iSolution Store
iSolution Store is a Brazilian Apple device repair and accessories retailer operating 8+ stores in São Paulo's premium shopping malls, serving individual consumers needing same-day iPhone, iPad, Mac, and Apple Watch repair, plus a corporate B2B channel.
- Company typePrivate
- Founded2007
- HeadquartersMoema, Brazil
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What iSolution Store does
iSolution Store is a Brazilian technical assistance and retail company that specializes in the repair of Apple devices, including iPhones (iPhone 8 through iPhone 15 Pro Max), iPads, Apple Watches, and Mac computers (iMac, MacBook Air, MacBook Pro including M1/M2/M3 variants, and Mac Pro). Core services include screen replacement, battery replacement, back glass and chassis replacement, water damage recovery via chemical bath under a "pay only if it works" model, and specialized technical support such as data recovery, device migration, and WhatsApp transfer. Repairs are performed by certified technicians using premium-quality parts within a dedicated technical analysis center (laboratory), with warranties of 3 months on battery repairs and 6 months on Mac Pro repairs. The company also retails premium smartphone and tablet accessories from brands including JBL, Speck, Geonav, Prodigee, Zagg, and Spigen.
The business operates through a network of more than 8 physical storefronts concentrated in premium shopping malls across São Paulo (Moema, Ibirapuera, Iguatemi, JK Iguatemi, Market Place, Villa Lobos, Cidade Jardim, and Jardim Sul), complemented by a free pickup and delivery service (motoboy) for repairs and a dedicated corporate B2B channel with direct invoice billing. Customer acquisition is driven primarily by mall foot traffic, WhatsApp-led inquiries, Google Maps presence (4.9/5 rating), and word-of-mouth referrals. Pricing is quote-based and not publicly disclosed, with installment payment options up to 6x without interest for individual consumers and tailored pricing for corporate clients.
The company serves two primary segments: individual consumers requiring fast same-day repair service and corporate clients managing fleets of Apple devices for their workforce. With 17 years of continuous operation since founding in 2007, iSolution positions itself as a pioneer in Apple device technical assistance in Brazil. The company is privately held, headquartered in Moema, São Paulo, and employs 51-100 staff across its physical locations.
iSolution Store firmographics
Firmographics- Name
- iSolution Store
- Legal name
- iSolution
- Website
- https://iphonesolution.com.br
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- iSolution Store is a Brazilian Apple device repair and accessories retailer operating 8+ stores in São Paulo's premium shopping malls, serving individual consumers needing same-day iPhone, iPad, Mac, and Apple Watch repair, plus a corporate B2B channel.
- Ownership category
- akta.pro rank
iSolution Store industry classification
Industry- Product category
- Consumer Electronics Repair Services
- NAICS
- Electronics and Appliance Retailers (4492)
- SIC
- Retail-Radio, Tv & Consumer Electronics Stores (5731)
- akta.pro primary industry
- Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)
- akta.pro secondary industry
- Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG)
Keywords
Where iSolution Store is headquartered
LocationHeadquarters
- HQ city
- Moema
- HQ country
- Brazil
- HQ region
- Latin America
Offices8 records
Markets served
iSolution Store business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations
Revenue model
- Technical Repair Services: Screen replacement, battery replacement, casing/body replacement, water damage repair, and diagnostic services for Apple devices including iPhone, iPad, Apple Watch, and Mac computers. Revenue generated from one-time repair fees with 3-month warranty on battery repairs and 6-month warranty on Mac Pro repairs.
- Premium Accessories Sales: Sale of premium smartphone and tablet accessories including cases, headphones, speakers from brands like JBL, Speck, Geonav, Prodigee, Zagg, and Spigen.
- Corporate B2B Services: Technical support and repair services for corporate clients with direct billing options and special pricing conditions for businesses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Repair services quote-based |
| Other | Multi-year contract | Corporate billing option |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
iSolution Store product offering
Product offeringCore offering
iSolution Store is a Brazilian technical assistance company that provides repair services for Apple devices including iPhone screen, battery, and chassis replacement, water damage recovery (chemical bath), and repairs for iPad, Apple Watch, and Mac computers. The company also sells premium smartphone and tablet accessories from brands such as JBL, Speck, Geonav, Prodigee, Zagg, and Spigen across more than eight retail locations in São Paulo shopping malls.
Product overview
iSolution Store is a Brazilian technical assistance company that operates as a service-focused business rather than a traditional software product company. The core offering consists of repair services for Apple devices including iPhone screen replacement (Troca de Tela), battery replacement (Troca de Bateria), chassis replacement (Troca de Carcaça), water damage repair (Banho Químico), Apple Watch repair, iPad repair, and Mac computer repair (covering MacBook Air, MacBook Pro, iMac, and Mac Pro models including M1, M2, and M3 variants). These repair services are available across a wide range of iPhone models from iPhone 8 through iPhone 15 Pro Max. The company also offers complementary services including corporate accounts (Atendimento Corporativo), free pickup and delivery (Serviço Delivery), data recovery and device migration (Suporte Técnico Especializado Apple), and a retail line of premium accessories including cases and audio products from brands like JBL, Speck, Geonav, Prodigee, Zagg, and Spigen.
Differentiator
Problem solved
Functional benefit
Products and services
- iPhone Screen Replacement (Troca de Tela) Screen replacement service for iPhone models from iPhone 8 to iPhone 15 Pro Max, using premium quality parts and including screen insurance. Targeted at individual iPhone owners with broken screens.
Quantifiable outcome
- Same-day repair capability for most common iPhone issues
- +2 more outcomes
Companies that use iSolution Store
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
iSolution Store technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
iSolution Store partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor.
- JBLminorJBL audio products including headphones and speakers sold at iSolution retail locations as part of the premium accessories mix
- SpeckminorPremium phone cases and protective accessories sold at iSolution stores
- GeonavminorPremium smartphone and tablet accessories sold at iSolution retail locations
- ProdigeeminorPremium phone cases sold at iSolution stores
- ZaggminorScreen protectors and phone cases sold at iSolution retail locations
- SpigenminorPremium phone cases and device accessories sold at iSolution stores
Scale indicators4 records
Recent moves6 records
Expansion highlights12 records
iSolution Store competitors and assessment
Company assessmentPeers
Direct peers
- Dr. Cell: Brazilian smartphone and tablet repair chain offering screen, battery, and board-level repairs across multiple physical locations, directly comparable in service mix and consumer audience to iSolution.
- uBreakiFix: International device repair franchise specializing in smartphone, tablet, and computer repairs; comparable in service model (screen/battery replacement, diagnostics) but operates primarily in North America, not Brazil.
- Cellairis: Global mall-based device repair and accessories retailer with same-day repair focus, comparable in mall-store strategy and Apple-adjacent consumer audience.
- Chipset Assistência Técnica: Brazilian multi-brand smartphone repair specialist with physical stores and same-day service, comparable to iSolution in device-repair core offering and walk-in consumer base.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks4 records
Key highlights7 records
Customer concentration
iSolution Store social profiles
Digital presenceiSolution Store financial estimates
Financial estimateRevenue estimate
Valuation estimate
iSolution Store leadership team
Management profileNumber of profiles
iSolution Store funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iSolution Store M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iSolution Store
What does iSolution Store do?
iSolution Store is a Brazilian technical assistance company that provides repair services for Apple devices including iPhone screen, battery, and chassis replacement, water damage recovery (chemical bath), and repairs for iPad, Apple Watch, and Mac computers. The company also sells premium smartphone and tablet accessories from brands such as JBL, Speck, Geonav, Prodigee, Zagg, and Spigen across more than eight retail locations in São Paulo shopping malls.
Is iSolution Store a public or private company?
iSolution Store is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iSolution Store founded?
iSolution Store was founded in 2007. It employs 51 to 100 people.
Where is iSolution Store based?
iSolution Store is headquartered in Moema, Brazil, in the Latin America region.
How does iSolution Store make money?
Three revenue lines are on record. Technical Repair Services are the primary driver. The others are premium Accessories Sales and corporate B2B Services.
Who are iSolution Store's main competitors?
Apple Authorized Service Providers (Brazil) is listed as a peer. Direct peers are Dr. Cell, uBreakiFix, Cellairis and Chipset Assistência Técnica.
Does iSolution Store have an API?
No public API is recorded for iSolution Store.
What industry is iSolution Store in?
iSolution Store's product category is Consumer Electronics Repair Services. Its primary akta.pro industry code is CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs), with a secondary code of CRACAJAG, Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers). Its NAICS code is 4492 and its SIC code is 5731.