City of Ennis

What City of Ennis does

City of Ennis is a municipal government and political subdivision of the State of Texas, headquartered at 107 N. Sherman St. in Ennis, Ellis County. The city operates under a commission-manager form of government led by City Manager Andrea Weckmueller-Behringer and serves residents, businesses, and visitors within its 28.03-square-mile city limits, providing public safety (Police, Fire, EMS from 3 stations), water and wastewater utilities, sanitation and recycling, streets and public works, parks and recreation across 9+ parks, planning and development, code enforcement, a public library, municipal court, and an airport.

The city delivers services through an integrated civic technology ecosystem built on third-party enterprise platforms: EvoGov as the website CMS, OpenGov for online permitting and planning applications, Xpress Bill Pay (transitioning effective June 1, 2026) for utility billing, Everbridge for emergency mass notifications, a Computer Aided Dispatch (CAD) system for police/fire/EMS, GovernmentJobs for recruitment, Mailchimp for multilingual newsletter distribution (Impact Ennis, Impacto de Ennis, Experience Ennis, Downtown Download), NextRequest for public information requests, and integrations with TXDOT, Ellis County Appraisal District GIS, Team Sideline for recreation programs, and HalfGis Solutions for municipal GIS data. Citizen access is consolidated through a 311 non-emergency customer service system providing a single point of contact for service requests.

Revenue is generated through a mix of property and sales taxes, monthly water/sewer utility charges, permit and planning fees, municipal court fines and citations, sanitation and bulk pickup fees, and facility rentals (pavilions and athletic fields). Pricing is transaction-based or recurring subscription by service line; for example, $25 zoning verification letters, $100-$150 pre-development meeting fees, $75 half-day / $100 full-day pavilion rentals, $5/month additional waste containers, and 3-3.5% credit card processing fees on online utility payments. The city has no parent company, shareholders, or subsidiaries, and its operations are funded through these municipal revenue sources plus grants.

Name

City of Ennis

Legal name

City of Ennis

Website

https://ennistx.gov

Company type

Public

Founded year

1872

Operating status

Operating

Headcount range

251–500 employees

Short description

City of Ennis is a Texas municipal government serving residents and businesses within its 28.03-square-mile city limits with public safety, utilities, sanitation, parks, planning, and permitting services delivered through an integrated digital civic platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Police Protection (922120), Fire Protection (92216), Administration of Environmental Quality Programs (9241)

SIC

Electric, Gas & Sanitary Services (4900), Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

County/District/Local Health Departments (HLAJAAAB)

Keywords

• Municipal government services
• Public safety services
• Utility billing services
• Parks recreation facilities
• Permitting development services

Headquarters

HQ city

Ennis

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Property and Sales Taxes: Primary municipal funding sources from property taxes and sales taxes collected within city limits
2. Utility Billing (Water/Sewer): Monthly water and sewer service charges for residential and commercial customers within 28.03 square mile service area
3. Permits and Fees: Building permits, planning fees, zoning verification letters ($25), pre-development meeting fees ($100-$150), and various municipal fees
4. Fines and Citations: Municipal court fines, traffic citations, and code enforcement penalties
5. Sanitation Services: Waste collection fees including additional container charges ($5/month) and bulk pickup fees ($25-$75)
6. Facility Rentals: Parks pavilion rentals ($75 half-day, $100 full-day), athletic field rentals ($20 for 2-hour block), and Bluebonnet Park field reservations

Pricing tiers

Distribution channels6 records

Marketing channels12 records

Core offering

The City of Ennis is a municipal government entity providing essential public services to residents and businesses within its 28.03 square mile jurisdiction in Ellis County, Texas. Core offerings include police and fire/EMS public safety, water and wastewater utilities, sanitation and waste collection, parks and recreation facilities, planning and development/permitting, municipal court, library, and economic development. The city also operates digital citizen service platforms including a 311 non-emergency request system, online utility billing, online permitting, and emergency notification services.

Product overview

City of Ennis is a municipal government operating a digital services platform built on EvoGov (Government Websites By EvoGov) CMS. The platform provides citizen-facing digital services including the 311 non-emergency request system for service requests, Xpress Bill Pay for utility billing, OpenGov portal for permits and development applications, Everbridge emergency notifications, iCalendar meeting subscriptions, email newsletter suite (Impact Ennis, Impacto de Ennis, Experience Ennis, Downtown Download), online crash reports via TXDOT, and public information request portal. These services operate as interconnected modules within a unified civic technology ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• 311 Citizen Request System Non-emergency customer service system allowing residents, visitors, and businesses to submit service requests, report concerns, and get connected to the appropriate city department for issues including potholes, water leaks, code compliance, missed trash pickup, streetlight outages, and park maintenance. Each request is logged with a tracking number and routed to the responsible department.
• Water and Wastewater Utility Services Monthly water and sewer service for residential and commercial customers within the 28.03 square mile service area, with a Superior Quality Rating from the Texas Department of Health and EPA awards for wastewater treatment. Billing administered via Xpress Bill Pay with autopay, paperless billing, billing history access, and 24/7 access.
• Everbridge Emergency Notification Service Emergency notification system enabling the City of Ennis to communicate emergencies and important city information to residents via text, call, and email through the Everbridge platform. Residents register via member portal or mobile app.
• OpenGov Permit and Planning Portal Online portal for submitting planning and building permit applications, special event permits, pre-development meeting requests, zoning verification letters, and various development applications. Enables applicants to submit requests anytime, track application status, and communicate directly with city staff. A self-service kiosk is also available in the lobby.
• Parks and Recreation Facility Rentals Reservable parks, pavilions, athletic fields, splash pad, and recreational facilities available for public use and private reservation. Includes pavilion rentals ($75 half-day, $100 full-day), athletic field practice rentals ($20 for 2-hour block), Bluebonnet Park field reservations, and additional amenity fees such as lights.
• Sanitation and Bulk Waste Collection Twice-weekly garbage collection with recycling and on-demand 48-hour bulk pickup service priced by volume ($25 small up to 2 cu yd, $50 medium 3-5 cu yd, $75 large 6+ cu yd). Additional containers available for $5/month and a $10 missed collection fee applies for improperly placed containers.
• Public Safety Services (Police, Fire, EMS) 24/7/365 police patrol across four geographic districts, fire suppression/prevention/education with Advanced Life Support from 3 stations, and emergency medical services coordinated through a Computer Aided Dispatch (CAD) system. Provides emergency response, criminal investigations, and community policing for the City of Ennis.
• Municipal Court Services Adjudication of municipal code violations, traffic citations, and Class C misdemeanors with payments accepted in person at City Hall, by mail, or via the night drop box. Fines and citation payments represent a transaction-fee revenue stream for the city.
• Tourism and Visitor Services Tourism promotion and downtown events management provided through the Tourism Department and Welcome Center at 201 N.W. Main Street, including visitor information, event coordination, and promotion of local attractions such as the Ennis Railroad and Cultural Heritage Museum, Texas Motorplex, and Lake Bardwell.
• Economic Development Services Economic development support including business licensing assistance, economic incentives coordination, and partnership programs with major employers such as Buc-ee's, which provides annual community contributions through an economic incentives agreement distributed to charitable organizations in Ennis.

Quantifiable outcome

• 311 system improves response times and tracks service requests
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature4 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Keep Ennis BeautifulcoreStrategic or Co-development PartnerCommunity volunteer organization partnering with the City of Ennis ShadeEnnis tree planting campaign and environmental sustainability initiatives
• Trinity Blackland Urban Forestry CouncilcoreStrategic or Co-development PartnerRegional urban forestry organization providing expertise and support for the ShadeEnnis Urban Forestry & Memorial Tree Planting Campaign
• Indian Trail Master NaturalistsminorStrategic or Co-development PartnerVolunteer organization contributing to ShadeEnnis Arbor Day events and environmental education programs
• Ennis Garden ClubminorStrategic or Co-development PartnerLocal garden club participating in ShadeEnnis tree planting and community beautification initiatives
• Texas A&M Forestry ServicecoreStrategic or Co-development PartnerState agency providing technical expertise and resources for urban forestry management and ShadeEnnis program
• The National Arbor Day FoundationcoreStrategic or Co-development PartnerNational organization that awards Tree City USA designation and Growth Awards to qualifying communities
• Ennis Chick-fil-AminorStrategic or Co-development PartnerLocal business contributor to ShadeEnnis community tree planting events and environmental initiatives
• Texan by NatureminorStrategic or Co-development PartnerTexas conservation organization supporting ShadeEnnis tree planting and conservation efforts
• H.E.B.minorStrategic or Co-development PartnerLocal business partner contributing to ShadeEnnis community events and environmental programs
• Community Urban ForestryminorStrategic or Co-development PartnerOrganization providing expertise and resources for urban forestry initiatives
• Buc-ee'scoreStrategic or Co-development PartnerEconomic development partner providing annual community contributions through economic incentives agreement. Contributions are distributed to charitable organizations in Ennis
• TDHCA (Texas Department of Housing and Community Affairs)minorStrategic or Co-development PartnerState agency administering Section 8 housing programs for Ennis residents. Contact: TDHCA Area Program Manager at (512) 475-3130
• Ellis County SPCAminorStrategic or Co-development PartnerAnimal shelter providing animal adoption and lost pet services for Ennis residents at 2570 FM 878, Waxahachie, TX 75165
• Oncor ElectriccoreOthersElectric utility provider for Ennis area responsible for power delivery, outage management, street lighting, and service connections. Customers can choose retail electric providers for billing
• EvoGovcoreTechnology or IntegrationMunicipal Content Management System (CMS) provider powering the City of Ennis official website
• Xpress Bill PaycoreTechnology or IntegrationThird-party online payment processor for utility bills transitioning as of June 1, 2026 with features including autopay, paperless billing, and 24/7 access
• OpenGovcoreTechnology or IntegrationOnline permitting and planning portal for building permits, planning applications, and facility reservations. Provides transparent and expedited permit processing
• EverbridgecoreTechnology or IntegrationEmergency notification platform used by City of Ennis to communicate emergencies and important information via text, call, and email

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• City of Cleburne: South of the DFW metro, similar population tier and full-service municipal structure; directly comparable in operating model including water/wastewater utilities and parks and recreation.
• City of Corsicana: Nearby Texas city of similar population tier with comparable full-service municipal operations including water utilities, police/fire, parks, and a Main Street program; serves as a benchmark for non-DFW-corridor Texas cities at this scale.
• City of Lancaster: DFW-area city of similar scale operating comparable police, fire, water, and parks services; relevant peer for southern-metroplex small cities with similar demographic profiles.
• City of Burleson: DFW-corridor city at the higher end of the comparable size band with similar single-utility-district structure, public safety operations, and parks portfolio.
• City of Waxahachie: County seat of Ellis County and the most direct municipal peer, sharing the same county, comparable population scale, and identical service portfolio (police, fire, utilities, parks, permitting) for North Texas residents.
• City of Midlothian: DFW-area growth-corridor city on the southern edge of the metroplex with a comparable population, similar growth dynamics, and overlapping municipal service offerings including utilities, public safety, and parks.
• City of Mansfield: Comparable DFW-area municipal operation that has grown along the IH-35/IH-20 corridor, providing a benchmark for how a city at this scale evolves as the metro expands.

Others

• EvoGov: Municipal CMS vendor that powers the City of Ennis website and citizen services portal; included as an ecosystem participant, not a competitor, given its integral role in city digital infrastructure.
• OpenGov: Permitting and procurement software provider serving Ennis's planning and development workflow; a key enabling technology partner rather than a direct municipal peer.

Regional players

• City of Nacogdoches: Similar-size Texas municipal government in East Texas; comparable scope of services but in a different region, useful for cross-regional benchmarking on cost structures and service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@CityofEnnisTexas/videos
• Facebookfacebook.com/CityofEnnis

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Ennis