Deepcare

What Deepcare does

Deepcare is a Hanoi-based healthtech company that operates an AI-powered multi-tenant SaaS platform for clinic and hospital management, primarily serving the Vietnamese healthcare market. Its product consolidates Electronic Medical Records (EMR), appointment scheduling, CRM and marketing, finance and billing, human resource planning, and multi-branch operations into a single cloud-based system, layered with five AI modules covering medical data standardization (HL7/FHIR), clinical and operational intelligence, an AI agent for 24/7 patient and staff support, an Intelligent Operations Center, and real-time IoT data integration. The platform claims multimodal AI capabilities spanning text, image (including X-ray, MRI, CT, and pathology), audio, and structured clinical data, and reports integrations with LIS/RIS/PACS systems, medical IoT devices, and insurance systems.

The company serves a diversified healthcare customer base including dental chains, multi-specialty hospitals, aesthetic centers, and single-site general clinics, with a marketing-claimed footprint of 1,200+ clinics serving over 1M patients (a secondary source cites 500+ clinics). It pursues a hybrid go-to-market combining a self-serve product-led sign-up portal (dangky.h247.com.vn) with enterprise demo sales, and monetizes through annual recurring SaaS subscriptions with free trial entry points and custom enterprise pricing. Deepcare holds HIPAA, ISO 27001, GDPR, and SOC2 Type II compliance certifications and is privately held with no disclosed funding, no reported M&A activity, and a headcount of 11-50 employees as of the most recent data.

Name

Deepcare

Legal name

Deepcare

Website

https://deepcare.io

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Deepcare is a Vietnam-based healthtech company that sells an AI-powered multi-tenant SaaS platform for clinic and hospital management, serving dental chains, hospitals, aesthetic centers, and general clinics with EMR, scheduling, CRM, and AI clinical and operational intelligence modules.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHLALAKAD

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR)

Healthcare & Life Sciences/Telehealth Platforms/Telehealth Infrastructure & Enablement Platforms (video, scheduling, EHR integration)

SECONDARYHLACAPAJ

Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration)

Healthcare & Life Sciences/Digital Health & Health IT/Healthcare IoT & Remote Patient Monitoring

SECONDARYHLACABAK

Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment)

Healthcare & Life Sciences/Digital Health & Health IT/Health Information Exchange (HIE) & Interoperability

Keywords

• Clinic management software
• Healthcare SaaS platform
• Electronic medical records
• AI healthcare operations
• Patient scheduling software

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Cloud-based healthcare SaaS platform providing all-in-one clinic management with AI integration, sold as recurring subscription to healthcare facilities

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Deepcare sells an AI-powered healthcare SaaS platform that provides an all-in-one clinic management system for medical clinics, dental chains, aesthetic centers, and hospitals. The platform combines Electronic Medical Records (EMR), appointment scheduling, CRM and marketing, finance and billing, and HR planning on a unified database, augmented by AI modules for medical data standardization, clinical and operational intelligence, an AI agent, an Intelligent Operations Center, and real-time medical IoT integration. It is delivered as a multi-tenant cloud subscription with HL7/FHIR interoperability and is sold primarily to healthcare facilities in Vietnam.

Product overview

Deepcare is an AI-powered healthcare SaaS platform providing an all-in-one clinic management system. The platform consists of a core unified product with integrated modules: EMR (Electronic Medical Records), Scheduling & Patient Flow, CRM & Marketing, Finance & Billing, and HRP (Human Resource Planning). On top of the core platform, Deepcare offers five AI modules: Module 01 (Medical Data Standardization), Module 02 (Clinical & Operational Intelligence), Module 03 (AI Agent), Module 04 (Intelligent Operations Center/IOC), and Module 05 (Real-time Data Integration). The platform also supports multi-branch clinic management, LIS/RIS/PACS integration, and a Patient Portal. All components share a unified database and are built on a cloud-native, multi-tenant SaaS architecture with an API-first approach.

Differentiator

Problem solved

Functional benefit

Products and services

• Deepcare EMR (Electronic Medical Records) Electronic Medical Records system providing digitized, secure, and easily accessible patient profiles with AI-powered clinical decision support for doctors at medical clinics, hospitals, and dental chains.
• Deepcare Scheduling and Patient Flow Intelligent appointment scheduling and patient coordination module that optimizes patient flow and reduces waiting times through automated reminders and smart scheduling for healthcare facilities.
• Deepcare CRM and Marketing Customer relationship management and marketing automation module for patient engagement, targeted campaigns, and loyalty program management across clinics and chains.
• Deepcare Finance and Billing Financial management and billing system for revenue tracking, invoicing, transparent payments, and insurance claim processing for healthcare facilities.
• Deepcare HRP (Human Resource Planning) Human resources management system for healthcare staff including employee records, shift scheduling, and KPI performance evaluation.
• Deepcare LIS/RIS/PACS Integration Laboratory Information Systems (LIS), Radiology Information Systems (RIS), and PACS integration for automated test result synchronization and medical imaging management within Deepcare.
• Deepcare AI Platform (5 AI Modules) Suite of five AI modules including medical data standardization (HL7/FHIR), clinical and operational intelligence, an AI agent for healthcare operations, an Intelligent Operations Center (IOC), and real-time medical IoT data integration.
• Deepcare Patient Portal Patient-facing digital portal for accessing test results, appointment scheduling, medication reminders, and secure messaging with healthcare providers.
• Deepcare Multi-branch Clinic Management

Quantifiable outcome

• 25% improvement in diagnosis and treatment quality
• +6 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability15 records

Feature5 records

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Doctor Anywhere: Singapore-headquartered regional healthtech platform offering telehealth, clinic management, and corporate wellness across SEA. Comparable SaaS + clinical AI product surface, serving clinics in adjacent geographies that Deepcare may target for expansion.
• Halodoc: Indonesia-based healthtech platform with provider-side clinic tools, telemedicine, and EMR-like capabilities. Adjacent regional peer with overlapping technology stack and customer segment (private clinics), differing mainly by geography.
• Practo: India-headquartered healthtech SaaS offering clinic management software (Practo Ray) and patient booking across South and SEA. Comparable EMR/practice-management product surface for SMB clinics, with broader regional reach.

Direct peers

• eDoctor: Vietnamese healthtech company offering telemedicine, EMR, and clinic operations software to clinics and hospitals in Vietnam. Comparable customer base, product surface, and go-to-market motion to Deepcare.
• Docosan: Vietnam-based healthcare platform providing clinic management and patient booking SaaS to Vietnamese providers. Directly overlaps with Deepcare's clinic management and patient scheduling use cases within the same geography.
• Jio Health: Vietnam-based digital health platform combining clinic operations, EMR, telemedicine, and patient apps. Competes with Deepcare for the same Vietnamese clinic and hospital customers seeking integrated digital transformation.
• MED247 (Doctor 24/7): Vietnamese healthtech platform offering telehealth, EMR, and clinic management tools. Most direct competitor to Deepcare, targeting the same Vietnamese clinic and hospital customer base with comparable SaaS and AI-enabled features.

Broad incumbents

• Epic Systems: Dominant US-based EHR incumbent for large hospital systems, increasingly expanding into international and SEA markets. Defines the enterprise-tier benchmark that Deepcare would compete against when selling into Vietnamese hospital chains.
• Athenahealth: US-listed incumbent offering cloud-based EMR, practice management, and revenue cycle software for ambulatory clinics and hospitals globally. Represents the broader competitive benchmark for cloud EMR + billing that Deepcare emulates at a regional scale.

Emerging players

• OpenEMR: Open-source EMR and practice management project used globally by small clinics and specialty practices. Represents a free/lower-cost alternative that Deepcare competes against on price, particularly in the SMB clinic segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/deepcareio
• Facebookfacebook.com/deepcarevn
• LinkedInlinkedin.com/company/deepcare-viet-nam

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Deepcare