Contact Distribution
Contact Distribution is a family-owned Canadian professional audio distributor, founded in 1988 and based in Scarborough, Ontario. It holds exclusive Canadian rights for 15+ premium pro audio brands and sells exclusively through an authorized dealer and consultant network across Canada.
- Company typePrivate
- Founded1988
- HeadquartersScarborough, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Contact Distribution does
Contact Distribution Ltd. is a privately held Canadian professional audio distributor founded in 1988 and headquartered at 38 Thornmount Drive, Unit #1, Scarborough, Ontario. The company holds exclusive Canadian distribution rights for 15+ premium pro audio manufacturers — including Renkus-Heinz (loudspeakers), Optocore and BroaMan (fiber optic networks), EM Acoustics (touring loudspeakers), Countryman (microphones/DIs), DirectOut (audio networking), NST Audio (DSP), RAM Audio and Innosonix (amplifiers), Pro Intercom, Innovox Audio, Amadeus Acoustics (immersive audio), Lencore (sound masking), OWi (specialty speakers), and APB-DynaSonics (mixing consoles) — offering a complete front-end to back-end product portfolio to its authorized dealer channel.
The business sells exclusively through a network of authorized dealers (retailers, installation contractors, and production companies) and complementary audio/video consultant relationships (firms such as AES Engineering, Engineering Harmonics, and Moment Factory). Direct online purchasing is unavailable; transactions are completed by phone (416-287-1144). Pricing is set per product unit, with disclosed price points ranging from CA$125 (e.g., Renkus-Heinz TRC 51T) to CA$21,000 (CF101LA line array system), with shipping prepaid and added separately. A secondary after-market services stream — SMT-level repair, warranty work, and dealer/end-user technical support — is operated in-house.
Through its principals, Contact Distribution exposes customers to advanced audio technologies including Renkus-Heinz's RHAON DSP-based control/monitoring/signal distribution platform over CAT5, Optocore's AutoRouter for automatic fiber network reconfiguration with redundant star topology, and DirectOut PRODIGY multi-protocol audio networking supporting MADI, SoundGrid, Dante, RAVENNA, AES67, and SMPTE ST2110-30/31. The company is family-operated (Coons and Hardie families in leadership and operational roles) with a lean ~9-person team including territory sales for Western and Central Canada and a separate service manager for technical support. Notable installed projects include the National Arts Centre, Scotiabank Arena, Telus Spark Science Centre, Western University, and the University of Toronto Scarborough.
Contact Distribution firmographics
Firmographics- Name
- Contact Distribution
- Legal name
- Contact Distribution Ltd.
- Website
- https://contactdistribution.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Contact Distribution is a family-owned Canadian professional audio distributor, founded in 1988 and based in Scarborough, Ontario. It holds exclusive Canadian rights for 15+ premium pro audio brands and sells exclusively through an authorized dealer and consultant network across Canada.
- Ownership category
- akta.pro rank
Contact Distribution industry classification
Industry- Product category
- Professional Audio Distribution
- akta.pro primary industry
- Consumer Electronics (Audio/Video/TV) Distribution (CRAOACAC)
Keywords
Where Contact Distribution is headquartered
LocationHeadquarters
- HQ city
- Scarborough
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Contact Distribution business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Product Distribution: Revenue generated through distribution of professional audio equipment from multiple manufacturer brands to authorized dealers across Canada, with pricing that includes shipping costs prepaid and charged in addition to product prices.
- After-market Services: Service department capable of SMT level repair and testing on products, warranty repairs, and technical support for all distributed products.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual product pricing ranging from CA$125 to CA$21,000 |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Contact Distribution product offering
Product offeringCore offering
Contact Distribution is a Canadian distributor of professional audio equipment representing multiple premium manufacturer brands. The company supplies loudspeakers, mixing consoles, microphones, amplifiers, intercom systems, fiber optic networking devices, signal processing, immersive audio, and sound masking solutions to a network of authorized dealers and audio consultants across Canada, with technical support provided directly to end-users.
Product overview
Contact Distribution is a Canadian professional audio distributor representing multiple manufacturer brands. The product portfolio is organized into categories: mixing consoles (APB-DynaSonics analog consoles), microphones and direct boxes (Countryman), sound masking and paging (Lencore), amplifiers (RAM Audio, Innosonix), intercom systems (Pro Intercom), fiber optic networks (Optocore, BroaMan), engineered loudspeakers (Renkus Heinz with RHAON DSP control), touring loudspeakers (EM Acoustics), video display speakers (Innovox), immersive sound (Amadeus Acoustics), ceiling and specialty speakers (OWi), audio networking (DirectOut PRODIGY with MADI/Dante/SoundGrid/RAVENNA support), and DSP processing (NST Audio). Individual products include specific Renkus Heinz speaker models like the TRC, SR, RFX, SG, SGX, PN, IC7, CELF, and CFX series sold through their e-commerce platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Renkus-Heinz Engineered Loudspeakers Engineered solution loudspeakers including point source, line arrays, subwoofers, and steerable column loudspeakers featuring RHAON DSP-based control, monitoring, and signal distribution on CAT5, distributed to Canadian dealers and end-users.
- Optocore Fiber Optic Network Devices Fibre optic network devices based on open AES3 and AES10 (MADI) standards providing transport, routing, format conversion, and distribution of audio, video, and control data, with full management and diagnostic capabilities including the AutoRouter feature for redundant star topology.
- BroaMan Fiber Optic Network Devices Professional fiber infrastructure products for broadcasters, production companies, and AV integrators, integrating video, audio, IP, intercom and data on redundant low-latency systems supporting 3G, 4K and 12G video formats.
- EM Acoustics Touring Loudspeakers British-manufactured touring and installation loudspeaker systems including Halo Series, EMS Series, Reference Series, stage monitors, subwoofers, and electronics, distributed for Canadian live sound and installation markets.
- Countryman Microphones and Direct Boxes High-end microphones and direct boxes including earsets, headsets, lavalier, podium, instrument, choir mics, and direct boxes designed and manufactured in the USA.
- DirectOut PRODIGY Audio Networking DSP-based audio networking and bridging solutions supporting MADI, SoundGrid, Dante, RAVENNA protocols and standards AES67 and SMPTE ST2110-30/31 for broadcast, studio, live, and installed sound applications.
- NST Audio DSP Processing Professional audio DSP products for live sound and installation applications, from clubs and bars to high-end cinema and conference venues.
- RAM Audio Power Amplifiers Power amplifiers for touring and installation with 5 series available, modern 4-channel amps up to 20,000W, optional Dante and AES67 inputs, with or without DSP.
- Innosonix Small Format Amplifiers Small format amplifiers with unrivalled audio quality and energy efficiency, reducing idle power consumption by up to 67%, suitable for large entertainment spaces and immersive applications.
- Lencore Sound Masking and Paging Sound masking, paging, and audio systems for corporate, healthcare, finance, legal, government, hospitality, education, and security environments.
- Pro Intercom Systems Wired and wireless intercom systems including beltpacks, headsets, loudspeaker stations, master stations, and accessories for theatre, broadcast, institutional, and commercial applications.
- Innovox Audio Video Display Loudspeakers Architecturally integrated loudspeakers for video display environments with minimum form factor, custom color palette, and innovative technology for speech intelligibility.
- OWi Ceiling and Specialty Speakers Outdoor/indoor, weatherized speakers including rock, landscape, surface-mounted, in-ceiling, in-wall speakers, trumpet speakers for paging, and BSK weatherproof shower speakers.
- APB-DynaSonics Analog Mixing Consoles High performance Spectra Series live analog consoles and ProRack House mixer with MixSwitch for quickly switching or combining audio between several consoles.
- Amadeus Acoustics Immersive Sound Active acoustics, immersive audio, and voice lift solutions using the innovative ART platform for theatres, concert halls, and performance venues.
- After-Market Technical Support and Repair Services Service department capable of SMT level repair and testing on distributed products, warranty repairs, and technical support for all dealer and end-user needs.
Companies that use Contact Distribution
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles3 records
Contact Distribution technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Contact Distribution partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core.
- Renkus-HeinzcorePrimary distributed brand for engineered solution loudspeakers including point source, line arrays, subwoofers, and steerable arrays. Products feature RHAON DSP-based control, monitoring and signal distribution platform on CAT5.
- EM AcousticscoreBritish manufacturer of touring loudspeakers including Halo Series, EMS Series, Reference Series, Stage Monitors, Subwoofers and Electronics. Known for precision engineering and robust build quality.
- OptocorecoreMunich, Germany-based world leader in fibre optic networks for audio, video, data and control signals. Products based on open AES3 and AES10 (MADI) standards with AutoRouter technology for redundant connectivity.
- BroaMancoreGerman manufacturer of professional products for broadcasters, production companies, sports facilities and AV integrators. Based on same robust design as Optocore, dedicated for Fiber Infrastructure integration of Video, Audio, IP, Intercom and Data.
- Countryman AssociatescoreUS manufacturer of legendary direct boxes and world's smallest high-end microphones including earsets, headsets, lavalier, podium, instrument, choir products. All products designed and manufactured in the United States.
- DirectOut TechnologiescoreSpecializes in developing essential pro audio connectivity, networking and bridging solutions for broadcast, studio, live and installed sound applications. Products support MADI, SoundGrid, Dante, RAVENNA and standards AES67 and SMPTE ST2110-30/31.
- InnosonixcoreGerman manufacturer of small format amplifiers featuring unrivalled audio quality, energy efficiency with up to 67% idle power reduction, and versatile performance for large entertainment spaces to immersive applications.
- NST AudiocoreUK-based designer and manufacturer of professional audio DSP products for live sound and installation with world-class audio electronic designers, software developers, and live-sound engineers.
- Pro IntercomcoreSimple, durable and flexible wired or wireless intercom systems with beltpacks, headsets, loudspeaker stations, PSUs and accessories for theatre, broadcast, institutional and commercial/industrial applications.
- Innovox AudiocoreArchitectural integration loudspeakers with minimum form factor, broad custom color palette and innovative loudspeaker technology for video display applications. Focus on speech intelligibility and precise musical detail.
- Amadeus AcousticscoreProvider of transformative audio technology for active acoustics, immersive audio and voice lift applications. Uses innovative ART platform that becomes part of architecture for flexible solutions.
- LencorecoreProvider of sound masking, paging and audio solutions for corporate, healthcare, finance, legal, government, hospitality, education and security environments with focus on speech privacy and mass notification.
- OWi-INCcoreManufacturer of outdoor/indoor, weatherized and weatherproof speakers including rock and landscape garden collections, surface mounted, in-ceiling, in-wall speakers, trumpet speakers for paging and BSK weatherproof shower speakers.
- RAM AudiocoreSpanish manufacturer offering 5 series of amplifiers for touring and installation with modern 4 channel amps up to 20,000W. Features innovative upside-down design for maintenance-free operation.
- APB-DynaSonicscoreUS manufacturer of high performance Spectra Series live analog consoles since 2004, ProRack House mixer in 10 rack spaces, and MixSwitch for quick audio switching between consoles.
Scale indicators2 records
Recent moves1 record
Expansion highlights4 records
Contact Distribution competitors and assessment
Company assessmentDirect peers
- AVL Media Group: AVL Media Group is a Canadian distributor of professional audio, lighting, and video products serving the pro AV and entertainment markets. It is a direct peer in Canadian specialty pro AV distribution.
- SF Marketing: SF Marketing is a Canadian distributor of professional audio, lighting, and video equipment with exclusive lines including Pioneer DJ, Elation, and Powersoft. It directly competes with Contact Distribution in the Canadian specialty AV distribution market.
- GerrAudio Distribution: GerrAudio Distribution is a Canadian professional audio distributor representing premium brands such as DiGiCo, Allen & Heath, and Neumann. It is a direct peer — operating the same specialty distributor model with exclusive Canadian rights to high-end pro audio brands.
- Plurison (Lenbrook Industries): Plurison is the Canadian distribution arm of Lenbrook Industries, distributing premium consumer and professional audio brands including Bluesound, NAD, and PSB. It overlaps with Contact Distribution in Canadian audio distribution and serves a related premium audio customer base.
Broad incumbents
- Wesco (Anixter): Wesco International, including the former Anixter business, is a major global distributor of communications, audio/visual, and security equipment. It overlaps with Contact Distribution at the broader communications equipment distribution layer but operates as a broad-line incumbent rather than a pro audio specialist.
- Encore Event Technologies (formerly PSAV): Encore Event Technologies is a leading global provider of event technology and AV production services for hotels and venues. It competes with Contact Distribution's customer base (venues, performing arts centers) but as an event-services incumbent with in-house equipment rather than a distributor.
- Solotech: Solotech is a major Canadian provider of AV, lighting, and live event production services with proprietary equipment inventory. It competes in the same Canadian live/integrated AV market as Contact Distribution but at greater scale and with a services-plus-equipment model.
Others
- Yorkville Sound: Yorkville Sound is a Canadian designer and manufacturer of professional audio and musical instrument amplification products. It is an adjacent Canadian pro audio company with shared customer segments in live and installed sound markets.
- Adamson Systems Engineering: Adamson Systems Engineering is a Canadian manufacturer of professional loudspeaker systems used in touring and installed sound. While Adamson is a manufacturer (not a distributor), it shares the Canadian pro audio ecosystem and could partner with or compete for the same integrator relationships as Contact Distribution.
Regional players
- Full Compass Systems: Full Compass Systems is a US-based broad-line retailer and distributor of professional audio, lighting, and video equipment. It is comparable to Contact Distribution in pro audio distribution but primarily serves the US market rather than Canada.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Contact Distribution social profiles
Digital presenceContact Distribution financial estimates
Financial estimateRevenue estimate
Valuation estimate
Contact Distribution leadership team
Management profileNumber of profiles
Profiles8 records
Contact Distribution funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Contact Distribution M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Contact Distribution
What does Contact Distribution do?
Contact Distribution is a Canadian distributor of professional audio equipment representing multiple premium manufacturer brands. The company supplies loudspeakers, mixing consoles, microphones, amplifiers, intercom systems, fiber optic networking devices, signal processing, immersive audio, and sound masking solutions to a network of authorized dealers and audio consultants across Canada, with technical support provided directly to end-users.
Is Contact Distribution a public or private company?
Contact Distribution is a private company. It is classified as family owned and is currently operating.
When was Contact Distribution founded?
Contact Distribution was founded in 1988. It employs 11 to 50 people.
Where is Contact Distribution based?
Contact Distribution is headquartered in Scarborough, Canada, in the North America region.
How does Contact Distribution make money?
Two revenue lines are on record. Product Distribution is the primary driver. The others are after-market Services.
Who are Contact Distribution's main competitors?
Direct peers on record are AVL Media Group, SF Marketing, GerrAudio Distribution and Plurison (Lenbrook Industries). Broad incumbents are Wesco (Anixter), Encore Event Technologies (formerly PSAV) and Solotech. Others are Yorkville Sound and Adamson Systems Engineering. Full Compass Systems is listed as a regional player.
Does Contact Distribution have an API?
No public API is recorded for Contact Distribution.
What industry is Contact Distribution in?
Contact Distribution's product category is Professional Audio Distribution. Its primary akta.pro industry code is CRAOACAC, Consumer Electronics (Audio/Video/TV) Distribution.