Hills Health Solutions

What Hills Health Solutions does

Hills Health Solutions is an Australian private healthcare technology company headquartered in Port Melbourne, Victoria, that builds and sells a suite of digital and hardware solutions for hospitals, aged care facilities, and community-based care providers. Its flagship offering, the Health Digital Experience Platform (DXP), is a bundled suite of inter-operational software covering in-facility services (Nurse Call via the locally manufactured IP7500 Series, Patient Experience System, Guest Wi-Fi, digital signage, wayfinding, IP CCTV), in-transition services (virtual transition care, managed clinical services, telehealth, data analytics, sensors, eReferral/eConsult), and in-community services, with Health Information Exchange enabled through the Extensia Community Health Record platform.

The company employs 51-100 people and operates under legal entity Hills Limited, having been established in Australia in the 1940s with more than 75 years of continuous operation. Revenue comes from a mix of hardware sales (nurse call systems, IP CCTV, in-facility equipment), recurring software/subscription access to the DXP suite, managed clinical and telehealth services, and implementation/integration professional services. Go-to-market is direct enterprise field sales targeting hospitals and aged care operators, with a "Request Demo"/"Contact us" sales motion and no publicly disclosed pricing.

The platform's technical differentiator is a distributed-intelligence architecture in the nurse call layer combined with pre-integrated health information exchange via Extensia, which together aim to deliver interoperable care records across the in-facility, in-transition, and in-community continuum. Operational scale is signaled by the platform's ability to deploy from multi-story hospitals down to residential aged care, while geographic scope remains limited to Australia (primarily Victoria), with no disclosed international footprint.

Name

Hills Health Solutions

Legal name

Hills Limited

Website

https://hillshealthsolutions.com.au

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

51–100 employees

Short description

Hills Health Solutions is an Australian private healthcare technology company selling the Health Digital Experience Platform (DXP)—an interoperable suite covering nurse call, patient experience, Wi-Fi, telehealth, and health information exchange—to hospitals, aged care facilities, and community care providers, primarily in Victoria.

Ownership category

akta.pro rank

Product category

Healthcare Technology Solutions

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industries

Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG), Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

Keywords

• Healthcare technology solutions
• Nurse call systems
• Patient experience platforms
• Digital experience platform
• Aged care technology

Headquarters

HQ city

Port Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Technology Hardware: Sale and deployment of healthcare technology hardware including the IP7500 Series Nurse Call systems, IP CCTV systems, and in-facility equipment. These are one-time hardware sales with potential for ongoing maintenance contracts.
2. Software Platform Services (DXP): Subscription-based access to the Health Digital Experience Platform providing software solutions for patient experience, entertainment, content management, wayfinding, and other digital services.
3. Managed Services: Managed clinical services, virtual transition care, telehealth services, and sensors and monitoring devices provided as ongoing service contracts to healthcare facilities.
4. Professional Services: Implementation, integration, and support services for healthcare facilities deploying Hills technology solutions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Hills Health Solutions sells the Health Digital Experience Platform (DXP), an interoperable suite of software solutions for healthcare, bundled with proprietary hardware such as the Hills IP7500 Series Nurse Call System and the Patient Experience System. The portfolio spans in-facility services (nurse call, patient entertainment and Wi-Fi, digital signage, wayfinding, IP CCTV), in-transition services (virtual transition care, managed clinical services, telehealth, data analytics, sensors and monitoring, eReferral/eConsult), and in-community services anchored on the Extensia Health Information Exchange. Customers are hospitals, aged care and residential care facilities, and community health providers, primarily in Australia.

Product overview

Hills Health Solutions offers the Health Digital Experience Platform (DXP), a technology platform consisting of a suite of inter-operational software solutions. The portfolio includes three main service categories: In-Facility Services (Nurse Call System IP7500 Series, Patient Experience System, Guest Wi-Fi, Digital Signage, wayfinding, Location based Services, IP CCTV, Message Integration), In-Transition Services (Virtual Transition Care, Managed Clinical Services, Telehealth Services, Health Information Exchange via Extensia, Data Analytics, Sensors and Monitoring Devices, eReferral & eConsult Services), and In-Community Services supporting patients in aged care, dementia care, palliative care, or assisted living settings. The platform is designed to improve the overall experience of patients, clinicians and other stakeholders within the healthcare ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Extensia: Community Health Information Exchange platform that provides interoperable connectivity between healthcare providers with universal patient health and social records access
• Health DXP
• Hills IP7500 Series Nurse Call
• Patient Experience System (PES)

Products and services

• Health Digital Experience Platform (DXP)
• Hills IP7500 Series Nurse Call System
• Patient Experience System (PES)
• Guest Wi-Fi System
• Extensia Health Information Exchange (Record Point)
• Extensia Community Health Information Exchange
• Virtual Transition Care
• Telehealth Services
• Managed Clinical Services
• Sensors and Monitoring Devices
• Data Analytics
• eReferral & eConsult Services

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core and minor.

• ExtensiacoreTechnology or IntegrationExtensia Community Health Information Exchange provides a truly interoperable platform connecting healthcare providers with universal patient information throughout the care journey. Extensia's Record Point enables authorised practitioners to have real-time access to patients' health and social records from wherever they are in the health ecosystem, easily and securely. This partnership extends the Hills Health DXP capabilities in health information exchange.
• Make-A-Wish AustraliaminorOthersHills is proudly supporting Make-A-Wish Australia as their corporate charity partner, raising funds and awareness for the organization that grants wishes to children with critical illnesses.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Emerging players

• Caregility: Caregility is a US-based virtual care and telehealth platform with hospital bedside terminal offerings akin to Hills Patient Experience System and Virtual Transition Care. Comparable as an emerging player pushing into virtual nursing and inpatient telehealth.

Broad incumbents

• Vocera (now part of Stryker): Vocera, now a Stryker division, provides clinical communication and alarm management platforms that overlap with Hills's PES, in-facility messaging, and clinical workflow components. Comparable as a clinical buyer-facing workflow competitor inside hospitals.
• Telstra Health (HealthNow / HCF integrations): Telstra Health is a large Australian digital health and health information exchange vendor actively competing for state-level HIE and aged care platform contracts. Comparable to HHS's Extensia-backed community HIE and broader DXP positioning across Australian states.
• Hillrom (now part of Baxter): Hillrom, integrated into Baxter, was the global market leader in hospital nurse call and patient experience systems before the Baxter combination. It is the most comparable direct competitor to Hills's IP7500 nurse call and broader DXP suite, although it operates at significantly larger scale and across more geographies.

Regional players

• Tunstall Healthcare: Tunstall Healthcare is a UK-headquartered telecare and remote care provider with an Australian presence (Tunstall Australia), directly comparable to HHS's in-community and aged care offerings such as virtual transition care and sensors/monitoring. Geographic overlap is partial but it is one of HHS's closest in-market competitors in Australian aged/community care.
• Visionflex: Visionflex is an Australian telehealth and clinical video collaboration vendor serving remote, indigenous, and aged care settings. Comparable as a domestic-Australian in-transition / telehealth peer that intersects with Hills Health's in-transition and in-community service lines.

Direct peers

• Ascom: Ascom (Telligence and Digistat lines) competes directly in nurse call, clinical communications, and workflow platforms for hospitals, and also pushes into aged care and mobile workflow. Highly comparable to HHS in product scope, integration philosophy, and target clinical buyer, with broader geographic reach.
• Critical Alert (Spok): Spok (formerly Spok/Critical Alert) offers nurse call middleware and clinical communications that compete directly with Hills' DXP for the workflow-and-messaging layer inside hospitals. Useful peer for understanding pricing pressure in mid-market hospital accounts.
• Rauland-Borg (AMETEK): Rauland is a long-established North American nurse call and clinical workflow vendor, closely comparable to Hills IP7500 in life-safety positioning and acute care focus. While primarily US-anchored, the platform competes for the same large hospital and academic medical centre RFPs.
• Nedap Healthcare: Nedap is a Dutch vendor of nurse call, RFID-based resident locators, and aged care workflow platforms, directly comparable to Hills IP7500 and PES for residential aged care. Geographic separation qualifies it as a direct competitor in product even though Australia is outside its home market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hills Health Solutions