3ICT

What 3ICT does

3ICT B.V. is a privately held Dutch managed ICT services provider founded in 2007 and headquartered in Nieuw-Vennep, Netherlands. The company targets the MKB (SMB) segment in the Haarlemmermeer region and surrounding areas, delivering end-to-end IT outsourcing including proactive monitoring and support, datacenter-hosted cloud workspaces, VoIP business telephony, secure email, online backup, and hardware/software procurement. Its core technology stack is built on Microsoft 365 and Azure with Silver Partner status across four competencies, complemented by Sophos for endpoint security, Veeam for backup, and KnowBe4 for security awareness training. In February 2025, 3ICT launched Dashboard365, a proprietary central dashboard co-developed with Webstack that aggregates applications, calendars, to-do lists, and notifications in a single interface.

The company operates a subscription-based recurring revenue model, charging per-user-per-month fees for managed services, cloud workspaces, VoIP, and online backup, supplemented by one-time hardware/software sales and project-based professional services for migrations and implementations. Go-to-market is sales-led and relationship-driven: 3ICT reaches prospects via direct outreach, OVHZ entrepreneur-association networking, BusineZ business-club exposure, and partner referrals through Arrow and ITXtend. The company holds ISO 27001 certification (2019), is among the top 100 Microsoft partners in the Netherlands out of 8,500, and serves 100+ customers across verticals including accountancy, transport and logistics, healthcare, sports associations, and social enterprises. In January 2025, 3ICT acquired and integrated the ITXtend cloud environment and online services, signaling its first material M&A-driven customer base expansion after 18 years of organic growth.

Name

3ICT

Legal name

3ICT B.V.

Website

https://3ict.nl

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

3ICT is a Dutch managed ICT services provider founded in 2007, serving 100+ SMB customers in the Haarlemmermeer region with subscription-based cloud, VoIP, security, and IT support built on Microsoft and Sophos technologies.

Ownership category

akta.pro rank

Headquarters

HQ city

Nieuw-vennep

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Managed ICT Services: Recurring subscription revenue from comprehensive ICT management and maintenance services including monitoring, maintenance, problem-solving, and custom advice. Clients pay a fixed monthly fee for full ICT outsourcing.
2. VoIP Telephony: Monthly subscription-based VoIP service with features like IVR, call queues, forwarding, and mobile apps. Pricing based on desired functionality and number of users.
3. Cloud Computing Services: Virtualized desktop and application hosting with Microsoft 365 integration. Fixed amount per user per month covering performance, stability, and flexibility.
4. Online Backup: Subscription-based online backup service with automatic backup creation, encryption, and secure datacenter storage.
5. Hardware and Software Sales: One-time sales of computers, laptops, and other ICT hardware and software to MKB customers.
6. Professional Services: Project-based ICT implementations including migrations, new installations, and consultancy services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

3ICT B.V. is a Dutch managed ICT services provider that delivers outsourced IT management, cloud computing, business VoIP telephony, secure email, online backup, and the proprietary Dashboard365 productivity platform to small and medium-sized businesses (MKB) in the Haarlemmermeer region of the Netherlands. Customers pay recurring monthly subscription fees for ongoing monitoring, maintenance, and support, with additional one-time revenue from hardware/software sales and project-based ICT migrations and implementations.

Differentiator

Problem solved

Functional benefit

Brands

• Dashboard365: A centralized dashboard solution developed in partnership with Webstack that serves as a central hub for applications, to-do lists, appointments, and notifications.

Products and services

• 3ICT Beheer en Support Proactive management, monitoring, maintenance, and support of customers' ICT environments (computers, networks, servers) on a recurring monthly subscription. Targets SMBs in the Haarlemmermeer region that lack in-house IT expertise and want a single outsourced partner.
• 3ICT Cloud Virtualized office environment (desktop, applications, data) hosted from secure datacenters with 24/7 availability, automatic updates, and a fixed monthly amount per user. Targets SMBs replacing on-premise servers and PCs.
• 3ICT VoIP (Zakelijke Telefonie) Complete business VoIP telephony solution with IVR menus, call queues, call groups, forwarding, auto attendant, voicemail-to-email, call recording, and mobile app support, billed as a monthly subscription per user. Targets SMBs migrating from ISDN to VoIP.
• Dashboard365 Proprietary central dashboard developed in partnership with Webstack that aggregates important applications, to-do lists, calendars, and notifications in one place for SMB customers. Claims up to 30% time savings and 20% lower operational costs.
• Online Backup Automated backup solution with encrypted transmission and storage, multiple backup versions, and easy recovery options, delivered as a recurring subscription and stored in secure datacenters. Targets SMBs needing business continuity and disaster recovery.
• Beveiligde Email (Secure Email) Secure email solution protecting SMB customers against malware, spam, and cyberattacks, with managed security updates.
• Hardware and Software Sales One-time procurement and sale of computers, laptops, and other ICT hardware and software to MKB customers, supplied alongside managed services.
• ICT Project Services (Professional Services) Project-based ICT implementations for SMB customers, including migrations to cloud, new installations, and consultancy services delivered on a quoted, one-off basis.

Quantifiable outcome

• Up to 30% time savings through Dashboard365
• +3 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• WebstackcoreStrategic or Co-development Partner · 3 February 2025Webstack has been developing reliable custom web applications for SMB and larger organizations since 2006. From Alphen aan den Rijn, the team builds customer portals, ERP systems, integrations and complex web applications that help organizations digitize and automate processes. Together they developed Dashboard365.
• ICTWaarborgminorOthers · 4 December 2017Branch organization for companies that provide ICT services and ICT products to consumers and businesses. ICTWaarborg promotes the interests of member companies and ensures reliability with associated quality standards.
• IP ONEcoreTechnology or IntegrationIP ONE is a Dutch telecom and connectivity partner supporting organizations with reliable and future-proof communication solutions. Specializing in business internet connections, IoT and managed connectivity, IP ONE helps businesses stay connected. The partnership combines strong ICT, telecom and connectivity solutions to optimally support organizations in their digital growth.
• OVHZ (Ondernemersvereniging Haarlemmermeer Zuid)coreOthersOVHZ is an active entrepreneurs association that connects, strengthens and represents businesses in the Haarlemmermeer South region. The association stimulates collaboration, knowledge sharing and contributes to a strong and future-oriented local business climate.
• BusineZcoreGTM or Marketing PartnerBusineZ is a business club and magazine where customization, quality and sustainable relationships are central. By connecting entrepreneurs and organizations, BusineZ creates an environment for knowledge sharing, personal growth and valuable collaborations.
• JACCScoreGTM or Marketing PartnerJACCS has been a reliable partner for websites, online marketing and online visibility for over 16 years. With expertise in web development, SEO, hosting and maintenance, JACCS helps organizations succeed online and stay successful.
• Vastgoed HaarlemmermeerminorGTM or Marketing PartnerVastgoed Haarlemmermeer and De Vastgoed Verbinder Duin & Bollenstreek are the matchmakers in business real estate in the region. By combining real estate, data and local experts, they help entrepreneurs find and realize the right business location.
• ArrowcoreChannel Partner/ Reseller/ DistributorArrow is a worldwide technology distributor and value added partner that supports organizations in successfully deploying cloud, data and AI solutions. From the Netherlands they help partners with enablement, go-to-market, technical support and commercial growth within the Microsoft ecosystem.
• ITXtendcoreStrategic or Co-development PartnerITXtend specializes in ICT solutions (ICT Management and Maintenance, Cloud Solutions, VoIP Business telephony) for the SMB segment. As a supplier of hardware, software and IT services, they have extensive experience in ICT for the business market. Collaboration strengthened after a year of satisfactory joint work.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership with Silver competencies in Midmarket Solution Provider, Server Platform, Hosting, and Small Business. Also achieved Cloud Accelerate specialization. 3ICT is among the top 100 Microsoft partners out of 8,500 partners in the Netherlands.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• SLTN: SLTN is a Netherlands-based IT services provider specializing in managed services, cloud, and security for SMB and mid-market clients. Directly comparable to 3ICT on customer segment, managed-services offering, and Microsoft partner positioning.
• Ctac: Ctac is a Dutch IT services and consultancy firm offering managed services, cloud, and ERP implementations to mid-market customers in the Benelux. Overlapping with 3ICT on managed-services delivery and Microsoft-aligned cloud practice, though larger and more enterprise-leaning.
• Ictivity: Ictivity is a Netherlands-based managed service provider focused on SMB and mid-market IT outsourcing, cloud, and security. Direct peer to 3ICT on customer segment (Dutch SMB) and managed-services business model.
• Simac: Simac is a Dutch IT services company providing managed services, cloud, and workplace solutions to mid-market and SMB customers in the Netherlands and Belgium. Comparable to 3ICT in target segment (SMB), managed-services model, and Microsoft-centric stack, though larger in scale.
• Unica ICT Solutions:
• Pink Elephant Nederland: Pink Elephant is a Dutch IT service management specialist offering managed services, ITSM tooling, and cloud support to mid-market clients. Overlaps with 3ICT on managed-services delivery and SMB/mid-market customer focus.
• Conclusion Xeed: Conclusion Xeed is a Dutch IT services provider delivering managed workplace, cloud, and security services to mid-market and SMB customers. Comparable to 3ICT in managed-IT focus and Microsoft stack; broader portfolio under the Conclusion umbrella.
• VNC Managed IT Services: VNC is a Dutch managed IT services provider serving SMBs with cloud, workspace, and support offerings. Directly comparable to 3ICT on SMB focus, managed-services model, and Microsoft-centric cloud practice.

Others

• Kaseya: Kaseya is a global provider of IT management and MSP platform software (RMM, PSA, cybersecurity) used by managed service providers including those comparable to 3ICT. Adjacent enabler rather than a direct competitor — supplies the tooling stack that an MSP like 3ICT operates on.

Broad incumbents

• KPN Business: KPN is the incumbent Dutch telecom operator offering connectivity, cloud, and managed workplace services to SMB and enterprise customers. Broader incumbent competitor to 3ICT, with overlapping MKB-focused connectivity and cloud bundles but a much wider portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/3ictbv
• LinkedInnl.linkedin.com/company/3ict-b.v.
• Instagraminstagram.com/3ictbv
• Xx.com/3ICT

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 3ICT