Quinlan
Quinlan's Pharmacy and Medical Equipment is a family-owned independent pharmacy and durable medical equipment provider operating five locations across New York State, offering retail prescriptions, long-term care pharmacy services, and DME including mobility, respiratory, CGM, and breast pump products.
- Company typePrivate
- Founded1986
- HeadquartersWayland, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Quinlan does
Quinlan's Pharmacy and Medical Equipment is a family-owned independent pharmacy and durable medical equipment (DME) provider operating five retail and warehouse locations across New York State (Wayland, Geneseo, Canandaigua, Montour Falls, Utica), with the Wayland site serving as headquarters. Founded in 1986 by Thomas Quinlan, the business added a medical equipment division in 1996 when his son John Quinlan joined full-time; John now leads as Owner/President. The company operates three integrated service lines: (1) retail pharmacy including prescription dispensing, vaccinations, and over-the-counter products with home delivery; (2) long-term care pharmacy serving skilled nursing facilities, assisted living facilities, and group homes with custom packaging, free delivery, and a 24-hour emergency line; and (3) a full-line DME operation covering mobility products (scooters, power chairs, lift chairs, stair lifts, vehicle lifts), respiratory therapy (CPAP, oxygen), breast pumps, hospital beds, and orthopedic bracing, with a dedicated CGM distribution function for Dexcom and Abbott FreeStyle Libre devices.
The technology stack is built on third-party platforms rather than proprietary infrastructure. Provider-facing workflows use DME Scripts and Parachute Health for electronic ordering with pre-qualification and practice management integration; patient-facing prescription management runs on the RxLocal mobile app with HIPAA-secure messaging and refill requests; long-term care facilities use the WebConnect portal for medication reordering; and e-Prescribe handles inbound prescriptions. The QWellness program bundles Vitaforce, QH Concepts medication synchronization, QPP medication therapy management, and the Quinlan's HQ communication program. Authority to distribute regulated medical devices is supported by FDA 21 CFR Part 11 Class II Medical Device approvals and ETL/CSA/ASME certifications on key product lines.
Revenue is generated through transaction-based prescription fills, hardware sales of DME products, recurring insurance/Medicare billing (particularly for CGM and CPAP), and managed services for long-term care facilities. Breast pumps carry transparent pricing ($195-$329) while most DME equipment is quote-based. The company serves three primary customer segments: individual consumers, home healthcare patients, and institutional long-term care facilities, with healthcare providers as a referral channel. Distribution combines physical retail, direct sales to facilities, home delivery, online bill payment, and the RxLocal app. Quinlan's is privately held with no parent company, no outside investors, and operates exclusively within New York State.
Quinlan firmographics
Firmographics- Name
- Quinlan
- Legal name
- Quinlan's Pharmacy and Medical Equipment
- Website
- https://quinlansmedical.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Quinlan's Pharmacy and Medical Equipment is a family-owned independent pharmacy and durable medical equipment provider operating five locations across New York State, offering retail prescriptions, long-term care pharmacy services, and DME including mobility, respiratory, CGM, and breast pump products.
- Ownership category
- akta.pro rank
Quinlan industry classification
Industry- Product category
- Retail Pharmacy and Durable Medical Equipment
- NAICS
- Pharmacies and Drug Retailers (456110), Home Health Equipment Rental (532283), Nursing and Residential Care Facilities (623)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912), Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Discount Drugstores with DME/Home Medical (Value Medical Supply) (CRAEAHAG)
- akta.pro secondary industries
- Prescription Pickup, Delivery & Refill Coordination (HSABALAC), Medication Setup & Organization (Pill Boxes/Dispill/Packaging) (HSABALAB), Pharmacy & Health Essentials Delivery (CRAFAFAI)
Keywords
Where Quinlan is headquartered
LocationHeadquarters
- HQ city
- Wayland
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Quinlan business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Retail Pharmacy: Traditional prescription dispensing and OTC product sales at retail pharmacy locations. Revenue from prescription fills, vaccinations (flu, COVID, RSV), and over-the-counter products like Good Sense brand.
- Durable Medical Equipment (DME) Sales: Sales of medical equipment including mobility products (scooters, power chairs, wheelchairs), lift chairs, CPAP/sleep therapy, CGM devices, breast pumps, hospital beds, orthopedic bracing, and respiratory equipment.
- Long-Term Care Pharmacy Services: Closed-door pharmacy serving skilled nursing facilities, assisted living, and group homes. Services include prescription management, custom packaging (blister packs, vials), compounding, delivery, and billing for facility residents.
- Insurance and Medicare Billing: Revenue derived from insurance claims processing, Medicare Part D, and coordination of benefits for covered items like CGM, CPAP equipment, and mobility devices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Motif Luna Double Electric Breast Pump - $195.00 |
| One time/ perpetual license | Pay-as-you-go | Motif Aura Hands-Free Breast Pump - $329.00 |
| One time/ perpetual license | Pay-as-you-go | Spectra S1 Plus Premier Rechargeable - $239.00 |
| Other | Pay-as-you-go | CGM Products (Dexcom, FreeStyle Libre) |
| Other | Pay-as-you-go | Golden Technology Power Chairs |
| Other | Pay-as-you-go | Golden Technologies Lift Chairs |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels7 records
Quinlan product offering
Product offeringCore offering
Quinlan's Pharmacy and Medical Equipment is a multi-location independent pharmacy and durable medical equipment (DME) distributor operating five locations across New York State. The company dispenses retail prescriptions and operates a closed-door long-term care pharmacy serving skilled nursing, assisted living, and group home residents, while also supplying durable medical equipment including mobility products (scooters, power chairs, lift chairs, stair lifts, vehicle lifts), respiratory therapy equipment (CPAP and oxygen), continuous glucose monitors (Dexcom and FreeStyle Libre), breast pumps, hospital beds, wheelchairs, and orthopedic bracing. Services include insurance and Medicare coordination, custom medication packaging, home delivery, electronic provider ordering, and the RxLocal patient app.
Product overview
Quinlan's Pharmacy and Medical Supply is a multi-location healthcare provider serving patients across New York State from Buffalo to Albany, offering pharmacy services, durable medical equipment (DME), and specialized healthcare programs. The core product portfolio comprises three integrated service lines: (1) Retail and Long-Term Care Pharmacy providing prescription services, medication packaging, and delivery; (2) Medical Equipment & Supply encompassing mobility products (scooters, power chairs, lift chairs, stair lifts, vehicle lifts), respiratory equipment (CPAP, oxygen therapy), breast pumps, hospital beds, and orthopedic bracing; and (3) Continuous Glucose Monitoring products (FreeStyle Libre and Dexcom CGM devices). Supporting infrastructure includes the RxLocal mobile app for prescription management, electronic provider ordering systems (DME Scripts, Parachute Health), and wellness programs (QWellness). Founded in 1986 and family-owned, the company operates five locations in Wayland, Geneseo, Canandaigua, Montour Falls, and Utica.
Differentiator
Problem solved
Functional benefit
Brands
- RxLocal: Mobile app for prescription management, refill requests, and 2-way messaging with pharmacist
- QWellness
- WebConnect
Products and services
- Retail Pharmacy Services Complete retail pharmacy dispensing of prescriptions with medication counseling, acceptance of most major insurance plans and workers' compensation, vaccinations (flu, COVID, RSV), over-the-counter products, and home delivery. Serves walk-in consumers across the five New York State locations.
- Long-Term Care Pharmacy Services Closed-door pharmacy serving skilled nursing facilities, assisted living facilities, and group homes with complete prescription services, custom medication packaging (blister packs, dose packing, vials), compounding, MAR/Treatment sheet printing, free delivery, and a 24-hour on-call emergency line.
- Medical Equipment & Supply Durable medical equipment supply line spanning mobility products (scooters, power chairs, lift chairs, stair lifts, vehicle lifts), respiratory equipment (CPAP, oxygen), CGM devices, breast pumps, hospital beds, wheelchairs, walkers, and orthopedic bracing, with free setup, delivery, and maintenance.
- RxLocal Mobile App Mobile application for prescription management enabling patients and families to refill prescriptions, manage family profiles, set medication reminders, and conduct HIPAA-secure two-way messaging with pharmacists; available on iOS and Android.
- QWellness Program Comprehensive wellness membership bundling Vitaforce supplement depletion support, QH Concepts medication synchronization, QPP medication therapy management, and the Quinlan's HQ communication program delivered via RxLocal.
Quantifiable outcome
- CGM patients served from Buffalo to Albany across New York State
- +2 more outcomes
Companies that use Quinlan
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Quinlan technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Quinlan partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered core and minor.
- Golden TechnologiescorePrimary supplier of mobility products including scooters (LiteRider, Companion, BuzzAround series), power chairs (LiteRider Envy, BuzzAbout, Stride, Cricket, Compass Sport), and lift chairs (MaxiComforter, Cambridge, Comforter, Cloud+, Deluna series). Quinlan's is an authorized Golden Technologies retailer offering sales, service, and warranty support.
- HarmarcoreSupplier of Harmar stair lift chairs (SL600 Pinnacle, SL300 Pinnacle, SL600HD Pinnacle), platform lifts (Highlander II VPL), and vehicle lifts. Quinlan's is a LiftSquad member with factory-trained installation professionals.
- DexcomcoreSupplier of continuous glucose monitoring products including Dexcom G6, G7, and G7 15-Day sensors. Quinlan's provides CGM ordering, insurance coordination, and patient support for diabetes management.
- Abbott (FreeStyle Libre)coreSupplier of FreeStyle Libre CGM products including Libre 2, Libre 2 Plus, and Libre 3 Plus. Quinlan's offers CGM products and works with insurance providers for coverage.
- ResMedcoreSupplier of CPAP equipment and masks including AirSense 11, AirFit F40, F20, N20, F30, N30i, P30i. Quinlan's provides sleep therapy equipment, mask fitting, and ongoing supplies.
- Motif MedicalcoreSupplier of breast pumps including Luna, Aura, and Duo models. Quinlan's offers these products with pricing from $195-$329 and free shipping.
- SpectracoreSupplier of Spectra breast pumps including S1 Plus and S2 Plus hospital-strength double electric pumps. Products are HSA eligible with pricing from $239.
- Freedom LiftcoreSupplier of vehicle lifts for scooters and power chairs including Car-Go-Mate series, Equalizer series, Tailgater, and Tracker series. Products enable transportation of mobility devices in vehicles.
- MedlinecoreSupplier of wheelchairs, rollators, walkers, and MedTech alternating pressure mattress systems. Full product catalog available through Quinlan's.
- DME ScriptscoreElectronic ordering system platform enabling healthcare providers to place DME orders online with order tracking, pre-qualification, and practice management integration.
- Parachute HealthcoreElectronic ordering platform for medical equipment allowing providers to submit orders digitally with documentation and insurance coordination.
- Serenity Home CareminorSupplier of hospital beds with durable, dependable design featuring UL listed motors, modular plugs, and safety features for patient and caregiver protection.
- Philips (LifeChoice Activox, Simply Go Mini)minorSupplier of portable oxygen concentrators including Simply Go Mini and LifeChoice Activox 4L for respiratory therapy patients.
- SoCleanminorAutomated CPAP cleaner and sanitizer using activated oxygen for disinfection of masks, hoses, and humidifier chambers.
- NEMEP (Northeast Medical Equipment Providers)minorIndustry association membership supporting home medical equipment providers in the Northeast region.
- AA HomeCareminorAmerican Association for Homecare membership representing home medical equipment providers at the national level.
- VGM AssociatesminorMember of VGM, a leading member-service organization for home medical equipment providers offering purchasing power, education, and support.
- PPSNY (Pharmacists Society of the State of New York)minorState pharmacy association membership supporting pharmacy practice in New York.
- NCPA (National Community Pharmacists Association)minorNational membership organization representing independent community pharmacists.
Scale indicators4 records
Recent moves8 records
Expansion highlights5 records
Quinlan competitors and assessment
Company assessmentDirect peers
- Rotech Healthcare: National provider of home medical equipment, respiratory therapy, and pharmacy-style services with a regional branch model. Highly comparable to Quinlan's combination of DME distribution and patient-facing respiratory/home equipment operations.
- Quipt Home Medical: Multi-state home medical equipment provider focused on respiratory, mobility, and chronic care equipment. Comparable in scope and customer profile (home-based patients, providers, payors) to Quinlan's DME business.
- PharMerica: Specialized long-term care and institutional pharmacy serving skilled nursing and assisted living facilities. Closely comparable to Quinlan's closed-door LTC pharmacy business, including custom packaging and facility-level delivery.
- Numotion: National provider of complex rehabilitation technology and mobility equipment (power chairs, manual wheelchairs, seating). Comparable to Quinlan's mobility equipment line, particularly the power chair and scooter business.
- HealthMart: McKesson-owned network of independent community pharmacies, many of which offer DME, compounding, and LTC services. Business model (independently owned pharmacies, multi-service offerings) directly mirrors Quinlan's.
- Aeroflow Healthcare: Regional DME provider with strong focus on respiratory, sleep, breast pumps, and CGM, with payor/provider electronic ordering flows. Closely comparable category mix and customer experience to Quinlan's DME operations.
Broad incumbents
- AdaptHealth: Large national DME and sleep therapy provider operating across CPAP, oxygen, mobility, and CGM categories. Overlaps with most of Quinlan's DME lines but at vastly larger scale and with public-company infrastructure.
- Lincare: Leading U.S. provider of respiratory therapy, home oxygen, and DME with a strong branch-based operating model. Directly comparable to Quinlan's CPAP and oxygen business and similar geographic coverage strategy.
- Apria Healthcare: National home medical equipment and respiratory provider (part of Owens & Minor) covering sleep therapy, oxygen, mobility, and hospital-at-home categories. Comparable breadth to Quinlan's DME portfolio at much larger scale.
- Omnicare: CVS Health-owned long-term care pharmacy serving senior living and skilled nursing operators. Closely comparable to Quinlan's LTC pharmacy segment, with substantially broader institutional footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Quinlan social profiles
Digital presenceQuinlan compliance and trust
Trust signalCompliance3 records
Quinlan financial estimates
Financial estimateRevenue estimate
Valuation estimate
Quinlan leadership team
Management profileNumber of profiles
Profiles13 records
Quinlan funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Quinlan M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Quinlan
What does Quinlan do?
Quinlan's Pharmacy and Medical Equipment is a multi-location independent pharmacy and durable medical equipment (DME) distributor operating five locations across New York State. The company dispenses retail prescriptions and operates a closed-door long-term care pharmacy serving skilled nursing, assisted living, and group home residents, while also supplying durable medical equipment including mobility products (scooters, power chairs, lift chairs, stair lifts, vehicle lifts), respiratory therapy equipment (CPAP and oxygen), continuous glucose monitors (Dexcom and FreeStyle Libre), breast pumps, hospital beds, wheelchairs, and orthopedic bracing. Services include insurance and Medicare coordination, custom medication packaging, home delivery, electronic provider ordering, and the RxLocal patient app.
Is Quinlan a public or private company?
Quinlan is a private company. It is classified as family owned and is currently operating.
When was Quinlan founded?
Quinlan was founded in 1986. It employs 11 to 50 people.
Where is Quinlan based?
Quinlan is headquartered in Wayland, United States, in the North America region.
How does Quinlan make money?
Four revenue lines are on record. Retail Pharmacy is the primary driver. The others are durable Medical Equipment (DME) Sales, long-Term Care Pharmacy Services and insurance and Medicare Billing.
Who are Quinlan's main competitors?
Direct peers on record are Rotech Healthcare, Quipt Home Medical, PharMerica, Numotion, HealthMart and Aeroflow Healthcare. Broad incumbents are AdaptHealth, Lincare, Apria Healthcare and Omnicare.
Does Quinlan have an API?
No public API is recorded for Quinlan.
What industry is Quinlan in?
Quinlan's product category is Retail Pharmacy and Durable Medical Equipment. Its primary akta.pro industry code is CRAEAHAG, Discount Drugstores with DME/Home Medical (Value Medical Supply), with a secondary code of HSABALAC, Prescription Pickup, Delivery & Refill Coordination. Its NAICS code is 456110 and its SIC code is 5912.