Biztech
Biztech is an Australian managed service provider delivering outsourced IT, network, cybersecurity, cloud, and Olympus digital dictation services to small and medium-sized enterprises in Canberra and Sydney.
- Company typePrivate
- Founded1995
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Biztech does
Biztech is an Australian managed service provider (MSP) that delivers outsourced IT infrastructure and security services to small and medium-sized enterprises (SMEs) across the Canberra (ACT) and Sydney (NSW) regions. The company operates from two offices in Fyshwick and Rosehill and has been providing IT services for approximately 30 years, reporting 1,532 projects delivered over its history. Its portfolio spans five core service lines: Managed IT Solutions (proactive network management, security, and strategic IT planning); Network Solutions (LAN/WAN design, VPNs, wireless, NBN and VoIP); Computer Security Services (firewall audits, penetration testing, web vulnerability testing, mobile security, email threat analysis aligned with the Australian Essential Eight Maturity Model); Cloud Services (AWS migration and Microsoft Office 365 hosting with cost modelling); and Digital Dictation (Olympus hardware plus in-house transcription for medical and legal verticals).
Biztech firmographics
Firmographics- Name
- Biztech
- Legal name
- Biztech
- Website
- https://biztech.com.au
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Biztech is an Australian managed service provider delivering outsourced IT, network, cybersecurity, cloud, and Olympus digital dictation services to small and medium-sized enterprises in Canberra and Sydney.
- Ownership category
- akta.pro rank
Biztech industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Other Scientific and Technical Consulting Services (54169)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- Data Platform, BI & Analytics Integration (BPAEAAAI)
- akta.pro secondary industry
- Business Intelligence, Reporting & Visualization Services (BPAEAHAD)
Keywords
Where Biztech is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Biztech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Managed IT Services: Recurring revenue model providing proactive management of network devices, ensuring security from threats, ongoing maintenance, strategic IT planning, and continual auditing of infrastructure. Offers two payment options: 6-monthly fee or prepaid fee based on hours and support type required.
- Professional Services and Consulting: Strategic IT planning, consulting, and bespoke service delivery based on individual client requirements including out-of-hours support as an add-on service.
- Digital Dictation Hardware and Services: Sale and support of Olympus branded digital dictation devices along with transcription services. Biztech is the only authorized dealer of Olympus brand digital dictation technology in their service area.
- Network Solutions Implementation: Project-based services for network design, installation and monitoring including LAN/WAN solutions, VPN setup, firewall configuration, and wireless network solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | 6-Monthly Fee Model |
| Usage-based | Pay-as-you-go | Prepaid Fee Model |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Biztech product offering
Product offeringCore offering
Biztech is an Australian managed service provider delivering outsourced IT services to small and medium-sized enterprises. The company provides managed IT solutions (proactive network management, help desk, strategic IT planning), network solutions (LAN/WAN design, wireless, VPN, VoIP), cloud services (AWS migration, Office 365 hosting), computer security services (vulnerability testing, firewall audits, penetration testing, email threat analysis), and digital dictation services (Olympus devices and transcription for medical and legal clients).
Product overview
Biztech is an Australian Managed Service Provider (MSP) offering a comprehensive portfolio of IT services for small to medium enterprises. The core offerings consist of Managed IT Solutions, Network Solutions, Computer Security Services, Cloud Services, and Digital Dictation. Managed IT Solutions serves as the primary service, providing proactive network management, security, and strategic IT planning. Network Solutions encompasses LAN/WAN design and installation, wireless projects, WAN connectivity, and NBN/VoIP services. Computer Security Services includes web vulnerability testing, network security architecture reviews, firewall audits, mobile security, email threat analysis, and penetration testing. Cloud Services provides AWS migration and Office 365 hosting with cost modelling. Digital Dictation offers Olympus-powered voice recording and transcription. These services are designed to work together as an integrated IT management solution, allowing businesses to outsource their entire IT department to Biztech.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Solutions Outsourced IT department service for SMEs providing proactive network management, security, maintenance, strategic IT planning, infrastructure auditing, and help desk support across Windows, Apple, Linux, Android and Blackberry platforms.
- Network Solutions Network design, installation and monitoring services covering LAN/WAN, point-to-point networks, VPNs, wireless networks, firewall configuration, and WAN connectivity (MPLS, SD-WAN).
- Computer Security Services IT security services aligned with the Australian Essential Eight security model, including web vulnerability testing, network security architecture reviews, firewall audits, mobile security, email threat analysis, and penetration testing.
- Cloud Services Managed cloud services including AWS cloud migration and Microsoft Office 365 hosting, with detailed cost modelling and solutions reporting to determine suitability for SME operations.
- Digital Dictation Supply of Olympus-branded digital dictation devices with installation, training, ongoing maintenance, and in-house transcription services for medical and legal businesses.
Quantifiable outcome
- 25+ years of industry experience delivering IT services
- +2 more outcomes
Companies that use Biztech
Customer profileSegments4 records
Ideal customer profiles3 records
Biztech technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature3 records
Biztech partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Amazon Web Services (AWS)corePartnership with AWS for cloud computing services. Biztech uses AWS to relocate client business data and services to the cloud. The company invests in regular AWS-certified industry training to ensure staff maintain up-to-date cloud computing expertise.
- Microsoft Office 365coreEmail and communications hosted on Microsoft Office 365 as part of Biztech's hybrid cloud solution approach for clients.
- Trend MicrocorePartnered with enterprise cybersecurity provider Trend Micro for hosted email security analysis product to screen incoming emails from spam, malware and phishing scams.
- CiscocoreWorks with Cisco as a vendor partner for creating customized firewall products and network solutions.
- CheckpointcoreWorks with Checkpoint as a vendor partner for creating customized firewall products and security solutions.
- OlympuscoreOnly authorized dealers of Olympus brand digital dictation technology in their service area. Supplies Olympus digital recording devices with superior sound quality, encryption for security, and multi-location capability.
Scale indicators3 records
Recent moves1 record
Expansion highlights4 records
Biztech competitors and assessment
Company assessmentBroad incumbents
- Data#3: Australian IT services and solutions provider spanning cloud, security, and managed services. Overlaps with Biztech in cloud and security capabilities but operates at significantly larger scale and includes enterprise software licensing.
- Cognizant: Global IT services and consulting firm with managed services, cloud, and security practices. Comparable as an IT services competitor at the upper end of the market Biztech could expand into.
- Atturra (formerly Nexon Asia Pacific): Australian IT services and managed services provider covering cloud, security, and digital workplace. Comparable in service mix but with broader scale and enterprise reach than Biztech.
- Datacom: Large Australia/NZ-headquartered IT services firm offering managed services, cloud, and cybersecurity across multiple segments. Comparable as a managed-IT competitor with much broader scale and geographic reach than Biztech.
Direct peers
- Excite IT: Australian managed IT services and cybersecurity provider serving SME clients with bundled IT support, cloud, and security offerings. Comparable to Biztech in SME target segment and managed-services positioning.
- The Missing Link: Australian MSP offering managed IT, cybersecurity, cloud, and network services to mid-market and enterprise clients. Comparable to Biztech on service portfolio and Australian mid-market customer base, with stronger security focus.
- Brennan IT: Australian managed IT services provider serving SMEs and mid-market clients with managed IT, cloud, and security offerings. Directly comparable to Biztech in target customer (Australian SMEs), service mix (managed IT, cloud, security), and delivery model.
- ASI Solutions: Australian managed IT and cybersecurity services provider focused on SMEs and mid-market. Directly comparable to Biztech in target customer, managed-service delivery, and cybersecurity offerings.
- Interactive (Canon Business Services Australia): Australian managed services and IT solutions provider (now part of Canon Business Services) covering cloud, managed IT, security, and digital workplace for SMEs and mid-market. Direct peer to Biztech across the same Australian SME channel with similar service bundling.
Others
- Olympus (Medical Systems Division): OEM supplier of Olympus digital dictation devices that Biztech distributes and services as the exclusive authorised dealer. Relevant as the upstream technology partner for Biztech's digital dictation line of business.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Biztech social profiles
Digital presenceBiztech compliance and trust
Trust signalCompliance2 records
Biztech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Biztech leadership team
Management profileNumber of profiles
Biztech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Biztech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Biztech
What does Biztech do?
Biztech is an Australian managed service provider delivering outsourced IT services to small and medium-sized enterprises. The company provides managed IT solutions (proactive network management, help desk, strategic IT planning), network solutions (LAN/WAN design, wireless, VPN, VoIP), cloud services (AWS migration, Office 365 hosting), computer security services (vulnerability testing, firewall audits, penetration testing, email threat analysis), and digital dictation services (Olympus devices and transcription for medical and legal clients).
Is Biztech a public or private company?
Biztech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Biztech founded?
Biztech was founded in 1995. It employs 11 to 50 people.
Where is Biztech based?
Biztech is headquartered in Sydney, Australia, in the Oceania region.
How does Biztech make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and Consulting, digital Dictation Hardware and Services and network Solutions Implementation.
Who are Biztech's main competitors?
Broad incumbents on record are Data#3, Cognizant, Atturra (formerly Nexon Asia Pacific) and Datacom. Direct peers are Excite IT, The Missing Link, Brennan IT, ASI Solutions and Interactive (Canon Business Services Australia). Olympus (Medical Systems Division) is listed as an others.
Does Biztech have an API?
No public API is recorded for Biztech.
What industry is Biztech in?
Biztech's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAI, Data Platform, BI & Analytics Integration, with a secondary code of BPAEAHAD, Business Intelligence, Reporting & Visualization Services. Its NAICS code is 54151 and its SIC code is 8742.