What Impact.app does

Impact.app is a cloud-based SaaS community and relationship intelligence platform operated by Impact Infinity LLC, a privately held company domiciled in Georgia, USA. The platform is organized as a modular architecture of 14 integrated products — collectively branded as "Spheres" — grouped into four functional categories: UNDERSTAND (ProfileSphere AI assessments capturing 450+ personality dimensions, SynergySphere AI matching, ContactSphere CRM/ERM), CONNECT (SocialSphere private networking, GroupSphere collaboration, MarketingSphere social distribution to 180+ networks, MessageSphere email/SMS/push communications, SurveySphere polling), MOBILIZE (LearningSphere LMS, EventSphere ticketing and registration, JobSphere recruiting, DonorSphere fundraising), and IMPACT (IntelligenceSphere genAI chatbot with RAG and predictive analytics, SalesSphere payments via Stripe, EnterpriseSphere multi-organization connectivity). The platform runs on Microsoft Azure with Cloudflare WAF protection and PCI-DSS compliance through Stripe.

The company's go-to-market is enterprise field sales with quote-based custom pricing — there is no public self-serve signup, and demo scheduling through HubSpot is the primary acquisition channel. Each customer organization receives its own private branded community instance. Target segments include HR/talent, franchise networks, nonprofits, industry associations, and brands/creators, with exploratory R&D pilots in education, counseling, churches, and sports teams. Revenue streams encompass subscription memberships, event ticketing transaction fees, training course sales, nonprofit donations, and advertising/sponsorship placements.

The technology stack combines proprietary AI/ML for personality assessment and recommendation matching with a custom RAG-based generative AI chatbot. The company holds 14 registered trademarks covering its Sphere product line. The platform exposes an open API for content embedding and integration, with native connectors to Stripe (payments), HubSpot (sales scheduling), Keap (marketing automation), and Google Maps (geo/location services). Certifications include PCI-DSS 3.2 Level 1 for payment processing and GDPR compliance posture.

Name

Impact.app

Legal name

Impact Infinity LLC

Website

https://impact.app

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Impact.app is a cloud-based community and relationship intelligence SaaS platform that sells 14 integrated Sphere products to enterprises in HR, franchise, nonprofit, and association verticals, combining AI-powered personality assessments, matching, payments, and analytics.

Ownership category

akta.pro rank

Product category

Community Engagement Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• Community engagement platform
• Relationship intelligence software
• AI personality assessments
• Membership management software
• Learning management systems

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Marketing or Sales, Personnel, Operations

Revenue model

1. Premium Membership Subscriptions: Organizations can design tiered membership subscription programs with monthly or annual billing. Pricing and feature unlocking is customizable per organization, generating recurring subscription revenue.
2. Event Ticketing: Integrated payment processing for event registrations with QR code e-tickets. PCI-compliant ticket sales with customizable pricing levels and refund capabilities.
3. Training Course Sales: Monetization of online training courses through the LearningSphere LMS with sales integration for one-time or subscription-based course access.
4. Fundraising/Donations: Nonprofit organizations collect donations through customizable branded campaign pages with recurring donation options, 130+ currency support, and PCI-compliant processing.
5. Advertising Revenue: Organizations can add sponsor logos to platform pages and create sponsor directories with business profile pages to generate advertising revenue from their community.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Impact.app is a B2B SaaS platform that enables organizations to build private, branded online communities for managing relationships, training, events, fundraising, and engagement. The platform is composed of 14 integrated "Sphere" products covering AI personality assessments, AI matching, CRM, social networking, collaboration groups, content sharing, email/SMS campaigns, surveys, LMS training, event ticketing, job recruiting, fundraising, genAI analytics, payments, and multi-organization connectivity. It is sold via enterprise demo-led sales to organizations across HR, franchises, nonprofits, and associations, with each customer receiving their own private branded community instance.

Product overview

Impact.app is an all-in-one Community, People, Relationship, Content, Training, Engagement Intelligence Platform built as a modular architecture of 14 integrated Sphere products. The platform is organized into four functional categories: UNDERSTAND (ProfileSphere® for AI assessments, SynergySphere™ for AI matching, ContactSphere™ for CRM/ERM), CONNECT (SocialSphere™ for networking, GroupSphere™ for collaboration, MarketingSphere™ for stories, MessageSphere™ for communication, SurveySphere™ for feedback), MOBILIZE (LearningSphere™ for LMS/training, EventSphere™ for events, JobSphere™ for recruiting, DonorSphere™ for fundraising), and IMPACT (IntelligenceSphere™ for AI analytics, SalesSphere™ for revenue, EnterpriseSphere™ for multi-org sharing). The products work together as a unified platform where users can create private branded communities, understand people with relationship intelligence profiles, engage through assessments/courses/events/jobs, grow networks with relational profiles, monetize with memberships and fundraisers, and measure impact with analytics. Additionally, pre-built solution packages address specific verticals including HR Business Solutions, Franchise Business Solutions, Industry Association & Community Solutions, Non-Profit Solutions, and R&D Experiments.

Differentiator

Problem solved

Functional benefit

Brands

• ProfileSphere®: AI Assessments - Capture 450+ user personality, skills, interests
• SynergySphere™
• ContactSphere™
• SocialSphere™
• GroupSphere™
• MarketingSphere™
• MessageSphere™
• SurveySphere™
• LearningSphere™
• EventSphere™
• JobSphere™
• DonorSphere™
• IntelligenceSphere™
• SalesSphere™
• EnterpriseSphere™

Products and services

• ProfileSphere® AI-powered assessment platform that captures 450+ user personality, skills, and interest dimensions to develop rich relationship profiles with conflict detection and retention indicators. For organizations seeking to understand people beyond surface-level data.
• SynergySphere™ AI matching and recommendation engine that customizes how users are matched to other users, training, events, groups, jobs, and geo-location with automated push alerts. Supports Employee, Franchise, Donor, Student, and Mentor matching.
• ContactSphere™ Customer and Employee Relationship Management (CRM/ERM) system for managing unlimited contact profiles with relational information tracking and relationship owner assignments.
• SocialSphere™ Private social networking platform enabling members to create profiles, discover others, follow users, direct message, and view geo-mapped community members.
• GroupSphere™ Collaboration tool for creating public or private micro-communities within larger communities with file sharing, discussion forums, and group recommendations.
• MarketingSphere™ Content and story capture platform enabling organizations to collect photos, videos, and best practices from users and distribute to 180+ social networks.
• MessageSphere™ Multi-channel communication platform supporting email campaigns, SMS text message campaigns, and push messaging with detailed engagement analytics.
• SurveySphere™ Survey and polling platform for rapid feedback collection with custom questions, conditional branching, anonymous options, and real-time analytics.
• LearningSphere™ Learning Management System (LMS) for designing interactive, on-demand training courses with video, pre/post assessments, progress tracking, certifications, and gamification badges.
• EventSphere™ Event management platform for creating event promotions, managing registrations, selling tickets with QR codes, promoting to social networks, and tracking analytics.
• JobSphere™ Intelligent talent acquisition and recruiting platform matching candidates to jobs using ProfileSphere assessments, with mass promotion to 180+ social networks.
• DonorSphere™ Nonprofit fundraising and volunteer management platform enabling campaign creation, donor engagement, volunteer recruiting, and need matching with 130+ currency support.
• IntelligenceSphere™ AI-powered analytics platform featuring a custom genAI chatbot with RAG, predictive analytics, real-time dashboards, 200+ custom charts, and geo-mapping with proximity matching.
• SalesSphere™ Revenue generation platform enabling PCI-compliant premium membership subscriptions, integrated payment processing via Stripe, and advertising revenue through sponsor directories.
• EnterpriseSphere™ Enterprise interconnection platform enabling content sharing between business units or partner organizations using Impact.app with 1-way push or 2-way sharing options for user profiles, groups, content, training, events, and fundraisers.
• HR Business Solutions AI-powered HR solution combining ProfileSphere assessments for personality/skill discovery, SynergySphere matching for development paths, and integrated social/learning tools for employee engagement and retention.
• Franchise Business Solutions Comprehensive franchise management platform for managing unlimited franchisee locations with distributed training, content sharing, marketing stories, workforce profiling, and network analytics.
• Industry Association & Community Solutions Networking solution for associations and conferences matching members to events and companies, with speaker video archiving and monetization capabilities.
• DonorSphere™ Non-Profit Solutions Non-profit sector solution for fundraising campaigns, service projects, volunteer engagement, and country transformation initiatives.

Quantifiable outcome

• Organizations can capture 450+ personality dimensions per user for relationship intelligence
• +3 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability8 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core infrastructure, security, core payment processing, sales & marketing and marketing automation.

• Microsoft Azurecore infrastructureTechnology or IntegrationImpact.app is hosted on Microsoft Azure cloud for global scalability and enterprise data security. Azure provides the foundational infrastructure for all platform operations, data storage, and security features.
• CloudflaresecurityTechnology or IntegrationCloudflare Web Application Firewall (WAF) protects all Impact.app applications from bots and DDoS attacks by continuously monitoring suspicious activity and potential attacks.
• Stripecore payment processingTechnology or IntegrationStripe powers SalesSphere for payment transaction processing with PCI compliance. All payment processing for memberships, events, training, and fundraising flows through Stripe.
• HubSpotsales & marketingTechnology or IntegrationHubSpot is used for demo scheduling and meeting management. The platform integrates with HubSpot's meeting scheduling system for sales demos.
• Keapmarketing automationTechnology or IntegrationEventSphere includes an API integration with Keap for marketing automation, enabling organizations to connect event registrations with their Keap workflows.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bettermode (formerly Tribe): Customizable community platform for brands and SaaS companies with discussions, posts, events, and member engagement. Comparable to Impact.app's SocialSphere/GroupSphere for branded communities.
• Higher Logic: Association engagement platform with member communities, events, email marketing, and learning. Directly comparable to Impact.app's Industry Association & Community Solutions.
• Hivebrite: All-in-one community management platform for associations, alumni networks, and nonprofits with member directory, events, jobs, and fundraising. Directly comparable to Impact.app's Industry Association and Nonprofit solutions.
• Wild Apricot: Membership management software for associations and nonprofits with member database, events, payments, and website. Directly comparable to Impact.app's SalesSphere + EventSphere + ContactSphere for membership organizations.
• Kajabi: All-in-one platform for creators and coaches offering communities, courses, email marketing, payments, and websites. Closest peer for the creator/coach segment of Impact.app's customer base with bundled monetization.
• Mighty Networks: All-in-one private community platform with courses, memberships, and events for creators and brands. Closest functional peer — multi-tenant, branded community instances with built-in commerce and content, mirroring Impact.app's SocialSphere/SalesSphere/LearningSphere bundle.
• Disciple Media: Community platform for brands, creators, and organizations offering private networks, courses, and monetization. Comparable to Impact.app's branded community + commerce bundle.
• Circle: Modern community platform for creators, coaches, and brands offering courses, events, discussions, and member engagement. Highly comparable to Impact.app's community/social/LMS/event stack with a similar mid-market SaaS motion.
• MemberPlanet: All-in-one membership and community platform for associations, nonprofits, and clubs with events, payments, communications, and fundraising. Closely mirrors Impact.app's nonprofit/association bundles.

Broad incumbents

• Salesforce Experience Cloud: Enterprise CRM vendor with branded community portals, knowledge bases, and member engagement built on the Salesforce platform. Larger incumbent that overlaps ContactSphere and SocialSphere as part of a much broader portfolio, especially in enterprise and franchise contexts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/linked-impact-app

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impact.app