Center of Hope Foundation

Name

Center of Hope Foundation

Legal name

Center of Hope Foundation, Inc.

Website

https://thecenterofhope.org

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Vocational Rehabilitation Services (6243), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Special Education, Disability Support & Inclusive Education Nonprofits (BPAGADAH), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Disability support services
• Day habilitation programs
• Vocational employment services
• Developmental disabilities care
• Social enterprise training

Headquarters

HQ city

Southbridge

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government/State Funding: Primary funding from Massachusetts state government (Department of Developmental Services, MassHealth) for day habilitation and employment programs. Agencies can only be paid by the Commonwealth for services delivered each day.
2. Foundation and Corporate Grants: Grants from foundations such as Fundacion MAPFRE ($36,500 in 2021, $85,000 in 2022), Arc @ Work/Walmart Foundation ($12,000), United Way ($5,000), George W. Wells Foundation, Herman Becker Family Foundation, Fels Family Foundation, and others.
3. Individual Donations: Individual donations through direct appeals, peer-to-peer fundraising campaigns, and event participation.
4. Agency Businesses Revenue: Revenue from vocational program businesses including Hope's Treasures thrift store, Just the Details auto detailing, Vivid Print printing services, Scoops of Hope ice cream parlor, and the Hope Grows Greenhouse/kitchen programs.
5. Event Fundraising: Fundraising events including golf tournaments ($125 per golfer, $400 per foursome), galas ($35 tickets for charity auctions), road races, and benefit concerts.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

The Center of Hope Foundation provides day habilitation programs, vocational employment services, family/youth services, in-home supports, advocacy, and transportation services to individuals with intellectual and developmental disabilities in Central Massachusetts and Northeastern Connecticut. The organization also operates social enterprise businesses (Hope's Treasures thrift store, Scoops of Hope ice cream parlor, Just the Details auto detailing, Vivid Print printing, and Hope Grows Greenhouse) that function as vocational training sites for program participants. Services are primarily funded through Massachusetts state agency contracts (DDS, MassHealth), supplemented by foundation grants, individual donations, and event fundraising.

Product overview

The Center of Hope Foundation operates as a comprehensive service organization (not a technology company) offering a unified portfolio of disability services across multiple programs. The core offerings include Day Habilitation Programs, Vocational Employment Services, Family/Youth Services, In-Home Supports, Advocacy, and Transportation Services. The organization also operates several agency businesses including Hope's Treasures (thrift store), Scoops of Hope (ice cream parlor), Just the Details (auto detailing), and Vivid Print (print shop), all serving as vocational training facilities. Additional programs include the Hope Grows Greenhouse (agricultural training) and VOC Café Cart (food service training). Annual fundraising events include the Hoyt Family Memorial Golf Tournament and the Hope Grows Here Capital Campaign. The organization is CARF-accredited and operates five day habilitation programs in Southbridge and Sturbridge, Massachusetts.

Differentiator

Problem solved

Functional benefit

Brands

• Hope's Treasures: A high-end thrift store offering new and like-new items, serving as a vocational training facility.
• Scoops of Hope
• Just the Details
• Vivid Print
• Hope Grows Greenhouse
• 23 Eats
• VOC Café Cart

Products and services

• Day Habilitation Programs Structured day programs offering skill development, community integration activities, and personalized support for adults with intellectual and developmental disabilities, delivered at Center of Hope facilities in Southbridge and Sturbridge.
• Vocational Employment Services Employment training and support services helping individuals with disabilities prepare for, obtain, and maintain meaningful paid work, including employer-based internships through the Partners for Positions program.
• Family/Youth Services Support services for families and youth with disabilities including resources, counseling, and family strengthening programs.
• In-Home Supports Personalized assistance and support delivered in individuals' homes to promote independence and daily living skills.
• Advocacy Programs helping individuals with disabilities and their families navigate systems, understand rights, and access resources and opportunities.
• Transportation Services Transportation assistance enabling individuals with disabilities to access programs, employment, and community activities.
• Hope's Treasures A high-end thrift store offering new and like-new items, operated as a vocational training facility for individuals with disabilities.
• Scoops of Hope Ice cream parlor providing vocational training and work experience for individuals with disabilities while serving the community.
• Just the Details Interior and exterior auto detailing service operated as a vocational training program for individuals with intellectual and developmental disabilities.
• Vivid Print Print shop offering small and large format printing services, functioning as a training facility and work experience program.
• Hope Grows Greenhouse A 20ft x 60ft greenhouse program teaching agricultural skills, healthy eating, and farm-to-table practices to individuals with disabilities.
• 23 Eats Catering service from the Center of Hope kitchen offering complete Thanksgiving meals, providing vocational food service training.
• VOC Café Cart Healthy snack cart operated throughout the facility selling meals and vegetables prepared by program members, providing paid employment and skills training.

Quantifiable outcome

• Over 700 families served across 64 towns
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered minor and core.

• Samuel Slater's RestaurantminorStrategic or Co-development Partner · 4 May 2026Venue partner for the 70th Anniversary Gala: Honoring the Past, Celebrating the Future on June 11, 2026. Restaurant's culinary team preparing buffet for the event.
• The ArccoreStrategic or Co-development Partner · 4 May 2026Center of Hope Foundation is a chapter of The Arc since 1956. National organization affiliation providing advocacy and support for people with intellectual and developmental disabilities.
• iHeartMedia Inc.minorStrategic or Co-development Partner · 1 December 2024Nominated Center of Hope Foundation as beneficiary of Trans-Siberian Orchestra concert, enabling $8,898 donation.
• Hope Grows Here Campaign Steering Committee MembersminorOthers · 23 May 2023Steering committee includes Casey Cormier (Angel Guard Products & US Tool), Chris McClure (McClure Engineering), Nick Smith (Rand-Whitney), Randy Becker (MAPFRE USA), Jay Detarando (Incom), Alan Peppel (Dexter Russell), Attorney Jeffrey Chasse, and board members.
• Fundacion MAPFREcoreStrategic or Co-development Partner · 28 April 2021Partnership with Fundacion MAPFRE for the Hope Grows Greenhouse program. Initial $36,500 grant in 2021 for greenhouse construction and programming, followed by $85,000 grant in 2022. MAPFRE employees participate in virtual programming for Employment Supports Program, educating program members on topics including interviewing, janitorial, maintenance, and volunteerism.
• The Hoyt FoundationcoreStrategic or Co-development Partner · 30 January 2019Long-standing partnership with The Hoyt Foundation founded by Dick and Rick Hoyt. Foundation donated $30,000 in 2019 and previously $15,000. Also donated custom Hoyt Running Chair in Arc Orange color for adaptive racing activities.
• Southbridge Hotel and Conference CentercoreStrategic or Co-development Partner · 19 December 2018Partner for the Partners for Positions internship program, a six-week internship providing vocational training in hospitality skills including laundry, dishes, time management, organization and hospitality. First session had 3 program members intern; one was offered a job at completion. Hotel participated in both first and second sessions.
• Harrington Healthcare SystemcoreStrategic or Co-development Partner · 19 December 2018Partner for Partners for Positions internship program. Program member Kelly Parker interned in specimen and supply transport between hospital departments. Following internship, Kelly was offered a per diem position of up to 40 hours per week. Hospital staff recognized Kelly's initiative, great demeanor, and dedication.
• Southbridge Credit UnionminorStrategic or Co-development Partner · 30 November 2018Partnership with Southbridge Credit Union which donated $3,700 from Worcester Bravehearts partnership ($100 per home run during 56-game season). Credit Union has been supporting Center of Hope for 62 years.
• Worcester BraveheartsminorStrategic or Co-development Partner · 30 November 2018Worcester Bravehearts baseball team partnered with Southbridge Credit Union for fundraising. General Manager Dave Peterson has been a friend and volunteer for the agency for many years.
• Hoyt Running ChairsminorStrategic or Co-development Partner · 11 September 2018Designs and manufactures state-of-the-art adaptive chairs for recreational and athletic activities. Donated custom chair to Center of Hope matching Arc Orange color for running group activities.
• Vibram CorporationminorStrategic or Co-development Partner · 11 September 2018Manufacturer of rubber outsoles for footwear. Donated pair of FiveFingers or Furoshiki shoes for each runner in the running group.
• Tri-Community YMCAminorStrategic or Co-development Partner · 11 September 2018Allowed Center of Hope running group to hold weekly workouts in their facility when weather does not cooperate.
• Vivid PrintminorStrategic or Co-development Partner · 11 September 2018Division of Center of Hope that will custom make wheel covers for the running chair.
• Angel Guard ProductsminorStrategic or Co-development Partner · 14 October 2013Event sponsor for Gobble Gobble Road Race (9th Annual in 2013) and employer who has embraced integrated work environment by employing individuals with disabilities and offering skill advancement opportunities.
• Providers of Central MassachusettscoreStrategic or Co-development Partner · 5 August 2013Coalition of area service providers led by The Arc Center of Hope Foundation. Organizes annual legislative events and advocacy efforts for disability services.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Open Sky Community Services: Open Sky Community Services provides day habilitation, employment, and community-based services for individuals with intellectual and developmental disabilities in Central and Western Massachusetts. Closely comparable in service mix, regional footprint, and state contracting model.
• Vinfen Corporation: Vinfen Corporation is a Massachusetts human services organization providing day and employment services, behavioral health, and community living supports for individuals with disabilities and mental health conditions. Directly comparable in operating model, funding mix, and service geography.
• Bay Cove Human Services: Bay Cove Human Services provides day habilitation, employment services, and community supports for individuals with intellectual and developmental disabilities across Eastern Massachusetts. Comparable as another large Massachusetts DDS-funded human services nonprofit with a similar vocational and community-based service portfolio.
• Justice Resource Institute (JRI): JRI delivers day habilitation, employment, and community-based supports across Massachusetts for children, adults, and families, including those with developmental disabilities. Comparable in human services scale, state funding, and community integration services.
• Riverside Community Care: Riverside Community Care delivers developmental services, day programs, and employment supports across Massachusetts. Directly comparable to Center of Hope as a regional human services nonprofit serving people with disabilities with state-funded reimbursement.
• Seven Hills Foundation: Seven Hills Foundation is a Massachusetts-based human services nonprofit serving children and adults with intellectual and developmental disabilities, including day programs, residential services, and vocational supports. Closely comparable to Center of Hope in mission, geography, and service mix across Central and Eastern Massachusetts.
• Advocates Inc. Advocates Inc. is a Massachusetts human services organization offering day and employment services for people with developmental disabilities and brain injuries. Comparable in state-funded reimbursement model and disability services portfolio serving Massachusetts residents.
• Aspire Living & Learning: Aspire Living & Learning (formerly Lifeworks) provides day programs, vocational services, and residential supports for individuals with intellectual and developmental disabilities across New England. Comparable in disability services portfolio and community-based services operating model.

Broad incumbents

• The Arc of the United States: The Arc of the United States is the national parent organization of which Center of Hope is a chapter. Comparable as the umbrella organization providing advocacy, standards, and policy support for chapter organizations like CoHF across the entire country.

Emerging players

• Aspire Health Services: Aspire Health Services (formerly Aspire of Illinois, with operations in multiple states) provides community-based services and supports for individuals with developmental disabilities. Comparable in service categories (vocational, day, and community living) though operating in different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/intent/tweet?url=https%3A%2F%2Fthecenterofhope.org%2F
• YouTubeyoutube.com/channel/UCYnHeYgJfBpc1UviLSHaY7A
• Facebookfacebook.com/centerofhope.org
• Instagraminstagram.com/centerofhopefoundation
• LinkedInlinkedin.com/company/the-center-of-hope

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Center of Hope Foundation