Doxy.me

What Doxy.me does

Doxy.me Inc. is a privately held, Charleston, South Carolina-based telemedicine platform founded in 2014 that provides browser-based, HIPAA-compliant video consultation infrastructure to over one million healthcare providers worldwide. The platform is purpose-built for clinical use, requiring no downloads, no patient login, and no app installation — patients join sessions via a unique provider URL (e.g., doxy.me/DrParker) from any browser on any device. Its core architecture relies on WebRTC peer-to-peer video with end-to-end encryption, powered by Vonage Video API for video sessions, Twilio for SMS notifications, Ably for real-time messaging, Stripe for payments, and Frontegg for authentication. The product surface extends beyond video into a comprehensive clinical workflow suite including a virtual waiting room, teleconsent forms, SOAP/DAP documentation templates, session transcripts, EMDR therapy tools, CBT activities, whiteboard collaboration, interpreter integration (via Voyce), integrated fax, payment processing, and an AI-powered Scribe for automatic note generation.

Doxy.me monetizes through a freemium model: a free tier with a no-cost Business Associate Agreement (BAA) drives top-of-funnel adoption among solo practitioners and small clinics, while paid subscription tiers unlock advanced clinical features (Scribe, transcripts, custom branding, assessments, group calls, shared rooms) on monthly or annual billing, with enterprise custom contracts available for larger healthcare organizations. Go-to-market is product-led with a self-serve signup flow supplemented by content marketing (Telehealth.org, Inside Telemedicine blog), customer case studies, and category-leader recognition on G2 and GetApp. The customer base spans mental health therapists, MSK providers (Airrosti), weight-loss startups (Henry Meds), nonprofit mobile clinics (TeleHealth Van), and underserved-community programs (Family & Children's Services), with no disclosed institutional funding, suggesting a bootstrapped, founder-led operating model.

Strategic activity in 2024–2025 includes the acquisition of the Telemental Health Institute (May 2025), a VR Exposure Therapy platform partnership with Lucid Reality Labs backed by NIMH funding (October 2025), a medical interpretation partnership with Voyce (May 2024), and the launch of the Flex MSK care program with Airrosti (2025) — collectively signaling an expansion from horizontal video infrastructure into verticalized clinical enablement and immersive therapeutic modalities. Compliance posture spans HIPAA, SOC 2 Type II, GDPR, CPRA, PHIPA/PIPEDA, and HITECH.

Name

Doxy.me

Legal name

Doxy.me Inc.

Website

https://doxy.me

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Doxy.me is a privately held, browser-based telemedicine platform providing HIPAA-compliant video consultations to over one million healthcare providers worldwide via a freemium model, with premium subscription tiers adding clinical workflow tools, AI documentation, and interpretation services.

Ownership category

akta.pro rank

Product category

Telehealth Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA)

Keywords

• Telemedicine platform
• HIPAA-compliant video
• Virtual waiting room
• Telehealth software
• Remote patient consultations

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Free Tier (Freemium): Doxy.me offers a free tier with a free BAA, enabling individual providers and small practices to adopt the platform at no cost. This serves as the primary acquisition funnel, with free users converting to paid plans as their practice grows.
2. Premium Subscription Plans: Paid subscription tiers offering advanced features including clinic branding, custom waiting rooms, assessments, EMDR, interpreter services, scribe AI, fax, payment processing, session recording, transcripts, and extended capabilities. Pricing is tiered with monthly and annual billing options. Enterprise custom contracts are available for larger organizations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Doxy.me is a browser-based telemedicine video platform purpose-built for healthcare professionals to conduct HIPAA-compliant video consultations with patients. The platform enables zero-friction access via unique provider URLs with no downloads, no patient login, and no app installation required. It offers a free tier with a free BAA for individual providers, plus premium subscription plans with clinical documentation tools, group calls, EMDR, CBT activities, interpreter services, AI-powered scribe, payment processing, and integrated fax.

Product overview

Doxy.me is a browser-based telemedicine platform designed solely for healthcare professionals, providing HIPAA-compliant video consultations between providers and patients. The core offering includes video sessions accessible via unique URLs with no downloads or patient login required. The platform features a Virtual Waiting Room, session documentation tools (SOAP/DAP notes, transcripts), teleconsent forms, group calls, screen sharing, and chat. Premium add-ons include AI-powered Scribe for documentation, session recording, transcription, EMDR therapy tools, CBT activities, whiteboard, interpreter services (via Voyce), file/photo transfer, fax, payment processing (via Stripe), closed captions, and custom clinic branding. The platform is SOC 2-certified and undergoes annual HIPAA compliance audits.

Differentiator

Problem solved

Functional benefit

Products and services

• Doxy.me Telemedicine Platform Browser-based telemedicine video platform enabling HIPAA-compliant video consultations between healthcare providers and patients. Requires no downloads or patient login; sessions accessible via unique provider URLs.
• Doxy.me Scribe (AI Documentation Assistant) AI-powered documentation assistant that helps providers create session notes and clinical documentation automatically during telehealth sessions.
• VIP Chat (Airrosti + Doxy.me) Industry-first, no-cost, no-obligation virtual consultation service powered by doxy.me enabling individuals to book a free 15-minute video appointment with a musculoskeletal expert for symptom discussion and guidance.
• Flex MSK Care Program (Airrosti + Doxy.me) Digital-first musculoskeletal care program combining proprietary muscle and joint assessments, personalized exercise programming, a complimentary rehab toolkit, and 24/7 support via doxy.me video calls or chat.
• VR Exposure Therapy Platform Immersive, therapist-guided VR treatment platform for phobias, PTSD, and panic disorders, featuring customizable virtual environments with realistic animal stimuli across 14 dog breeds, 6 spider species, and 8 snake species, enabling clinicians to control exposure intensity in real time.
• Doxy.me Mobile App

Quantifiable outcome

• Trusted by over 1 million healthcare providers
• +8 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature26 records

Partnerships

Three partnerships are on record, tiered core and strategic.

• Lucid Reality LabscoreStrategic or Co-development Partner · 30 October 2025Doxy.me partnered with Lucid Reality Labs to develop a VR Exposure Therapy platform for immersive, therapist-guided treatment of phobias, PTSD, and panic disorders. The platform is funded by the National Institute of Mental Health (NIMH) with research collaboration from the University of South Florida. It features customizable virtual environments with realistic animal stimuli and is currently undergoing clinical trials.
• VoycestrategicGTM or Marketing Partner · 21 May 2024Doxy.me partnered with Voyce as its medical interpretation partner, enabling providers to deliver telehealth sessions with live medical interpretation across multiple languages directly within the doxy.me platform — extending accessibility to diverse and multilingual patient populations.
• University of South FloridastrategicStrategic or Co-development PartnerUniversity of South Florida serves as the research collaborator on the VR Exposure Therapy platform project, contributing clinical research expertise alongside NIMH funding and Lucid Reality Labs development.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TherapyNotes: TherapyNotes combines EHR, scheduling, and integrated telehealth video for behavioral health providers, competing for the same mental-health practitioner customers that anchor Doxy.me's user base.
• SimplePractice: SimplePractice is a practice-management + telehealth platform built for solo therapists and small mental health practices, overlapping significantly with Doxy.me's largest customer segment.
• Doximity Dialer: Doximity's telehealth dialer and video tools target the same clinician base as Doxy.me, offering browser- and app-based secure calling with a large physician network effect.
• Zoom for Healthcare: Zoom's HIPAA-compliant healthcare offering provides browser-based video visits and is directly comparable to Doxy.me's core platform, competing for the same solo-practitioner and small-clinic segment with a much larger brand footprint.
• Updox (EverCommerce): Updox provides HIPAA-compliant video chat, secure messaging, and patient engagement tools to small and mid-sized practices, overlapping with Doxy.me's SMB telehealth positioning.
• Mend: Mend offers patient-self-scheduling, automated reminders, and HIPAA-compliant telehealth video targeted at specialty practices and clinics — a comparable telehealth workflow platform to Doxy.me.
• VSee: VSee provides a HIPAA-compliant telehealth video platform with waiting rooms and clinical workflows, directly comparable to Doxy.me in positioning and feature set.

Broad incumbents

• Amwell: Amwell is a large-scale, health-system-focused virtual care platform with deep EHR integrations and a wide service portfolio, competing indirectly with Doxy.me in the same provider ecosystem.
• Teladoc Health: Teladoc is a publicly traded incumbent offering a broad virtual care platform spanning primary, mental, and specialty care; it competes with Doxy.me in the enterprise and payer markets while serving overlapping customer profiles.

Others

• Vonage Video API: Vonage provides the underlying video API infrastructure that powers Doxy.me's core telemedicine calls, making it both a critical vendor and an adjacent enabler in the telehealth stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/doxymehq
• YouTubeyoutube.com/@doxyme-telehealth
• Facebookfacebook.com/doxyme
• LinkedInlinkedin.com/company/doxy-me
• Instagraminstagram.com/doxyme

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doxy.me