GBNetworks

What GBNetworks does

GBNetworks (operating as GBN) is a privately held Mexican technology integrator founded in 2010 and headquartered in Mexico City with a second office in Zapopan, Jalisco. The company designs and implements enterprise technology infrastructure across five core solution areas: Collaboration (Cisco Webex-based unified communications), Contact Center (omnichannel AI-enabled customer engagement), Cybersecurity (Zero Trust, XDR, next-generation firewalls), Enterprise Networks (SD-WAN, multicloud connectivity), and Managed Support (24/7 monitoring, incident management, SLA-based services). It also offers a Full-Stack Observability sub-product combining Cisco AppDynamics and ThousandEyes. GBN holds 14 Cisco specializations and has maintained Top T2 Cisco Partner status for five consecutive years, with a workforce of 80+ professionals where 95% of engineers are certified and 90% hold Cisco credentials.

The business model combines project-based professional services (consulting, design, implementation), recurring managed services (24/7 monitoring with sub-4-hour SLA response in major metros and sub-6-hour nationally), and technology resale/integration of Cisco and complementary vendor products. GBN serves enterprise customers across Financial Services, Retail, Manufacturing, Healthcare, Government, and Education verticals, with named customers including BBVA, OXXO, FEMSA, Grupo México, Ferromex, Abbott, Deloitte, and the Senate of Mexico. GTM is primarily direct enterprise field sales supplemented by Cisco's channel ecosystem and partnerships with Eleveo, Ingram Micro, TD SYNNEX, and NetScout. As of 2026, GBN reports 287+ customers and 1,911+ project implementations nationally. The company is privately held with no disclosed ownership structure, funding rounds, or M&A activity.

Name

GBNetworks

Legal name

GBN

Website

https://gbn.io

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

GBNetworks is a Mexico-based Cisco-focused technology integrator founded in 2010, serving large Mexican enterprises across financial services, retail, manufacturing, healthcare, and government with networking, collaboration, cybersecurity, contact center, and managed services solutions. The company holds 14 Cisco specializations and Top T2 Partner status, with 80+ certified engineers and 287+ customers.

Ownership category

akta.pro rank

Product category

Enterprise IT Integration and Managed Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Networking & Virtual Networking (VPC/VNet) (HDABAFAG)

akta.pro secondary industry

Fault & Performance Monitoring (SNMP/Telemetry/APM for Networks) (HDAFAMAA)

Keywords

• Enterprise networking integration
• Managed cybersecurity services
• Contact center solutions
• Cisco partner integrator
• IT infrastructure services

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Professional Services: Consulting, design, implementation and technical support services for technology solutions. Includes architecture design, project implementation, and ongoing technical support.
2. Managed Services: Ongoing managed services including 24x7 technical support center, proactive monitoring, incident management and continuous optimization. SLA-based contracts with response times under 4 hours in metropolitan areas.
3. Technology Integration and Licensing: Integration of Cisco and partner technologies including networking, collaboration, cybersecurity and contact center platforms. Revenue from technology resale and integration services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

GBNetworks (GBN) is a Cisco Gold/T2 technology integrator based in Mexico that designs, implements, and manages enterprise technology infrastructure across five solution areas: Collaboration (Webex-based unified communications), Contact Center (omnichannel AI-powered platform), Cybersecurity (Zero Trust, XDR, firewall), Enterprise Networks (SD-WAN, wired/wireless), and Managed Support (24/7 with SLAs). The company also delivers Full-Stack Observability combining AppDynamics and ThousandEyes. Revenue is generated through technology integration, professional services, managed services, and ongoing support contracts for enterprise customers.

Product overview

GBN is a technology integrator offering five core solution areas: Collaboration (unified communications with AI-powered calling, messaging, meetings, and intelligent contact centers), Contact Center (omnichannel AI-driven platform with automation and analytics), Cybersecurity (multilayer protection including firewalls, Zero Trust, and XDR), Enterprise Networks (network infrastructure with SD-WAN and multicloud connectivity), and Managed Support (24/7 technical support with proactive monitoring). GBN also provides Full-Stack Observability (FSO) combining Cisco AppDynamics and ThousandEyes with AI analytics. The company operates primarily as a Cisco partner, implementing and integrating Cisco technologies including Webex for collaboration, Secure Firewall, Duo, ISE, Umbrella, XDR, and Secure Network Analytics.

Differentiator

Problem solved

Functional benefit

Products and services

• Collaboration (Colaboración)
• Contact Center (Centro de Contacto)
• Cybersecurity (Ciberseguridad)
• Managed Support and Services (Soporte y Servicios Administrados)
• Full-Stack Observability (Observabilidad Full-Stack)

Quantifiable outcome

• 25% operational efficiency improvement for clients
• +3 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability10 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• Cisco SystemscoreTechnology or IntegrationGlobal leader in networks, cybersecurity, collaboration and contact centers. Strategic alliance enabling GBN to offer high-impact technology solutions for enterprises. GBN holds 14 Cisco specializations including Customer Experience, Webex Contact Center, security, networking, cloud infrastructure and AI.
• EleveosupportingTechnology or IntegrationRecording, quality management and analytics solutions for Contact Centers that improve customer experience. Complements Cisco contact center offerings.
• Ingram MicrosupportingChannel Partner/ Reseller/ DistributorGlobal technology distributor that strengthens GBN's access to leading market solutions and provides supply chain capabilities for technology resale.
• TD SYNNEXsupportingChannel Partner/ Reseller/ DistributorInternational distributor that drives technological innovation and expands GBN's solution portfolio with access to additional vendor relationships and market reach.
• NetScoutsupportingTechnology or IntegrationSpecialist in visibility and monitoring of enterprise network and application performance. Provides observability capabilities complementary to GBN's managed services offering.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Scitum: Mexican cybersecurity and managed services provider, owned by Telmex. Directly comparable to GBN as a Mexican-headquartered integrator offering managed security, networking, and managed services to large enterprise and government customers.
• Mainbit: Mexican systems integrator and managed services provider focused on Cisco-based networking, collaboration, and security solutions. Closely comparable to GBN as a Mexico-based Cisco partner with overlapping enterprise customer base.
• BlueObs: Mexican IT integrator with Cisco Gold partner status delivering enterprise networking, collaboration, and security services. Directly comparable to GBN's Cisco-led enterprise integrator business model.
• Neoris: Mexico-origin global IT services and digital transformation firm. Comparable to GBN in targeting Mexican and Latin American enterprises with technology integration, managed services, and digital transformation offerings, though at significantly larger scale.

Regional players

• KIO Networks: Latin American data center and managed services provider with strong Mexican operations. Comparable to GBN at the infrastructure and managed services layer, particularly for enterprises needing data center and multi-cloud connectivity, though KIO operates its own data centers rather than reselling Cisco.
• Processa: Mexican IT services firm focused on enterprise networking, collaboration, and managed services. Comparable to GBN as a Mexican regional integrator serving similar mid-to-large enterprise customers, though with a different vendor mix.

Broad incumbents

• Accenture Mexico: Global professional services giant with a large Mexican practice. Comparable to GBN at the high end of enterprise IT transformation deals, though Accenture operates as a broad incumbent rather than a Cisco-specialized integrator.
• TCS Mexico (Tata Consultancy Services): Indian-headquartered global IT services firm with a major Mexican delivery and sales presence. Comparable to GBN as an enterprise IT services and managed services provider in Mexico, but operating globally and at much larger scale.
• Telmex-Triara: Telmex's enterprise IT and data center arm, offering cloud, managed services, security, and connectivity to Mexican enterprises. Broadly comparable to GBN as a domestic Mexican enterprise IT services and infrastructure provider, but vertically integrated with Telmex's telecom network.
• IBM Mexico: Global technology and services company with a substantial Mexican enterprise business spanning hybrid cloud, security, and managed services. Comparable to GBN in the enterprise IT services market, though at vastly larger scale and breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gbnetworksmx

Compliance20 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GBNetworks