Fleet Support

What Fleet Support does

Fleet Support Srl is an Italian fleet management software house and outsourced services provider founded in 2001 and headquartered in Rome, with a commercial office in Milan and an operational telematics center in Borgorose (Rieti). The company is privately owned by the Costantini family and serves three core segments: long-term and short-term rental companies (noleggiatori), companies operating corporate fleets, and insurance, leasing, and financial institutions. Its product portfolio centers on proprietary enterprise platforms — FFM (Full Fleet Management), RFM (Repair Fleet Management), SupFleet, NetGP, Follow-UP, Ge.Co, Consegne e Rientri, and the MyFleet driver mobile app — complemented by the self-service facileflotta.it platform introduced in 2024 for SMEs with 1-100 vehicles. The technology stack includes cloud architecture hosted on EU servers, deep integrations with rental companies, tire suppliers (Pirelli, Goodyear, Rhiag Fleet, Magneti Marelli), toll operators (Telepass), fuel card providers, and Italian auto industry data sources.

The business model combines proprietary software licensing and subscriptions (monthly or annual for facileflotta.it; custom enterprise agreements for FFM, RFM, SupFleet) with managed-services revenue from outsourced fleet management, where large enterprise and rental-operator clients pay through shared-savings or service-fee structures rather than fixed platform fees. Revenue is also generated through automotive consulting, technical stop (fermo tecnico) management for rental operators, and transaction-fee-based mass mailing services leveraging volume postal discounts. Distribution is primarily consultative direct enterprise sales through the Milan team, supplemented by the online self-serve activation of facileflotta.it for SMBs, and demand is largely generated through participation in industry events (Fleet Motor Day, MissionForum, Fleet Manager Academy, Company Car Drive, Pink Motor Day, NUME Festival). Named enterprise customers span multinational rental operators (Arval, Avis Budget, Europcar, Leasys, Drivalia, Athlon, Mobilize) and large corporate fleets (Poste Italiane, Decathlon, Mitsubishi Electric, Lyreco, Wurth, Schindler, Olympus, AON, Agos, Europ Assistance, Acqua di Parma), supported by ISO 9001 and ISO/IEC 27001 certifications and Autorizzazione Provinciale n° 14/2014. Fleet Support has recorded consistent revenue growth of +13% (FY2020-FY2021), +11% (FY2021-FY2022), and +17% (FY2022-FY2023), and has never closed a fiscal year in loss except in 2010.

Name

Fleet Support

Legal name

Fleet Support Srl

Website

https://fleetsupport.it

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Fleet Support Srl is an Italian fleet management software and outsourced services provider, serving rental operators, corporate fleets, and financial institutions with proprietary enterprise platforms (FFM, RFM, SupFleet, MyFleet) plus self-service tooling (facileflotta.it) for SMEs.

Ownership category

akta.pro rank

Product category

Fleet Management Software

NAICS

Automotive Equipment Rental and Leasing (5321)

SIC

Services-Auto Rental & Leasing (No Drivers) (7510)

akta.pro primary industry

Full-Service Fleet Management (Outsourced Fleet Programs) (THADAKAA)

akta.pro secondary industries

Fleet Compliance & Regulatory Management (DOT/IFTA/ELD, Inspections) (TLABAIAB), Maintenance Management Programs (Preventive Maintenance, Vendor Networks) (TLABAIAG), Fleet Maintenance Management & Service Network Programs (THADAKAG)

Keywords

• Fleet management software
• Fleet management services
• Vehicle fleet outsourcing
• Corporate mobility management
• Automotive consulting services

Headquarters

HQ city

Roma

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Proprietary Software Licensing/Subscription: Fleet Support licenses its proprietary software platforms (FFM, RFM, SupFleet, facileflotta.it, and others) to rental companies, fleet-owning businesses, and other corporate clients. Software is available via subscription (annual with discount or monthly flexible payment) for facileflotta.it, and likely via custom enterprise agreements for SupFleet and FFM platforms. The company maintains full ownership of all software.
2. Fleet Management Outsourcing Services: Fleet Support provides comprehensive outsourced fleet management services covering administrative management (invoice control, fuel cards, tolls, rental invoices), operational management (fleet plan, vehicle orders, deliveries, inventory, fines, insurance, accidents, returns), repair network management, budget and forecast, automobile administrative practices, road tax collection, and unbundling projects. Revenue is generated through shared savings models (no fixed costs charged to clients) and service fees.
3. Automotive Consulting: Fleet Support provides specialized consulting services for operational control and management of all mobility-related processes, drawing on over 40 years of management experience at major multinational rental companies in Italy. Consulting engagements analyze current fleet management, identify improvement areas, and present intervention plans to optimize fleet operations and related costs.
4. Technical Stop Fee Management (Fermo Tecnico): For rental company clients, Fleet Support manages all phases of vehicle maintenance to monitor and reduce technical stop times for bodywork and mechanical repairs. No fixed costs (personnel, communications, software) are charged to the client; instead, savings are shared on an open-book basis.
5. Mass Mailing / Postalization Services: Massive mailing management with proprietary software for shipping any type of document, including transformation to electronic formats, hybrid mail, email, and ordinary mail. Revenue is generated through postage discounts obtained through Fleet Support's volume contracts with postal operators.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Fleet Support Srl sells proprietary, in-house developed fleet management software platforms (SupFleet for enterprises, FFM and RFM for full fleet and repair management, FacileFlotta.it for SMEs) and provides outsourced managed fleet administration services (administrative, operational, repair-network, insurance and accident management) plus automotive consulting. Customers are rental companies and corporate fleets in Italy that need centralized visibility and cost control over vehicles acquired via rental, leasing, or ownership.

Product overview

Fleet Support is a solution provider and software house offering a comprehensive portfolio of fleet management products and services for the Italian automotive market. The product architecture consists of two main software platforms: SupFleet (enterprise-level comprehensive fleet management) and FacileFlotta.it (SME-focused web-based solution). These core platforms are supported by specialized modules including FFM (Full Fleet Management) for centralized fleet operations, RFM (Repair Fleet Management) for vehicle repair processes, MyFleet mobile app for driver interactions, NetGP for vehicle documentation management, Follow-UP for order/delivery tracking, Ge.Co for ready-delivery vehicle search, and Consegne e Rientri for delivery/return documentation. The portfolio is complemented by outsourcing services for rental companies, fleet enterprises, and other client types, covering administrative management, operational fleet handling, repair networks, insurance claims, and automotive consulting.

Differentiator

Problem solved

Functional benefit

Products and services

• SupFleet Comprehensive fleet management platform organizing all fleet data in one place, automating processes, and providing Business Intelligence for ad hoc reporting and decision-making. Targeted at enterprise clients managing large vehicle portfolios across rental, leasing, and ownership.
• FFM 2.0 (Full Fleet Management) Centralized software system covering all fleet management activities for vehicles acquired via rental, leasing, or ownership. Includes vehicle configuration, car policy management, order and contract management, driver assignment, pool vehicle booking, insurance and road tax management, customizable reporting, interfaces with major rental companies, fuel card and Telepass data loading, invoice reconciliation, electronic document archiving, and a companion mobile app.
• RFM (Repair Full Management) Web-based software managing the entire vehicle repair process, from repairer identification and authority/quote approval to centralized or peripheral spare parts ordering, invoicing, and SLA detection. Integrates with external quoting interfaces (Infocar Repair by Quattroruote, Pirelli, Goodyear, Rhiag Fleet, Magneti Marelli), provides ticketing and online help desk, automatic RAC vehicle booking, automated authority for maintenance and tires, and comprehensive reporting.
• FacileFlotta.it Cloud-based fleet management platform designed for SMEs with 1 to 100 vehicles. Features immediate online activation, guided setup, cloud architecture on EU servers, live chat support, and FAQ resources. Targeted at users managing vehicles in ownership, financing, or rental formats with a focus on deadline management. Available via monthly or annual subscription.
• MyFleet Mobile App Mobile application for drivers providing vehicle information, real-time interaction for booking appointments with repairers, roadside assistance calls, mileage reporting, push notifications for fines and tire changes, tire status management, accident reporting, order status, supplier manuals, fuel records, and roadside rescue services. Available on iOS and Android.
• NetGP Proprietary application enabling real-time connection and sharing of information and documentation among Fleet Manager, Car Agency, Dealers, and End Customer. Complements and expands existing relational structures without replacing pre-existing agreements.
• Follow-UP (Ordini, Trasporti, Consegne) Software for monitoring the reliability of expected vehicle delivery dates and managing the process from authorization to immatriculation through to notifying the end customer that the vehicle is ready for collection. Manages authorization to immatricolate, dealer notification, and upload of necessary documentation.
• Ge.Co (Gestione Pronte Consegne) Software for managing the search for ready-to-deliver vehicles and the subsequent management of requests and tracking of responses from authorized dealers. Manages dealer showcase with four access levels (Administrator, Commercial, Broker, Dealer), geolocated search, automatic email notifications throughout the process, and SLA implementation.
• Consegne e Rientri (Delivery and Return) Web modules and mobile application (iOS and Android) for electronic compilation of vehicle delivery and return forms. Features geolocation of delivery/return points, real-time documentation sending to driver/fleet manager, tablet-based on-site compilation with dematerialized signatures, and customizable reporting.
• Fleet Management Outsourcing Services Complete outsourced fleet management for rental companies covering administrative management (invoice control, fuel cards, tolls, rental invoices), operational management (fleet plan, vehicle orders, deliveries, inventory, fines, insurance, accidents, returns), repair network management, budget and forecasting, automobile administrative practices, road tax collection, and unbundling projects. Offered on an open-book shared savings basis for rental companies.
• Corporate Fleet Management Outsourcing Services Outsourced fleet administration for companies with corporate fleets covering administrative management, operational fleet management (orders, deliveries, inventory, fines, insurance, accidents), repair network management, budget and forecast, automobile practices, road tax collection, unbundling projects, and fringe benefit management. Delivered as a tailored, Taylor Made engagement.
• Automotive Consulting Services Specialized consulting for operational control and management of all mobility-related processes, drawing on over 40 years of management experience at major multinational rental companies in Italy. Engagements analyze current fleet management, identify improvement areas, and present intervention plans to optimize fleet operations and related costs.
• Technical Stop (Fermo Tecnico) Management Service For rental company clients, Fleet Support manages all phases of vehicle maintenance to monitor and reduce technical stop times for bodywork and mechanical repairs. No fixed costs (personnel, communications, software) are charged to the client; instead, savings are shared on an open-book basis.

Quantifiable outcome

• Fleet Support has never closed a fiscal year in loss since founding (2001), with the sole exception of 2010 — demonstrating consistent profitability and financial stability over more than two decades.
• +3 more outcomes

Named customers18 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature9 records

Partnerships

24 partnerships are on record, tiered supporting partner, emerging partnership, strategic partner, minor and core group entity.

• Atlantesupporting partnerGTM or Marketing PartnerAtlante served as the energy partner for Fleet Support's participation in the 1000 Miglia Green 2025, guaranteeing fast and reliable vehicle charging throughout the event. This partnership demonstrates Fleet Support's commitment to electric mobility and sustainable fleet management.
• Lotus Carssupporting partnerGTM or Marketing PartnerLotus Cars supported Fleet Support's 1000 Miglia Green 2025 participation by providing the Lotus Emeya S vehicle for the racing team, enabling the company to demonstrate performance and sustainability capabilities in electric vehicles.
• Lotus Romasupporting partnerGTM or Marketing PartnerLotus Roma provided local support for Fleet Support's 1000 Miglia Green 2025 participation, contributing to the company's racing team logistics and vehicle support.
• BYDemerging partnershipGTM or Marketing PartnerFleet Support organized its first electric vehicle test drive event in collaboration with BYD in May 2024. Fifteen fleet managers drove BYD vehicles for nearly 200 kilometers along Lake Como. This was described as the beginning of an important collaboration between Fleet Support and BYD as a global leader in new energy vehicles.
• Polestarstrategic partnerGTM or Marketing PartnerFleet Support was a key partner in the Polestar Driving Experience Sutri 2024 event, providing fleet managers with insights on electric fleet opportunities, TCO optimization, green fiscal benefits, and transition strategies. The partnership positions Fleet Support as a strategic partner for the transition to electric fleets, with CEO Simone Costantini providing expertise on fleet management topics.
• Leasyssupporting partnerGTM or Marketing PartnerLeasys was a co-sponsor of the NUME Festival 2024 alongside Fleet Support, supporting the classical music academy event that also serves as a networking platform for fleet managers and mobility professionals.
• American Expresssupporting partnerGTM or Marketing PartnerAmerican Express was a co-sponsor of the NUME Festival 2023 alongside Fleet Support and other automotive brands, supporting the classical music academy and fleet management networking event.
• Lexussupporting partnerGTM or Marketing PartnerLexus was a co-sponsor of the NUME Festival 2023 alongside Fleet Support, supporting the classical music academy event targeting fleet managers.
• CSM 360minorGTM or Marketing PartnerCSM 360 was a partner of MissionForum 2023 and 2024, presenting on topics related to aftermarket and predictive maintenance diagnostics.
• LeasePlanminorGTM or Marketing PartnerLeasePlan was a partner of MissionForum 2023, presenting on the evolution of vehicle rental and electrification in fleets, with Giulio Foldes explaining the company's approach.
• TelepassminorGTM or Marketing PartnerTelepass was a partner of MissionForum 2023, presenting its integrated payment system expanded through TBusiness for fleet mobility.
• NeximinorGTM or Marketing PartnerNexi was a partner of MissionForum 2023, discussing new forms of digitized and virtual payment solutions supporting business mobility.
• NoleggiareminorGTM or Marketing PartnerNoleggiare was a partner of MissionForum 2023, supporting electric mobility and sustainable business travel with services for managers.
• StellantisminorGTM or Marketing PartnerStellantis was a partner of MissionForum 2023, presenting its DS premium brand (DS4 and DS9) with flexibility in powertrain choices from diesel to electric.
• A2A E-MobilityminorGTM or Marketing PartnerA2A E-Mobility was a partner of MissionForum 2024, presenting on electric mobility activities and the role of technology and data in helping companies optimize electric vehicle costs.
• ITA AirwaysminorGTM or Marketing PartnerITA Airways was a partner of MissionForum 2024, discussing its commitment to Net Zero by 2050 through fleet renewal and introduction of latest-generation Airbus aircraft.
• WebfleetminorGTM or Marketing PartnerWebfleet was a partner of MissionForum 2024, presenting telematics and fleet management solutions.
• ZucchettiminorGTM or Marketing PartnerZucchetti was a partner of MissionForum 2024, presenting technology solutions for fleet and business management.
• FREENOW for BusinessminorGTM or Marketing PartnerFREENOW for Business was a partner of MissionForum 2024, presenting urban mobility and taxi/ride-hailing solutions for business travel.
• AutosicuraminorGTM or Marketing PartnerAutosicura was a partner of MissionForum 2024, presenting vehicle safety and compliance solutions.
• Dragintracore group entityOthersDragintra is identified as the parent company and leader in fleet and mobility management in Europe, with Fleet Support operating as its Italian subsidiary or associated entity. Fleet Support's website navigation references Dragintra as the group leader.
• Impressionesupporting partnerGTM or Marketing PartnerImpressione documented Fleet Support's 1000 Miglia Green 2025 participation with images and video, supporting the company's visual content and PR efforts for the event.
• ADR MobilityminorGTM or Marketing PartnerADR Mobility was a speaker at the Fleet & Travel Management Workshop 2025 organized by Fleet Support and Newsteca, presenting on mobility challenges in corporate settings.
• NoleggiareminorGTM or Marketing PartnerNoleggiare was a partner of the Fleet & Travel Management Workshop 2025, contributing to discussions on electric mobility and sustainable corporate travel.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Chevin Fleet Solutions: Chevin is a UK-headquartered fleet management software vendor serving global enterprise, rental, and government fleets with its FleetWave and ODO platforms. It is a direct peer to Fleet Support's SupFleet/FFM, with comparable use cases in multi-supplier fleet management, vehicle ordering, maintenance, and reporting.
• Targa Telematics: Targa Telematics is an Italian-headquartered telematics and smart mobility platform serving rental operators, corporate fleets, and insurance companies. It directly competes with Fleet Support in the Italian fleet software market, particularly with rental companies and connected-car services.
• Viasat Group: Viasat Group is an Italian telematics, fleet management, and insurance services provider with deep relationships to Italian rental operators and corporate fleets. It is a direct domestic peer to Fleet Support, with overlapping offerings in fleet software, repair network coordination, and insurance claim handling.
• Octo Telematics: Octo is a leading Italian/European telematics and insurance telematics provider with a strong footprint in rental and corporate fleet telemetry. It is comparable to Fleet Support in serving Italian rental operators and insurers, though it is more focused on usage-based insurance and connected-car data than on back-office fleet management workflows.

Others

• ALD Automotive / Ayvens: ALD Automotive (now Ayvens), a Société Générale subsidiary, is one of Europe's largest full-service leasing and fleet management operators and a customer of Fleet Support's rental software. It is included as a customer-ecosystem peer: Fleet Support's products sit inside ALD's back office, similar to other large lessors served by global fleet software vendors.

Broad incumbents

• Geotab: Geotab is one of the largest global telematics and fleet management software providers, offering a hardware-agnostic SaaS platform used by enterprise and rental fleets. It competes with Fleet Support's SupFleet and FFM offerings at the enterprise tier, particularly as it expands its software ecosystem beyond North America into Europe.
• Trimble Transportation: Trimble Transportation offers enterprise fleet, asset, and mobility management software with global reach across trucking and commercial fleets. It competes with Fleet Support at the larger enterprise and multi-country corporate fleet tier, with overlapping modules for maintenance, routing, and compliance.
• Verizon Connect: Verizon Connect provides fleet management software, telematics, and integrated video solutions to commercial fleets of all sizes globally. It is comparable to Fleet Support as an enterprise fleet SaaS competitor, particularly in the large-fleet outsourcing and consulting-adjacent segments.
• Webfleet (Bridgestone): Webfleet, formerly TomTom Telematics and now a Bridgestone subsidiary, is a leading European fleet management and telematics platform. It is comparable to Fleet Support as a direct competitor for software-led fleet management contracts with large enterprises and rental operators, though it operates across many countries and bundles hardware.
• Masternaut (Teletrac Navman): Teletrac Navman (which absorbed Masternaut) is a long-standing fleet management software and telematics vendor serving European SMEs and enterprises. It is comparable to Fleet Support's dual enterprise/SME offering, though with a stronger telematics-hardware-led approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/fleetsupportsrl
• LinkedInlinkedin.com/company/fleet-support-srl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fleet Support