Winhotel
Winhotel Solution SL is a privately-held Spanish hospitality technology company, founded in 1994, that provides the eVolution PMS cloud-based Property Management System and integrated modules (POS, housekeeping, warehouse, technical services, accounting) to hotels in Spain, Mexico, and Chile.
- Company typePrivate
- Founded1994
- HeadquartersPalma De Mallorca, Spain
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Winhotel does
Winhotel Solution SL is a privately-held Spanish hospitality technology company founded in 1994 and headquartered in Palma de Mallorca that provides Property Management System (PMS) and adjacent hospitality software solutions for hotel operators. The company serves independent hotels, hotel chains, apartments, and other lodging providers primarily in Spanish-speaking markets, with wholly-owned service execution subsidiaries in Mexico and Chile complementing its Spanish headquarters at Gremi de Cirurgians i Barbers 48, 07009 Palma de Mallorca. Its target customer base spans small independent properties through larger hotel groups requiring end-to-end operational management covering reservations, front desk operations, point-of-sale, housekeeping, warehouse, technical services, and accounting integration. The company operates with 11-50 employees under a sales-led, direct-to-hotel distribution model with no resellers or marketplace channels.
The company's flagship product is eVolution PMS, a cloud-based SaaS platform built on what Winhotel describes as a "Smart Open Web" architecture emphasizing openness, vertical integration, and unlimited third-party integration. The platform is built on the underlying Winhotel SQL technology stack, which supports an integrated module suite including Recepciòn SQL (front desk), TPV Táctil and TPV Mobile (point-of-sale), WWM (warehouse management), Gobernanta (housekeeping), Servicios Técnicos (technical services), and Interfaz Contable (general ledger interface to external accounting systems), plus a Central Reservation System (CRS) for multi-channel distribution. The platform supports multi-currency operations, GDPR-compliant digital guest registration through WH Signpad, and pre check-in via Civitfun integration. Winhotel maintains an integration marketplace with more than 300 certified connectivity partners, including SiteMinder as a preferred channel manager partner, Parity Rate, RateGain, yieldPlanet, HotelPartner-YM, RoomCloud, OmniBees, and accounting ERPs (SAGE, AELIS, Noray, Altai, Conta3, A3 Wolters Kluwer).
Winhotel's revenue model combines annual SaaS subscriptions with tiered support (Standard email/chat and Premium phone/account-manager tiers) and separately billed professional services covering consulting, training, implementation, and custom development. Contracts are typically annual with automatic renewal, with a 24-month commitment for the SaaS/Web modality, and pricing is quote-based with no public rates disclosed. The company leverages the Spanish government's Kit Digital subsidy program — where it is an accredited Digitalization Agent offering hotels up to 12,000 EUR in digitization grants backed by European Next Generation EU funds — as a subsidized customer acquisition channel. Winhotel has not raised external venture or private equity funding, operates as an independent founder/management-owned entity, and reaches customers via website demo requests, a commercial team reachable by phone (+34 971 498 890) and email ([email protected]), webinars, a knowledge base, and content marketing.
Winhotel firmographics
Firmographics- Name
- Winhotel
- Legal name
- Winhotel Solution SL
- Website
- https://winhotelsolution.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Winhotel Solution SL is a privately-held Spanish hospitality technology company, founded in 1994, that provides the eVolution PMS cloud-based Property Management System and integrated modules (POS, housekeeping, warehouse, technical services, accounting) to hotels in Spain, Mexico, and Chile.
- Ownership category
- akta.pro rank
Winhotel industry classification
Industry- Product category
- Hotel Property Management System (PMS)
- NAICS
- Software Publishers (5132), Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Property Management Systems (PMS) (THALACAA)
Keywords
Where Winhotel is headquartered
LocationHeadquarters
- HQ city
- Palma De Mallorca
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
Winhotel business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Software Access (PMS, POS, Modules): Core recurring revenue from cloud-based software access. Includes hosting, databases, backups, and maintenance. Delivered as a subscription with annual or multi-year contract terms. Users are limited to concurrent user counts specified in each contract.
- Support Services (Standard and Premium): Standard support includes email/chat during business hours. Premium support includes phone/email/chat with account manager assignment and higher priority. Both tied to subscription continuity and payment compliance.
- Implementation and Consulting Services: Pre-implementation consulting, system configuration, data migration, project management, go-live support, and follow-up services. Charged separately from software subscription. Execution is virtual/remotely unless in-person agreed.
- Training and Capacitation: Training hours detailed in project budgets, delivered online or in-person. Extended or structured training is excluded from standard support and billed separately. Fundae training credits can be managed by Winhotel for an additional 15% fee.
- Customizations and Developments: Modifications beyond the contracted scope are quoted and billed separately. Integration development for non-standard interfaces has additional costs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SaaS subscription with tiered support options |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Winhotel product offering
Product offeringCore offering
Winhotel develops and sells eVolution PMS, a cloud-based Property Management System built on Smart Open Web technology, targeting hotels, chains, and lodging providers. The platform centralizes reservations, check-in/out, billing, housekeeping, point-of-sale, warehouse, and reporting operations, with an extensive integration ecosystem connecting to 300+ channel managers, OTAs, revenue management, and accounting systems. The offering is delivered as SaaS subscriptions with separately billed implementation, consulting, training, customization, and tiered support services.
Product overview
Winhotel is a hotel technology company offering a platform-plus-modules architecture centered on its eVolution PMS and Winhotel SQL platform. The core product is eVolution PMS, a cloud-based (SaaS) Property Management System designed with Smart Open Web principles for openness and integrability. Supporting this are SQL-based modules including Recepción SQL (front desk), TPV Táctil and TPV Mobile (point of sale for F&B), Gestión de Compras/WWM (warehouse/purchasing), Gobernanta (housekeeping), Servicios Técnicos (maintenance), and Interfaz Contable (accounting integration). The CRS (Central Reservation System) platform manages distribution channels and inventory. Winhotel also delivers the eVolution PMS under the Kit Digital subsidy program with specialized solutions for business process management, customer management, and Business Intelligence. The portfolio is completed by professional services (Standard and Premium support, consulting, training, and custom development) and a self-service Knowledge Base.
Differentiator
Problem solved
Functional benefit
Brands
- eVolution PMS: Cloud-based hotel Property Management System (PMS) featuring Smart Open Web technology, vertical integration, adaptability, and integrability with hotel technology ecosystems.
- Winhotel SQL
- Winhotel CRS
Products and services
- eVolution PMS Cloud-based Property Management System for hotels, chains, and lodging providers that centralizes reservations, check-in, billing, housekeeping, and reporting with bidirectional connectivity to channel managers and OTAs.
- Winhotel SQL SQL-based hotel management software platform powering Winhotel's PMS and module suite, available in cloud and on-premise deployment modes.
- Winhotel CRS (Central Reservation System) Central Reservation System platform for managing distribution channels, inventory, and rates across multiple sales channels.
- Winhotel Web40 Legacy web-based platform predecessor to eVolution, offered as an alternative environment for new implementations and migrations alongside the eVolution platform.
- Kit Digital - Gestión de Procesos Business process management solutions delivered through Spain's Kit Digital government subsidy program for SME digitalization.
- Kit Digital - Gestión de Clientes Customer relationship management solutions delivered through Spain's Kit Digital subsidy program for SME digitalization.
- Kit Digital - Business Intelligence y Analítica Business intelligence and analytics solutions delivered through Spain's Kit Digital subsidy program, providing reporting and data visualization capabilities.
- Support Services (Standard and Premium) Tiered technical support services bundled with software subscriptions: Standard (email/chat, business hours) and Premium (phone/email/chat with Account Manager and higher priority), plus 24/7 emergency phone support for critical system outages.
- Consulting Services Professional consulting including business and IT advisory, pre-implementation analysis, project management, and process standardization (SOP) development.
- Training and Onboarding Customer training covering system usage, standard process execution, and ongoing skill development, with options for online or on-site delivery.
- Custom Solutions Custom software development and tailoring services for bespoke functionality beyond the standard product scope.
Quantifiable outcome
- Reduced check-in times through digital pre check-in and signature pad integration
- +1 more outcomes
Companies that use Winhotel
Customer profileSegments1 record
Ideal customer profiles2 records
Winhotel technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration35 records
Feature10 records
Winhotel partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- HotelPartner-YMcoreWinhotel developed a bidirectional (2-ways) interface with HotelPartner, performing both reservation downloads from the channel manager and inventory/availability uploads from the PMS in real-time. HotelPartner offers revenue management, channel management, and web booking engine services.
- SiteMindercoreSiteMinder is Winhotel's preferred partner for channel management. Winhotel was one of the first PMS providers in Spain to receive SiteMinder certification. The integration processes reservations bidirectionally, handling downloads directly to the PMS and updating room availability. The partnership has processed over 95,000 reservations generating approximately 410,000 room nights.
- RateGaincoreRateGain joined Winhotel to establish advanced online booking connectivity. The integration connects RateGain's revenue management and channel manager system with Winhotel PMS bidirectionally, enabling real-time price and inventory distribution across multiple channels. RateGain serves over 12,000 customers globally.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Winhotel competitors and assessment
Company assessmentDirect peers
- RoomKey PMS: Cloud-based PMS designed for independent hotels and small chains, with integrated booking engine and channel manager. Competes in the same mid-market hotel SaaS segment as Winhotel.
- eviivo: SaaS booking and property management platform for independent accommodations, B&Bs, and small hotels. Overlaps Winhotel's customer segment and cloud-delivered PMS + channel manager offering.
- Cloudbeds: Cloud-based PMS with integrated channel manager and booking engine targeting independent hotels and small chains globally. Overlaps Winhotel's hotel segment, SaaS delivery model, and integration-heavy value proposition.
- Little Hotelier: PMS and hotel management platform aimed at small hotels, B&Bs, and hostels. Comparable in targeting the smaller-property segment of the Spanish-speaking hospitality market.
- Mews: Cloud-native PMS for hotels and hospitality operators with strong European footprint and modern API-led integrations. Directly comparable to Winhotel's eVolution PMS in targeting independent and chain hotels via SaaS subscription.
- PMS Hotel Protel (Protel hotelsoftware GmbH): Long-established PMS vendor with on-premise and cloud deployment serving independent hotels and chains in Europe. Comparable to Winhotel in serving the European hospitality market with multi-module hotel management software.
Broad incumbents
- Oracle Hospitality (OPERA Cloud): Established enterprise PMS (OPERA) used by large hotel chains worldwide. Competes in the same PMS category but serves larger, more complex chain operations rather than Winhoter's independent/small-chain focus.
- Siteminder (channel manager / hotel commerce platform): Winhotel's preferred channel manager partner and largest distribution integration. While Siteminder is also an integration partner rather than a direct competitor at the PMS layer, it operates broadly in the same hotel commerce stack and could expand into PMS adjacency.
Emerging players
- HotelKit: Hotel operations and team engagement platform that integrates with PMS systems to streamline housekeeping, maintenance, and guest service. Comparable to Winhotel's Technical Services and Housekeeping modules, with an emerging SaaS approach to hotel operations.
- Infrasys (Shiji Group): Hotel point-of-sale and back-office platform with growing PMS capabilities, part of the broader Shiji hospitality stack. Comparable to Winhotel's POS Touch/Mobile and GLI modules integrated with PMS.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Winhotel social profiles
Digital presenceWinhotel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Winhotel leadership team
Management profileNumber of profiles
Profiles1 record
Winhotel subsidiaries and ownership
Company hierarchySubsidiaries2 records
Winhotel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Winhotel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Winhotel
What does Winhotel do?
Winhotel develops and sells eVolution PMS, a cloud-based Property Management System built on Smart Open Web technology, targeting hotels, chains, and lodging providers. The platform centralizes reservations, check-in/out, billing, housekeeping, point-of-sale, warehouse, and reporting operations, with an extensive integration ecosystem connecting to 300+ channel managers, OTAs, revenue management, and accounting systems. The offering is delivered as SaaS subscriptions with separately billed implementation, consulting, training, customization, and tiered support services.
Is Winhotel a public or private company?
Winhotel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Winhotel founded?
Winhotel was founded in 1994. It employs 11 to 50 people.
Where is Winhotel based?
Winhotel is headquartered in Palma De Mallorca, Spain, in the Europe region.
How does Winhotel make money?
Five revenue lines are on record. SaaS Software Access (PMS, POS, Modules) is the primary driver. The others are support Services (Standard and Premium), implementation and Consulting Services, training and Capacitation and customizations and Developments.
Who are Winhotel's main competitors?
Direct peers on record are RoomKey PMS, eviivo, Cloudbeds, Little Hotelier, Mews and PMS Hotel Protel (Protel hotelsoftware GmbH). Broad incumbents are Oracle Hospitality (OPERA Cloud) and Siteminder (channel manager / hotel commerce platform). Emerging players are HotelKit and Infrasys (Shiji Group).
Does Winhotel have an API?
No public API is recorded for Winhotel.
What industry is Winhotel in?
Winhotel's product category is Hotel Property Management System (PMS). Its primary akta.pro industry code is THALACAA, Property Management Systems (PMS). Its NAICS code is 5132 and its SIC code is 7372.