Community Living Options
Community Living Options is a South Australian not-for-profit, NDIS-registered disability services provider founded in 1982, delivering Supported Independent Living, Positive Behaviour Support, Allied Health, and Children's Services to NDIS participants across Adelaide, Edwardstown, and Victor Harbor.
- Company typePrivate
- Founded1982
- HeadquartersVictor Harbor, Australia
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Community Living Options does
Community Living Options (CLO) is a South Australian not-for-profit, NDIS-registered disability services provider founded in 1982 by families. Headquartered in Adelaide with additional offices in Edwardstown and Victor Harbor, CLO delivers Supported Independent Living (SIL), Positive Behaviour Support, Allied Health and Therapeutic Services, Core Supports, and Capacity Building Supports to NDIS participants, primarily adults with physical disabilities, acquired brain injuries, intellectual disabilities, mental health needs, and complex support requirements. In early 2021, the organization expanded into Children's Services, providing residential care and transition support for children and young people, and grew that team from 1 to 52 staff within approximately 18 months.
CLO's service delivery is human-led, with no significant proprietary technology platform; the organization employs NDIS-deemed-suitable Positive Behaviour Support practitioners and qualified support workers delivering 24/7 in-home and community-based support. Revenue is generated through NDIS-funded service agreements, with pricing governed by NDIS Pricing Arrangements and Price Limits (e.g., transport at $0.97/km from July 2022) and structured as recurring multi-year participant contracts. Go-to-market relies on NDIS system referrals, community expos, social media presence (Facebook, Instagram, LinkedIn), a bi-monthly CLO Connect newsletter, and sector sponsorships including the South Australian Child Protection Awards. The organization holds an employee base in the 501-1000 range and has been independently audited and commended for best practice in Quality and Risk Management under NDIS Practice Standards in 2023.
Community Living Options firmographics
Firmographics- Name
- Community Living Options
- Legal name
- Community Living Options
- Website
- https://clo.org.au
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Community Living Options is a South Australian not-for-profit, NDIS-registered disability services provider founded in 1982, delivering Supported Independent Living, Positive Behaviour Support, Allied Health, and Children's Services to NDIS participants across Adelaide, Edwardstown, and Victor Harbor.
- Ownership category
- akta.pro rank
Community Living Options industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Other Residential Care Facilities (623990), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
- akta.pro primary industry
- Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)
- akta.pro secondary industry
- Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)
Keywords
Where Community Living Options is headquartered
LocationHeadquarters
- HQ city
- Victor Harbor
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Community Living Options business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- NDIS Funded Services: Community Living Options generates revenue through providing NDIS (National Disability Insurance Scheme) registered services to participants. Services include Supported Independent Living (SIL) and Positive Behaviour Support, which are funded under participant NDIS plans. The organization operates as a not-for-profit, with salary packaging benefits available to employees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | NDIS Funded Service Pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Community Living Options product offering
Product offeringCore offering
Community Living Options is an NDIS-registered not-for-profit provider delivering disability, mental health, complex support, and children's services across South Australia. Its core offerings are Supported Independent Living (round-the-clock shared-living support) and Positive Behaviour Support (evidence-based therapeutic intervention by NDIS-approved practitioners), complemented by Allied Health and Therapeutic Services, NDIS Core Supports, Capacity Building Supports, and Children's Services.
Product overview
Community Living Options operates as an NDIS-registered disability service provider offering a portfolio of interconnected services. The core offerings include Supported Independent Living (SIL) for residential support and daily living assistance, and Positive Behaviour Support for therapeutic interventions. These are complemented by Allied Health and Therapeutic Services, Core Supports, and Capacity Building Supports as NDIS service categories. The organization expanded in 2021 to include Children's Services for residential care settings. Services are delivered across three South Australian locations (Adelaide, Edwardstown, and Victor Harbor) by qualified support workers and behaviour support practitioners.
Differentiator
Problem solved
Functional benefit
Products and services
- Supported Independent Living (SIL) NDIS-funded round-the-clock support delivered in shared living environments, helping people with disability develop daily living skills and live as autonomously as possible, supported by qualified disability support workers. Target users are NDIS participants with physical, intellectual, or acquired brain injury disabilities in South Australia.
- Positive Behaviour Support Evidence-based therapeutic approach delivered by NDIS-approved behaviour support practitioners to help people with disability reduce behaviours of concern and improve quality of life through functional behaviour assessments, behaviour support planning, and person-centred 1:1 intervention. Target users are NDIS participants exhibiting behaviours of concern that limit engagement with loved ones, support services, and the community.
- Core Supports NDIS support category enabling participants to complete activities of daily living, with participant budgets offering flexibility to choose specific supports within core support funding. Target users are NDIS participants who require assistance with daily living activities.
- Capacity Building Supports NDIS supports that enable participants to build independence and skills, with budgets allocated at a support category level and used to achieve the goals set out in the participant's NDIS plan. Target users are NDIS participants seeking to develop skills and greater autonomy.
- Allied Health and Therapeutic Services Comprehensive therapeutic services including clinical assessment, risk analysis, and therapy programs to support participants' health and wellbeing. Target users are NDIS participants requiring allied health and therapeutic input alongside other disability supports.
- Children's Services Residential care and support services for children and young people, focused on individual needs, skill development, and engagement with school, community and loved ones, including transition support for young people leaving care. Target users are children and young people in residential or out-of-home care in South Australia.
Quantifiable outcome
- Participants develop increased independence in daily living activities
- +1 more outcomes
Companies that use Community Living Options
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles2 records
Community Living Options technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Community Living Options partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Department for Child Protection, South AustraliacoreCLO is an official sponsor of the South Australian Child Protection Awards, an initiative by the Department for Child Protection, South Australia. This partnership enables CLO to demonstrate its commitment to the child protection sector and highlight the work being done across South Australia to support children, young people, and families.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Community Living Options competitors and assessment
Company assessmentDirect peers
- Sunnyfield: NDIS-registered not-for-profit providing Supported Independent Living, accommodation, and community participation across NSW and other states. Overlaps directly with CLO on the residential care and life-skills development model for people with disability.
- Yooralla: Victorian NDIS-registered disability provider offering Supported Independent Living, therapy, behaviour support and respite. Comparable in its non-profit heritage and full NDIS menu, though concentrated in Victoria rather than South Australia.
- Minda: South Australian disability services organisation delivering Supported Independent Living, accommodation, behaviour support, and employment services to people with intellectual disability. Direct regional competitor and the most locally comparable operator.
- Achieve Australia: Sydney-based NDIS-registered disability provider focused on Supported Independent Living, accommodation, and therapeutic supports for people with disability including intellectual and psychosocial needs. Closely comparable in service mix (SIL, PBS, allied health) and target participant population.
- Melba Support Services: NDIS-registered Victorian provider of SIL, specialist behaviour support, and community participation for people with intellectual disability. Closely comparable in service catalogue, participant cohort, and non-profit orientation.
Broad incumbents
- Northcott: Large national NDIS provider offering accommodation, core supports, therapy, and recreation across multiple states. Comparable in its broad multi-service NDIS portfolio, though it operates at a larger scale than CLO.
- Scope Australia: Major Australian disability non-profit providing accommodation, therapy and Positive Behaviour Support services. Shares CLO's emphasis on PBS and complex support needs, with similar participant profile and NDIS funding model.
- Life Without Barriers: Large national non-profit providing NDIS-funded disability, aged care, and child protection services. Overlaps directly with CLO on Supported Independent Living, Positive Behaviour Support, and Children's residential care, with similar non-profit operating model.
- Aruma (formerly House with No Steps): One of Australia's largest NDIS-registered disability service providers, offering SIL, core supports, and capacity building across multiple states. Comparable because it competes in the same NDIS service categories (SIL, behaviour support, allied health) but at much greater national scale.
Regional players
- Intereach: Regional NDIS provider operating across parts of NSW and Victoria (not South Australia) offering SIL, capacity building, and children's services. Comparable in service mix including the children's services vertical, though operating in a different geographic footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Community Living Options social profiles
Digital presenceCommunity Living Options financial estimates
Financial estimateRevenue estimate
Valuation estimate
Community Living Options leadership team
Management profileNumber of profiles
Profiles4 records
Community Living Options funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Community Living Options M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Community Living Options
What does Community Living Options do?
Community Living Options is an NDIS-registered not-for-profit provider delivering disability, mental health, complex support, and children's services across South Australia. Its core offerings are Supported Independent Living (round-the-clock shared-living support) and Positive Behaviour Support (evidence-based therapeutic intervention by NDIS-approved practitioners), complemented by Allied Health and Therapeutic Services, NDIS Core Supports, Capacity Building Supports, and Children's Services.
Is Community Living Options a public or private company?
Community Living Options is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Community Living Options founded?
Community Living Options was founded in 1982. It employs 501 to 1,000 people.
Where is Community Living Options based?
Community Living Options is headquartered in Victor Harbor, Australia, in the Oceania region.
How does Community Living Options make money?
One revenue line is on record: NDIS Funded Services.
Who are Community Living Options's main competitors?
Direct peers on record are Sunnyfield, Yooralla, Minda, Achieve Australia and Melba Support Services. Broad incumbents are Northcott, Scope Australia, Life Without Barriers and Aruma (formerly House with No Steps). Intereach is listed as a regional player.
Does Community Living Options have an API?
No public API is recorded for Community Living Options.
What industry is Community Living Options in?
Community Living Options's product category is Disability Support Services. Its primary akta.pro industry code is HLADABAJ, Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult), with a secondary code of HLADABAI, Behavioral Health–Capable Assisted Living (Mental Health/SUD Support). Its NAICS code is 623210 and its SIC code is 8050.