TenK Solutions

What TenK Solutions does

Revenue is generated through three streams: (1) recurring monthly managed-IT retainers covering PC/Mac/mobile support, AI implementation, automation, network and server administration, hardware escalation, software training, and documentation; (2) systems-integration and consulting engagements billed via vendor margins and professional-services fees, including new-construction networking, WLAN, colocation, UCaaS, cloud DR, cybersecurity, collaboration, IoT, DaaS, and WAN; and (3) project-based custom software and web development (website design, e-commerce, database and API implementation). The go-to-market is consultative, combining high-touch direct outreach (phone, contact forms, free consultations) with a digital self-serve IQA funnel; published case studies span healthcare (First Chair Pediatric Dentistry, Smile Design Studio of Bethesda), education (New Beginnings Vocational Program, The Monroe School), AEC (wHY Architecture, Determined By Design), and nonprofits (PHFAMOESCEF).

Name

TenK Solutions

Legal name

TenK Solutions, LLC

Website

https://tenksolutions.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

TenK Solutions is a vendor-neutral IT consultancy and telecom broker headquartered in Silver Spring, Maryland, providing managed IT, UCaaS/CCaaS, cybersecurity, and network services to SMBs in the Washington DC metro area — and nationwide — through a 200+ supplier network.

Ownership category

akta.pro rank

Product category

IT Managed Services & Telecom Brokerage

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

NaaS Connectivity Services (On-Demand VPN, SD-WAN-as-a-Service, Bandwidth-on-Demand) (HDAIAIAH)

akta.pro secondary industries

Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH), Managed SD‑WAN/SASE Connectivity (Enterprise WAN under Managed Connectivity) (HDAIAGAF), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Virtualized Security & SASE for Telco Networks (vFW, vDDoS, vSEC, Secure Edge) (HDAIAIAK)

Keywords

• Managed IT services
• Telecom brokerage
• UCaaS solutions
• Cybersecurity consulting
• Cloud infrastructure

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services Retainer: Monthly retainer plans providing ongoing managed IT support including PC/Mac/Mobile support, AI implementation, automation, network/server administration, hardware troubleshooting, software training, and technical documentation. This is the primary recurring revenue stream for SMB clients.
2. Systems Integration & Consultation: Free initial consultation followed by vendor selection from 200+ preferred suppliers for new construction, Wi-Fi systems (WLAN), colocation, UCaaS, cloud disaster recovery, cybersecurity, collaboration tools, IoT, conference center, virtual desktops (DaaS), and WAN technology. Revenue generated through vendor margins and consulting fees.
3. Custom Software & Web Development: Project-based pricing for enterprise clients including website design/administration, social media management, e-commerce, database implementation, and API/authorization implementation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

TenK Solutions provides managed IT services, telecom brokerage (sourcing UCaaS, CCaaS, DIA, broadband, colocation, and cybersecurity solutions from 200+ suppliers), network design and implementation, cloud infrastructure management, and custom software and web development. The company acts as a vendor-neutral advisor for SMB and mid-market clients in the DMV area and nationwide, replacing outdated phone systems, securing networks, and consolidating vendors to reduce IT and telecom spend.

Product overview

TenK Solutions is a technology brokerage and managed IT services firm offering a portfolio of interconnected solutions. The core offering centers on UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) platforms — cloud-based voice, video, and collaboration tools that replace traditional PBX systems at no hardware cost. These communication platforms are complemented by a full managed IT stack including cybersecurity, network solutions (DIA, broadband, wireless, SD-WAN/SASE, IoT, mobility), and cloud infrastructure with colocation. Additional modules span backup and disaster recovery, managed public cloud (AWS/Azure/GCP), Desktop as a Service, Infrastructure as a Service, penetration testing, physical security, hosted fax, email and productivity suites, help desk services, telecom management, VMware solutions, and custom software/web development. CX AI adds AI-powered automation for customer experience. The company acts as an impartial broker sourcing from 200+ provider partners, combining managed services with strategic IT consulting to deliver tailored, vendor-neutral solutions primarily to SMBs in the Greater Washington, DC area.

Differentiator

Problem solved

Functional benefit

Products and services

• UCaaS (Unified Communications as a Service) Cloud-based unified communications platform replacing traditional PBX systems, providing scalable enterprise collaboration tools including voice, video, and messaging with no hardware costs, for SMB and mid-market clients.
• CCaaS (Contact Center as a Service) Cloud-based contact center solution enabling efficient customer routing across digital channels such as voice, chat, and SMS, with global reach, easy integration, and on-demand scalability for client customer-experience teams.
• Managed IT Services Comprehensive monthly retainer IT management including 24/7 monitoring, maintenance, vendor management, PC/Mac/mobile support, AI implementation, automation, network and server administration, and hardware escalation for SMB clients.
• Cybersecurity Solutions Robust security framework development tailored to each client's unique risk profile, including firewall, endpoint protection, and threat monitoring to prevent data breaches and malicious attacks.
• Network Solutions (DIA, Broadband, Wireless, IoT, Mobility) Global connectivity services including Dedicated Internet Access (DIA), broadband, wireless, IoT, and mobility solutions tailored to evolving business needs of distributed SMB and mid-market organizations.
• Cloud Infrastructure & Colocation Cloud computing resources and data center colocation providing flexible, high-powered IT infrastructure with 24/7 monitoring and premium connectivity options for SMB and mid-market clients.
• Custom Software & Web Development Custom internal tools, web presence optimization, and software solutions designed and built to streamline business operations, including website design, administration, social media management, e-commerce, database implementation, and API/authorization integration for enterprise clients.
• Backup & Disaster Recovery Enterprise-grade data backup solutions and comprehensive disaster recovery planning for business continuity, targeted at DMV-region businesses.
• Managed Public Cloud (AWS, Azure, Google Cloud) Expert management, cost optimization, and 24/7 monitoring for AWS, Azure, or Google Cloud deployments, helping clients reduce cloud spend and operate reliably.
• SD-WAN & SASE Software-defined WAN and Secure Access Service Edge solutions optimizing network performance, security, and policy enforcement for distributed enterprises.
• IT Strategic Consulting Consultative approach as a trusted technology advisor, aligning IT solutions with business goals and optimizing technology spend for SMB and mid-market clients in the DMV area.
• CX AI AI-powered customer experience automation featuring intelligent routing and predictive analytics to elevate service delivery for client contact center operations.

Quantifiable outcome

• 99.9% uptime for critical communication systems (Monroe School)
• +12 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and major.

• LenovocoreTechnology or IntegrationTechnology partnership for hardware solutions. TenK Solutions leverages Lenovo hardware (servers, workstations, PCs) to support AEC drafting/rendering, general managed IT, and infrastructure deployments for client organizations.
• Meraki (Cisco)coreTechnology or IntegrationMeraki (Cisco) networking technology partnership for WLAN, network security, and SD-WAN solutions. Used in wHY Architecture remote connectivity deployments (P2P VPN implementation).
• Google CloudcoreTechnology or IntegrationGoogle Cloud partnership for workspace deployment (Google Workspace for Education at New Beginnings Vocational Program), cloud infrastructure, and managed public cloud services.
• FortinetcoreTechnology or IntegrationFortinet cybersecurity partnership providing firewall solutions, threat monitoring, and comprehensive security frameworks for clients (used in healthcare provider firewall solution achieving 99.9% downtime elimination).
• Net2PhonecoreTechnology or IntegrationNet2Phone partnership for UCaaS/VOIP solutions including hosted fax and contact center as a service. Contributed to PHFAMOESCEF VOIP deployment of 25+ phones across three facilities.
• TPxmajorChannel Partner/ Reseller/ DistributorTPx partnership for managed UCaaS, WAN, and telecom management services. Used for consolidated WAN and UCaaS services across multi-facility clients.
• AstoundmajorChannel Partner/ Reseller/ DistributorAstound partnership for business connectivity, fiber, and broadband services. Provides network connectivity options for DIA, broadband, and colocation solutions.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Cox Business: Broadband, voice, managed networking, and cloud services arm of a major cable operator — overlaps with TenK's connectivity and managed-services offerings as part of a much broader portfolio including direct network ownership.

Direct peers

• AppSmart: Technology services marketplace/broker helping SMBs source UCaaS, CCaaS, connectivity, cloud, and security — competes on the same neutral-broker, multi-supplier playbook for SMB buyers.
• Sandler Partners: Master agency / technology services distributor connecting agents with 200+ carrier and supplier partners — competes directly with TenK on the supplier-aggregation and 'neutral advisor' value proposition.
• Intelisys (a ScanSource company): Technology services distributor/master agent enabling partners to sell UCaaS, CCaaS, security, SD-WAN, and cloud — mirrors TenK's vendor-aggregation business model at greater scale.
• Telarus: Technology services broker/master agent with a multi-vendor portfolio across UCaaS, CCaaS, SD-WAN/SASE, and cloud — comparable business model and supplier breadth to TenK's 200+ provider network.
• TPx Communications: Managed UCaaS, SD-WAN, and IT services provider serving SMB and mid-market customers — directly overlaps with TenK's UCaaS, Managed WAN, and managed IT core offerings.
• Granite Telecommunications: National multi-carrier broker and managed services provider offering voice, data, UCaaS, SD-WAN, and managed IT to SMB and mid-market customers — directly comparable to TenK's broker/managed-services hybrid across a much larger footprint.
• MetTel: Managed communications, SD-WAN, and cloud services provider for SMB and enterprise — directly comparable managed telecom and SD-WAN portfolio to TenK.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tenk_solutions
• Facebookfacebook.com/tenksolutionsllc
• LinkedInlinkedin.com/company/tenksolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TenK Solutions