seats, including order taking, lead capture, and event promotions
3. Financial Processing Services: Credit card authorization, banking services, check deposits, refunds, and invoice management through ICCAS system
4. E-Commerce Solutions: Technology services to create, maintain, and link e-commerce operations to fulfillment

Distribution channels1 record

Marketing channels2 records

Core offering

US Brands provides end-to-end fulfillment and logistics services for businesses, including multi-channel order processing, warehouse and storage with inventory verification, domestic and international shipping management, financial processing through an integrated credit card authorization system, 24-hour telecommunications support, and e-commerce solutions. The company operates as a single integrated fulfillment ecosystem, functioning as an extension of client businesses to handle ordering, warehousing, logistics, reporting, and customer communications.

Product overview

US Brands is a fulfillment and logistics services platform operating as a single integrated system with seven interconnected modules. The core offering combines Ordering Processing (handling multi-channel order intake via EDI, FTP, e-commerce, phone, fax, and direct mail), Warehouse and Storage (with inventory verification and kitting), Inventory and Logistics Management (managing domestic/international shipments with carrier relationships), Reporting (providing AR/AP and custom analytics with accounting package interfaces), E-Commerce Solutions and Web Services (bridging web storefronts to fulfillment), Financial Capability (with ICCAS payment gateway supporting five major processors for credit card authorization and banking services), and Telecommunications (24/7 customer service with up to 250 operator seats, voice logging, and comprehensive reporting). All services are designed to operate as an integrated fulfillment ecosystem rather than standalone products.

Differentiator

Problem solved

Functional benefit

Products and services

• Ordering Processing

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• USPScoreChannel Partner/ Reseller/ DistributorShipping and logistics partnership providing domestic and international shipment services. USPS is one of the transportation suppliers that allows US Brands to provide highest value level services.
• UPScoreChannel Partner/ Reseller/ DistributorShipping and logistics partnership providing domestic and international shipment services with shared discounted shipping rates.
• Federal ExpresscoreChannel Partner/ Reseller/ DistributorShipping and logistics partnership providing expedited and standard shipping services with relationships allowing highest value level service delivery.
• LTL PartnersminorChannel Partner/ Reseller/ DistributorLess-than-truckload shipping partners providing freight services for larger shipments.
• Fulfill It Solutions LLCcoreStrategic or Co-development PartnerParent company. US Brands is a Fulfill It Solutions LLC Company, operating as a subsidiary under the parent company's umbrella.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• ShipBob: Tech-enabled 3PL providing e-commerce fulfillment, warehousing, and shipping for DTC and mid-market brands across multiple U.S. locations; competes directly with US Brands for the same DTC e-commerce fulfillment customer base.
• Radial: E-commerce fulfillment and omnichannel commerce 3PL serving enterprise retailers and brands; comparable on the integrated fulfillment + order management + payments bundle that mirrors US Brands' offering.
• ShipMonk: Multi-channel order fulfillment 3PL serving ecommerce, subscription, and direct-response brands with integrated OMS and carrier rate shopping; a close comparable on the bundled fulfillment + shipping-discount model.
• Rakuten Super Logistics: National e-commerce fulfillment 3PL with U.S. fulfillment centers and a full suite of order management, shipping, and returns services; directly comparable on integrated multi-channel fulfillment.
• Quiet Logistics: E-commerce fulfillment 3PL offering integrated warehousing, fulfillment, and value-added services for premium DTC brands; direct competitor in the outsourced e-commerce fulfillment space.
• Red Stag Fulfillment: U.S.-based e-commerce fulfillment 3PL specializing in large, heavy, and high-value DTC products; comparable regional 3PL competing in the same e-commerce pick-pack-ship niche.

Broad incumbents

• Fulfillment by Amazon (FBA): Amazon's flagship fulfillment service for marketplace sellers; a massive incumbent that defines the baseline expectation for fulfillment speed and cost, constraining pricing for all smaller 3PLs including US Brands.
• DHL Supply Chain: Global contract logistics provider with extensive U.S. warehousing and fulfillment operations; a broad incumbent with deeper capital and a wider geographic footprint than US Brands.
• UPS Supply Chain Solutions: UPS's contract logistics and fulfillment division offering warehousing, distribution, and returns management; a large incumbent that competes for the same mid-market fulfillment contracts.
• FedEx Fulfillment: FedEx's e-commerce fulfillment arm leveraging the FedEx parcel network; an incumbent 3PL with carrier-scale advantages directly competing with US Brands' carrier-discount value proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/fulfill-it-solutions-llc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about US Brands