Cornerstone Billing Solutions
Cornerstone Billing Solutions is a US-based, privately-held SaaS company founded in 1999 that provides cloud-based billing, service management, and field operations software exclusively to security alarm dealers, holding 250,000+ subscriber accounts across hundreds of dealers nationwide.
- Company typePrivate
- Founded1999
- HeadquartersIngleside, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Cornerstone Billing Solutions does
Cornerstone Billing Solutions is a US-based, privately-held software company founded in 1999 that develops and operates a cloud-based management platform built exclusively for security alarm dealers. The platform consolidates RMR (recurring monthly revenue) billing, service ticket management, field technician mobile tools, quoting, collections, central station integrations, and customer payment portals into a single unified database that holds more than 250,000 subscriber accounts across hundreds of alarm companies. Its flagship Clockwork Billing System automates recurring invoices across paper, email, credit card, and ACH methods with multi-day autopay queuing, compliant credit card surcharging, monthly RMR audits, and an industry-specific RMR Tracking Report that tracks growth and attrition metrics.
The company monetizes through four primary streams: tiered software subscriptions (Billing Pro, Service Pro, Lifecycle Pro, Enterprise) priced by account volume and feature selection, payment processing pass-through fees with surcharging capabilities, managed billing and collections services (Billing Plus), and professional services for data migration and onboarding. Go-to-market is sales-led and inside-sales driven via direct phone outreach, website demo requests, and trade show presence at ISC West, supplemented by channel partnerships with central monitoring stations (Affiliated Monitoring, COPS, UCC, RRMS, AG Monitoring, NMCCentral, CMSN) and industry associations (ESA, AiN Group). Cornerstone operates as a remote-first team of approximately 16 people, with no disclosed external institutional ownership beyond a 2001 credit line, and serves only the US market.
Cornerstone Billing Solutions firmographics
Firmographics- Name
- Cornerstone Billing Solutions
- Legal name
- Cornerstone Billing Solutions
- Website
- https://alarmbills.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Cornerstone Billing Solutions is a US-based, privately-held SaaS company founded in 1999 that provides cloud-based billing, service management, and field operations software exclusively to security alarm dealers, holding 250,000+ subscriber accounts across hundreds of dealers nationwide.
- Ownership category
- akta.pro rank
Cornerstone Billing Solutions industry classification
Industry- Product category
- Alarm Industry Management Software
- akta.pro primary industry
- Core Banking & Ledger Systems (Cloud Core, Deposits, Accounts) (FSAGAAAC)
- akta.pro secondary industry
- Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards) (FSABAIAB)
Keywords
Where Cornerstone Billing Solutions is headquartered
LocationHeadquarters
- HQ city
- Ingleside
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Cornerstone Billing Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
Revenue model
- Software Subscriptions: Tiered subscription pricing based on number of accounts, desktop users, and features selected. Plans include Billing Pro (200 account minimum), Service Pro, Lifecycle Pro, and Enterprise packages.
- Payment Processing: Merchant/card processing fees passed through to dealers at reduced rates. Credit card surcharging recovers merchant fees, potentially reducing processing costs by up to 95%.
- Managed Billing Services: Fully managed billing plus optional managed collections (Billing Plus) service where Cornerstone handles past-due outreach on a structured 90-day schedule.
- Professional Services: Data migration, onboarding, and implementation services included in packages. Custom onboarding available for Enterprise tier.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Billing Pro: Entry-level automation package for companies seeking to automate recurring tasks |
| Subscription | Monthly | Service Pro: Mid-tier package combining billing automation with service management |
| Subscription | Monthly | Lifecycle Pro: Full-suite package for managing entire business lifecycle |
| Subscription | Monthly | Enterprise: Custom solution for large integrators or national chains |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Cornerstone Billing Solutions product offering
Product offeringCore offering
No source content was provided in the input block for Cornerstone Billing Solutions; a description of the core offering cannot be substantiated from the supplied material.
Product overview
Cornerstone Billing Solutions offers a single cloud-based platform purpose-built exclusively for security alarm dealers, combining a core alarm company management software with modular add-on capabilities. The flagship Clockwork Billing System provides 100% automated RMR (Recurring Monthly Revenue) billing, which serves as the foundation. The Mobile App extends field capabilities to technicians and sales teams. The Business/Service Management Software provides scheduling, work order, and inventory management. Billing Plus adds managed collections services. AlarmPayments.com provides a white-labeled customer payment portal. Central Station Billing Service enables central stations to manage sub-dealer billing. These are offered through tiered service packages: Billing Pro (entry-level, focused on billing automation), Service Pro (adds field service management), Lifecycle Pro (full suite including proposals and collections), and Enterprise (custom solutions for large integrators).
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 96% reduction in 90-day past-due balances
- +4 more outcomes
Companies that use Cornerstone Billing Solutions
Customer profileNamed customers6 records
Segments4 records
Cornerstone Billing Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability8 records
Feature8 records
Cornerstone Billing Solutions partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, strategic and minor.
- Affiliated MonitoringcoreCentral station monitoring integration allowing dealers to sync subscriber account data bidirectionally with Cornerstone's billing platform.
- COPS MonitoringcoreCentral station integration partner for real-time account data synchronization.
- UCC MonitoringcoreCentral station integration enabling push/pull of subscriber account data.
- Rapid Response Monitoring Services (RRMS)coreCentral station integration partner for account data synchronization.
- QuickBooks OnlinecoreIntegration enabling instant push of deposits and detailed income journal entries to QuickBooks.
- AiN GroupstrategicPremier buying group for independent security and low-voltage dealers, providing members access to better pricing, enhanced training, and business resources through collective buying power.
- Electronic Security Association (ESA)strategicLargest professional trade association representing the electronic security and life safety industry, providing technical training, management training, government advocacy, and industry information.
- Engage CommunicationsminorPremier CLEC providing carrier-grade voice and data services including SIP trunking, managed hosted phone systems, and custom voice and messaging infrastructure.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Cornerstone Billing Solutions competitors and assessment
Company assessmentDirect peers
- ServiceTrade: ServiceTrade is a SaaS platform for commercial service contractors covering work order management, invoicing, and customer experience. It is a direct peer in service-business management software serving recurring-revenue field service operators like alarm dealers.
- FieldEdge: FieldEdge provides field service management software for residential and commercial contractors including dispatching, invoicing, and customer information. It is a comparable field service SaaS competing for the same recurring-service contractor persona as Cornerstone.
- Sedona Office: Sedona Office is an ERP/accounting platform purpose-built for the security and alarm industry, offering subscriber billing, service, and central station integrations. It directly competes with Cornerstone in the same vertical SaaS category for alarm dealers.
- WorkWave Service: WorkWave offers field service management and CRM software for service businesses, with routing, scheduling, and billing features. It targets similar recurring-service contractor customers and competes on overlapping capabilities.
- PaySimple (Stax): PaySimple is a billing and payment processing platform for small businesses offering recurring billing, invoicing, and ACH/credit card acceptance. It directly overlaps with Cornerstone's billing and payment processing capabilities for SMB service businesses.
- DAVISware: DAVISware is a vertical SaaS provider delivering service management software for niche recurring-revenue industries including pest control, lawn care, and similar field service operators. It is a comparable vertical SaaS peer with a similar playbook to Cornerstone's alarm industry focus.
- AlarmBiller: AlarmBiller is a billing and subscriber management platform designed specifically for alarm dealers, providing recurring billing and account management. It is a direct competitor in the alarm-industry vertical SaaS niche.
Broad incumbents
- ServiceTitan: ServiceTitan is a leading field service management platform serving large trade contractors (HVAC, plumbing, electrical) with scheduling, dispatch, invoicing, and payments. It represents the broad-incumbent field service competitor whose expansion into security services could threaten Cornerstone.
- Jobber: Jobber is a field service management platform for home service businesses, providing scheduling, invoicing, and customer management. It competes as a broad-incumbent SMB field service alternative that alarm dealers could choose over vertical-specific tools.
Others
- QuickBooks Online (Intuit): QuickBooks Online is the dominant SMB accounting platform with deep market penetration among small alarm dealers. It is both an integration partner (Cornerstone syncs deposits and journal entries to QBO) and a substitute risk for dealers who might rely on QBO + add-ons instead of Cornerstone.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Cornerstone Billing Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cornerstone Billing Solutions leadership team
Management profileNumber of profiles
Cornerstone Billing Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cornerstone Billing Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cornerstone Billing Solutions
What does Cornerstone Billing Solutions do?
No source content was provided in the input block for Cornerstone Billing Solutions; a description of the core offering cannot be substantiated from the supplied material.
Is Cornerstone Billing Solutions a public or private company?
Cornerstone Billing Solutions is a private company. It is classified as unknown and is currently operating.
When was Cornerstone Billing Solutions founded?
Cornerstone Billing Solutions was founded in 1999. It employs 1 to 10 people.
Where is Cornerstone Billing Solutions based?
Cornerstone Billing Solutions is headquartered in Ingleside, United States, in the North America region.
How does Cornerstone Billing Solutions make money?
Four revenue lines are on record. Software Subscriptions are the primary driver. The others are payment Processing, managed Billing Services and professional Services.
Who are Cornerstone Billing Solutions's main competitors?
Direct peers on record are ServiceTrade, FieldEdge, Sedona Office, WorkWave Service, PaySimple (Stax), DAVISware and AlarmBiller. Broad incumbents are ServiceTitan and Jobber. QuickBooks Online (Intuit) is listed as an others.
Does Cornerstone Billing Solutions have an API?
Yes. Cornerstone offers a REST API enabling dealers to push new accounts from their CRM directly into Cornerstone and pull data to populate dealer CRMs and data warehouses. The API supports account insertion, data retrieval, and endpoints for populating CRMs and data warehouses.
What industry is Cornerstone Billing Solutions in?
Cornerstone Billing Solutions's product category is Alarm Industry Management Software. Its primary akta.pro industry code is FSAGAAAC, Core Banking & Ledger Systems (Cloud Core, Deposits, Accounts), with a secondary code of FSABAIAB, Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards).