ServiceMaster Facilities Maintenance
ServiceMaster Facilities Maintenance is a locally owned ServiceMaster Clean franchise providing commercial janitorial, specialty, and disinfection cleaning services to healthcare, office, industrial, and institutional facilities across the Memphis, Tennessee metropolitan area.
- Company typePrivate
- Founded-
- HeadquartersMemphis, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What ServiceMaster Facilities Maintenance does
ServiceMaster Facilities Maintenance is a locally owned and operated franchise of the ServiceMaster Clean brand, providing commercial cleaning services across the Memphis, Tennessee metropolitan area (Arlington, Atoka, Collierville, Cordova, Eads, Germantown, Memphis, and ~35 surrounding zip codes). The company delivers routine janitorial services, comprehensive deep cleaning, and project-based cleaning work for commercial facilities, supplemented by specialty services including disinfection, window washing, hardwood and hard-surface floor care, tile and grout cleaning, carpet maintenance, and post-construction cleanup. It serves eleven distinct verticals, with healthcare facilities, commercial office buildings, and Class-A office space treated as primary segments, alongside industrial/warehousing, education, hospitality and event venues, data centers, banks and financial institutions, religious facilities, and retail/malls.
The underlying service technology consists of ServiceMaster brand processes and procedures, including a proprietary "Capture And Removal" cleaning methodology, executed using CDC, EPA, and FDA approved cleaning solutions by staff trained through ServiceMaster's Certified Surgical Cleaning Technician program. The company is BBB Accredited, holds NMSDC minority supplier certification, and participates in ServiceMaster's national Strategic Accounts program enabling pursuit of multi-site enterprise contracts.
The business model combines a subscription/recurring janitorial revenue stream (scheduled custodial services) with one-time project-based work (deep cleans, post-construction, specialty services). Pricing is quote-based and customized per facility with no public rate card. Go-to-market is direct-to-consumer via a website "Get a Quote" funnel, local SEO targeting Memphis-area businesses, blog content for facility managers, and inbound phone inquiries (901-586-3868). ServiceMaster national brand recognition provides top-of-funnel credibility while the local franchise delivers service responsiveness.
ServiceMaster Facilities Maintenance firmographics
Firmographics- Name
- ServiceMaster Facilities Maintenance
- Legal name
- ServiceMaster Facilities Maintenance
- Website
- https://servicemasterfm.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- ServiceMaster Facilities Maintenance is a locally owned ServiceMaster Clean franchise providing commercial janitorial, specialty, and disinfection cleaning services to healthcare, office, industrial, and institutional facilities across the Memphis, Tennessee metropolitan area.
- Ownership category
- akta.pro rank
ServiceMaster Facilities Maintenance industry classification
Industry- Product category
- Commercial Cleaning Services
- NAICS
- Janitorial Services (561720), Facilities Support Services (5612)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA)
- akta.pro secondary industries
- Commercial Office & Corporate Janitorial (IMAIADAA), Industrial & Warehouse Cleaning (Degreasing, Machine/Plant Cleaning) (BPABABAG)
Keywords
Where ServiceMaster Facilities Maintenance is headquartered
LocationHeadquarters
- HQ city
- Memphis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ServiceMaster Facilities Maintenance business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Commercial Janitorial Services: Recurring janitorial and custodial cleaning services for commercial facilities. Provides consistent, scheduled cleaning to ensure ongoing customer satisfaction.
- Project-Based Cleaning Services: One-time or periodic deep cleaning, post-construction cleanup, and specialty cleaning services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Customized cleaning plans based on facility needs |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
ServiceMaster Facilities Maintenance product offering
Product offeringCore offering
ServiceMaster Facilities Maintenance provides commercial cleaning and janitorial services to businesses in Memphis, TN and surrounding areas under the ServiceMaster Clean franchise brand. The core offering includes recurring janitorial services, comprehensive deep cleaning, and project-based one-time cleaning, supplemented by specialty services such as disinfection, window washing, floor care, carpet cleaning, and post-construction cleanup. Services are delivered by professionally trained staff using CDC, EPA, and FDA approved cleaning solutions and the proprietary Capture And Removal cleaning system, with detailed inspections and day-and-night availability.
Product overview
ServiceMaster Facilities Maintenance is a commercial cleaning services provider offering a unified portfolio of cleaning solutions backed by 65 years of industry experience. The core service offering consists of three main cleaning delivery models: Janitorial Services (routine custodial maintenance), Comprehensive Cleaning (deep cleaning), and Project-Based Cleaning (one-time or periodic services). These are complemented by specialty services including disinfection services, window washing, hardwood floor cleaning, hard-surface floor cleaning, tile and grout cleaning, carpet cleaning and maintenance programs, and post-construction cleanup. The company provides industry-specific cleaning solutions across healthcare, office buildings, industrial facilities, hospitality, education, religious buildings, data centers, event centers, banks and financial institutions, fulfillment centers, and Class-A office spaces. Services follow CDC, EPA, and FDA approved cleaning solutions and are delivered by professionally trained staff using advanced disinfecting techniques.
Differentiator
Problem solved
Functional benefit
Products and services
- Janitorial Services Routine custodial and janitorial cleaning services for commercial facilities, available day and night to minimize business disruption.
- Comprehensive Cleaning Deep and thorough cleaning services for commercial properties that go beyond routine janitorial maintenance.
- Project-Based Cleaning One-time or periodic cleaning services for specific projects, events, or special cleaning needs.
- COVID-19 Cleaning Specialized cleaning and disinfection services following CDC guidelines for COVID-19 related cleaning needs.
- Disinfection Services Professional disinfection services using CDC, EPA, and FDA approved cleaning solutions to ensure facility safety.
- Commercial Specialty Cleaning Specialized cleaning services bundle including window washing, floor care, and tile and grout cleaning for commercial facilities.
- Window Washing Professional window cleaning services for commercial buildings.
- Hardwood Floor Cleaning Specialized cleaning and maintenance for hardwood flooring in commercial facilities.
- Hard-Surface Floor Cleaning Cleaning and maintenance services for hard-surface flooring in commercial facilities.
- Tile and Grout Cleaning Professional tile and grout cleaning services for commercial spaces.
- Carpet Cleaning and Maintenance Programs Professional carpet cleaning and ongoing maintenance programs for commercial facilities.
- Post Construction Cleanup Cleanup services for commercial properties after construction or renovation projects.
- Healthcare Environmental Services Specialized cleaning and environmental services for healthcare facilities including medical centers, using CDC, EPA, and FDA approved cleaning solutions.
- Office Building Cleaning Commercial cleaning services tailored for office buildings and corporate facilities.
- Industrial Cleaning Cleaning services designed for industrial facilities and manufacturing environments.
- Hospitality Cleaning Cleaning services for hospitality businesses including hotels and resorts.
- Education Cleaning Cleaning services for educational institutions including schools and universities.
- Religious Building Cleaning Cleaning services for churches and other religious facilities.
- Data Centers Cleaning Specialized cleaning services for data center facilities.
- Event Center Cleaning Cleaning services for event venues and convention centers.
- Banks and Financial Institution Cleaning Cleaning services for banks and financial institutions.
- Commercial Fulfillment Center Cleaning Services Cleaning services for commercial fulfillment and distribution centers.
- Class-A Office Space Cleaning Premium cleaning services for high-end Class-A office spaces.
Companies that use ServiceMaster Facilities Maintenance
Customer profileSegments9 records
Ideal customer profiles5 records
ServiceMaster Facilities Maintenance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
ServiceMaster Facilities Maintenance partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
ServiceMaster Facilities Maintenance competitors and assessment
Company assessmentDirect peers
- Jan-Pro Cleaning Systems: Franchise-based commercial cleaning company with strong regional operator presence. Targets the same small-to-mid market commercial customers (offices, medical, retail) and competes head-to-head with independent local franchisees of larger systems like ServiceMaster.
- Anago Cleaning Systems: Commercial cleaning franchisor specializing in janitorial services for offices, medical facilities, schools, and retail. Comparable franchise-driven recurring-revenue model and similar target verticals.
- Jani-King: One of the largest commercial cleaning franchise systems in North America. Directly competes with ServiceMaster Facilities Maintenance for the same Memphis-area commercial janitorial contracts via its local franchisees, offering recurring office, healthcare, and industrial cleaning.
- OpenWorks: Commercial cleaning and facility services franchise network serving office, medical, retail, and industrial customers across the U.S. Operates on a closely analogous franchise model with recurring janitorial revenue.
- Coverall North America: Commercial cleaning franchise network offering recurring janitorial and disinfecting services to offices, healthcare, and retail accounts. Closely comparable franchise-driven model serving similar mid-market customers.
- Vanguard Cleaning Systems: Franchise network of independently owned regional cleaning operators serving commercial accounts. Operates on the same franchise model with recurring janitorial contracts and is a direct competitive analogue in commercial building services.
- Stratus Building Solutions: Franchise network providing commercial janitorial, green cleaning, and disinfecting services. Comparable model and service mix targeting office, medical, retail, and industrial customers.
- Office Pride Commercial Cleaning Services: Faith-based commercial cleaning franchise focused on office and medical facility janitorial services. Directly comparable recurring commercial janitorial offering with similar mid-market customer profile.
Broad incumbents
- ABM Industries: Large national facilities services provider offering janitorial, parking, HVAC, and integrated facility solutions. Serves the same enterprise healthcare, office, and industrial customer set at much larger scale; relevant as a broader incumbent that often competes for larger Memphis accounts.
- ServiceMaster Clean: National franchisor of the ServiceMaster Facilities Maintenance operation. Provides the brand, training, proprietary cleaning methodology (Capture and Removal), and franchise network that the subject company operates within; comparable commercial janitorial and specialty cleaning offerings across the U.S.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
ServiceMaster Facilities Maintenance social profiles
Digital presenceServiceMaster Facilities Maintenance compliance and trust
Trust signalCompliance4 records
ServiceMaster Facilities Maintenance financial estimates
Financial estimateRevenue estimate
Valuation estimate
ServiceMaster Facilities Maintenance leadership team
Management profileNumber of profiles
ServiceMaster Facilities Maintenance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ServiceMaster Facilities Maintenance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ServiceMaster Facilities Maintenance
What does ServiceMaster Facilities Maintenance do?
ServiceMaster Facilities Maintenance provides commercial cleaning and janitorial services to businesses in Memphis, TN and surrounding areas under the ServiceMaster Clean franchise brand. The core offering includes recurring janitorial services, comprehensive deep cleaning, and project-based one-time cleaning, supplemented by specialty services such as disinfection, window washing, floor care, carpet cleaning, and post-construction cleanup. Services are delivered by professionally trained staff using CDC, EPA, and FDA approved cleaning solutions and the proprietary Capture And Removal cleaning system, with detailed inspections and day-and-night availability.
Is ServiceMaster Facilities Maintenance a public or private company?
ServiceMaster Facilities Maintenance is a private company. It is classified as corporate owned and is currently operating.
When was ServiceMaster Facilities Maintenance founded?
ServiceMaster Facilities Maintenance was founded in -1. It employs 251 to 500 people.
Where is ServiceMaster Facilities Maintenance based?
ServiceMaster Facilities Maintenance is headquartered in Memphis, United States, in the North America region.
How does ServiceMaster Facilities Maintenance make money?
Two revenue lines are on record. Commercial Janitorial Services are the primary driver. The others are project-Based Cleaning Services.
Who are ServiceMaster Facilities Maintenance's main competitors?
Direct peers on record are Jan-Pro Cleaning Systems, Anago Cleaning Systems, Jani-King, OpenWorks, Coverall North America, Vanguard Cleaning Systems, Stratus Building Solutions and Office Pride Commercial Cleaning Services. Broad incumbents are ABM Industries and ServiceMaster Clean.
Does ServiceMaster Facilities Maintenance have an API?
No public API is recorded for ServiceMaster Facilities Maintenance.
What industry is ServiceMaster Facilities Maintenance in?
ServiceMaster Facilities Maintenance's product category is Commercial Cleaning Services. Its primary akta.pro industry code is BPABABAA, General Commercial Janitorial (Recurring Contract Cleaning), with a secondary code of IMAIADAA, Commercial Office & Corporate Janitorial. Its NAICS code is 561720 and its SIC code is 8744.