FraudLabs
- Company typePrivate
- Founded2013
- HeadquartersBradenton, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What FraudLabs does
FraudLabs Pro, operated by Hexasoft Development Sdn. Bhd. (a Malaysian private limited company headquartered in Bayan Baru, Penang, with a US presence in Bradenton), is a SaaS-based fraud detection platform launched in 2013 that screens e-commerce card-not-present transactions in real time. The platform uses a REST API (v2.0.0) backed by machine learning algorithms, a proprietary FraudLabs Pro Score (0-100) engine, multi-element validation (IP geolocation, email, billing/shipping addresses, credit card BIN, phone, device fingerprinting, proxy detection, velocity), and a Global Merchant Network that contributes and consumes shared blacklist data across roughly 2.85 million IPs, 97,862 emails, and 14,371 devices. The product is delivered through 21+ pre-built e-commerce platform plugins (Shopify, WooCommerce, OpenCart, Magento, PrestaShop, BigCommerce, WHMCS, Sylius, Shopware, and others) plus SDKs in PHP, Java, JavaScript, Python, Ruby, .NET, Go, Rust, Scala, and Kotlin, and a JavaScript agent for device fingerprinting.
FraudLabs firmographics
Firmographics- Name
- FraudLabs
- Legal name
- Hexasoft Development Sdn. Bhd.
- Website
- https://fraudlabspro.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
FraudLabs industry classification
Industry- Product category
- Payment Fraud Detection Software
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Fraud Detection & Prevention (payments fraud, account takeover, scams) (FSAGAFAE)
- akta.pro secondary industries
- Payments Fraud & Chargeback Prevention (HDADALAE), Fraud Detection & Transaction Monitoring (FSAMALAA), Fraud Prevention, Risk & Chargeback Management (CRAFALAE), Risk Scoring, Fraud & Anomaly Detection (HDAAAHAD)
Keywords
Where FraudLabs is headquartered
LocationHeadquarters
- HQ city
- Bradenton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
FraudLabs business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations, Supply Chain
Revenue model
- Subscription-based API Queries: Pre-paid subscription model where users purchase API query credits in advance. Billed monthly with fees based on usage volume. Free Micro Plan provides 500 validations per month. Commercial plans offer higher query limits with pricing varying by tier.
- Usage-based Pricing: Query-based pricing where payment is based on the number of fraud validation API calls made. Remaining credits tracked per API response.
- Freemium Model: Free Micro Plan with 500 validations per month serves as acquisition channel. Includes Validation Rules Customization and Standard Fraud Validation features. 14-day Medium Trial Plan available for free upon signup.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Micro Plan - Free tier with 500 monthly validations |
| Subscription | Pay-as-you-go | Medium Trial Plan - 14-day free trial |
Go-to-market motion3 records
Distribution channels9 records
Marketing channels7 records
FraudLabs product offering
Product offeringCore offering
FraudLabs Pro is a SaaS-based fraud detection platform that screens e-commerce transactions in real time through a REST API, returning a proprietary FraudLabs Pro Score (0-100) with recommended Approve, Review, or Reject actions. The service validates multiple order elements — IP geolocation, email, billing/shipping addresses, credit card BIN, device fingerprinting, anonymous proxy detection, and blacklist data — and is supported by 21+ pre-built plugins for major e-commerce platforms and a Global Merchant Network that pools fraud intelligence from thousands of participants.
Product overview
FraudLabs Pro is a unified SaaS fraud detection platform designed to protect e-commerce merchants from payment fraud and chargebacks. The core platform operates as a centralized fraud screening service that evaluates orders in real-time using machine learning algorithms, comprehensive element validation (IP geolocation, email, billing/shipping addresses, credit cards, proxies, devices), and a global merchant network blacklist. The product portfolio consists of the core FraudLabs Pro fraud detection platform, the SMS Verification add-on for phone number authentication, the REST API (v2.0.0) for developer integration, the Agent JavaScript for device fingerprinting, and the Global Merchant Network for collaborative fraud intelligence sharing. The platform is complemented by free online validation tools including Credit Card BIN Lookup, IP Address Lookup, Anonymous Proxy Detection, Email Validation tools, Phone Validation tools, and others. The product supports 21+ e-commerce platform plugins including Shopify, WooCommerce, OpenCart, Magento, PrestaShop, BigCommerce, WHMCS, and others, as well as a REST API with SDKs in multiple programming languages. Recent AI/ML integrations include an MCP AI Agent and ChatGPT Bot for AI-powered fraud screening.
Differentiator
Problem solved
Functional benefit
Products and services
- FraudLabs Pro Core Platform SaaS fraud detection platform that screens e-commerce transactions in real time using machine learning algorithms, comprehensive multi-element validation (IP geolocation, email, billing/shipping, credit card, proxy, device), and a global merchant network blacklist. Returns a fraud score with Approve/Review/Reject recommendations to minimize chargebacks and fraud losses for online merchants.
- SMS Verification Add-On SMS-based phone number verification add-on requiring customers to verify their mobile number via SMS OTP during checkout. Provides an additional authentication layer to prevent fraud, particularly for high-risk transactions, and can be triggered based on configured validation rules or fraud score thresholds.
- FraudLabs Pro REST API RESTful API (v2.0.0) at https://api.fraudlabspro.com/v2/order/screen that accepts order data and returns fraud scores, validation results, geolocation, proxy detection, email validation, device validation, and risk assessments. SDKs and sample code are provided in PHP, Java, JavaScript, Python, Ruby, .NET, Go, Rust, Scala, and Kotlin.
- Global Merchant Network Collaborative fraud intelligence network where participating merchants share fraud data including IP addresses, email addresses, and devices in real time. The pooled data enhances blacklist validation and fraud detection for all participants, with the most recent reported figures showing 2,851,791 blacklisted IPs, 97,862 blacklisted emails, and 14,371 blacklisted devices.
- FraudLabs Pro MCP AI Agent Model Context Protocol (MCP) AI agent integration that enables AI-powered fraud screening through AI assistants and agents. Part of the AI & LLM Ecosystem offerings, allowing fraud screening queries to be invoked from MCP-compatible AI workflows.
- FraudLabs Pro ChatGPT Bot ChatGPT plugin/integration that allows users to query fraud detection data and capabilities through a conversational AI interface, enabling natural-language access to fraud screening information.
Quantifiable outcome
- 500 free validations per month for free tier users
- +5 more outcomes
Companies that use FraudLabs
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
FraudLabs technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration28 records
AI capability4 records
Feature9 records
FraudLabs partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- IP2LocationcoreTechnology partnership for IP address geolocation data used in fraud validation. IP2Location provides IP geolocation data that helps validate whether the IP address location matches billing/shipping addresses.
- IP2ProxycoreTechnology partnership for anonymous proxy detection. IP2Proxy provides proxy database used to detect if a visitor is using an anonymous proxy, VPN, or Tor exit node.
- MailboxValidatorcoreTechnology partnership for email address validation. MailboxValidator provides email validation services used to check email deliverability and validity as part of fraud screening.
- StripecoreStripe is used as the third-party payment gateway for processing subscription payments. Stripe Payments Malaysia Sdn. Bhd. operates the payment service.
- VeraSafeminorVeraSafe appointed as Hexasoft's EU representative for GDPR data protection matters pursuant to Article 27 of the GDPR. Provides EU supervisory authority liaison services for EU residents.
- Global Merchant NetworkcoreCollaborative fraud intelligence network where thousands of merchants (from startups to enterprises) share fraud data including blacklisted IPs, emails, and devices. All participants both contribute to and benefit from the collective intelligence.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
FraudLabs competitors and assessment
Company assessmentBroad incumbents
- MaxMind: Provider of IP geolocation and proxy/identity data used by fraud and risk platforms worldwide. FraudLabs uses similar partner data (IP2Location, IP2Proxy); MaxMind is an incumbent supplying the underlying data layer that fraud apps like FraudLabs Pro build on.
- Featurespace: Enterprise behavioral analytics and risk scoring platform serving banks, payments, and insurance. Adjacent to FraudLabs in fraud detection capability but offers a heavier enterprise platform without a freemium/SMB onramp.
- PayPal Seller Protection: Built-in fraud screening and seller protection offered to PayPal merchants. A broad incumbent whose bundled free-tier fraud risk represents the biggest competitive alternative to small merchants evaluating standalone products like FraudLabs Pro.
Direct peers
- Signifyd: Enterprise-grade chargeback guarantee and fraud detection platform for e-commerce merchants. Directly comparable to FraudLabs Pro on payment fraud / CNP fraud use cases, but Signifyd targets larger retailers with a chargeback guarantee model.
- Sift: AI-driven digital trust and fraud decisioning platform used by marketplaces and e-commerce merchants. Competes with FraudLabs Pro on ML-based fraud scoring, device fingerprinting, and real-time order screening.
- NoFraud: Fully-managed e-commerce fraud detection service with a guarantee-based pricing model. Competes with FraudLabs Pro on SMB-friendly integration, pass/fail screening, and chargeback reduction for online merchants.
- Kount (Equifax): Identity-driven fraud prevention platform used by payment providers, issuers, and online merchants. Closely comparable to FraudLabs Pro on order screening, velocity checks, IP/device/email validation, and rule customization.
- Riskified: E-commerce fraud prevention and chargeback guarantee provider serving global merchants. Direct peer on CNP fraud detection, machine-learning risk scoring, and the merchant-network data angle FraudLabs emphasizes.
- SEON: Digital fraud prevention SaaS combining email, phone, IP, device, and behavior signals for AML and transaction fraud. Comparable to FraudLabs Pro's multi-element validation engine, particularly for SMB and fintech merchants.
- Stripe Radar: Stripe's integrated fraud prevention product that screens card-not-present transactions for businesses using Stripe payments. It is a direct competitor to FraudLabs Pro for online merchants, especially SMBs, and operates as a plug-and-play risk layer rather than a standalone API.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
FraudLabs social profiles
Digital presenceFraudLabs compliance and trust
Trust signalCompliance3 records
FraudLabs financial estimates
Financial estimateRevenue estimate
Valuation estimate
FraudLabs leadership team
Management profileNumber of profiles
FraudLabs funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FraudLabs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FraudLabs
What does FraudLabs do?
FraudLabs Pro is a SaaS-based fraud detection platform that screens e-commerce transactions in real time through a REST API, returning a proprietary FraudLabs Pro Score (0-100) with recommended Approve, Review, or Reject actions. The service validates multiple order elements — IP geolocation, email, billing/shipping addresses, credit card BIN, device fingerprinting, anonymous proxy detection, and blacklist data — and is supported by 21+ pre-built plugins for major e-commerce platforms and a Global Merchant Network that pools fraud intelligence from thousands of participants.
Is FraudLabs a public or private company?
FraudLabs is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FraudLabs founded?
FraudLabs was founded in 2013. It employs 11 to 50 people.
Where is FraudLabs based?
FraudLabs is headquartered in Bradenton, United States, in the North America region.
How does FraudLabs make money?
Three revenue lines are on record. Subscription-based API Queries are the primary driver. The others are usage-based Pricing and freemium Model.
Who are FraudLabs's main competitors?
Broad incumbents on record are MaxMind, Featurespace and PayPal Seller Protection. Direct peers are Signifyd, Sift, NoFraud, Kount (Equifax), Riskified, SEON and Stripe Radar.
Does FraudLabs have an API?
Yes. REST API for fraud screening and order validation. The API accepts order data and returns fraud scores, validation results, geolocation data, proxy detection, email validation, device validation, and risk assessments. API version 2.0.0 is currently in use. Sample code and SDKs are provided in multiple programming languages including PHP, Java, JavaScript, Python, Ruby, .NET, Go, Rust, Scala, and Kotlin. Available via https://api.fraudlabspro.com/v2/order/screen endpoint. Developer documentation is at www.fraudlabspro.com/developer/api/screen-order.
What industry is FraudLabs in?
FraudLabs's product category is Payment Fraud Detection Software. Its primary akta.pro industry code is FSAGAFAE, Fraud Detection & Prevention (payments fraud, account takeover, scams), with a secondary code of HDADALAE, Payments Fraud & Chargeback Prevention. Its NAICS code is 522320 and its SIC code is 7374.