What MFB does

MFB S.r.l. is a privately held Italian IT solutions integrator and managed services provider founded in 1984 and headquartered in Bologna. The company targets Italian office and retail businesses with a comprehensive, one-stop-shop portfolio that spans hardware supply (PCs, notebooks, servers, printers, multifunction devices, POS systems and electronic fiscal cash registers, networking equipment), software resale and implementation (ARXivar document management and BPM, Embyon, Sedoc Finance, Microsoft 365), cloud services (Microsoft 365, virtual servers, offsite backup), data center housing, IP telephony and video conferencing, connectivity brokerage, and cybersecurity (firewalls, endpoint protection, cloud-based antispam/antimalware). The stated core of the business is technical assistance: MFB supports all sold or rented products on a 360-degree basis through certified in-house personnel, with a contractual four-hour response SLA that the company reports is met within approximately one hour for about 90% of requests.

The company generates revenue through four primary streams: one-time hardware and software sales, recurring managed services and technical assistance contracts, equipment rental (noleggio) offered directly without third-party financing, and connectivity services structured as professional engagements. Sales are quote-based with no public pricing or e-commerce; customers request offers and assistance through website forms and contact the Bologna office directly. MFB holds Platinum Partner status with Kyocera Document Solutions Italia and authorized reseller/dealer relationships with Dynabook, MSI, Apple, Intel, VMware, Veeam, Yealink, Yeastar, G DATA, Stormshield, Custom, Olivetti, and ARxivar, supporting a multi-vendor resale and services model. In 2024, MFB handled over 12,000 assistance requests and reports more than 3,000 active clients across commercial businesses, retailers, professionals, SMEs, and large enterprises, operating exclusively from a single Bologna location within the Italian market.

Name

MFB

Legal name

MFB S.r.l.

Website

https://mfbnet.it

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

MFB S.r.l. is a Bologna-based Italian IT solutions integrator and managed services provider, founded in 1984, delivering hardware, software, cloud, networking, POS, and 360-degree technical assistance to office and retail SMBs.

Ownership category

akta.pro rank

Headquarters

HQ city

Bologna

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Hardware Sales (PC, Notebook, Server, Printer, POS, Networking): MFB sells a broad range of IT hardware including PCs, notebooks, servers, printers, POS systems, cash registers, networking equipment, and peripherals. Products are sourced from vendor partnerships (Intel, Dynabook, Kyocera, MSI, Apple) and assembled/custom-built tower PCs. Sales include associated comprehensive support.
2. Managed Services and Technical Assistance: MFB's core business is technical assistance. All sold or rented products are supported 360° by certified technical staff. Services include remote assistance (TeamViewer), on-site support, and managed services such as outsourced IT administration, housing, and cloud services.
3. Equipment Rental (Noleggio): MFB offers IT equipment rental directly without requiring customers to use a third-party finance company, allowing businesses to keep their IT park updated while managing capital expenditure.
4. Connectivity Services: MFB acts as a connectivity intermediary, evaluating client needs and designing tailored connectivity solutions using partnerships with major Italian business internet providers, offering FTTC, FTTH, FO, ADSL, WiMAX, 4G/5G, and automatic backup lines.
5. Software Sales and ERP/Document Management: MFB resells and supports software including ARXivar (document management and BPM platform), Embyon, Sedoc Finance, Microsoft 365, and other vertical business software solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

MFB is an Italian IT solutions integrator and managed services provider founded in 1984 in Bologna. The company sells, rents, and provides 360° technical support for office and retail IT hardware (PCs, notebooks, servers, printers, networking, POS/electronic cash registers), software (ARXivar document management/BPM, Embyon, Sedoc Finance, Microsoft 365), IP telephony and conference systems, cloud and housing services, and business connectivity. All products sold or rented are fully assisted by certified in-house technical personnel.

Product overview

MFB is an Italian IT solutions provider founded in 1984, offering a comprehensive portfolio of hardware and software products along with professional services. The core offering consists of IT consulting, sales, and technical support across product categories including PC/notebook computers, servers, networking equipment, printers and multifunction devices, IP telephony and video conference systems, electronic cash registers and POS systems, and cloud services. Key software products include Arxivar (document management and BPM) and connectivity/hosting services. The company serves over 3,000 active clients including commercial businesses, professionals, and enterprises through its office and retail IT product focus.

Differentiator

Problem solved

Functional benefit

Products and services

• ARXivar Document Management & BPM Platform Resold and supported ARXivar document management and BPM platform for Italian offices and businesses, providing document archiving, workflow automation, and electronic archiving, with consulting and implementation by MFB.
• Connettività (Business Connectivity Services)

Quantifiable outcome

• Over 12,000 assistance requests handled in 2024, with approximately 90% of requests acknowledged within 1 hour (vs. 4-hour contractual SLA)
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

17 partnerships are on record, tiered flagship, core and general.

• Kyocera Document Solutions ItaliaflagshipTechnology or IntegrationMFB is a Platinum Partner of Kyocera Document Solutions Italia, acting as an official reseller of Kyocera printers and multifunction devices. MFB provides direct on-site assistance for Kyocera products and offers rental contracts with full-service maintenance inclusive of page counts and support.
• IntelcoreTechnology or IntegrationMFB has a longstanding partnership with Intel for server components. Intel-powered servers enable MFB to offer high-performance, reliable server solutions with reduced total cost of ownership through energy efficiency, extended uptime, and compact form factor.
• VMwarecoreTechnology or IntegrationMFB is a VMware partner, utilizing VMware virtualization technologies (VMWare/Hyper-V) for server and infrastructure projects. VMware enables MFB to design and implement virtualized server architectures and disaster recovery solutions for clients.
• VeeamcoreTechnology or IntegrationMFB is a Veeam ProPartner, providing Veeam backup and data recovery software as part of its server and business continuity solutions. Veeam supports MFB's disaster recovery and backup-as-a-service offerings.
• MicrosoftcoreTechnology or IntegrationMFB resells Microsoft 365 (cloud productivity suite) and provides consulting on Microsoft cloud services, Azure, Exchange Server, and Teams/Zoom integration. MFB leverages Microsoft as a vendor for cloud services and is listed as a Microsoft partner.
• Dynabook (Toshiba)coreTechnology or IntegrationMFB is a partner for Dynabook (formerly Toshiba) notebooks and laptops, offering a range of business laptops (Portégé, Tecra, Satellite Pro series) alongside MSI and Apple products. Dynabook enables MFB to serve the professional notebook segment.
• ARxivar (By Alessi)coreTechnology or IntegrationMFB is an authorized reseller of ARxivar, a document management and business process management (BPM) platform. MFB provides consulting, implementation, and support for ARxivar installations including document management, workflow automation, and electronic archiving.
• G DATAgeneralTechnology or IntegrationMFB is a G DATA partner, providing G DATA antivirus and endpoint security software as part of its cybersecurity offerings. G DATA products include proactive threat detection and management for PCs and mobile devices.
• StormshieldgeneralTechnology or IntegrationMFB is a Stormshield partner, utilizing Stormshield UTM (Unified Threat Management) firewall and network security products as part of its cybersecurity and networking solutions for clients.
• MSIgeneralTechnology or IntegrationMFB is an MSI partner for notebooks and IT hardware, complementing its Dynabook and Apple offerings to provide a broad range of professional laptop options.
• ApplegeneralTechnology or IntegrationMFB offers Apple products including iMac, MacBook Air, and MacBook Pro for business customers, serving clients seeking Apple hardware as part of their IT infrastructure.
• CustomgeneralTechnology or IntegrationCustom is a brand distributed by MFB, likely for POS hardware, fiscal cash registers, or specialized retail printing solutions (label printers, receipt printers), complementing MFB's Retail IT segment.
• OlivettigeneralTechnology or IntegrationOlivetti is a brand distributed by MFB, covering communication and office equipment, POS systems, or printing solutions, aligning with MFB's Office and Retail IT product range.
• Kingston TechnologygeneralTechnology or IntegrationKingston Technology supplies RAM (memory) components for MFB's custom-assembled tower PCs, ensuring quality and reliability in MFB-branded computer builds.
• YealinkgeneralTechnology or IntegrationYealink is a brand distributed by MFB for IP phones and conferencing endpoints, supporting MFB's VoIP telephony and conference system solutions.
• YeastargeneralTechnology or IntegrationYeastar is a brand distributed by MFB for IP PBX and telephone systems, supporting MFB's centralino (PBX) and fonia IP (IP telephony) product line.
• Major Italian Business Connectivity ProvidersgeneralChannel Partner/ Reseller/ DistributorMFB has partnerships with the best Italian business internet providers to offer tailored connectivity solutions (FTTC, FTTH, fiber, ADSL, WiMAX, 4G/5G) to clients. MFB acts as an intermediary, designing and delivering connectivity projects on behalf of these carrier partners.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Engineering Ingegneria Informatica: Italian IT services and consulting firm serving enterprise and public sector. Comparable because both offer IT services to Italian business customers, though Engineering targets larger enterprise and public sector with a broader portfolio.
• Lutech: Italian IT services and consulting firm serving enterprise and public sector. Comparable because both serve Italian business customers with IT services and managed solutions, though Lutech targets larger enterprise accounts and operates at greater scale.
• Fastweb: Italian telecommunications provider (part of Swisscom) serving SMB and consumer customers with connectivity and IT services. Comparable because both serve Italian SMB customers with connectivity and IT services, though Fastweb operates at much larger scale as a telecom incumbent.
• Reply: Italian IT consulting and digital services company publicly listed in Milan. Comparable because both serve Italian business customers with IT services, though Reply focuses on larger enterprise accounts with digital transformation consulting.

Direct peers

• Softcat: UK IT reseller and managed services provider publicly listed in London. Comparable because both serve SMB and mid-market customers with integrated IT solutions including hardware, software, cloud, and managed services through direct sales.
• Evernex: Global IT equipment lifecycle services company specializing in third-party hardware maintenance, rental, and managed services. Comparable because both offer IT hardware rental, lifecycle management, and managed services for business customers with similar recurring-revenue approaches.
• Bechtle: German IT reseller and managed services provider publicly listed in Frankfurt. Comparable because both serve SMB and mid-market customers with integrated IT solutions including hardware, software, cloud, and managed services through direct sales models.
• Econocom: European IT equipment lifecycle and managed services provider publicly listed in Brussels/Paris. Comparable because both offer IT equipment rental/leasing alongside managed services for SMB and mid-market customers, operating through similar recurring-revenue business models across Europe.
• CHG-MERIDIAN: European IT lifecycle management and financing company. Comparable because both offer IT equipment rental/leasing with managed services for SMB and mid-market customers, operating similar recurring-revenue models in the European market.
• Esprinet: Leading Italian IT distributor and reseller publicly listed on the Italian stock exchange. Comparable because both sell IT hardware, software, and services to Italian SMB and retail customers through similar reseller/channel structures, with Esprinet operating at substantially larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MFB