What CareVision Solutions does

CareVision Solutions, Inc. is a private US healthcare technology company founded in 2014 and headquartered in Irving, Texas. The company operates a cloud-based patient engagement platform designed to enable provider teams to interact with patients outside face-to-face encounters, optimizing provider time, patient access, and outcomes. Its platform comprises six integrated modules: Reminders & Outreach (automated multi-channel messaging for appointments and clinical outreach), Online Scheduling (24/7 real-time booking without requiring app download or account setup), Surveys (customizable patient feedback with dynamic scoring and multi-language support), Care Management (population health automation including discharge follow-up, chronic care management, threshold alerts, and task management), Messaging (bi-directional SMS, phone, email, and secure mobile messaging), and Portal (a lightweight patient digital front door with care plans, virtual visits, and patient-reported measures). The technical foundation is an API-first architecture integrating with EHR systems via HL7, CCDA, and delimited-file formats, intended to prevent data silos and enable joint innovation with customers.

Name

CareVision Solutions

Legal name

CareVision Solutions, Inc.

Website

https://carevisionsolutions.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

CareVision Solutions is a private Irving, Texas healthcare technology company providing a cloud-based patient engagement platform to US health systems, physician groups, and ACOs. The SaaS platform serves over 600 clinical facilities with messaging, scheduling, surveys, and care management tools.

Ownership category

akta.pro rank

Product category

Patient Engagement Software

NAICS

Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)

Keywords

• Patient engagement platform
• Healthcare communication software
• Care management software
• Patient scheduling software
• Healthcare CRM platform

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform SaaS Subscription: Patient engagement platform sold to healthcare providers with flexible implementation options. Customers can implement some or all of the platform as needed, suggesting a modular SaaS subscription model with potential for expansion over time.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels2 records

Core offering

CareVision Solutions provides a cloud-based, API-first patient engagement platform sold to healthcare providers such as health systems, physician groups, ACOs, and payers. The platform combines six modules — Reminders & Outreach, Online Scheduling, Surveys, Care Management, Messaging, and Portal — to enable multi-channel patient communication, care coordination, online scheduling, population health outreach, and patient self-service. Integration with EHR systems is delivered through HL7, CCDA, and delimited file formats.

Product overview

CareVision Solutions offers a unified patient engagement platform with a modular architecture. The platform comprises six integrated modules: Reminders & Outreach (automated appointment and clinical messaging), Online Scheduling (24/7 real-time booking), Surveys (patient feedback collection), Care Management (population health automation), Messaging (multi-channel bi-directional communication), and Portal (patient digital front door access). Customers can implement some or all modules as needed, with a flexible product that expands over time. The platform utilizes multiple communication modalities (text, phone, email, secure messaging) and supports integration with existing healthcare systems via Open APIs.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 10+ million patient touchpoints annually
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Emerging players

• PatientPop (Tebra): PatientPop, now part of Tebra, offers patient engagement and practice growth tools for independent practices. It overlaps with CareVision's scheduling, reminders, and patient communication offerings in the physician group segment.

Broad incumbents

• Oracle Health (Cerner): Oracle Health (formerly Cerner) provides large-scale EHR systems with patient engagement capabilities for health systems and hospitals. It competes with CareVision through embedded portal and messaging functionality within its broader EHR portfolio.
• athenahealth: athenahealth is a large EHR and practice management vendor with embedded patient portal, scheduling, and messaging capabilities. It competes broadly in the patient engagement space via its core platform rather than as a standalone engagement product.
• Epic Systems (MyChart): Epic's MyChart is the dominant embedded patient portal in U.S. health systems, providing patient engagement, scheduling, messaging, and care management functionality. It is both a competitive substitute and a complementary integration target for CareVision.

Direct peers

• Relatient: Relatient offers patient scheduling, reminders, surveys, and engagement tools for healthcare providers. Its product scope and target customer base (health systems, physician groups, ACOs) closely overlap with CareVision's offering.
• Artera (formerly Well Health): Artera is a patient communication and engagement platform supporting SMS, voice, email, and secure messaging integrated with EHRs. It serves health systems and physician groups with very similar functionality to CareVision's Reminders & Outreach and Messaging modules.
• Updox (EverCommerce): Updox provides patient engagement, secure messaging, and telehealth solutions to ambulatory providers and physician groups. Its product overlap with CareVision's messaging and portal modules makes it a direct peer in the mid-market segment.
• Luma Health: Luma Health offers patient scheduling, reminders, and engagement solutions integrated with EHRs. It serves health systems and ambulatory providers with comparable workflow-driven patient communication features.
• Phreesia: Phreesia provides patient intake, scheduling, and engagement tools deployed across thousands of healthcare facilities. It is a larger, publicly-traded competitor in the same patient engagement and digital front door category CareVision addresses.
• Solutionreach: Solutionreach is a patient engagement platform for healthcare providers offering reminders, scheduling, surveys, and messaging. It directly competes with CareVision across the same core product modules and targets the same provider segments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareVision Solutions