What Docosan does

Docosan is a Vietnamese healthcare marketplace and booking platform founded in April 2020 and headquartered in Ho Chi Minh City. The company connects patients with verified doctors, clinics, hospitals, and diagnostic centers across Vietnam, enabling free appointment booking, transparent pricing comparison, verified patient reviews, telemedicine consultations, and home-visit services. It serves primarily individual patients and families as the demand side and SMB healthcare providers plus a handful of larger hospital and testing-center partners as the supply side, with additional segments targeted at foreign residents and corporate employee-health clients. The platform reports 500,000+ monthly active users and 2,000+ partnered healthcare facilities across 200+ medical specialties.

Underneath the consumer surface, Docosan operates a multi-product portfolio. The core consumer platform (docosan.com and mobile apps) functions as a search-and-book marketplace. DocosanPro is the provider-facing companion application — available on web, iOS, and Android — used by doctors and clinics for appointment scheduling, patient record management, and telemedicine sessions. Cares (cares.docosan.com) is an e-commerce storefront for medical products and at-home testing kits, anchored by a partnership with Medlatec for home blood draw services. DiaB is a sub-brand that operates integrated chronic disease management treatment centers in Ho Chi Minh City focused on diabetes and weight management. Content quality is reinforced by a partnership with BMJ (British Medical Journal), and the company holds affiliations with Harvard Innovation Lab and Google for Startups.

Monetization is B2B-facing. Patients book free of charge; Docosan earns from healthcare providers through listing subscriptions, premium DocosanPro features (patient records, automated reminders, communication tools), and transaction fees on online payments processed through the platform. The company also generates ancillary commerce revenue through the Cares storefront. GTM is hybrid: self-serve/PLG for patients via SEO content and a multilingual mobile/web product, paired with a direct sales motion for recruiting doctors and clinics onto DocosanPro, and channel partnerships with hospitals, testing centers, and content providers. Customer logos include City International Hospital, Diag, Medlatec, Vigor Health Clinic, and Dr. Nguyen Hoang Tung's Natural clinic.

Name

Docosan

Legal name

Công ty TNHH Docosan Vietnam

Website

https://docosan.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Docosan is a Vietnamese healthcare marketplace founded in 2020 that lets patients search, compare, and book appointments with verified doctors, clinics, and hospitals across Vietnam, while monetizing providers through DocosanPro subscriptions, payment-processing fees, and the Cares e-commerce storefront.

Ownership category

akta.pro rank

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Revenue model

1. Healthcare Provider Listings & Marketing Services: Healthcare providers (hospitals, clinics, doctors) pay fees to be listed on the platform and access marketing tools. This includes profile visibility on docosan.com reaching 500,000+ monthly active users, appointment scheduling infrastructure, and promotional features.
2. Payment Processing Services: Docosan processes online payments on behalf of healthcare partners and collects fees. The platform acts as payment intermediary for provider services.
3. DocosanPro Premium Features: Advanced features for healthcare providers including patient record storage, automated reminders, and enhanced communication tools available through subscription.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

No source content with verifiable source IDs was provided in the input. Unable to extract a supported description of Docosan's core offering.

Product overview

Docosan operates a multi-brand healthcare technology portfolio. The core platform is Docosan, a transparent medical booking and telemedicine platform in Vietnam. The provider-facing tool is DocosanPro (available as web and mobile app) for doctors to manage appointments, patient records, and conduct online consultations. A separate e-commerce storefront branded Cares (cares.docosan.com) handles at-home testing kits and health products. Docosan also operates the DiaB sub-brand for chronic disease management, particularly diabetes and weight management, through integrated treatment centers in Ho Chi Minh City.

Differentiator

Problem solved

Functional benefit

Brands

• DocosanPro: Provider-facing application for appointment management and patient record storage, available on Web and App platforms.
• Cares

Quantifiable outcome

• Doctors can diagnose approximately 80% of cases remotely through telemedicine using patient medical history
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MedlateccoreStrategic or Co-development PartnerMedlatec is a major testing center partnership providing home blood testing services. Docosan users can book Medlatec home testing services through the Cares storefront (cares.docosan.com).
• BMJ (British Medical Journal)coreStrategic or Co-development PartnerBMJ provides medical content and credibility to Docosan's health information platform. This partnership enhances the platform's health content quality and international recognition.
• Harvard Innovation LabminorStrategic or Co-development PartnerDocosan is acknowledged as the only Vietnamese startup member of the Harvard Innovation Lab ecosystem, providing innovation mentorship and network access.
• Google for StartupsminorStrategic or Co-development PartnerGoogle for Startups partnership providing resources and support for Docosan's technology development and growth.
• Diag (Trung tâm xét nghiệm Diag)coreChannel Partner/ Reseller/ DistributorDiag is a testing center partner receiving patient referrals through Docosan's platform. Docosan provides customer service support to Diag and helps resolve patient inquiries.
• City International Hospital (CIH)coreChannel Partner/ Reseller/ DistributorCity International Hospital is a major hospital partner using Docosan for patient referrals and brand awareness enhancement in Vietnam.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Alodokter: Alodokter is one of Indonesia's largest health platforms, combining content, doctor directory, teleconsultation, and booking. It is a relevant regional peer given its content-and-marketplace flywheel similar to Docosan's BMJ-backed content plus booking model.
• BookDoc: BookDoc is a Malaysia-based healthcare appointment booking platform that expanded into several Southeast Asian markets. It is a regional peer operating a similar SaaS-to-clinics and consumer-booking funnel, useful for benchmarking cross-border SEA expansion.
• Doctor Anywhere: Doctor Anywhere is a Singapore-headquartered telehealth and corporate-wellness platform operating across Southeast Asia including Vietnam. It is highly comparable on telemedicine + enterprise health benefits as a B2B/B2B2C motion and represents both a partner candidate and a regional expansion threat for Docosan.
• Doctor Raksa (True Digital Group): Doctor Raksa is a leading Thai telemedicine app with online consultations and pharmacy delivery, now part of True Digital Group. Comparable on telemedicine-first patient acquisition and Southeast Asia regulatory navigation, relevant as a regional expansion reference for Docosan.
• Halodoc: Halodoc is an Indonesia-based healthtech platform combining doctor teleconsultations, pharmacy delivery, and at-home lab bookings into one super-app. It competes for the same Indonesian-and-Southeast-Asia healthcare marketplace thesis as Docosan and is the most direct regional comparator, though its grocery/pharmacy logistics moat is broader than Docosan's.
• Jio Health: Jio Health is a Vietnam-based digital health platform offering telemedicine, in-home visits, and corporate wellness programs. It is one of the most direct local comparables to Docosan, competing for the same Vietnamese patients and corporate health benefits channel.

Direct peers

• Practo: Practo is the leading healthcare booking and telemedicine marketplace in India, allowing patients to find, compare, and book appointments with verified providers. It is the closest product-market analog to Docosan in an emerging Asian market, monetizing via provider subscriptions, premium listings, and enterprise wellness plans.
• Zocdoc: Zocdoc operates the canonical patient-provider booking marketplace in the U.S., monetizing via provider subscriptions for visibility and bookings. Despite market differences, Zocdoc is the textbook operating model Docosan has emulated, including verified reviews, free consumer booking, and a provider SaaS layer.

Broad incumbents

• MediBuddy (PharmEasy): MediBuddy is an Indian digital healthcare platform offering online doctor consultations, lab tests, and medicine delivery. It is a broader incumbent in the same healthcare aggregator category Docosan targets, useful as a large-scale marketplace and corporate-wellness benchmark.

Emerging players

• K Health: K Health is a U.S.-based telehealth and AI-driven primary care platform combining symptom triage, virtual visits, and chronic care packages. It compares to Docosan's telemedicine-and-chronic-disease-management stack (especially the DiaB brand) on clinical verticalization into diabetes/weight care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/docosanhealth
• YouTubeyoutube.com/@docosan1585
• Facebookfacebook.com/docosan
• LinkedInlinkedin.com/company/docosan
• TikToktiktok.com/@docosan.vietnam

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds4 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Docosan