inWorks
inWorks LLC is a founder-owned, Uwchland-based IT managed services provider founded in 2010, delivering Microsoft cloud, cybersecurity, hardware procurement, and helpdesk services to business enterprises with remote-workforce and branch-office needs across the United States.
- Company typePrivate
- Founded2010
- HeadquartersUwchland, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What inWorks does
inWorks LLC is a privately held, founder-owned IT managed services provider founded in 2010 by Ilya Lehrman and headquartered in Uwchland, Pennsylvania. The firm delivers IT infrastructure, helpdesk and managed services, asset management, application development, and cybersecurity solutions built around the Microsoft cloud ecosystem (Microsoft 365 and Azure). It serves business enterprises, organizations with remote workforces, and branch offices through a direct enterprise field-sales motion with quote-based, scope-tailored pricing and a horizontal segmentation approach.
The company's offering is assembled rather than invented: it integrates best-in-class vendor solutions from Microsoft, HP, Lenovo, Dell, Xerox, LMS365, LastPass, WatchGuard, and Yealink, and sources the full hardware/software catalog through TD Synnex and Ingram Micro. This two-tier distribution structure is unusually broad for a firm of its size and underpins its single-source procurement value proposition for clients. The company has launched one proprietary tool, Link Redirector, currently offered as a free trial, and maintains a Substack newsletter authored by the founder as a top-of-funnel marketing channel.
inWorks operates with 1-10 employees on a bootstrapped, founder-led basis. There are no disclosed funding rounds, acquisitions, certifications, regulatory actions, or ownership changes in the source data. Revenue and pricing are not publicly disclosed, and the firm has no named customer logos, no disclosed patents, and no awards. The business model combines managed services contracts, hardware resale, and project-based professional services, with vendor partnerships serving as the primary mechanism for capability delivery rather than internal R&D.
inWorks firmographics
Firmographics- Name
- inWorks
- Legal name
- inWorks LLC
- Website
- https://atin.works
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- inWorks LLC is a founder-owned, Uwchland-based IT managed services provider founded in 2010, delivering Microsoft cloud, cybersecurity, hardware procurement, and helpdesk services to business enterprises with remote-workforce and branch-office needs across the United States.
- Ownership category
- akta.pro rank
inWorks industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- IT Workflow Automation & Orchestration Platforms (HDAEALAF)
- akta.pro secondary industries
- Workflow Automation for IT & Ops (Runbooks, Job Scheduling) (HDAEAHAH), Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)
Keywords
Where inWorks is headquartered
LocationHeadquarters
- HQ city
- Uwchland
- HQ country
- United States
- HQ region
- North America
Markets served
inWorks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Managed Services: Ongoing managed services including helpdesk support, asset management, and IT infrastructure maintenance
- Hardware Procurement: Procurement and deployment of hardware equipment including office computers, laptops, multifunction devices, and networking equipment from vendor partners
- Professional Services: Application development, cybersecurity implementation, cloud migration, and infrastructure setup services
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
inWorks product offering
Product offeringCore offering
inWorks LLC provides managed IT infrastructure, helpdesk and asset management, hardware procurement, application development, and cybersecurity services for business clients, with a foundational focus on the Microsoft cloud ecosystem (Microsoft 365 and Azure). The company sources equipment and software through partnerships with Microsoft, HP, Lenovo, Dell, Xerox, WatchGuard, LastPass, LMS365, Yealink, and major distributors TD Synnex and Ingram Micro, and offers a proprietary Link Redirector tool via free trial.
Product overview
inWorks LLC provides a comprehensive managed IT services portfolio built around Microsoft cloud infrastructure. The offering encompasses infrastructure management, intranet solutions, IT support and security services. The core products include Link Redirector (a link management tool offered via trial), alongside managed services such as helpdesk and managed services, hardware procurement, asset management, information radiation, application development, and cybersecurity implementation. The company leverages partnerships with Microsoft (Azure, Microsoft 365), WatchGuard, LMS365, LastPass, and hardware vendors (HP, Lenovo, Dell, Xerox, Yealink) to deliver integrated solutions for remote workforce, office infrastructure, secure branch connectivity, and cybersecurity compliance requirements.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Infrastructure and Helpdesk Services Ongoing managed services including helpdesk support, asset management, and IT infrastructure maintenance delivered to business clients.
- Hardware Procurement and Deployment Procurement and deployment of hardware equipment including office computers, laptops, multifunction devices, and networking equipment sourced from HP, Lenovo, Dell, Xerox, and Yealink.
- Cybersecurity Implementation Services Cybersecurity implementation including WatchGuard network, WiFi, and computer security with endpoint detection and response (EPDR) to meet cybersecurity insurance requirements.
- Cloud Migration and Microsoft Cloud Services Cloud infrastructure setup and management using Microsoft 365 for productivity and Microsoft Azure for custom datacenter and cloud solutions, built around inWorks' core Microsoft cloud expertise.
- Application Development Services Custom application development services for business clients as part of inWorks' expanded services portfolio.
- Link Redirector A link management/redirection tool offered as a free trial via the inWorks website, with specific functionality details not specified.
Companies that use inWorks
Customer profileSegments3 records
Ideal customer profiles3 records
inWorks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
inWorks partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft provides all cloud services including email and document management through Microsoft 365 and custom datacenter solutions via Microsoft Azure. This is a foundational partnership for inWorks LLC's core offering of helping companies leverage Microsoft cloud resources.
- HPcoreHP delivers hardware for office and remote workers. inWorks selects the best machines for every tier from information worker to CAD designer.
- LenovocoreLenovo delivers hardware for office and remote workers alongside HP and Dell, providing equipment options across all performance tiers.
- DellcoreDell delivers hardware for office and remote workers alongside HP and Lenovo, rounding out the hardware vendor portfolio.
- XeroxcoreXerox handles physical document input and output including scanning to SharePoint and printing in large office environments. Includes automatic toner management and on-demand procurement via online tools.
- WatchGuardcoreWatchGuard provides network, WiFi, and computer security solutions with a single management console for threat visibility. Offers endpoint detection and response (EPDR) to meet cybersecurity insurance requirements.
- TD SynnexcoreTD Synnex is one of the largest distributors of hardware and software in the United States, enabling inWorks to source virtually any technology product for client needs.
- Ingram MicrocoreIngram Micro is one of the largest distributors of hardware and software in the United States, working alongside TD Synnex to provide comprehensive procurement capabilities.
Scale indicators1 record
Recent moves6 records
Expansion highlights3 records
inWorks competitors and assessment
Company assessmentBroad incumbents
- SHI International: Major IT solutions and services company providing hardware, software, cloud, and managed services to enterprise and mid-market clients. Comparable as a broad-line IT services and procurement partner with Microsoft ecosystem focus.
- Rackspace Technology: Managed cloud services provider with deep multi-cloud and Microsoft Azure capabilities. Comparable on the managed infrastructure and cloud services dimension, though operating at much larger scale.
- CDW: Large US IT solutions provider offering hardware procurement, managed services, and integration across Microsoft, Dell, HP, and security vendors. Most directly comparable as a multi-vendor IT solutions and services provider, though operating at vastly greater scale.
- Insight Enterprises: Global IT solutions and managed services provider delivering hardware, software, cloud, and cybersecurity solutions. Comparable as a broad IT services integrator with similar vendor ecosystem.
Others
- Pax8: Cloud distribution platform serving MSPs with Microsoft, security, and infrastructure products. Comparable as an enabler in the same ecosystem, though it operates as a supplier rather than a competing MSP.
- Sherweb: Cloud services distributor and managed services provider focused on Microsoft cloud solutions for SMBs and the MSP channel. Comparable Microsoft cloud focus and SMB customer segment.
Direct peers
- ConvergeOne: IT services provider specializing in collaboration, infrastructure, and managed services for mid-market and enterprise customers. Comparable across managed services, networking, and security offerings.
- CompuCom: US-based managed IT services provider delivering helpdesk, endpoint management, infrastructure, and cybersecurity to enterprise clients. Closest comparable in terms of managed services and Microsoft-centric delivery model.
Emerging players
- Kaseya: Provider of IT management and security software platforms purpose-built for MSPs and internal IT teams. Comparable as ecosystem tooling for IT service delivery, though sells software rather than directly competing services.
- ConnectWise: Business management and automation platform built for IT service providers and MSPs. Comparable as an enabling platform for MSP-style service delivery, not a direct services competitor.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
inWorks social profiles
Digital presenceinWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
inWorks leadership team
Management profileNumber of profiles
Profiles1 record
inWorks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
inWorks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about inWorks
What does inWorks do?
inWorks LLC provides managed IT infrastructure, helpdesk and asset management, hardware procurement, application development, and cybersecurity services for business clients, with a foundational focus on the Microsoft cloud ecosystem (Microsoft 365 and Azure). The company sources equipment and software through partnerships with Microsoft, HP, Lenovo, Dell, Xerox, WatchGuard, LastPass, LMS365, Yealink, and major distributors TD Synnex and Ingram Micro, and offers a proprietary Link Redirector tool via free trial.
Is inWorks a public or private company?
inWorks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was inWorks founded?
inWorks was founded in 2010. It employs 1 to 10 people.
Where is inWorks based?
inWorks is headquartered in Uwchland, United States, in the North America region.
How does inWorks make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are hardware Procurement and professional Services.
Who are inWorks's main competitors?
Broad incumbents on record are SHI International, Rackspace Technology, CDW and Insight Enterprises. Others are Pax8 and Sherweb. Direct peers are ConvergeOne and CompuCom. Emerging players are Kaseya and ConnectWise.
Does inWorks have an API?
No public API is recorded for inWorks.
What industry is inWorks in?
inWorks's product category is Managed IT Services. Its primary akta.pro industry code is HDAEALAF, IT Workflow Automation & Orchestration Platforms, with a secondary code of HDAEAHAH, Workflow Automation for IT & Ops (Runbooks, Job Scheduling). Its NAICS code is 54151 and its SIC code is 7373.