Net Works
Net Works is a Daytona Beach-based managed IT services provider founded in 2000, delivering managed IT, cloud, cybersecurity, networking, and business phone systems to SMBs and select verticals including automotive, legal, accounting, and non-profit clients.
- Company typePrivate
- Founded2000
- HeadquartersDaytona Beach, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Net Works does
Net Works, Inc. is a privately held managed IT services provider headquartered at 144 South Beach Street, Daytona Beach, Florida, founded in 2000 by Jason Ionno and operating for over 25 years in the Greater Daytona Beach market. The company delivers a full-stack SMB IT portfolio spanning Managed IT Services, IT Helpdesk, Cloud Solutions, Hosted Voice PBX (business phone systems), Networking, Cybersecurity, and a physical Repair Center/Storefront for hardware and warranty work. Its underlying technology stack is a typical MSP layer: remote monitoring/management, remote support tools for Windows/Mac/iOS/Android, cloud-hosted voice PBX, and a Client Support Portal for ticketing and user management. The company has also added an AI Integration service to help clients embed AI capabilities into existing systems.
The business model combines subscription/recurring revenue (managed IT, cloud/hosted voice), professional services (break-fix helpdesk), and hardware sales with warranty plans, sold on a quote-based pricing model with monthly billing for recurring services. Net Works pursues a sales-led go-to-market with direct outreach, website-driven inbound, and a referral network amplified by long-tenured client relationships (10-15+ years across named logos including Lassiter Transportation, Walters Law Group, Millennium Travel, and Top Build). Customer segmentation is vertical-oriented, with dedicated solution pages for automotive dealerships, law firms, accounting/bookkeeping firms, and non-profit/religious organizations, anchored on a horizontal SMB primary segment. Distribution mixes on-site technician visits, remote support, and a walk-in storefront.
Net Works firmographics
Firmographics- Name
- Net Works
- Legal name
- Net Works, Inc.
- Website
- https://daytonanetworks.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Net Works is a Daytona Beach-based managed IT services provider founded in 2000, delivering managed IT, cloud, cybersecurity, networking, and business phone systems to SMBs and select verticals including automotive, legal, accounting, and non-profit clients.
- Ownership category
- akta.pro rank
Net Works industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where Net Works is headquartered
LocationHeadquarters
- HQ city
- Daytona Beach
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Net Works business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed IT services with proactive monitoring and support, likely billed on a flat-rate or subscription basis.
- IT Helpdesk and Support Services: Break-fix and ongoing technical support services for businesses and consumers.
- Cloud Solutions and Hosted Voice PBX: Cloud-based services including hosted voice/PBX phone systems, likely recurring subscription revenue.
- Hardware Sales and Warranty Plans: Sale of computers and related hardware, along with Standard and Extended Warranty Plans.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Net Works product offering
Product offeringCore offering
Net Works provides outsourced IT services to small, medium, and enterprise businesses in the Greater Daytona Beach area, including flat-rate managed IT, IT helpdesk, cloud solutions, business phone systems (Hosted Voice PBX), networking, and cybersecurity. The firm also offers AI integration services, a client support portal, and a physical repair center/storefront, with industry-specific solutions for automotive dealerships, law firms, accounting/bookkeeping firms, and non-profit organizations, plus a residential home networking offering for individual consumers.
Product overview
Net Works is an IT services company offering a comprehensive portfolio of managed IT, cybersecurity, cloud solutions, networking, and business communications services. The core offering centers on Managed IT Services supplemented by specialized solutions including IT Helpdesk, Cloud Solutions, Business Phone Systems (Hosted Voice PBX), CyberSecurity, and AI Integration. The company serves both business and residential customers, with industry-specific solutions for automotive dealerships, legal firms, accounting/bookkeeping firms, and non-profit organizations. Client-facing tools include a Support Portal for ticket management and remote support applications for Windows, Mac, iOS, and Android devices.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Helpdesk Helpdesk support services providing technical assistance for staff IT issues, troubleshooting, and computer repair and maintenance for business clients.
- Managed IT Services
- Cloud Solutions
- Business Phone Systems (Hosted Voice PBX)
- Networking
- CyberSecurity
- AI Integration
- Home Networking
Companies that use Net Works
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles2 records
Net Works technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability1 record
Net Works partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
Net Works competitors and assessment
Company assessmentBroad incumbents
- RingCentral: Global UCaaS provider of cloud PBX, voice, and contact-center solutions. Overlaps directly with Net Works' Hosted Voice/PBX offering and competes for the same SMB communications budgets at much larger scale.
- Nextiva: Cloud communications and VoIP provider targeting SMBs with hosted voice, collaboration, and contact-center bundles. Directly comparable to Net Works' Hosted Voice PBX product line.
- 8x8: Public UCaaS and contact-center vendor serving SMBs and mid-market with cloud voice, the same category as Net Works' Business Phone Systems offering. Competes for hosted telephony wallet share.
- Intermedia: Provider of cloud voice, business email, and collaboration tools frequently delivered through channel/managed-services partners. Comparable to Net Works' UCaaS and cloud productivity offerings.
Others
- ConnectWise: PSA/RMM and managed-services platform widely used by SMB MSPs. Net Works operates in the same ecosystem and competes indirectly via partner channels delivering outsourced IT services.
- Datto (Kaseya): Backup/DR and BCDR vendor purpose-built for SMB and channel delivery via MSPs. Comparable to the data-backup and business-continuity components of Net Works' cloud and managed services.
- Pax8: Cloud distribution marketplace aggregating SaaS (Microsoft, security, voice) for MSPs. Competes for channel mindshare and the cloud-solution layer that Net Works resells and bundles to SMBs.
- Kaseya: IT management and security platform for managed service providers, supplying RMM, PSA, BCDR, and security tooling. Functions as both an enabler (for Net Works) and an indirect competitor (bundled services).
- Open Text (Webroot/Bitdefender partner MSP ecosystem): Endpoint and SMB security vendor widely distributed through MSPs for managed cybersecurity services. Comparable to the cybersecurity and managed-protection services Net Works sells to SMBs.
- SonicWall: Network security vendor offering firewalls, secure access, and managed security tools aimed at SMBs and the MSP channel. Comparable to Net Works' cybersecurity/networking bundle.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Net Works social profiles
Digital presenceNet Works compliance and trust
Trust signalCompliance3 records
Net Works financial estimates
Financial estimateRevenue estimate
Valuation estimate
Net Works leadership team
Management profileNumber of profiles
Profiles1 record
Net Works funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Net Works M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Net Works
What does Net Works do?
Net Works provides outsourced IT services to small, medium, and enterprise businesses in the Greater Daytona Beach area, including flat-rate managed IT, IT helpdesk, cloud solutions, business phone systems (Hosted Voice PBX), networking, and cybersecurity. The firm also offers AI integration services, a client support portal, and a physical repair center/storefront, with industry-specific solutions for automotive dealerships, law firms, accounting/bookkeeping firms, and non-profit organizations, plus a residential home networking offering for individual consumers.
Is Net Works a public or private company?
Net Works is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Net Works founded?
Net Works was founded in 2000. It employs 11 to 50 people.
Where is Net Works based?
Net Works is headquartered in Daytona Beach, United States, in the North America region.
How does Net Works make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are IT Helpdesk and Support Services, cloud Solutions and Hosted Voice PBX and hardware Sales and Warranty Plans.
Who are Net Works's main competitors?
Broad incumbents on record are RingCentral, Nextiva, 8x8 and Intermedia. Others are ConnectWise, Datto (Kaseya), Pax8, Kaseya, Open Text (Webroot/Bitdefender partner MSP ecosystem) and SonicWall.
Does Net Works have an API?
No public API is recorded for Net Works.
What industry is Net Works in?
Net Works's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 541512 and its SIC code is 7373.