Global Mediator
Global Mediator is a Danish IT services firm providing embedded Microsoft Dynamics 365 Business Central and Power Platform development teams, specializing in cloud migration, custom AL development, and QA for ERP partners and European enterprise end-users.
- Company typePrivate
- Founded2010
- HeadquartersAllerød, Denmark
- Headcount101–250
- GTM typeB2B
- OfferingServices
Global Mediator firmographics
Firmographics- Name
- Global Mediator
- Legal name
- Global Mediator
- Website
- https://global-mediator.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Global Mediator is a Danish IT services firm providing embedded Microsoft Dynamics 365 Business Central and Power Platform development teams, specializing in cloud migration, custom AL development, and QA for ERP partners and European enterprise end-users.
- Ownership category
- akta.pro rank
Global Mediator industry classification
Industry- Product category
- ERP Implementation Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (513210)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud Strategy, Assessment & Roadmap (BPAEACAA)
- akta.pro secondary industries
- Enterprise Application Modernization & Upgrades (incl. S/4HANA, cloud migrations) (BPAEAGAG), Cloud Application Modernization & Refactoring (BPAEACAC), Cloud-Native Development (Containers, Kubernetes, Microservices) (BPAEACAD)
Keywords
Where Global Mediator is headquartered
LocationHeadquarters
- HQ city
- Allerød
- HQ country
- Denmark
- HQ region
- Europe
Offices4 records
Markets served
Global Mediator business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Business Central Development: Custom Business Central development services delivered by certified MS Dynamics 365 engineers. Engagements are structured around full SDLC coverage, including cloud-ready extensions, NAV/BC reimplementation, refactored AL code, custom AL development, and Power Platform integration. Delivered via embedded team model under time & materials or fixed-price contracts.
- Quality Assurance Services: QA strategy and testing services for Business Central, covering functional, non-functional, and automated testing. Services include regression testing, performance testing, integration testing, and QA consulting. Offered as part of development engagements or as standalone consulting.
- Stairway to Cloud Migration Services: End-to-end cloud migration services from Dynamics NAV or on-premises Business Central to Business Central cloud. Covers 8-step structured migration including discovery, data migration, scoping, development, testing, go-live, and maintenance. Provided under fixed-price (clear scope) or time & materials engagement models.
- Discovery X-ray Pre-Migration Package: A one-time fixed-fee pre-migration code analysis package for NAV/BC on-premises systems. Delivers a detailed list of modifications, actionable diagrams, and expert consultation to help organizations plan cloud migration. Priced as a predictable upfront cost to avoid budget surprises during migration.
- Highway to AppSource Publishing: AppSource publishing services for ISVs. Standard Package (fixed at 2800 EUR) covers publishing requirements, marketing materials, and validation. Extended Package adds development, QA, maintenance, and documentation at variable pricing based on scope.
- Business Central Maintenance & Support: Ongoing maintenance and support for Business Central cloud solutions post go-live. Includes constant solution monitoring, seamless updates, regression testing, troubleshooting, and proactive support. Provided on a fixed-price or T&M basis for breaking changes.
- In-house AppSource Products: Three in-house apps published to Microsoft AppSource: Jira Connector for BC, Fast Invoice Approval, and Worklogs Sync to Tempo. These are standalone products available for purchase/license by BC users. Revenue model for these products is not publicly disclosed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Discovery X-ray - Pre-Migration Review |
| One time/ perpetual license | Pay-as-you-go | Highway to AppSource - Standard Package |
| Hybrid | Multi-year contract | Highway to AppSource - Extended Package |
| Hybrid | Multi-year contract | Global Mediator-driven Projects |
| Subscription | Annual | Customer-driven / Captive Projects |
| Subscription | Annual | Maintenance Services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Global Mediator product offering
Product offeringCore offering
Global Mediator provides embedded software engineering services for Microsoft Dynamics 365 Business Central and Power Platform, specializing in re-engineering on-premises Dynamics NAV and Business Central solutions into cloud-ready, upgrade-safe AL extensions. The company delivers custom development, structured cloud migration (Stairway to Cloud methodology with Discovery X-ray pre-migration analysis), quality assurance, and ongoing maintenance, and also publishes in-house integration apps to Microsoft AppSource.
Product overview
Global Mediator is a Microsoft Dynamics 365 Business Central specialized services company offering a portfolio of cloud migration, development, and maintenance services. The core offering centers on Stairway to Cloud, their structured 8-step migration methodology, complemented by Discovery X-ray for pre-migration analysis, Data Migration, and Business Central Cloud Maintenance services. Their Highway to AppSource package helps ISVs publish solutions to Microsoft marketplace. The company also provides custom Business Central Development and Quality Assurance services using tools like Playwright and Zephyr Scale. In-house products available on AppSource include Jira Connector for BC (project management integration), Fast Invoice Approval (mobile invoice processing), and Worklogs Sync to Tempo (time tracking synchronization). All services integrate with the broader Microsoft ecosystem including Power Platform, Azure Functions, and Azure Blob Storage.
Differentiator
Problem solved
Functional benefit
Brands
- Jira Connector for BC: In-house AppSource solution enabling one-way sync of projects from Jira Software and timesheets from Tempo Timesheets plugin to Microsoft Business Central.
- Fast Invoice Approval
- Worklogs Sync to Tempo
Products and services
- Stairway to Cloud End-to-end Business Central cloud migration service featuring an 8-step structured process (Discovery X-ray analysis, data migration, solution development, testing, go-live, and ongoing maintenance) for migrating from Dynamics NAV or on-premise Business Central to the cloud. Offered to organizations running legacy NAV/BC under fixed-price or time-and-materials engagements.
- Discovery X-ray One-time fixed-fee pre-migration code analysis package for NAV/BC on-premises systems. Delivers a detailed list of modifications, actionable diagrams, and expert consultation to help organizations plan cloud migration. Delivered within 2 days with access to the Customer Zone platform.
- Data Migration Flexible data migration service supporting four approaches (data first, code first, data only, code only) using the Data Shipping App to prioritize moving data to the cloud first to speed up go-live for NAV-to-Business Central cloud migrations.
- Business Central Cloud Maintenance Ongoing cloud maintenance and support for Business Central cloud solutions post go-live, including constant solution monitoring, seamless updates, regression testing, troubleshooting, and proactive IT security maintenance. Provided on a fixed-price or T&M basis.
- Highway to AppSource Microsoft AppSource publishing package for ISVs and Dynamics partners. Standard Package is fixed at 2,800 EUR and covers estimation, code check, marketing assistance, design fixes, Microsoft validation, and publishing; Extended Package adds software development, QA, maintenance, and documentation at scope-based pricing.
- CI/CD Pipeline Management DevOps service using AL-Go for CI/CD pipeline and versioning support for Business Central solutions, ensuring consistent builds, automated testing integration, and efficient release management.
- Customer Zone Dedicated portal for customers migrating from BC on-premises to cloud, providing step-by-step migration guidance, resource library, real-time progress tracking, and integrated ticketing for expert BC support. Designed for partners, technical consultants, functional consultants, and project managers.
- Business Central Development Custom development services for Microsoft Dynamics 365 Business Central including cloud-ready AL extensions, NAV/BC reimplementation, refactored code, custom approval flows, API integrations, UX enhancements, and Power Platform integration. Delivered by certified MS Dynamics 365 engineers under embedded team model.
- Quality Assurance Comprehensive QA services for Business Central including functional, non-functional, and automated testing using Playwright, Performance Toolkit, and Page Scripting, plus regression testing and test management with Zephyr Scale and Jira. Offered as part of development engagements or as standalone consulting.
- Jira Connector for BC In-house AppSource app enabling one-way synchronization of projects, worklogs, and timesheets between Jira Software, Tempo Timesheets plugin, and Microsoft Business Central for harmonized project management across both platforms.
- Fast Invoice Approval In-house AppSource app enabling on-the-go invoice approval from within Business Central, allowing users to process invoices with a few clicks via mobile even while traveling.
- Worklogs Sync to Tempo In-house app providing a secure portal to sync worklogs and time logged from any time tracking tool into Tempo Timesheets instances, connected to Business Central via the Jira Connector.
Quantifiable outcome
- 20% annual growth rate maintained over multiple years
- +6 more outcomes
Companies that use Global Mediator
Customer profileNamed customers10 records
Ideal customer profiles2 records
Global Mediator technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature7 records
Global Mediator partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- C2ITminorSolution Architect Henrik Hegelund at C2IT uses Discovery X-ray as a tool to highlight modifications in customers' ERP systems and initiate conversations about migrating to the latest Business Central version.
- ERPgruppenminorOnboarding Manager Carsten Pedersen at ERPgruppen uses Discovery X-ray as an informative tool to guide their customers through BC upgrades while focusing on modifications they want to retain in the cloud.
- Microsoft (as ecosystem/platform partner)coreAs a specialist in Microsoft Dynamics 365 Business Central and Power Platform, Global Mediator operates within the Microsoft partner ecosystem. All services are built around Microsoft's technology stack (AL, .NET, Azure, Power Platform). In-house products are published to Microsoft AppSource.
- Gunnar Gestsson (MS Business Applications MVP)minorGunnar Gestsson, an MS Business Applications MVP, introduced Global Mediator to Össur at NAV TechDays, which initiated their ongoing collaboration for NAV/BC support.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Global Mediator competitors and assessment
Company assessmentBroad incumbents
- SoftServe: Large IT services firm with strong Microsoft partnership and Ukrainian delivery heritage. Comparable Eastern European delivery model and Microsoft stack focus, though broader in scope.
- EPAM Systems: Large global IT services and digital engineering firm with significant Microsoft partnership and Eastern European delivery centers. Comparable as a broader IT services incumbent that competes for Dynamics-related work and shares the Romania/Ukraine delivery model.
- Avanade: Joint Accenture-Microsoft venture specializing in Microsoft technologies including Dynamics 365. Comparable as a Microsoft ecosystem services provider, though significantly larger and broader in scope.
Direct peers
- Fellowmind: European Microsoft Dynamics and business applications partner with BC specialization across multiple EU countries. Comparable Dynamics partner footprint, customer segments, and cloud migration focus.
- Saanie: Dutch Microsoft Dynamics NAV/BC services partner specializing in cloud migration and development. Closely comparable service portfolio, customer profile, and BC specialization.
- 2BM Software: Danish Microsoft Dynamics 365 Business Central partner providing development, migration, and support services. Closely comparable to Global Mediator in geography (Denmark), customer base (EU mid-market), and BC specialization focus.
- Tasklet Factory: Danish Dynamics 365 Business Central specialist focused on mobile and warehouse solutions. Comparable as a fellow Danish BC specialist with AppSource-published products and EU mid-market focus.
- SimClover: Dynamics 365 Business Central implementation and development partner. Comparable as a focused BC services firm delivering migration and custom development to mid-market customers.
- XAPT: Microsoft Dynamics partner delivering BC and LS Central implementations across Europe. Comparable as a focused Dynamics partner with similar EU customer base and migration/migration services.
Regional players
- Ciklum: Global IT services company with major Ukrainian and Romanian delivery centers. Comparable multi-country Eastern European delivery footprint, though broader in scope than Global Mediator's BC specialization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Global Mediator social profiles
Digital presenceGlobal Mediator compliance and trust
Trust signalCompliance1 record
Global Mediator financial estimates
Financial estimateRevenue estimate
Valuation estimate
Global Mediator leadership team
Management profileNumber of profiles
Profiles4 records
Global Mediator funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Global Mediator M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Global Mediator
What does Global Mediator do?
Global Mediator provides embedded software engineering services for Microsoft Dynamics 365 Business Central and Power Platform, specializing in re-engineering on-premises Dynamics NAV and Business Central solutions into cloud-ready, upgrade-safe AL extensions. The company delivers custom development, structured cloud migration (Stairway to Cloud methodology with Discovery X-ray pre-migration analysis), quality assurance, and ongoing maintenance, and also publishes in-house integration apps to Microsoft AppSource.
Is Global Mediator a public or private company?
Global Mediator is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Global Mediator founded?
Global Mediator was founded in 2010. It employs 101 to 250 people.
Where is Global Mediator based?
Global Mediator is headquartered in Allerød, Denmark, in the Europe region.
How does Global Mediator make money?
Seven revenue lines are on record. Professional Services - Business Central Development is the primary driver. The others are quality Assurance Services, stairway to Cloud Migration Services, discovery X-ray Pre-Migration Package, highway to AppSource Publishing, business Central Maintenance & Support and in-house AppSource Products.
Who are Global Mediator's main competitors?
Broad incumbents on record are SoftServe, EPAM Systems and Avanade. Direct peers are Fellowmind, Saanie, 2BM Software, Tasklet Factory, SimClover and XAPT. Ciklum is listed as a regional player.
Does Global Mediator have an API?
No public API is recorded for Global Mediator.
What industry is Global Mediator in?
Global Mediator's product category is ERP Implementation Services. Its primary akta.pro industry code is BPAEACAA, Cloud Strategy, Assessment & Roadmap, with a secondary code of BPAEAGAG, Enterprise Application Modernization & Upgrades (incl. S/4HANA, cloud migrations). Its NAICS code is 541511 and its SIC code is 7371.