Gryphon Psychology

What Gryphon Psychology does

Gryphon Psychology Pty Ltd is an Australian private company, founded in 2003, that provides Employee Assistance Program (EAP) and related psychological services to organisations in safety-sensitive and high-risk industries. Its core client base spans mining, resource, oil/gas, construction, and local government sectors, with services including 24/7 counselling, Critical Incident Response, supervisor support, fitness-for-work assessments, peer support programs, and a Psychological Risk Assessment Suite. The company addresses workforce-specific pain points such as FIFO/DIDO lifestyle challenges, fatigue management, psychological risk, and workplace mental health, with a clinical team that is almost entirely full-time and experienced in shift-work and high-risk environments.

The business operates on a B2B enterprise sales model, with employer groups contracting pre-set session allocations that fund EAP access for employees and their immediate families. Services are delivered via face-to-face (across seven offices in Queensland and NSW), phone, video, and onsite rostering, with international coverage provided through an affiliate network. The company is closely aligned with its West Coast sister company BSS Psychology, sharing ownership and management. Supporting product assets include the Gryphon EAP mobile app (Apple and Google Play), the SHARE sexual harassment support program, the Better Sleep Program (CBT-I), and weekly webinars.

Gryphon monetises through managed EAP contracts and adjacent professional services such as training, consultancy, and formal referrals. Revenue is not publicly disclosed; no funding rounds, acquisitions, or public ownership events are recorded. All strategic positioning emphasised in source material is grounded in domain specialisation and operational footprint rather than technology differentiation.

Name

Gryphon Psychology

Legal name

Gryphon Psychology Pty Ltd

Website

https://gryphonpsych.com.au

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Gryphon Psychology is an Australian B2B EAP and psychological services provider founded in 2003, specialising in mental health support for safety-sensitive industries including mining, resource, oil/gas, construction, and local government. It delivers 24/7 counselling, critical incident response, training, and assessments across seven offices and an international affiliate network.

Ownership category

akta.pro rank

Product category

Workplace Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

akta.pro secondary industries

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN)

Keywords

• Employee assistance programs
• Mental health services
• Critical incident response
• Workplace psychological safety
• Fitness for work assessments

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Employee Assistance Program (EAP) Services: EAP counselling services funded by employer groups. Organisations contract pre-set numbers of allocated counselling sessions for employees and where covered, immediate family members. Services include counselling, supervisor support, critical incident response, and training programs.
2. Training and Consultancy: Training courses and psychological risk assessment services delivered to organisations. Includes mental health awareness, fitness for work, fatigue management, alcohol and drug training, peer support training, and psychological health audits.
3. Formal Referrals and Assessments: Fitness for work assessments, conflict resolution, and formal counselling provided to organisations. These services are initiated by organisations for employees and feedback is provided back to the employer.
4. Onsite and Peer Support Programs: Onsite clinical support services and peer support program development and maintenance provided to organisations operating in safety sensitive industries.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Gryphon Psychology delivers Employee Assistance Program (EAP) services, Critical Incident Response, supervisor and leader support, training and consultancy, and psychological risk assessments to organisations in safety sensitive and high-risk industries. Services are funded by employer groups under per-organisation contracts and delivered via face-to-face, telephone, video, and onsite modalities across Australia and internationally through an affiliate network.

Product overview

Gryphon Psychology operates as a single unified EAP service provider specialising in mental health for safety sensitive industries. The core offering is the Employee Assistance Program (EAP), which encompasses counselling, critical incident response, and supervisor support services. This core is supplemented by a portfolio of named programs including the FIFO/DIDO Preparedness Program, Better Sleep Program, Peer Support Program, Onsite Support, and Customised Clinical Engagement activities. Additional offerings include Fitness for Work Assessments, Conflict Resolution, Formal Counselling, Training and Consultancy Services, and a Psychological Risk Assessment Suite. The company also offers a mobile app for appointment booking. All services are accessible via face-to-face, phone, and video modalities across Australia and internationally through an affiliate network.

Differentiator

Problem solved

Functional benefit

Products and services

• Employee Assistance Program (EAP)

Quantifiable outcome

• Fatigue Training Course delivered to over 50,000 employees from safety sensitive industries in multiple countries
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• BSS PsychologycoreStrategic or Co-development PartnerBSS Psychology is a West Coast-based sister company established in 1999. Gryphon Psychology and BSS Psychology share common ownership and management, leveraging this close relationship by sharing resources, co-developing new programs, and undertaking work in support of clients on behalf of one another. The partnership strengthens leadership in Workplace Psychological Safety and Consulting Services across Australia.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Modern Health: Global digital mental health platform combining EAP, coaching, and therapy with employer funding. Comparable to Gryphon on employer-funded model and B2B motion, but differentiated by proprietary technology stack and global delivery.
• Lyra Health: Tech-enabled mental health benefits platform offering EAP, therapy, and coaching to enterprise clients globally. Emerging threat to traditional service-led EAPs like Gryphon via on-demand digital access and outcome reporting.
• Spring Health: Employer-sponsored mental health platform providing EAP, therapy, and medication management. Comparable employer-funded B2B model and increasingly competitive on multinational EAP RFPs.

Broad incumbents

• TELUS Health (formerly LifeWorks): Global EAP and wellbeing incumbent operating across multiple geographies with digital platform capabilities. Not specialised in resource/FIFO industries, but increasingly targets the same multinational enterprise clients Gryphon serves via affiliate channels.
• Optum (UnitedHealth Group): Global health services and EAP incumbent embedded in UnitedHealth's insurance and benefits infrastructure. Competes for the same large-enterprise EAP contracts and benefits-consulting RFPs that Gryphon addresses at a smaller scale.

Direct peers

• Converge International: Australia-headquartered EAP, mental health, and wellbeing provider serving organisations nationally and internationally. Most direct peer to Gryphon: same core product (EAP counselling, CIR, manager support, training), same B2B enterprise go-to-market, and overlapping industries.
• AccessEAP: Australia and New Zealand EAP, manager support, and wellbeing provider. Comparable offering and geography, including the trans-Tasman presence that overlaps with Gryphon's affiliate reach.
• PeopleSense by APM: Australian EAP provider operating inside the APM Group, delivering counselling, training, and critical incident services to employers. Comparable on service portfolio, B2B sales approach, and Australian enterprise customer base.
• Benestar: Australian EAP and wellbeing provider offering counselling, critical incident support, manager advice, and online resources to employers. Closely comparable on product scope and enterprise sales motion, with a similar mix of general workforce and high-risk industry clients.

Others

• BSS Psychology: West Coast Australia-based EAP sister company of Gryphon Psychology, sharing common ownership and management. Listed to contextualise Gryphon's partnership and shared-service structure rather than as an arms-length competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gryphon-psychology

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gryphon Psychology