PBS Group

What PBS Group does

PBS Group is a Channel Islands-headquartered business solutions provider, founded in 1972 and operating primarily across Jersey and Guernsey. The group is organised into multiple divisions — PBS Business Solutions (managed print services and document workflow), PBS Office & Interiors (office furniture, stationery, and supplies), PBS Workspace (serviced office rentals), PBS Creative (graphic design and commercial printing), PBS Lending (asset finance), and PBS Broadcast — covering the full office-procurement value chain for clients ranging from individuals and SMEs to large independent companies and multi-jurisdictional organisations.

The company's technical core is its multi-OEM distribution capability: it holds Gold Partner status with Canon, HP, Ricoh, Sharp, and Xerox (the only such configuration in Europe per its claims), enabling it to specify, supply, and service a broad range of printers, copiers, and multifunction devices. Recurring managed print services deliver consumables replenishment and maintenance under contract, while the DaaS partnership with Stone Group extends the model to general IT hardware on a subscription basis. Document workflow value-add comes via resold platforms including Xerox Workflow Central (translation, redaction, handwriting conversion) and Kofax Intelligent Automation.

PBS monetises through a mix of recurring managed service contracts, hardware sales and leases (via PBS Lending), serviced office rentals at locations including IFC5 in Jersey, and creative/printing project work. Its go-to-market is local-direct and relationship-led, anchored on long-tenure enterprise accounts (e.g., Jersey Electricity, Sure, JTC Group, Healthspan) combined with a long tail of SME and consumer customers across both islands.

Name

PBS Group

Legal name

Professional Business Systems (PBS)

Website

https://pbsgroup.co

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

PBS Group is a Channel Islands-based business solutions provider offering managed print services, office furniture and supplies, serviced workspaces, creative printing, and asset finance to enterprises, SMEs, and multi-jurisdictional organisations across Jersey and Guernsey.

Ownership category

akta.pro rank

Product category

Managed Print Services

NAICS

Advertising, Public Relations, and Related Services (5418)

SIC

Service Industries For The Printing Trade (2790)

akta.pro primary industry

Business, Professional & Reference Print-on-Demand (Manuals, Standards, Handbooks) (MPAJANAF)

Keywords

• Managed print services
• Office furniture supply
• Serviced office rental
• Graphic design services
• Document management solutions

Headquarters

HQ city

St. Helier

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Print Services: Recurring managed print services contracts providing ongoing revenue through print infrastructure management, supplies, maintenance, and support. Includes device monitoring, fleet management, and optimization services.
2. Hardware Sales: One-time sales of printers, photocopiers, scanners, MFDs, and multifunctional devices from Canon, Ricoh, HP, Sharp, and Xerox manufacturers.
3. Office Supplies and Furniture: Sale of office furniture, stationery, sanitary products, water coolers, hot water boilers, and related office equipment.
4. PBS Workspace Rental: Serviced office rental, co-working spaces, meeting room hire, and associated workspace services at IFC5 location.
5. Creative/Printing Services: Graphic design and printing services including postcards, flyers, posters, office stationery, and large format plan printing/scanning.
6. Device as a Service (DaaS): Complete IT asset solution combining hardware, analytics, proactive management, and device lifecycle services as a subscription offering.
7. Waste Toner Recycling: Environmental recycling service with £3.75 per cartridge Environmental Levy Charge for customers under PBS service agreements.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

PBS Group is a Channel Islands-based business solutions provider operating across Jersey and Guernsey since 1972. The company delivers managed print services (copiers, printers, scanners, MFDs) from Canon, HP, Ricoh, Sharp and Xerox; supplies office furniture, stationery and interiors; operates serviced offices and co-working space (PBS Workspace); provides graphic design and commercial printing (PBS Creative); and offers business lending (PBS Lending).

Product overview

PBS Group is a diversified business solutions company operating since 1972 across Jersey and Guernsey in the Channel Islands. The company offers a portfolio of interconnected services: PBS Business Solutions provides managed print services (MPS) with copiers, printers, and scanners supported by document management tools (uniFLOW, Therefore Online, eCopy); PBS Office & Interiors supplies office furniture and equipment; PBS Workspace offers flexible serviced office rental and co-working; PBS Creative provides graphic design and printing services; and PBS Lending offers business financing. Key software add-ons include Xerox Workflow Central for document automation (translation, redaction, conversion), Canon i-SENSYS printers for home working, Novaplex tools for legal professionals, and the Waste Toner Recycling Program for sustainability. The company distributes products from Canon, HP, Ricoh, Sharp, and Xerox as a Gold partner for multiple manufacturers.

Differentiator

Problem solved

Functional benefit

Brands

• PBS Business Solutions: Managed print services, copiers, printers, scanners, MFDs and document security solutions using technology from Canon, Ricoh, Sharp, HP, Therefore Online and Uniflow Online.
• PBS Office & Interiors
• PBS Workspace
• PBS Creative
• PBS Lending

Products and services

• Managed Print Services (PBS Business Solutions)

Quantifiable outcome

• Reduced wastage by up to 50% and cut print fleet by two-thirds for some clients
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature11 records

Partnerships

14 partnerships are on record, tiered strategic, minor and core.

• NovaplexstrategicStrategic or Co-development Partner · 1 January 2025Legal Tech specialists partnership announced January 2025. Novaplex provides document production tools including Docs, Slides, Sheets, Transform, Print, Threadprint, and Metaminder for Microsoft products. Distributes Tungsten Power PDF. Partners include iManage, Microsoft, M-Files, and Netdocuments. Target market: law firms, accountants, and in-house legal teams in Jersey and Guernsey.
• WBM LtdminorStrategic or Co-development Partner · 1 November 2024Waterloo Business Management partnership for Waste Toner Recycling Program. Provides dedicated UK recycling facility in Oldham. Reusable materials sent back to OEMs for new consumable production. Non-recyclable materials undergo energy recovery. Partnership with Canon UK enables free recycling service for Canon customers.
• XeroxcoreTechnology or Integration · 1 January 2019Partnership established to strengthen portfolio and improve managed print offering. Xerox provides multifunctional printers (MFDs) and document management systems. Part of multi-branded approach alongside Canon, HP, Ricoh, and Sharp.
• IntegracoreChannel Partner/ Reseller/ Distributor · 1 January 1997One of the original partners since 1997. Integra is the leading dealer group in IT and office supplies industry, providing exceptional buying power, marketing programmes, and support services. PBS benefits from best prices through collective purchasing power. Original partnership concept was ground-breaking at the time.
• CanoncoreTechnology or IntegrationGold Partner since 1976. Canon is the longest-standing manufacturer partnership for PBS. Provides award-winning printers, copiers, scanners, and MFDs. PBS offers complete managed print service and Canon PRINT Business app integration. First European agency partnership established in PBS's fourth year of trading.
• HPcoreTechnology or IntegrationGold Partner status achieved in 2019, recognised as number one HP Partner in Channel Islands. Supplies HP solutions for print management and graphic design. Also partnered for Device as a Service (DaaS) offerings for laptops and PCs.
• RicohcoreTechnology or IntegrationProvides copiers, printers, scanners, and print management solutions. Ricoh focuses on employee engagement, security, and sustainability. Partnership enables comprehensive managed print services.
• SharpcoreTechnology or IntegrationSupplies multifunction printers (MFPs), copiers, and print/document management systems. Sharp brings innovative office solutions aligned with PBS managed print services.
• uniFLOWcoreTechnology or IntegrationOn-premise integrated software solution to manage all printing and scanning workflows and devices. Enables print from anywhere to any device with powerful user authentication and secure document handling. Cost-cutting features include rule setting, auto-delete unreleased jobs.
• Therefore OnlinecoreTechnology or IntegrationDocument management and workflow optimization solution. Part of PBS managed print and document management services for clients in Jersey and Guernsey.
• Elite Office FurnitureminorChannel Partner/ Reseller/ DistributorManufacturer of contemporary office furniture with 30 years experience. Provides desks, office chairs, pedestals, and filing cabinets. Emphasises sustainable materials and innovative techniques.
• Hawk FurnitureminorChannel Partner/ Reseller/ DistributorFamily-owned manufacturer since 1988. ISO accredited manufacturing plant produces 95% of products in-house. Specialises in desks, boardroom tables, and office chairs. Supplies PBS Office & Interiors.
• Pledge ChairsminorChannel Partner/ Reseller/ DistributorOffice seating specialist with 50 years of experience. Produces adjustable swivel office seating and ergonomic chairs. Strong production capacity and sales team.
• CulliganminorChannel Partner/ Reseller/ DistributorWater cooler and hydration solutions provider. PBS supplies Culligan water coolers to keep teams refreshed and hydrated. Includes hot/cold dispensers and bottleless water coolers.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Office Depot Europe: Major office products retailer and B2B supplier operating across Europe. Comparable to PBS Office & Interiors on office supplies, stationery, and furniture distribution to enterprise and SMB customers.
• Xerox UK: UK operations of global document technology company with managed print services and Workflow Central platform. Comparable to PBS on MPS offerings, document automation, and cloud workflow solutions, while also being a key vendor partner.
• Ricoh UK: UK arm of global printer/MFP manufacturer with extensive managed print and document services practice. Directly comparable to PBS Business Solutions on MPS, document security, and workflow automation offerings.
• IWG (Regus): Global serviced office, co-working, and meeting room operator. Directly comparable to PBS Workspace as a serviced office provider in the Channel Islands' financial services hub, though operating at vastly larger scale.
• Konica Minolta Business Solutions: Global managed print services and document solutions provider serving enterprise customers. Comparable to PBS Group as a multi-vendor MPS and document workflow operator, though operating at significantly larger scale across multiple geographies.
• Viking Direct UK: Established UK office supplies and stationery catalog/online retailer serving businesses. Comparable to PBS Office & Interiors on office supplies distribution and B2B e-commerce channel (grouporders.co).
• Sharp Electronics UK: UK subsidiary of Sharp Corporation providing MFPs, document management, and managed print services. Comparable to PBS Business Solutions as both a vendor supplier and a competing MPS provider in the broader market.
• Lyreco UK: Major European B2B office supplies and workplace solutions distributor. Comparable to PBS Office & Interiors division on office supplies, stationery, and workplace product distribution.

Direct peers

• Xeretec: UK-focused managed print services specialist serving mid-market and enterprise customers. Closely comparable to PBS Group on MPS delivery model, multi-vendor printer fleet management, and recurring service contracts.
• ServCorp: Premium serviced office and virtual office provider with presence in international finance centers. Comparable to PBS Workspace on flexible office rentals, co-working, and corporate services for financial services tenants.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PBSGroup
• LinkedInlinkedin.com/company/pbs-group-co
• Xx.com/PBSGroup1

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PBS Group