Centrum Voor Dienstverlening

What Centrum Voor Dienstverlening does

Centrum Voor Dienstverlening (CVD) is a Dutch non-profit social services organization founded in 1971 and headquartered at Westblaak 96 in Rotterdam. It provides shelter, housing support, nursing care, coaching, and training services to vulnerable populations including homeless individuals, people with mental health issues or addiction, families in crisis, and individuals under judicial measures. CVD operates across Rotterdam and Krimpen aan den IJssel, serving approximately 500 staff and a broad client base through a portfolio that includes night shelter, Room First housing-first programs, recovery and nursing departments, supported living facilities, forensic outpatient care, and 24/7 crisis intervention services under the H.O.M.E. methodology (Recovery, Development, Participation, Self-direction).

CVD's service delivery relies on a digital infrastructure centered on its MijnCVD client portal (available as website and mobile app) that enables clients to access personal plans and communicate with coaches, supplemented by Google Analytics for usage tracking and ReadSpeaker for accessibility. The organization holds HKZ/ISO 9001 quality certification and NEN 7510 information security certification. CVD is a core partner in the Sociaal Werk Rotterdam (SWR) consortium alongside Incluzio Rotterdam and DOCK, which integrates basic social services across Rotterdam's neighborhood teams.

The business model is government-funded managed services: revenue flows from municipal contracts under the Wet maatschappelijke ondersteuning (Wmo/Social Support Act), reimbursements under the Wet langdurige zorg (Wlz/Long-Term Care Act), and healthcare insurance, with multi-year contracts. Client intake is driven by referrals from municipal service desks (Vraagwijzer), healthcare professionals, housing corporations, schools, police, and partner organizations. CVD is a non-profit, so any surplus is reinvested in services; there is no equity funding, M&A activity, or parent company. The funding model and reliance on Dutch social legislation mean CVD's revenue is tightly coupled to Rotterdam municipal policy and national healthcare reimbursement frameworks.

Name

Centrum Voor Dienstverlening

Legal name

Centrum Voor Dienstverlening

Website

https://cvd.nl

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

Centrum Voor Dienstverlening (CVD) is a Rotterdam-based Dutch non-profit social services organization providing shelter, housing support, nursing care, coaching, and crisis intervention to homeless and vulnerable populations, funded through Wmo/Wlz government contracts.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Individual and Family Services (6241), Other Residential Care Facilities (62399)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Cash & Voucher Assistance (CVA) / Emergency Social Assistance (BPADADAI)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Social services
• Homeless shelter
• Housing support
• Outpatient counseling
• Crisis intervention

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Government-funded social services: CVD operates as a social service provider funded primarily through Dutch government social support legislation, including the Wet maatschappelijke ondersteuning (Wmo/Social Support Act) and the Wet langdurige zorg (Wlz/Long-Term Care Act). Revenue comes from municipal contracts, healthcare insurance, and government reimbursements for care services provided to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Centrum Voor Dienstverlening (CVD) provides shelter, housing support, outpatient coaching, nursing care, training, and crisis intervention services to vulnerable individuals in Rotterdam and surrounding municipalities. Services are funded primarily through Dutch government social support legislation (Wmo/Social Support Act and Wlz/Long-Term Care Act) and include night shelter beds, supported housing, the Room First housing-first program, and the MijnCVD online client portal.

Product overview

CVD (Centrum Voor Dienstverlening) is a social services organization in Rotterdam providing a comprehensive portfolio of support, shelter, and housing services. The core offering consists of coaching by appointment, living with coaching, and shelter services (including night shelter, Room First, and recovery/nursing care). These are supported by specialized services such as forensic outpatient care, neighborhood team integration, and 24/7 crisis intervention. CVD also operates client portal MijnCVD, which provides online access to personal plans and coach communication. Special housing initiatives include Housing First, Project 010, and Skaeve Huse. The organization serves approximately 500 people and operates under the H.O.M.E. method framework focusing on Recovery, Development, Participation, and Personal Control.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• City Agreement against Homelessness - CVD participates in the Stadsakkoord tegen Dakloosheid, collaborating with political parties and social organizations to address homelessness in Rotterdam.

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Sociaal Werk Rotterdam (SWR)coreStrategic or Co-development PartnerIn 2017, Incluzio Rotterdam, CVD, and DOCK combined forces to provide basic care for adults within Rotterdam neighborhood teams under the SWR umbrella. Official start was January 1, 2018. This partnership integrates services from multiple organizations including SOL (elderly care), Enver (parents and children), and MEE (people with disabilities) to provide comprehensive support to Rotterdam residents.
• Gemeente (Municipality)coreStrategic or Co-development PartnerCVD works extensively with the Municipality of Rotterdam for funding through Wmo and providing social services. The municipality provides referrals through Vraagwijzer and coordinates housing initiatives.
• CIZ (Centrum Indicatiestelling Zorg)minorOthersCIZ is a third-party source system that provides client data for care assessments and indications for Long-Term Care Act (Wlz) services.
• Belastingdienst (Tax Authorities)minorOthersData sharing partner for income verification and financial assessments related to client contributions.
• PFZW (Pensioenfonds Zorg en Welzijn)minorOthersThird-party source system for client data sharing related to social services provision.
• Incluzio RotterdamcoreStrategic or Co-development PartnerPartner in Sociaal Werk Rotterdam (SWR) collaboration, providing integrated social services in Rotterdam neighborhood teams.
• DOCKcoreStrategic or Co-development PartnerPartner in Sociaal Werk Rotterdam (SWR) collaboration, providing integrated social services in Rotterdam neighborhood teams.
• Zorg- en Veiligheidshuis Rotterdam RijnmondminorStrategic or Co-development PartnerCollaboration partner for forensic outpatient care, working together with other care providers, housing corporations, and district teams to promote integrated care and maintain grip on safety risks.
• SOLminorStrategic or Co-development PartnerPartner organization within Sociaal Werk Rotterdam, providing support for elderly residents in Rotterdam neighborhood teams.
• EnverminorStrategic or Co-development PartnerPartner organization within Sociaal Werk Rotterdam, providing support for parents and children in Rotterdam neighborhood teams.
• MEEminorStrategic or Co-development PartnerPartner organization within Sociaal Werk Rotterdam, providing support for people with disabilities in Rotterdam neighborhood teams.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Kwintes: Kwintes provides supported housing, outpatient guidance, and crisis services for vulnerable populations across multiple Dutch regions. Its multi-region delivery of Wmo/Wlz-funded social services makes it a directly comparable operational peer to CVD.
• Pameijer: Pameijer is a Dutch nonprofit supporting people with psychosocial vulnerabilities, intellectual disabilities, and forensic care needs through supported housing and outpatient guidance. Its Wmo/Wlz-funded service portfolio and case management approach overlap materially with CVD's offerings.
• DOCK: DOCK is a direct peer and SWR consortium partner with CVD, jointly delivering adult social support within Rotterdam neighborhood teams. The organizations share the same client segments, funding sources, and service delivery model, making DOCK one of the closest operational comparables.
• HVO-Querido: HVO-Querido is a direct Amsterdam-based peer offering shelter, supported housing, and outreach services for homeless and vulnerable adults. Its Housing First model, municipal funding base, and nonprofit status make it a strong operational and funding-model comparable to CVD.
• De Regenboog Groep: De Regenboog Groep provides Amsterdam-based social services including day shelters, supported housing, and outreach for homeless individuals with addiction and mental health issues. Its client population, Dutch municipal funding model, and nonprofit structure are closely comparable to CVD.
• Lister Ondersteuning: Lister is a Dutch nonprofit providing supported living, coaching, and shelter services for vulnerable adults with psychosocial issues across multiple regions. Its service mix, Wmo/Wlz funding model, and emphasis on recovery-oriented support make it a relevant operational peer to CVD.
• Incluzio Rotterdam: Incluzio Rotterdam is a direct peer and co-founder of the Sociaal Werk Rotterdam consortium alongside CVD. Both organizations deliver integrated social support, shelter, and neighborhood-team services in Rotterdam under shared municipal contracts, making them natural comparables on service portfolio, client base, and revenue model.

Broad incumbents

• Leger des Heils Nederland: Leger des Heils Nederland is the largest broad-incumbent Dutch provider of shelter, supported housing, and social care services. It operates nationally with overlapping programs in night shelter, Housing First, and addiction support, making it a relevant incumbent benchmark for CVD's service model and funding dynamics.

Regional players

• Stichting Maatschappelijke Opvang Limburg (Traject): Traject is a Limburg-based regional social services provider delivering shelter, supported housing, and outreach services funded through Dutch social care legislation. Its operating model and target population are comparable to CVD, though it serves a distinct geography.
• Stichting de Tussenvorziening: Stichting de Tussenvorziening is a Utrecht-based regional peer offering shelter, supported housing, and debt/financial support services for vulnerable adults. Its service model, Dutch municipal funding base, and target population closely mirror CVD's operations in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cvdrotterdam
• Facebookfacebook.com/CentrumVoorDienstverlening1
• LinkedInlinkedin.com/company/centrum-voor-dienstverlening

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centrum Voor Dienstverlening