ARCO

What ARCO does

ARCO is a Singapore-headquartered IT solutions provider, founded in October 2019, that delivers end-to-end IT hardware lifecycle services to enterprise customers across Asia Pacific. It operates through four integrated products: ARCTech (procurement of new-in-box or pre-owned enterprise hardware, networking equipment, and end-user devices), ARCSupport (multi-vendor maintenance and support for OEM and End-of-Life/End-of-Service-Life equipment with customisable SLAs), ARCGreen (IT Asset Disposition covering certified data erasure and environmentally compliant disposal), and ARCMetal (BareMetal-as-a-Service, a subscription that bundles devices, software, and maintenance into a recurring OpEx model). Underlying capabilities include a 15+ country APAC logistics network anchored by a regional distribution hub in Singapore, a multilingual service desk including native Japanese, and Blancco-certified secure data erasure.

The company is a wholly-owned subsidiary of DeClout Pte Ltd, itself owned by EXEO Global Pte Ltd, the overseas arm of Tokyo Stock Exchange Prime-listed Exeo Group, Inc.; ARCO Japan, Inc. was incorporated on 1 October 2021 and ARCO opened a Shibuya office in February 2022. ARCO serves telecom carriers, IT equipment manufacturers, system integrators, data centre operators, cloud and mobile application providers, and Japanese companies expanding abroad or international companies entering Japan. Revenue streams combine hardware sales, recurring ARCMetal subscriptions, multi-year managed services contracts for ARCSupport, transaction-based ITAD fees under ARCGreen, and a buy-and-leaseback offering that converts customer CapEx into ARCO-managed OpEx. Go-to-market blends direct enterprise field sales with channel-partner delivery via global system integrators, supported by EXEO Group referrals, SIA sponsorship, and the Blancco ITAD Silver Partner relationship.

Name

ARCO

Legal name

ARCO Japan, Inc.

Website

https://thearco.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

ARCO is a Singapore-based IT solutions provider, backed by Tokyo-listed EXEO Group, offering end-to-end enterprise hardware lifecycle services — procurement, multi-vendor maintenance, BareMetal-as-a-Service subscriptions, and IT asset disposition — across 15+ APAC countries, primarily serving telecom carriers, system integrators, data centre and cloud providers, and Japan-focused enterprises.

Ownership category

akta.pro rank

Product category

IT Lifecycle Management Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• IT asset disposition
• Enterprise hardware procurement
• Third-party maintenance services
• IT lifecycle management
• Bare metal infrastructure

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Technology Product Sales: Sale of new-in-box or pre-owned enterprise hardware equipment, networking equipment, and end-user devices. Provides servers, storage, networking equipment, smartphones, tablets from major OEM brands.
2. ARCMetal Subscription: BareMetal-as-a-Service subscription model combining enterprise hardware with software and maintenance services. Converts CapEx to OpEx with predictable recurring fees over contract period.
3. ARCSupport Maintenance Services: Maintenance support services for OEM/EOSL equipment with customisable SLAs. Revenue generated through service contracts with varying service levels.
4. ARCGreen ITAD Services: IT Asset Disposition services including data erasure, asset verification, and secure disposal. Helps clients extract maximum value from retiring technology.
5. Buy-and-Leaseback Model: CAPEX to OPEX conversion model where ARCO purchases existing equipment from clients, removing assets from their books and redeploying them as subscription services for other projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

ARCO provides enterprise IT hardware lifecycle management across Asia Pacific, combining technology provisioning of new and pre-owned enterprise equipment (ARCTech), BareMetal-as-a-Service subscriptions that bundle hardware with software and maintenance (ARCMetal), multi-vendor third-party maintenance for OEM and end-of-life equipment with customisable SLAs (ARCSupport), and certified IT asset disposition with secure data erasure and environmentally compliant disposal (ARCGreen). Its target customers are telecom carriers, IT equipment manufacturers, system integrators, data centre operators and cloud service providers operating across Japan and 15+ other Asia Pacific markets.

Product overview

ARCO is an IT solutions provider offering a comprehensive suite of four integrated products covering the complete IT hardware lifecycle: ARCMetal (BareMetal-as-a-Service subscription), ARCTech (technology provisioning for enterprise hardware), ARCSupport (third-party maintenance and support services), and ARCGreen (IT asset disposition and disposal). Together, these solutions enable businesses to scale up without worrying about IT lifecycle management, providing end-to-end coverage from procurement through maintenance to eventual disposition.

Differentiator

Problem solved

Functional benefit

Brands

• ARCMetal: BareMetal-as-a-Service subscription solution combining technology devices, enterprise hardware, software and maintenance services.
• ARCTech
• ARCSupport
• ARCGreen

Products and services

• ARCMetal (BareMetal-as-a-Service) Subscription-based BareMetal-as-a-Service that bundles enterprise hardware (servers, storage, networking or end-user devices) with software and maintenance services into a single recurring contract, enabling organisations to convert capital expenditure into predictable operating expenditure.
• ARCTech (Technology Provisioning) Technology provisioning solution supplying new-in-box or pre-owned enterprise hardware, networking equipment and end-user devices, supported by hardware re-engineering, testing, verification and re-configuration services and a global logistics network across 15+ APAC countries.
• ARCSupport (Maintenance Support) Multi-vendor third-party maintenance service covering OEM and end-of-life/end-of-service-life equipment with customisable SLAs, multilingual service desk, intelligent data analysis for spare parts stocking, and cost savings of up to 65% versus OEM support contracts.
• ARCGreen (IT Asset Disposition) IT Asset Disposition service providing Blancco-certified secure data erasure, degaussing, crushing, shredding, asset verification and environmentally compliant disposal of retiring IT hardware in line with local and international privacy, security and green disposal regulations.

Quantifiable outcome

• Up to 65% cost savings compared to OEM support for End-of-Life/EOSL hardware
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• BlanccocoreTechnology or IntegrationBlancco ITAD Silver Partner status indicates ARCO uses Blancco certified data erasure solutions for IT asset disposition, ensuring industry-standard secure data wiping across all supported IT assets.
• Service Industry Association (SIA)minorOthersSilver sponsor membership in the Service Industry Association demonstrates ARCO's commitment to service industry standards and provides industry visibility and networking opportunities.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Apto Solutions: IT asset disposition and data destruction provider with secure erasure services for enterprise hardware - comparable to ARCGreen and to ARCO's procurement-to-disposal lifecycle for end-user devices and servers.
• Park Place Technologies: Global third-party maintenance provider for enterprise hardware across OEM/EOSL equipment with multi-vendor SLAs - a direct counterpart to ARCO's ARCSupport service covering the same maintenance lifecycle with similar cost-saving economics.
• CXtec: Specialises in pre-owned and new networking and server hardware with lifecycle support services - closely comparable to ARCO's ARCTech provisioning paired with ARCSupport multi-vendor maintenance.
• Evernex: Worldwide third-party hardware maintenance provider for servers, storage and networking, including OEM/EOSL equipment - directly comparable to ARCSupport in capability, SLAs and cost-saving positioning.
• Sims Lifecycle Services: Global IT asset disposition specialist offering secure data destruction and circular IT services - directly comparable to ARCO's ARCGreen offering on certified data erasure and compliant end-of-life processing.
• Curvature: Provides pre-owned and new enterprise networking/hardware plus third-party maintenance and IT lifecycle services - mirrors ARCO's combination of ARCTech hardware provisioning and ARCSupport multi-vendor maintenance.

Broad incumbents

• TD SYNNEX: Global IT product and services distributor offering enterprise hardware distribution, integration and lifecycle services - a broad incumbent comparable to ARCO's ARCTech distribution arm across multiple regions.
• Ingram Micro: Worldwide wholesale distributor of IT hardware and related lifecycle services - a broad incumbent paralleling ARCO's enterprise hardware provisioning and multi-vendor distribution capabilities.
• Iron Mountain (Data Protection / ITAD): A large incumbent records-management and IT asset disposition operator; its ITAD/data destruction services overlap with ARCO's ARCGreen offering, though it operates across a much broader services portfolio.

Others

• ServiceNow IT Asset Management: Enterprise IT asset management (ITAM) software platform - complementary rather than directly competitive with ARCO's services, but highly relevant to the IT lifecycle management space ARCO operates in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/arco_sg
• LinkedInlinkedin.com/company/thearco

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARCO