Soluciones Informaticas Burgos

What Soluciones Informaticas Burgos does

Soluciones Informaticas Burgos, S.L. (commercial brand: SIB) is a privately held managed IT services provider headquartered in Burgos, Spain, founded circa 1995. The company operates a 17-person team from a single office in the Polígono Industrial de Villalonquujar industrial park and serves more than 250 small and medium businesses in Spain, primarily in the Castilla y León region, positioning itself as a fully outsourced "departamento de informática" (IT department) for SMEs that lack internal IT staff.

The core offering is a modular managed-IT bundle assembled from best-of-breed third-party technologies rather than proprietary software. Service modules include managed cybersecurity (Sophos firewall with synchronized endpoint security), managed backup (Veeam with 3-2-1 architecture and immutable repositories), virtual and physical server hosting (VMware virtualization on HP Enterprise hardware), cloud-based VoIP telephony (Yeastar with WhatsApp integration), remote monitoring and support (NinjaOne RMM plus TeamViewer Tensor Enterprise), Microsoft 365 deployment and administration, ERP implementation (Odoo and Distrito K by Grupo Betseller), digital time tracking (Woffu and Ocean Manager), web development (WordPress) and hosting (Arsys). A distinctive in-house offering is "Aplicación Publicada," a service that hosts legacy Windows desktop applications in isolated virtual machines inside SIB's own data center and exposes them via browser.

Commercially, SIB runs a subscription-based recurring revenue model with monthly billing across all major modules. Pricing is published and granular: backup from €10/month plus variable storage and license costs; dedicated virtual servers from €90 to €255/month; shared virtual servers from €66 to €180/month; physical server housing from €188 to €395/month; managed firewall, remote support and Microsoft 365 on per-user/per-device subscription tiers; technical assistance available as prepaid 20/40/80-hour blocks or per-minute billing. Distribution is exclusively direct sales within Spain, supported by a content-led website, downloadable product sheets, a LinkedIn presence, and a sales motion built on local proximity and personalized service rather than digital marketing at scale. No funding rounds, M&A activity, leadership changes or disclosed financial figures are present in the source material.

Name

Soluciones Informaticas Burgos

Legal name

SOLUCIONES INFORMÁTICAS BURGOS S.L.

Website

https://sib.es

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Soluciones Informaticas Burgos (SIB) is a private Spanish managed IT services provider based in Burgos, founded around 1995, serving over 250 small and medium businesses with subscription-based outsourced IT, cybersecurity, cloud, VoIP, and Microsoft 365 services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAEAMAK

Captive/Global In-House Center (GIC) Setup & Managed Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

SECONDARYHDADAGAA

SIEM Platforms & Log Management

Hardware, Technology & Telecom/Cybersecurity/Security Operations & Threat Intelligence (SIEM/SOAR/UEBA)

SECONDARYBPAEAGAO

Enterprise Application License Advisory, Vendor Management & Optimization

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

SECONDARYBPAEAIAF

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud hosting
• Business telephony
• IT infrastructure

Headquarters

HQ city

Burgos

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring subscription-based managed IT services covering cybersecurity, servers/cloud, telephony, systems management, and software. Services are priced monthly with fixed and variable components.
2. Backup Gestionado: Monthly subscription service with fixed fee (10 EUR) plus variable costs for Veeam licenses, cloud storage, and immutable storage
3. Virtual Servers: Virtual server hosting (dedicated and shared) with monthly subscription model. Pricing tiers from 66 EUR to 255 EUR per month based on CPU, RAM, and storage specifications
4. Physical Server Housing: Physical server rental with optional purchase. Monthly subscription from 188 EUR to 395 EUR with hardware, licenses, and management included
5. SRU Remote User Support: Unlimited remote user support with RMM managed service, service agreements with guaranteed response times, and per-user/device pricing
6. Microsoft 365 Implementation: Implementation and ongoing management of Microsoft 365 environment including user creation, license assignment, security configuration, and training
7. Technical Assistance on Demand: Prepaid hour packages (20, 40, 80 hours) and per-minute billing for technical support services both remote and on-site

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Soluciones Informaticas Burgos (SIB) is a managed IT services provider based in Burgos, Spain, that delivers outsourced technology services to more than 250 SMEs across Spain. The company bundles and resells third-party technologies (Veeam, Sophos, Yeastar, VMware, Microsoft 365, HP, Odoo, Woffu, NinjaOne, Arsys, WordPress) into recurring managed offerings covering backup, firewall, telephony, virtual servers, remote support, cloud hosting, ERP and digital time tracking.

Product overview

Soluciones Informaticas Burgos (SIB) is a managed IT services provider serving businesses in Burgos and surrounding areas. Rather than a single unified software product, SIB operates a platform-plus-modules model: it serves as the primary managed services provider and wraps a portfolio of discrete, module-level services around a core IT infrastructure management practice. Each offering — managed backup (Veeam), managed firewall (Sophos), digital time tracking (Woffu/Ocean Manager), VoIP telephony (Yeastar), virtual servers (VMware/Azure AD), remote support (NinjaOne RMM/TeamViewer), Microsoft 365 deployment and management, hardware supply (HP), ERP implementation (Odoo/Distrito K), web development (WordPress), and hosting (Arsys) — functions as an independent, customer-facing service module that SIB configures, operates, and supports on behalf of its clients.

Differentiator

Problem solved

Functional benefit

Brands

• SIB: The primary commercial brand name under which SOLUCIONES INFORMÁTICAS BURGOS S.L. operates its managed IT services.

Products and services

• Managed Backup Service (Veeam) Outsourced data backup and recovery service built on Veeam, providing protected copies of business data and disaster recovery capability to small and mid-sized Spanish companies.
• Managed Firewall Service (Sophos) Managed perimeter security service using Sophos firewall technology, delivered as a recurring service to protect SME networks from external threats.
• Digital Time Tracking (Woffu / Ocean Manager) Cloud-based employee attendance and time-tracking software resold from Woffu and Ocean Manager, intended for Spanish SMEs that need compliant digital clock-in records.
• VoIP Business Telephony (Yeastar) Hosted VoIP telephone system service built on Yeastar, providing internal/external calling, extensions and call routing for small and mid-sized business customers.
• Virtual Servers (VMware) Hosted virtual server infrastructure delivered on VMware, providing on-demand computing capacity to SME customers without owning on-premises hardware.
• Remote Support Service (NinjaOne RMM / TeamViewer) Managed remote monitoring and helpdesk support service operated via NinjaOne RMM and TeamViewer, giving SMEs outsourced IT support and proactive device monitoring.
• Microsoft 365 Setup and Management Reseller and administration service for Microsoft 365, handling licensing, onboarding and day-to-day administration of Exchange, Teams, SharePoint and Office apps for SME clients.
• IT Hardware Supply (HP) Sale of HP-branded servers, workstations and laptops to SME customers in Spain, typically delivered alongside setup and support contracts.
• ERP Implementation (Odoo / Distrito K) Resale, customization and deployment of Odoo and Distrito K enterprise resource planning software, used by SMEs to manage accounting, inventory and operations.
• Cloud Hosting (Arsys)

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core.

• SophoscoreTechnology or IntegrationSophos is used as the cybersecurity technology partner for firewall management services. SIB has technicians certified by Sophos at engineer and architect levels.
• VMwarecoreTechnology or IntegrationVMware is used for virtualization technology in server and cloud services.
• VeeamcoreTechnology or IntegrationVeeam provides backup software licenses for the managed backup service (Backup Gestionado).
• HP EnterprisecoreTechnology or IntegrationHP Enterprise provides hardware (servers, workstations, storage, networking equipment) sold and managed by SIB.
• Microsoft 365coreTechnology or IntegrationMicrosoft 365 suite including Azure, SharePoint, Teams, Power Apps, Power Automate for productivity and cloud services.
• NinjaOnecoreTechnology or IntegrationNinjaOne RMM platform used for remote monitoring and management of client systems.
• YeastarcoreTechnology or IntegrationYeastar is used to configure cloud-based VoIP phone systems (centralita) for business clients.
• WoffucoreTechnology or IntegrationWoffu is a cloud-based time and attendance management software integrated into SIB's control de presencia offerings.
• Ocean SoftwarecoreTechnology or IntegrationOcean Software is a web-based employee time and attendance management application offered by SIB.
• Distrito K (Grupo Betseller)coreTechnology or IntegrationDistrito K ERP software by Grupo Betseller for sector-specific management (retail/hardware stores), offered as managed service by SIB with integrations for smart drawers, purchasing groups, e-commerce, and digital signature.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Others

• NinjaOne: RMM platform vendor used by SIB to deliver its remote monitoring and management service. Not a competitor, but a critical ecosystem partner whose product decisions directly shape SIB's delivery economics.

Regional players

• Panda Security (WatchGuard): Spain-origin cybersecurity vendor (now part of WatchGuard) offering endpoint and network security similar to SIB's Sophos-based managed firewall service — adjacent rather than directly competing at the MSP layer.
• Stackscale (Grupo Aire): Spanish cloud infrastructure provider (IaaS, virtual servers, hosting) competing with SIB's VMware-based virtual server and physical housing lines in the Spanish market.

Direct peers

• Seidor: Spanish-headquartered IT services and managed-services provider serving SMEs and large enterprises with ERP, cloud, and managed infrastructure — a directly comparable MSP competitor in the same Spanish market.
• Claranet Spain: Cloud and managed-services provider with a Spanish operation focused on SME and mid-market hosting, managed cloud, and security — a direct managed-IT peer in Spain.

Broad incumbents

• Axians (Vodafone Business): Pan-European ICT services brand (Vodafone Business) providing managed infrastructure, cloud, and cybersecurity to Spanish SMEs and enterprises — comparable managed-IT stack with greater scale.
• Grupo Oesía: Spanish technology group offering IT services, cybersecurity and digital transformation across multiple verticals. Larger and broader than SIB, but overlaps directly in SME managed-IT and cybersecurity.
• Ricoh Spain: Multinational IT services provider with Spanish operations offering managed workplace, cloud, and infrastructure services — competes for the same SME outsourced-IT budgets as SIB.
• Telefónica Empresas: Telco-incumbent IT services arm for Spanish SMEs and enterprises, including managed cloud, security, and communications — a broad incumbent competing for the same SME outsourcing wallet.
• Dominion Global: Spanish technology and services company offering IT outsourcing, managed services, and digital infrastructure to B2B clients — comparable in offering though materially larger and more diversified.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/solucionesinformaticasburgos

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Soluciones Informaticas Burgos