What MPS Australia does

MPS Connect is an Australian medication management solutions provider and subsidiary of ASX-listed Sigma Healthcare, founded in 2003 with over 20 years of operating history. The company is headquartered in Eight Mile Plains, Queensland, and operates three TGA-licensed packing facilities spanning Queensland, NSW, and Victoria. It serves three distinct customer segments: community pharmacies, 500+ residential aged care homes, and individuals requiring medication adherence support, exclusively within the Australian market.

The company's product portfolio is organized into four integrated lines. MPS Medica is a cloud-based software platform comprising HealthStream, Quantum (workflow automation), ScriptShare (e-prescribing for the government eNRMC trial), MediSphere, and ReportRight. MPS Pak is the Dose Administration Aid (DAA) packing service delivered via Packettes, Blisters, and RediPack formats. MPS Guru delivers clinical services including pharmacists, nurses, RMMR and QUM reviews. MPS Kit supplies medical consumables. Integrations span 19+ clinical and pharmacy software platforms including Health Metrics, Person Centred Software, iCare, LeeCare, Minfos, Fred Pak, and PainChek. Operational scale metrics include DAA packing capacity up to 400 packs per day, 70% efficiency gains via Quantum, 300% throughput improvement via RediPack, and a ratio at which one technician plus one pharmacist can service 800 residents.

MPS Connect generates revenue primarily through recurring software subscriptions and per-pack DAA service fees, with supplementary revenue from clinical professional services and supply transactions. Distribution combines direct sales with channel partners, and Sigma Healthcare parent ownership supplies national pharmacy distribution leverage and procurement scale. The model produces multi-shouldered, geographically diversified recurring revenue targeting institutional aged care, pharmacy retail, and individual adherence segments across Australia.

Name

MPS Australia

Legal name

MPS Connect

Website

https://mpsconnect.com.au

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

MPS Connect is an Australian medication management solutions provider offering cloud-based software and TGA-licensed DAA packing services to community pharmacies, 500+ residential aged care homes, and individuals requiring medication adherence support.

Ownership category

akta.pro rank

Product category

Medication Management Software & Services

NAICS

Social Assistance (624)

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Services-Prepackaged Software (7372)

akta.pro primary industry

Medication Adherence, Packaging & Fulfillment Services (Blister/Unit-Dose) (HLAFALAJ)

akta.pro secondary industry

Medication Setup & Organization (Pill Boxes/Dispill/Packaging) (HSABALAB)

Keywords

• Medication management software
• Dose administration aids
• TGA licensed packing
• Aged care pharmacy
• Electronic medication charts

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. DAA Packing Services: Dose Administration Aid (DAA) packing services including Packettes and Blisters for pharmacies and aged care facilities. Charges by the pill - only pay for what is needed.
2. Software Subscriptions: Medication management software solutions including Medica, HealthStream, Quantum, ScriptShare, MediSphere, and ReportRight for pharmacies and aged care facilities.
3. Clinical Services (MPS Guru): Clinical staff support including pharmacists, nurses, and experts for training, consultant support, RMMR and QUM services, HealthChecks and Audit support.
4. Medical Supplies (MPS Kit): Supply of medical supplies including trollies, accessories, Covid tests, PPE, glucometers, and other medical products as part of Sigma Healthcare family buying power.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

MPS Connect provides end-to-end medication management solutions through four core product lines: MPS Medica (cloud-based software for prescribing, dispensing and administration), MPS Pak (Dose Administration Aid packing including Packettes, Blisters and RediPack manufactured in TGA-licensed facilities), MPS Guru (clinical support, training, RMMR and QUM services) and MPS Kit (medical supplies procurement). The offering is sold to pharmacies and aged care facilities, with individual consumers accessing packing services through partner pharmacies.

Product overview

MPS Connect offers a single, innovative end-to-end medication management system consisting of four core product lines: (1) MPS Medica - a software platform providing medication management with sub-products including HealthStream, Quantum, ScriptShare, MediSphere, and ReportRight for real-time analytics; (2) MPS Pak - packing services and DAA options including Packettes, Blisters, and RediPack for flexible dose administration; (3) MPS Guru - clinical staff support services for training, consulting, RMMR and QUM services; and (4) MPS Kit - medical supplies procurement. The system links GPs to pharmacists to individuals in the community and aged care homes, integrating packing services with documentation and quality control.

Differentiator

Problem solved

Functional benefit

Brands

• MPS Medica: End-to-end Medication Management software connecting Prescribers, Pharmacy, Facility staff, Consumers and Families for better health outcomes.
• MPS Pak
• MPS Guru
• MPS Kit

Products and services

• MPS Medica End-to-end cloud-based medication management software platform that gives each customer a single e-health record with detailed profile and medication history, connecting prescribers, pharmacy, facility staff, consumers and families.
• MPS Pak Packing services and DAA options for pharmacies, aged care facilities and individuals, including Packettes, Blisters and RediPack manufactured in TGA-licensed facilities.
• MPS Guru Clinical support services providing pharmacists, nurses and industry experts for training, consultant support, RMMR and QUM services, HealthChecks and Audit support to aged care customers.
• MPS Kit Procurement and supply of medical supplies including trollies, accessories, Covid tests, PPE, glucometers and dispensing containers for pharmacies and aged care facilities.
• Packettes Dose Administration Aid pouches holding up to 10 medications per dose time, individually labelled and barcoded with easy-open perforated edges, manufactured in TGA-licensed facilities.
• MPS Blisters Traditional blister cards packaging doses of medication within clear plastic blisters secured by paper-backed foil for community pharmacy and aged care customers.
• RediPack In-store blister packing solution combining Packettes benefits with manual blister packing, increasing manual blister packing rates by 300% for pharmacies.
• Quantum Medication management software that automates up to 70% of prescription management tasks for residential aged care customers, available as part of the MPS Medica suite.
• ScriptShare Electronic prescribing software developed for the Australian government's eNRMC trial that integrates with other MPS Connect software solutions for electronic prescriptions in residential aged care.
• MediSphere Cloud-based Electronic Medication Management software designed for ease of use and agnostic to clinical management software, used in aged care facilities.
• HealthStream Cloud-based medication management software enabling real-time changes in prescribing, dispensing and administration across pharmacy and aged care workflows.
• ReportRight Reporting and analytics system using data warehousing and PowerBI to deliver real-time dashboard analytics, legislative reporting, drug class reports, administration records, trending and corporate benchmarking.

Quantifiable outcome

• Increase packing capacity from 60 to 400 DAAs per day
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• MinfoscoreTechnology or IntegrationPharmacy software partner enabling integrated dispensing and medication management workflows.
• Fred PakcoreTechnology or IntegrationPharmacy software partner integrated with MPS Connect for seamless medication management.
• Corum HealthminorStrategic or Co-development PartnerStrategic health partner in the MPS Connect ecosystem.
• SupplyAusminorChannel Partner/ Reseller/ DistributorSupply chain partner providing distribution services for medical products.
• MIAminorOthersIndustry association partner listed among MPS Connect partners.
• ArrowtecminorChannel Partner/ Reseller/ DistributorMedical supplies distributor partner for MPS Kit products.
• Person Centred SoftwarecoreTechnology or IntegrationMajor clinical management software partner integrated with MPS Connect's medication management system for residential aged care.
• PainChekcoreTechnology or IntegrationClinical assessment tool integrated with MediSphere for pain management monitoring in aged care facilities.
• LeeCarecoreTechnology or IntegrationClinical management software partner integrated with MPS Connect for aged care facility management.
• iCarecoreTechnology or IntegrationClinical software integration partner providing medication administration tools for aged care.
• Health MetricscoreTechnology or IntegrationClinical software suite partner integrated with MPS Connect for real-time prescribing, dispensing and administration.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Pharmacy 4 Less: Australian pharmacy banner group that could internalize DAA packing or partner with competing software vendors; representative of the larger pharmacy retail chains that influence purchasing decisions for medication management services.
• EBOS Group: Large ASX/NZX-listed healthcare distribution and animal care group whose wholly-owned Webstercare business directly competes with MPS Connect; provides broader incumbent scale across pharmaceutical distribution and healthcare services in Australia and New Zealand.
• Omnicell: Large US-listed provider of medication management automation, pharmacy robotics and adherence packaging; broad incumbent with overlapping DAA blister packaging and medication administration technology that competes in adjacent international markets.
• Sigma Healthcare (Parent Group): ASX-listed parent of MPS Connect and one of Australia's largest pharmaceutical wholesalers; comparable as a broad incumbent that distributes medical products and operates pharmacy services touching the same customers MPS serves.

Direct peers

• MedAdvisor: ASX-listed digital medication management and patient adherence platform serving community pharmacies and patients; competes with MPS Connect's HealthStream/MediSphere software layer and shares the same Australian pharmacy customer base.
• Webstercare: Australian provider of medication management software and Dose Administration Aid (DAA) packing services to residential aged care and community pharmacies, the most direct head-to-head competitor to MPS Connect's Medica/Pak offering in the same Australian market.
• APHS (Australian Pharmaceutical Healthcare Services): Australian pharmacy services and dose administration aid provider operating in the same community pharmacy and aged care channels as MPS Connect, with overlapping DAA packing and medication management offerings.

Emerging players

• DoseMe: Precision dosing decision-support software for clinicians; an emerging player adjacent to MPS's medication management software portfolio, focused on a specific clinical workflow that intersects with MPS's Medica/Quantum offering.
• Person Centred Software: Clinical management software vendor for aged care that is both an integration partner and a potential adjacent competitor; its care documentation platform intersects with MPS's MediSphere medication management workflows in the same aged care customer base.
• Health Metrics: Australian clinical software suite for aged care that integrates with MPS Connect for prescribing, dispensing and administration; both partner and adjacent competitor at the software layer for residential aged care medication workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MPS Australia