ConXhub

What ConXhub does

ConXhub (trading name of Riptec Ltd, UK private limited company, registered office in London) is a cloud-based communications platform built around a patented "Mobile First Technology" that routes voice over mobile cellular networks rather than internet-dependent VoIP, positioning call quality, reliability and security as its primary differentiators. The firm emerged from prior VoIP and MVNO operations that served enterprise clients including Shell Oil and the US Department of Defense, with the corporate insight that cellular routing eliminates the "first mile" reliability problems endemic to VoIP.

The core product portfolio comprises three flagship services — Virtual Phone Numbers (rental of numbers across 10,000+ cities on a single mobile device without extra SIMs, from £2-3/month), Call Forwarding (£7-12/month), and a tiered Cloud Phone System (Bronze £15, Silver £18, Gold £23 per month, with the Gold tier including advanced PBX, call recording, and the activeAgent monitoring dashboard). Adjacent offerings include the XAPP centralised messaging aggregator, a Call Centre Disaster Recovery / cellular-backup module, and a suite of tailored solution brands (VIP Safety First, PSTN Switch-Off migration, International Calling, OTA/Verification) sold through dedicated storefronts. The platform runs on iOS and Android apps with no additional hardware, and supports CRM integration, PC widgets, and middleware SIP-trunk interconnect for telco partners.

The business operates a hybrid B2B/B2C go-to-market: self-serve app store acquisition targets consumers, freelancers and sole traders; direct enterprise sales targets call centres and large organisations; and an affiliate/reseller programme plus telco middleware distribution targets M(V)NOs, ISPs and 30+ other partner verticals, with some enterprise clients managing over 40,000 numbers per account. Revenue is primarily recurring monthly subscription, supplemented by pay-as-you-go usage-based billing, number porting fees and partner-sourced revenue. The headcount sits in the 11-50 range, the legal entity (Riptec Ltd, company number 09091786) is privately held with no disclosed institutional funding, and the company has been operating since at least 2014 based on the firmographic record.

Name

ConXhub

Legal name

Riptec Ltd

Website

https://conxhub.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

ConXhub is a UK-based cloud communications platform that delivers virtual phone numbers, cloud PBX and call centre solutions over mobile cellular networks using its patented Mobile First Technology, serving consumers, SMBs, enterprises and M(V)NOs globally.

Ownership category

akta.pro rank

Product category

Cloud Communications / Mobile-First Cloud PBX

NAICS

Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

Keywords

• Cloud phone services
• Virtual phone numbers
• Mobile PBX systems
• Call forwarding services
• Telecom middleware

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Subscription Plans — Cloud Phone Services: Monthly recurring subscription for cloud phone system services with three tiers (Bronze £15, Silver £18, Gold £23 per month). Includes unlimited inbound/outbound calls, PBX features, IM/SMS, greetings, groups, and advanced analytics depending on tier. Virtual phone number rental (£2-3/month) charged additionally.
2. Virtual Phone Number Rental: Monthly rental fees for virtual phone numbers starting at £2.00 per month. Users can rent multiple numbers from over 10,000 cities worldwide. Some clients manage over 40,000 numbers through the service.
3. Call Forwarding Plans: Monthly subscription for call forwarding services at £7/month (basic) and £12/month (full PBX features). Unlimited forwarded calls across all plans. Additional virtual phone number rental starting at £3/month.
4. Pay As You Go / Pre-Pay: Credit-based system where users top up accounts and are charged per usage (calls per 60-second blocks, SMS per message). Credit expires after 12 months of inactivity unless account has active numbers with usage.
5. Number Porting Fees: Fees charged for porting phone numbers in and out of the conXhub service, as specified on relevant instruction pages.
6. International Calling (All-Inclusive Plans): 60% of international destinations included in all-inclusive plans. Remaining destinations charged per destination. Calls to premium, service, and non-geographic numbers excluded from unlimited subscriptions.
7. Affiliate / Partner Revenue: Partners (affiliates, resellers, M(V)NOs, ISPs) earn recurring revenue by promoting and reselling conXhub services. Partners integrate the technology to offer to their existing customer bases.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

ConXhub sells cloud-based communication services built on patented Mobile First Technology that routes voice calls over mobile cellular networks rather than internet VoIP, delivering virtual phone numbers, call forwarding, hosted mobile PBX, centralised messaging via XAPP, and cellular backup/disaster recovery for call centres. Customers (consumers, SMBs, enterprises, and telecom operators) subscribe to tiered monthly plans or pay-as-you-go credits and access services via web, iOS, and Android apps without additional hardware.

Product overview

ConXhub is a cloud-based communication and collaboration platform built around patented Mobile First Technology that uses mobile cellular connectivity (rather than VoIP) to deliver voice and messaging services. The core portfolio consists of three principal products — Virtual Phone Number Service, Call Forwarding Service, and Cloud Phone System Service — supported by the proprietary First Mile Solution architecture and an activeAgent monitoring dashboard. Additional offerings include the XAPP centralized messaging hub, Call Centre Disaster Recovery (cellular backup), Partner/Middleware Program for M(V)NOs and ISPs, VIP Safety First, OTA/Verification Services, and International Calling plans. The platform is designed for both consumers (multiple numbers on one device for privacy/cost savings) and businesses (from entrepreneurs to enterprises), with particular focus on call centres, remote workers, and organisations affected by the PSTN switch-off. All services operate through iOS and Android apps, with no additional hardware required.

Differentiator

Problem solved

Functional benefit

Brands

• XAPP: A revolutionary centralized messaging app that simplifies communication by bringing together messages from WhatsApp, SMS, WeChat, and more into a single interface.

Products and services

• Virtual Phone Number Service Cloud-delivered virtual phone number service for individuals and businesses, supporting calling, texting, voicemail, call forwarding, custom greetings, and number porting on numbers from 10,000+ cities worldwide.
• Call Forwarding Service Cloud call-forwarding service that automatically routes inbound calls to designated numbers or devices, with rules-driven routing and optional PBX features.
• Cloud Phone System Service Fully hosted cloud-based mobile PBX phone system providing call routing, auto-attendants, voicemail, call recording, analytics, and unified communications for SMBs to enterprises.
• XAPP Centralized Messaging Centralised messaging application that consolidates messages from WhatsApp, SMS, WeChat, and other platforms into one interface for unified personal or business communications.
• Call Centre Redundancy / Disaster Recovery Cellular failover/disaster recovery service for call centres that provides uninterrupted voice service when internet-dependent VoIP systems go down.
• Verification / OTA Services Real mobile phone number verification (one-time password / OTA) service for online identity confirmation, with SMS-to-email and SMS-to-portal delivery options.
• VIP Safety First Privacy-focused shielding number service that protects users — particularly young people — when sharing contact details online or in person, giving them control over inbound contact.
• International Calling Affordable international calling plans offering all-inclusive bundles to 60% of global destinations, available to consumers and businesses.
• ConXhub Middleware for M(V)NOs and ISPs White-label/telco middleware product that lets M(V)NOs and ISPs rapidly add and resell ConXhub virtual numbers, mobile PBX, and multi-numbering services to their subscriber base via SIP trunk integration.

Quantifiable outcome

• 67.5% of young women have regretted giving out their phone number — VIP Safety First addresses this pain point
• +2 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature11 records

Partnerships

Three partnerships are on record, tiered core.

• M(V)NOs (Mobile Virtual Network Operators)coreChannel Partner/ Reseller/ DistributorConXhub offers M(V)NOs a groundbreaking opportunity to interconnect and resell its innovative services. By integrating conXhub into their product portfolio, MNOs can provide customers with cutting-edge solutions including mobile PBX, virtual numbers, and multi-numbering capabilities, enhancing customer retention and generating new revenue streams through value-added services.
• ISPs (Internet Service Providers)coreChannel Partner/ Reseller/ DistributorConXhub offers ISPs the ability to resell its services to their customer base. Integration is seamless — requiring only an Inbound Virtual Phone Number and SIP trunk — enabling ISPs to offer premium communication solutions without heavy infrastructure investment.
• MNOs (Mobile Network Operators)coreStrategic or Co-development PartnerMobile Network Operators provide cellular network infrastructure. The conXhub call flow routes calls over the MNO cellular network — the app dials a distinct Access Number which flows over cell towers to the MNO switch, which forwards the call to conXhub via SIP trunk. MNOs benefit from reduced VoIP infrastructure overhead.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Hushed: Privacy-focused virtual phone number app offering disposable/secondary numbers for personal and business use. Directly comparable to ConXhub's VIP Safety First and consumer multi-number use cases around privacy, dating, and side-business separation.
• Nextiva: Unified communications platform providing VoIP-based cloud phone, call centre, and CRM-adjacent tools for SMBs and mid-market. Targets the same entrepreneur/SMB segment conXhub serves with its Bronze/Silver/Gold cloud phone system tiers.
• Vonage (Ericsson): UCaaS/communications APIs provider (now owned by Ericsson) offering virtual numbers, cloud PBX, and programmable communications. Highly comparable virtual-number and SMS product surface; Vonage's CPaaS APIs also overlap with ConXhub's telco middleware ambitions.
• 8x8: Public UCaaS/CCaaS vendor providing cloud phone systems, virtual numbers, and contact centre analytics. Competes directly with ConXhub across SMB and enterprise segments, with stronger financials and global reach but a similar reliance on internet-delivered voice.
• RingCentral: Largest independent UCaaS/CCaaS provider offering cloud PBX, virtual numbers, and contact centre features for SMBs and enterprises. Directly comparable in product set to ConXhub's cloud phone and call centre solutions, albeit with a much larger organisation and VoIP-first (not cellular-first) architecture.
• OpenPhone: Modern business phone service centred on giving SMBs and individuals a second number on their existing mobile device. Closest conceptual analogue to ConXhub's multiple-numbers-on-one-phone proposition, though delivered via VoIP rather than cellular-first.
• Grasshopper: Virtual phone number service for entrepreneurs, sole traders and SMBs seeking a professional business line without dedicated hardware. Competes head-on with ConXhub's Virtual Phone Number and Cloud Phone products for freelancers and small businesses.

Broad incumbents

• Microsoft Teams Phone: Broad incumbent bundling PSTN calling into Microsoft 365/Teams, with operator-connect and direct routing for virtual numbers. Represents the global incumbent competitive threat to ConXhub's enterprise cloud phone ambitions, particularly for Microsoft-centric IT estates.
• Talkdesk: Cloud contact centre (CCaaS) leader focused on enterprise CX with deep CRM integrations and AI-driven agent tools. Competes with ConXhub's call centre offering (activeAgent, disaster recovery) at the higher end of the market and in CRM-integrated workflows.

Emerging players

• Dialpad: AI-first UCaaS/CCaaS provider built on proprietary voice intelligence with cloud PBX, virtual numbers, and contact centre features. ConXhub competes with Dialpad in the SMB/enterprise cloud phone and call centre segments, but Dialpad emphasises AI transcription/sentiment rather than cellular-first reliability.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/conxhub
• Facebookfacebook.com/ConXhub-265192547463685
• LinkedInuk.linkedin.com/company/riptec-ltd
• Instagraminstagram.com/conxhub/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ConXhub